Lenovo HX1310 Installation And Service Manual Download Page 958

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3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).

Reconnect it to power.

4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

–

IBM Support website

–

Latest level of DSA

–

Latest level of BMC/IMM

•

201-886-003 : Standalone Memory Test Aborted

Memory Upper limit is less than 16 Mbytes.

Recoverable

Severity

Warning

Serviceable

Automatically notify support

User Response

Complete the following steps:

1. Perform the actions mentioned one at a time and try the test after each action.

2. If the problem remains, contact your technical-service representative.

3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).

Reconnect it to power.

4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

–

IBM Support website

–

Latest level of DSA

–

Latest level of BMC/IMM

•

201-899-000 : Standalone Memory Test Aborted

Memory Diagnostics Test Aborted by user.

Recoverable

Severity

Warning

Serviceable

Automatically notify support

944

HX1310, HX2310-E, HX3310, HX3310-F Installation and Service Guide

Summary of Contents for HX1310

Page 1: ...HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide Machine Type 8693 ...

Page 2: ...d Warranty Information document and the Safety Information and Environmental Notices and User Guide documents on the Documentation CD Third Edition March 2017 Copyright Lenovo 2016 2017 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS...

Page 3: ...appliance 45 Update the appliance name 45 Legacy boot mode 45 BIOS optimization settings 45 Modify boot options 46 Chapter 3 Troubleshooting 47 Start here 47 Diagnosing a problem 47 Undocumented problems 49 Service bulletins 49 Checkout procedure 50 About the checkout procedure 50 Performing the checkout procedure 51 Diagnostic tools 51 Light path diagnostics 53 Event logs 57 POST 59 Dynamic Syste...

Page 4: ...ap ac power supply 133 Removing a hot swap hard disk drive backplane 135 Replacing a hot swap hard disk drive backplane 135 Removing the coin cell battery 137 Replacing the coin cell battery 140 Removing the media cage 142 Replacing the media cage 143 Removing the front USB connector assembly 144 Replacing the front USB connector assembly 145 Removing the front video connector assembly 146 Replaci...

Page 5: ...reating a personalized support Web page 968 Software service and support 969 Hardware service and support 969 Taiwan product service 969 Appendix E Notices 971 Trademarks 972 Important notes 972 Recycling information 972 Particulate contamination 973 Telecommunication regulatory statement 973 Electronic emission notices 973 Federal Communications Commission FCC statement 973 Industry Canada Class ...

Page 6: ...iv HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 7: ...en Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto le...

Page 8: ...glish language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this documentation before you perform the procedures R...

Page 9: ...disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors ...

Page 10: ... or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 CAUTION Use safe practices w...

Page 11: ...all a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached...

Page 12: ... your system electrical requirements do not exceed branch circuit protection requirements Refer to the information that is provided with your device for electrical specifications Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended Statement 17 CAUTION The following label indicates moving parts nearby x HX1310 HX2310 E HX3310 HX3310 F I...

Page 13: ...ck Safety Information Statement 2 DANGER Always lower the leveling pads on the rack cabinet Always install stabilizer brackets on the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet Always install the heaviest devices in the bottom of the rack cabinet Copyright Lenovo 2016 2017 xi ...

Page 14: ...xii HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 15: ...e of these models shown below contain eight 2 5 inch drives with either two SSDs and six HDDs or eight SSDs for the HX3310 F Figure 1 HX1310 model type AC1 HX3310 model type AC2 HX3310 F model type AC3 The HX2310 E model type ACA contains special licensing and is best suited to small to medium business SMB environments where a single cluster of up to 4 nodes is sufficient The HX2310 E models as sh...

Page 16: ...e server might have features that are not described in the documentation that comes with the server and the documentation might be updated occasionally to include information about those features or technical updates might be available to provide additional information that is not included in the server documentation To check for updates go to http www lenovo com support Record information about t...

Page 17: ...x 100 MHz microprocessor 32 MB of RAM Adobe Acrobat Reader 3 0 or later or xpdf which comes with Linux operating systems Using the Documentation Browser Use the Documentation Browser to browse the contents of the CD read brief descriptions of the documents and view documents using Adobe Acrobat Reader or xpdf The Documentation Browser automatically detects the regional settings in use in your serv...

Page 18: ...nd information to help you solve problems yourself and information for service technicians The following documentation also comes with the server Environmental Notices and User Guide This document is in PDF format on the Lenovo Documentation CD It contains translated environmental notices Lenovo License Agreement for Machine Code This document is in PDF format on the Lenovo Documentation CD It pro...

Page 19: ...in the server documentation These updates are available from the Lenovo Web site To check for updates go to http www lenovo com support Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document which is on the Lenovo documentation CD Each statement is numbered for reference to the corresponding statement in y...

Page 20: ...B ports in the front Two USB ports in the rear One internal USB port Four network ports four 1 Gb Ethernet ports on the system One System Management RJ 45 connector on the rear to connect to a system management network This system management connector is dedicated to the integrated management module 2 1 IMM2 1 functions Optional serial port Hard disk drive expansion bays depending on the model Sev...

Page 21: ...ources The noise emission level stated in the declared upper limit sound power level in bels for a random sample of system Hot swap fans One microprocessor five dual motor hot swap fans 1 2 3 5 7 Two microprocessors seven dual motor hot swap fans 1 2 3 5 6 7 8 Note The fan 4 slot is always occupied by a fan filler Power supply Up to two hot swap power supplies for redundancy support 750 watt ac 80...

Page 22: ...ive humidity 8 to 85 Maximum dew point 27 C 80 6 F Storage non operating Temperature 1 C to 60 C 33 8 F to 140 F Maximum altitude 3 050 m 10 000 ft Relative humidity 5 to 80 Maximum dew point 29 C 84 2 F Shipment non operating Temperature 40 C to 60 C 40 F to 140 F Maximum altitude 10 700 m 35 105 ft Relative humidity 5 to 100 Maximum dew point 29 C 84 2 F Attention Design to ASHRAE Class A3 ambie...

Page 23: ...ers employing tape drives and 20 C hr for data centers employing disk drives Chassis is removed from original shipping container and is installed but not in use for example during repair maintenance or upgrade The equipment acclimation period is 1 hour per 20 C of temperature change from the shipping environment to the operating environment Condensation is acceptable but not rain Rail and supporte...

Page 24: ...urchase an activation key to activate the feature For information about Features on Demand see https fod lenovo com lkms Lenovo XClarity Administrator Lenovo XClarity Administrator is a centralized resource management solution that enables administrators to deploy infrastructure faster and with less effort The solution seamlessly integrates into System x ThinkServer and NeXtScale servers as well a...

Page 25: ... see Using the integrated management module on page 36 and the Integrated Management Module II User s Guide at http publib boulder ibm com infocenter systemx documentation topic com lenovo sysx imm2 doc product_page html Enterprise X Architecture technology X Architecture technology combines proven innovative designs to make your Intel processor based server powerful scalable and reliable Integrat...

Page 26: ...nt cooling and optional power capabilities The appliances come with two 750 watt or 900 watt hot swap power supplies and seven dual motor hot swap fans which provide redundancy and hot swap capability for a typical configuration The redundant cooling by the fans in the server enables continued operation if one of the fans fails Note You cannot mix power supplies that have different wattages in the...

Page 27: ...de and parity test Memory down sizing non mirrored memory After a restart of the server after the memory controller detected a non mirrored uncorrectable error and the memory controller cannot recover operationally the IMM logs the uncorrectable error and informs POST POST logically maps out the memory with the uncorrectable error and the server restarts with the remaining installed memory Menu dr...

Page 28: ... data VPD on microprocessors system board power supplies and SAS SATA hot swap hard disk drive or solid state drive backplane Wake on LAN capability Server controls LEDs and power This section describes the controls and light emitting diodes LEDs and how to turn the server on and off For the locations of other LEDs on the system board see System board LEDs on page 25 Front view The following illus...

Page 29: ...rned on The power control button is disabled This will last approximately 20 seconds Flashing slowly once per second The server is turned off and is ready to be turned on You can press the power control button to turn on the server Lit The server is turned on System locator button LED Use this blue LED to visually locate the server among other servers A system locator LED is also on the rear of th...

Page 30: ...main menu to locate and select the system information that you want displayed Select button Press this button to make your selection from the menu options Scroll down button Press this button to scroll down or scroll to the right in the main menu to location and select the system information that you want displayed The following is an illustration of the LCD operating panel assembly menu options f...

Page 31: ...lable For the errors submenu set if only one error occurs the LCD display panel will display that error If more than one error occurs the LCD display panel displays the number of errors that have occurred If no errors occur the no error menu will be available for navigation To move within the menu options use the Scroll up or Scroll down buttons then the Select button to enter a submenu set The LC...

Page 32: ...mation control This connector is used only by the integrated management module IMM2 1 A dedicated management network provides additional security by physically separating the management network traffic from the production network In shared mode depending on the network environment the IMM might disconnect from the network for a short time when the server restarts You can use the Setup Utility to c...

Page 33: ...e server is turned on The states of the power on LED are as follows Off Power is not present or the power supply or the LED itself has failed Flashing rapidly four times per second The server is turned off and is not ready to be turned on The power control button is disabled This lasts approximately 20 seconds Flashing slowly once per second The server is turned off and is ready to be turned on Yo...

Page 34: ... primary power supply If the power supply 1 fails you must replace the power supply immediately Server components The following illustration shows the major components in the server Depending on the model your server might look slightly different from the illustration in this topic 20 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 35: ...profile x8 or x16 1U PCIe Riser 1 assembly 1x low profile x16 1U PCIe Riser 2 assembly 1x full height half length and 1x low profile x8 or x16 Heat sink 000 000 000 0000 0000 0000 Memory LCD system information display panel Standard media cage for eight 2 5 inch drive model Fan filler Power supply filler Figure 13 Server components Blue on a component indicates touch points where you can grip the ...

Page 36: ...nnector Fan 2 connector Fan 1 connector PCI riser card assembly connector 1 PCI riser card assembly connector 2 Microprocessor 2 Microprocessor 1 Front video connector LCD display panel connector Front USB connector DVD drive connector ServerRAID connector Graphic card connector Backplane configuration connector Backplane connector DIMM 19 24 DIMM 7 18 DIMM 1 6 USB hypervisor connector SAS SATA ca...

Page 37: ... Important Before you change any switch settings or move any jumpers turn off the server then disconnect all power cords and external cables Review the information in Safety on page v Installation guidelines on page 100 Handling static sensitive devices on page 102 and Turning off the server on page 27 Any system board switch or jumper block that is not shown in the illustrations in this document ...

Page 38: ... the real time clock RTC registry J13 UEFI boot backup jumper Pins 1 and 2 Normal default Loads the primary server firmware ROM page Pins 2 and 3 Loads the secondary backup server firmware ROM page Notes If no jumper is present the server responds as if the pins are set to the default Changing the position of the UEFI boot backup jumper J13 from pins 1 and 2 to pins 2 and 3 before the server is tu...

Page 39: ...al information about passwords 3 Off Reserved 4 Off Reserved The following table describes the functions of the SW11 switch block on the system board Table 3 System board SW11 switch block definition Switch number Default position Description 1 Off Indicates a physical presence to the system TPM 2 Off Reserved The following table describes the functions of the button on the system board Table 4 Bu...

Page 40: ...quests from IMM such as a remote request to turn on the server The power on LED flashes to indicate that the server is connected to an ac power source but is not turned on Turning on the server Use this information to turn on the server Approximately five seconds after the server is connected to power one or more fans might start running to provide cooling while the server is connected to power an...

Page 41: ...erver While the server remains connected to power one or more fans might continue to run To remove all power from the server you must disconnect it from the power source Some operating systems require an orderly shutdown before you turn off the server See your operating system documentation for information about shutting down the operating system CAUTION The power control button on the device and ...

Page 42: ...rds must be disconnected from the power source before you remove the PCI Express riser card assembly Otherwise the Wake on LAN feature might not work The Integrated Management Module II IMM2 can turn off the server as an automatic response to a critical system failure 28 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 43: ...river updates for your server Use UpdateXpress System Pack Installer to acquire and apply UpdateXpress System Packs and individual firmware and device driver updates For additional information and to download the UpdateXpress System Pack Installer go to the ToolsCenter for System x and BladeCenter at https support lenovo com us en documents LNVO CENTER and click UpdateXpress System Pack Installer ...

Page 44: ...m2 doc product_page html Remote presence capability and blue screen capture The remote presence and blue screen capture features are integrated functions of the integrated management module 2 1 IMM2 1 The remote presence feature provides the following functions Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz regardless of the system state Remotely accessing the server u...

Page 45: ...management Upward integration Representational state transfer REST application programming interfaces and Windows PowerShell Simple network management protocol SNMP system log and e mail forwarding For more information see Using Lenovo XClarity Administrator on page 40 Using the Setup Utility Use these instructions to start the Setup Utility Use the Unified Extensible Firmware Interface UEFI Setup...

Page 46: ...e reflected in the system summary you cannot change settings directly in the system summary Product Data Select this choice to view the system board identifier the revision level or issue date of the firmware the integrated management module and diagnostics code and the version and date This choice is on the full Setup Utility menu only System Settings Select this choice to view or change the serv...

Page 47: ...r disable legacy boot in BBS manner The default is Enable System Security Select this choice to view or configure Trusted Platform Module TPM support Integrated Management Module Select this choice to view or change the settings for the integrated management module Power Restore Policy Select this choice to set the mode of operation after the power lost Commands on USB Interface Select this choice...

Page 48: ... startup sequence specifies the order in which the server checks devices to find a boot record The server starts from the first boot record that it finds If the server has Wake on LAN hardware and software and the operating system supports Wake on LAN functions you can specify a startup sequence for the Wake on LAN functions This choice is on the full Setup Utility menu only Boot Manager Select th...

Page 49: ... or remove it You must replace the system board Save Settings Select this choice to save the changes that you have made in the settings Restore Settings Select this choice to cancel the changes that you have made in the settings and restore the previous settings Load Default Settings Select this choice to cancel the changes that you have made in the settings and restore the factory settings Exit S...

Page 50: ...e presence function in a single chip The IMM supports the following basic systems management features Alerts in band and out of band alerting PET traps IPMI style SNMP e mail Auto Boot Failure Recovery ABR Automatic microprocessor disable on failure and restart in a two microprocessor configuration when one microprocessor signals an internal error When one of the microprocessors fail the server wi...

Page 51: ...er management functions Any standard Telnet client application can access the SOL connection For more information about IMM see the Integrated Management Module II User s Guide at http publib boulder ibm com infocenter systemx documentation topic com lenovo sysx imm2 doc product_page html Using the remote presence and blue screen capture features The remote presence and blue screen capture feature...

Page 52: ...t the binary back to hexadecimal for example 5E F3FCFFFE5EAAD0 Obtaining the IP address for the IMM To access the Web interface to use the remote presence feature you need the IP address or host name of the IMM You can obtain the IMM IP address through the Setup Utility and you can obtain the IMM host name from the IMM network access tag The server comes with a default IP address for the IMM of 19...

Page 53: ...nfiguring the Ethernet controller The Ethernet controllers are integrated on the system board They provide an interface for connecting to a 10 Mbps 100 Mbps or 1 Gbps network and provide full duplex FDX capability which enables simultaneous transmission and reception of data on the network If the Ethernet ports in the server support auto negotiation the controllers detect the data transfer rate 10...

Page 54: ...ts and downloading Lenovo XClarity Administrator updates go to https support lenovo com us en documents LNVO XCLARIT Lenovo XClarity Administrator offers a free 90 day trial license that enables you to use all available features including operating system deployment firmware maintenance and configuration management for a limited time To continue using Lenovo XClarity Administrator after the 90 day...

Page 55: ...mm_password imm_internal_ip Where imm_internal_ip The IMM2 internal LAN USB IP address The default value is 169 254 95 118 imm_user_id The IMM2 account 1 of 12 accounts The default value is USERID imm_password The IMM2 account password 1 of 12 accounts The default value is PASSW0RD with a zero 0 not an O Note If you do not specify any of these parameters Lenovo ToolsCenter Suite CLI will use the d...

Page 56: ...m_password imm_internal_ip Example that does use the user ID and password default values onecli config set SYSTEM_PROD_DATA SysInfoUUID uuid_value Bootable media You can also build a bootable medium using the applications available through the ToolsCenter Web site at https support lenovo com us en documents LNVO CENTER From the ToolsCenter page scroll down for the available tools Step 5 Restart th...

Page 57: ...t_model access_method onecli config set SYSTEM_PROD_DATA SysInfoSerialNum s n access_method onecli config set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag access_method Where m t_model The server machine type and model number Type mtm xxxxyyy where xxxx is the machine type 8693 and yyy is the server model number s n The serial number on the server Type sn zzzzzzz where zzzzzzz is the serial numbe...

Page 58: ...s onecli config set SYSTEM_PROD_DATA SysInfoProdName m t_model onecli config set SYSTEM_PROD_DATA SysInfoSerialNum s n onecli config set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag Remote LAN access type the command Note When using the remote LAN access method to access IMM2 using the LAN from a client the host and the imm_external_ip address are required parameters imm imm_user_id imm_password ...

Page 59: ...t SYSTEM_PROD_DATA SysInfoProdIdentifierEx Lenovo Converged HX1310 override Legacy boot mode The Lenovo ToolsCenter Suite CLI program or other means should be used to enable if not already enabled onecli config set BootModes SystemBootMode Legacy Mode BIOS optimization settings Lenovo recommends the following BIOS optimization settings to be used with the Lenovo Converged HX Series appliances Dire...

Page 60: ...formance bias to OS Controlled onecli config set Power PowerPerformanceBias OS Controlled Modify boot options Use the Lenovo ToolsCenter Suite CLI program or other means to configure the boot order as follows 1 CD DVD Rom 2 Hard Disk 0 3 PXE Network onecli config set BootOrder BootOrder Legacy Only CD DVD Rom Hard Disk 0 PXE Network 46 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide...

Page 61: ...o the condition it was in before the problem occurred If any hardware software or firmware was changed before the problem occurred if possible reverse those changes This might include any of the following items Hardware components Device drivers and firmware System software UEFI firmware System input power or network connections Step 2 View the light path diagnostics LEDs and event logs The server...

Page 62: ...preboot diagnostics For more information about UpdateXpress System Packs see http www ibm com support entry portal docdisplay lndocid SERV XPRESS and Updating the firmware on page 29 For more information about the Bootable Media Creator see https support lenovo com us en documents LNVO BOMC Be sure to separately install any listed critical updates that have release dates that are later than the re...

Page 63: ... support Step 8 Use the troubleshooting tables See Troubleshooting by symptom on page 63 to find a solution to a problem that has identifiable symptoms A single problem might cause multiple symptoms Follow the troubleshooting procedure for the most obvious symptom If that procedure does not diagnose the problem use the procedure for another symptom if possible If the problem remains contact Lenovo...

Page 64: ...bout diagnosing microprocessor problems Before you run DSA you must determine whether the failing server is part of a shared hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit or the storage adapter that is attached to the...

Page 65: ...on of POST see POST on page 59 for more information Successful completion of startup which is indicated by a readable display of the operating system desktop Step 3 Is there a readable image on the monitor screen No Find the failure symptom in Troubleshooting by symptom on page 63 if necessary see Solving undetermined problems on page 79 Yes Run DSA see Running the DSA Preboot diagnostic programs ...

Page 66: ...ibm com infocenter systemx documentation topic com lenovo sysx imm2 doc product_page html Dynamic System Analysis DSA Preboot DSA Preboot diagnostic program is stored in the integrated USB memory on the server DSA Preboot collects and analyzes system information to aid in diagnosing server problems as well as offering a rich set of diagnostic tests of the major components of the server DSA Preboot...

Page 67: ...LEDs read the safety information Safety on page v and Handling static sensitive devices on page 102 If an error occurs proceed as follows 1 Look at the operator information panel see Operator information panel on page 15 on the front of the server If the check log LED is lit it indicates that information about an un isolated fault condition in the server is available in the IMM event log or in the...

Page 68: ...isplays a current list of errors reported by the system and other information See the LCD operating panel assembly on page 15 for more information about the LCD operating panel assembly Power supply LEDs Use this information to view power supply LEDs The following minimum configuration is required for the server to start One microprocessor in the microprocessor socket 1 64 GB of memory modules ins...

Page 69: ...ion Notes On On Blinking Off Normal operation On Blinking Off Zero Output mode The zero output mode is used to configure the power supply behavior as standard redundant mode or zero output mode by the host system When the power supply is configured to this mode minimal power consumption is maintained At the same time the power supply will keep its fan rotating and the PSU LED should blink at a rat...

Page 70: ...is no dc power output is from this PSU System pulse LEDs Use this information to diagnose possible errors that are indicated by the system pulse LEDs The following LEDs are on the system board and help you to monitor the system power on and power off sequencing and boot progress see System board LEDs on page 25 for the location of these LEDs Table 6 System pulse LEDs LED Description Action FPGA he...

Page 71: ...Setup Utility on page 31 For more information about POST error codes see Appendix B UEFI POST diagnostic codes on page 819 System event log This log contains POST and system management interrupt SMI events and all events that are generated by the baseboard management controller that is embedded in the integrated management module IMM You can view the contents of the system event log through the Se...

Page 72: ...ator password you must type the administrator password to view the event logs Step 3 Select System Event Logs and use one of the following procedures To view the POST event log select POST Event Viewers To view the system event log select System Event Log Viewing event logs without restarting the server If the server is not hung and the IMM is connected to a network methods are available for you t...

Page 73: ...e information see Obtaining the IMM host name on page 37 and Logging on to the Web interface on page 38 The server is hung and no communication can be made with the IMM If DSA Preboot is installed restart the server and press F2 to start DSA Preboot and view the event logs see Running the DSA Preboot diagnostic programs on page 61 for more information Alternatively you can restart the server and p...

Page 74: ...ic information about the action that you should take as a result of a message that DSA generates see Appendix C DSA diagnostic test results on page 843 If you cannot find a problem by using DSA see Solving undetermined problems on page 79 for information about testing the server Note DSA Preboot might appear to be unresponsive when you start the program This is normal operation while the program l...

Page 75: ... Step 1 If the server is running turn off the server and all attached devices Step 2 Turn on all attached devices then turn on the server Step 3 When the prompt F2 Diagnostics is displayed press F2 Note The DSA Preboot diagnostic program might appear to be unresponsive for an unusual length of time when you start the program This is normal operation while the program loads The loading process may ...

Page 76: ...u or select Diagnostic Event Log in the graphical user interface To transfer DSA Preboot collections to an external USB device type the copy command in the DSA interactive menu If you are running the DSA graphical user interface GUI click the Success link in the Status column If you are running the DSA interactive menu CLI type x to exit the Execute Tests menu then select completed tests to view t...

Page 77: ... to determine whether the server is running correctly for information about using DSA see Appendix C DSA diagnostic test results on page 843 Step 4 Reinstall the new software or new device General problems Use this information to solve general problems Table 8 General symptoms and actions Follow the suggested actions in the order in which they are listed in the Action column until the problem is s...

Page 78: ...nd the yellow status LED is flashing slowly the drive is recognized by the controller and is rebuilding If neither LED is lit or flashing check the hard disk drive backplane go to Step 5 on page 64 If the green activity LED is flashing and the yellow status LED is lit replace the drive If the activity of the LEDs remains the same go to Step 5 on page 64 If the activity of the LEDs changes return t...

Page 79: ...tus for the drive complete the following steps a Turn off the server b Reseat the SAS SATA adapter c Reseat the backplane signal cable and backplane power cable d Reseat the hard disk drive e Turn on the server and observe the activity of the hard disk drive LEDs 2 See Problem determination tips on page 80 Intermittent problems Use this information to solve intermittent problems Table 10 Intermitt...

Page 80: ...ned technician only that step must be performed only by a trained technician Go to the Support Web site at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Symptom Action All or some keys on the keyboard do not work 1 Make sure that The keyboard cable is securely connected The server and the monitor are turned o...

Page 81: ...s disabled by a systems management interrupt SMI replace the DIMM If a DIMM was disabled by the user or by POST reseat the DIMM then run the Setup Utility and enable the DIMM 4 Check that all DIMMs are initialized in the Setup Utility then run memory diagnostics see Running the DSA Preboot diagnostic programs on page 61 5 Reverse the DIMMs between the channels of the same microprocessor and then r...

Page 82: ...st be performed only by a trained technician Go to the Support Web site at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Symptom Action The server goes directly to the POST Event Viewer when it is turned on 1 Correct any errors that are indicated by the operator information panel or LCD operating panel assemb...

Page 83: ...tly to the correct connector on the rear of the server 2 The IMM2 1 remote presence function is disabled if you install an optional video adapter To use the IMM2 1 remote presence function remove the optional video adapter 3 If the server installed with the graphical adapters while turning on the server the Lenovo logo displays on the screen after approximately 3 minutes This is normal operation w...

Page 84: ...s working correctly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescents and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at leas...

Page 85: ... the Retain Tips for related issues on the Support Web site at http www lenovo com support Power problems Use this information to solve power problems Table 16 Power problems and actions Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performed only by a tr...

Page 86: ... power supply do not indicate a problem The microprocessors are installed in the correct sequence 5 Reseat the following components a Operator information panel connector b Power supplies 6 Replace the components listed in step 5 one at a time in the order shown restarting the server each time 7 If you just installed an optional device remove it and restart the server If the server now starts you ...

Page 87: ...stem event log 1 Disconnect the server power cords 2 Remove the following components if Pwr rail 3 error has been recorded in the system event log DIMMs 1 through 12 Fan 3 3 Restart the server If the Pwr rail 3 error has been recorded in the system event log again trained technician only replace the system board see For service technician only removing the system board on page 169 and For service ...

Page 88: ...rd on page 169 and For service technician only replacing the system board on page 172 4 Reinstall the components one at a time in the order shown restarting the server each time If the Pwr Rail 5 error has been recorded in the system event log again the component that you just reinstalled is defective Replace the defective component Hard disk drives and USB Fan 7 see Removing a thermal kit hot swa...

Page 89: ...ng the system board on page 172 4 Reinstall the components one at a time in the order shown restarting the server each time If the Pwr Rail 6 error has been recorded in the system event log again the component that you just reinstalled is defective Replace the defective component Fan 1 see Removing a thermal kit hot swap fan on page 129 and Replacing a thermal kit hot swap fan on page 129 Fan 2 Th...

Page 90: ...p 2 one at a time in the order shown restarting the server each time 4 Trained technician only Replace the system board Software problems Use this information to solve software problems Table 18 Software problems and actions Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only th...

Page 91: ...wer distribution buses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition To diagnose a power problem use the following general procedure Step 1 Turn off the server and disconnect all power cords Step 2 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit...

Page 92: ...s one at a time until the problem is isolated If the server does not start from the minimum configuration see Power supply LEDs on page 54 to replace the components in the minimum configuration one at a time until the problem is isolated Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using See the operating sys...

Page 93: ...ndetermined problems If Dynamic System Analysis DSA did not diagnose the failure or if the server is inoperative use the information in this section If you suspect that a software problem is causing failures continuous or intermittent see Software problems on page 76 Corrupted data in CMOS memory or corrupted UEFI firmware can cause undetermined problems To reset the CMOS data use the CMOS jumper ...

Page 94: ...00000000000000000 000000000000000000000 000000000000000000000 000000000000000000000 000000000000000000000 000000000000000000000 ID label Figure 21 ID label Machine type and model Microprocessor or hard disk drive upgrades Failure symptom Does the server fail the diagnostic tests What occurs When Where Does the failure occur on a single server or on multiple servers Is the failure repeatable Has th...

Page 95: ...ng the latest server firmware update package Note You can obtain a server update package from one of the following sources Download the server firmware update from the World Wide Web Contact your Lenovo service representative To download the server firmware update package from the World Wide Web go to http www lenovo com support The flash memory of the server consists of a primary bank and a backu...

Page 96: ...wer cords and external cables and then remove the cover see Removing the cover on page 104 Step 11 Move the UEFI boot backup jumper J13 from pins 2 and 3 back to the primary position pins 1 and 2 Step 12 Reinstall the cover see Replacing the cover on page 105 Step 13 Reconnect the power cord and any cables that you removed Step 14 Restart the server The system begins the power on self test POST If...

Page 97: ...arting if the integrated management module II detects problems with the server firmware in the primary bank the server automatically switches to the backup firmware bank and gives you the opportunity to recover the firmware in the primary bank For instructions for recovering the UEFI firmware see Recovering the server firmware UEFI update failure on page 81 After you have recovered the firmware in...

Page 98: ...t will trigger the Nx boot failure feature in the Setup Utility click System Settings Recovery POST Attempts POST Attempts Limit The available options are 3 6 9 and 255 disable Nx boot failure 84 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 99: ...e parts Purchase and replacement of consumable parts is your responsibility If Lenovo acquires or installs a consumable component at your request you will be charged for the service Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged for the installation Tier 2 customer replaceable unit You may i...

Page 100: ...00 0000000000 0000000000 0000000000 0000000000 0000000000 0000 0000 0000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 0 0 0 0 00000 00000 00000 00000 000 000 24 25 Figure 23 Server components The following table lists the part numbers for the server replaceable components 86 HX1310 HX2310 E HX3310 HX3310 F In...

Page 101: ...core 00YD974 5 Microprocessor Intel E5 2650 v4 2 2 GHz 30 MB 2400 MHz 105 W 12 core Addl microprocessor Intel E5 2650 v4 2 2 GHz 30 MB 2400 MHz 105 W 12 core 00YD972 5 Microprocessor Intel E5 2680 v4 2 4 GHz 35 MB 2400 MHz 120 W 14 core Addl microprocessor Intel E5 2680 v4 2 4 GHz 35 MB 2400 MHz 120 W 14 core 00YD970 5 Microprocessor Intel E5 2697 v4 2 3 GHz 45 MB 2400 MHz 145 W 18 core Addl micro...

Page 102: ...our 2 5 inch hard disk drives 00FJ755 21 SATADOM 64 GB 00YK391 21 SATADOM 64 GB 01GR782 22 SATADOM bracket 00YK454 22 SATADOM bracket 01GT057 23 Hot swap fan 00KC909 25 Air baffle 2 5 inch hard disk drive model 00KF666 Adapter Intel x520 Dual Port 10GbE SFP Adapter 49Y7962 Adapter Intel X540 T2 Dual Port 10GBaseT Adapter 49Y7972 Adapter Intel X550 T2 Dual Port 10GBase T Adapter 00MM862 Adapter Int...

Page 103: ...ve Optical QSFP28 Cable 20 m 00WE073 Cable LCD system information display panel 00MU415 Cable Mini SAS 6 m 44X3322 Cable Mini SAS HD 00YL487 Cable Mini SAS HD 570 mm 00YL819 Cable optical drive 480 mm 00KC958 Cable power 00KC957 Cable power 10A 100 250V 2 8 m 39M5377 Cable power 13A 125 10A 250V 2 8 m 39M5509 Cable SAS 1 m 39R6530 Cable SAS 3 m 39R6532 Cable SATADOM 00YJ437 Cable USB conversion 39...

Page 104: ...drives 00KF663 15 Filler DVD drive 00KF416 17 Filler 2 5 inch hard disk drive bay 00FW856 19 Battery holder 00KF677 Bracket four 2 5 inch backplane 00KF692 G4 slide kit 00KA592 To order a structural part complete the following steps 1 Go to http www ibm com 2 From the Products menu select Upgrades accessories parts 3 Click Obtain maintenance parts then follow the instructions to order the part fro...

Page 105: ...oros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Republic Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland Indonesia Iran Kazakhstan Kyrgyzstan Laos People s Democratic Republic of Latvia Lebanon Lithuania Luxembourg Ma...

Page 106: ...tates of America Venezuela 39M5081 110 120 V Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venez...

Page 107: ...nty see the Safety Support and Warranty Information document that comes with the server For more information about getting service and assistance see Appendix D Getting help and technical assistance on page 967 High level procedures for replacing components Because the Lenovo Converged HX Series appliances are a combination of both software and hardware it is important to follow the instructions i...

Page 108: ...y The indications of a failed power supply unit are Orange warning LED on node front panel is on Lenovo XClarity Administrator shows a power supply alert Nutanix Prism web console shows a power supply alert If using VMware ESXi the vSphere client Hardware Status tab shows a power supply alert To replace a power supply unit perform the following steps 1 The Lenovo Converged HX Series appliances con...

Page 109: ...n on page 129 4 Replace the top cover as described in Replacing the cover on page 105 5 Push node chassis back into the rack 6 Verify that the chassis fan has been successfully replaced by checking the following Error LED for the replaced fan is off Orange warning light on the node front panel is extinguished No error shown in Lenovo XClarity Administrator No error shown in Prism Replacing a netwo...

Page 110: ... if the cable management arm is not in place Pull the node chassis out of the rack 4 Remove the top cover as described in Removing the cover on page 104 5 Replace the first and sometimes only NIC as described in Replacing an adapter on page 126 6 Replace the top cover as described in Replacing the cover on page 105 7 Push the node chassis back into the rack and reconnect the cables as necessary Po...

Page 111: ...cedure described in the Nutanix Hardware Replacement Documentation 3 Power off the node and disconnect all the cables if the cable management arm is not in place Pull the node chassis out of the rack 4 Remove the top cover as described in Removing the cover on page 104 5 Replace the failed HBA adapter using the procedure described in Removing the dedicated slotless HBA controller on page 123 6 Rep...

Page 112: ...ld have 256 GB per node and the host only shows 240 GB Here are the steps for replacing a memory DIMM 1 Identify the failed DIMM by either checking in XClarity Administrator or using the IMM web console to browse the post event log The event log will contain information about the location of the DIMM fault 2 Shut down the node by following the hypervisor specific Node Shutdown procedure described ...

Page 113: ...on 11 Verify that the microprocessor has been successfully replaced by checking the following Orange warning light on the node front panel is extinguished Post error log in the IMM Replacing the system board Lenovo support may instruct you that the system board needs to be replaced This is a level 2 CRU and should be performed by a trained Lenovo field representative To replace the system board pe...

Page 114: ...e boot drive has been successfully replaced by checking the following 7 Stop the startup process at the main IMM menu screen to configure the boot SSD for the Lenovo Converged HX Series appliances Configure boot drive virtual drives Select virtual drive for booting 8 Use the Phoenix installer to reinstall the hypervisor and CVM by following the Imaging a Node procedure in the appendix of the Nutan...

Page 115: ...ur back lift by standing or by pushing up with your leg muscles Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and other devices Back up all important data before you make changes to disk drives Have a small flat blade screwdriver a small Phillips screwdriver and a T8 torx screwdriver available To view the error LEDs on the system board an...

Page 116: ...oblem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on You might have to have the server turned on while the cover is off to look at light path diagnostics LEDs or replace hot swap components Follow these guidelines when you work inside a server that is turned on Avoid wearing loose fitting clothing on your forearms Butto...

Page 117: ...device drivers see the documentation that comes with each device For information about configuring the integrated Gigabit Ethernet controller see Configuring the Ethernet controller on page 39 Sending DSA data to Lenovo You can send DSA data to Lenovo with standard upload standard upload with the system serial number secure upload and secure upload with the system serial number Before you send dia...

Page 118: ...safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables if necessary Note If you need to view any LEDs on the system board or front panel ensure that you view the LEDs before disconnect the power cords Step 3 If the server has been installed in a rack slide th...

Page 119: ... adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed Important Before you slide the cover forward make sure that all the tabs on the front rear and side of the cover engage the chassis correctly If all the tabs do not engage the chassis correctly it will be ve...

Page 120: ...ocking the cover Step 7 Slide the server back into the rack until it latches Step 8 Reconnect the external cables and power cords Removing the air baffle Use this information to remove the air baffle To remove the air baffle complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Turn off the server and peripher...

Page 121: ...rver with the air baffle removed might damage server components Replacing the air baffle Use this information to replace the air baffle To install the air baffle complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Turn off the server and peripheral devices and disconnect the power cords and all external cabl...

Page 122: ...p 6 Slide the server into the rack Step 7 Reconnect the power cords and any cables that you removed Step 8 Turn on the peripheral devices and the server Removing the EIA bracket Use this information to remove the EIA bracket To remove the EIA bracket complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 If nec...

Page 123: ...to the right then remove it from the chassis 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 EIA bracket Figure 35 EIA bracket removal Replacing the EIA bracket Use this information to replace the EIA bracket To replace the EIA bracket complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Chap...

Page 124: ...ws 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 T8 torx wrench Figure 37 Screw installation Step 4 Slide the server back into the rack until it latches Step 5 Reconnect the external cables and power cords if necessary Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged fo...

Page 125: ...000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 Drive handle 2 5 inch hot swap hard disk drive Figure 38 Hot swap hard disk drives removal Step 4 Grasp the handle and slide the drive out of the drive bay Step 5 Reinstall the drive bay filler panel Step 6 If you are instructed to return the drive assembly follow all pac...

Page 126: ...Touch the static protective package that contains the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface Step 4 Install the hard disk drive in the drive bay a Make sure that the tray handle is in the open unlocked position b Align the drive with the guide rails in the bay 000000000000000 000000000000000 000000000000...

Page 127: ...dule installation The following notes describe the types of DIMMs that the server supports and other information that you must consider when you install DIMMs When you install or remove DIMMs the server configuration information changes When you restart the server the system displays a message that indicates that the memory configuration has changed The server supports only industry standard doubl...

Page 128: ...r quad rank n 4 The following rules apply to DDR4 RDIMM speed as it relates to the number of RDIMMs in a channel When you install 1 RDIMM per channel the memory runs at 2400 MHz When you install 2 RDIMMs per channel the memory runs at 2400 MHz When you install 3 RDIMMs per channel the memory may run at 1866 MHz All channels in a server run at the fastest common frequency Do not install registered ...

Page 129: ...red memory run the Setup Utility For additional information see Configuring the server on page 30 A minimum of one DIMM must be installed for each microprocessor For example you must install a minimum of two DIMMs if the server has two microprocessors installed However to improve system performance install a minimum of four DIMMs for each microprocessor DIMMs in the server must be the same type RD...

Page 130: ...11 23 3 15 6 18 7 19 10 22 Memory mirrored channel Memory mirrored channel mode replicates and stores data on two pairs of DIMMs within two channels simultaneously If a failure occurs the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs To enable memory mirrored channel through the Setup Utility select System Settings Memory For more information see Usin...

Page 131: ...red channel mode DIMM population sequence DIMMs Number of installed microprocessors DIMM connector population sequence on the system board One Microprocessor 1st set 1 1 4 2nd set 1 9 12 3rd set 1 2 5 4th set 1 8 11 5th set 1 3 6 6th set 1 7 10 Two Microprocessors 1st set 2 1 4 2nd set 2 13 16 3rd set 2 9 12 4th set 2 21 24 5th set 2 2 5 6th set 2 14 17 7th set 2 8 11 8th set 2 20 23 9th set 2 3 6...

Page 132: ...IMM population sequence when only quad rank RDIMMs are installed Number of installed microprocessors DIMM connector population sequence on the system board One 1 4 9 12 2 5 8 11 Two 1 13 4 16 9 21 12 24 2 14 5 17 8 20 11 23 Table 26 Memory rank sparing mode DIMM population sequence when single dual quad rank DIMMs are installed and the total number of DIMMs is even DIMMs Number of installed microp...

Page 133: ... on the system board One Microprocessor 1st set 1 1 2 3 2nd set 1 4 5 3rd set 1 8 9 4th set 1 11 12 5th set 1 6 7 Two Microprocessors 1st set 2 1 2 3 2nd set 2 13 14 3rd set 2 4 5 4th set 2 16 17 5th set 2 8 9 6th set 2 20 21 7th set 2 11 12 8th set 2 23 24 9th set 2 6 7 10th set 2 18 19 11th set 2 10 22 Replacing a memory module Use this information to replace a memory module To install a memory ...

Page 134: ...n both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector Note If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly inserted open the retaining clips remove the DIMM and then reinsert it Step 10 Reconnect the power cords and any cables that you removed Step 11 Replace the air baffle...

Page 135: ...y 1x full height half length x16 and 1x low profile x8 or x16 1U PCIe Riser 1 assembly 1x low profile x16 00000 00000 00000 00000 000000000 000000000 000000000 000000000 Figure 45 PCI riser card assembly removal Step 6 Remove the adapter if one is present from the PCI riser card assembly see Removing an adapter on page 125 Step 7 Set the adapter and the PCI riser card assembly aside If you are ins...

Page 136: ...Slot 3 Three low profile slots Two x1 x4 x8 x16 low profile x1 x4 x8 x16 low profile x1 x4 x8 x16 low profile To install a PCI riser card assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Turn off the server and peripheral devices and disconnect all power cords Step 3 Remove the cover see Removing...

Page 137: ...roller Use this information to remove the dedicated slotless HBA controller The dedicated slotless HBA controller can be installed in the dedicated connector on the system board see System board internal connectors on page 22 for the location of the connectors To remove the dedicated slotless HBA controller complete the following steps 1 Read the safety information that begins on Safety on page v ...

Page 138: ...the following steps 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables if necessary 3 Remove the cover see Removing the cover on page 104 4 If you are installing a new or replacement controller touch the static protective package that contains the n...

Page 139: ... the server into the rack 12 Reconnect the power cords and any cables that you removed Removing an adapter Use this information to remove an adapter To remove an adapter complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Turn off the server and peripheral devices and disconnect all power cords then remove t...

Page 140: ... and other information that you must consider when you install an adapter Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor This is the highest resolution that is supported for any add on video adapter that you instal...

Page 141: ...s One x1 x4 x8 x16 low profile x1 x4 x8 low profile x1 x4 x8 low profile Table 32 Configuration 2 HX2310 E HX3310 HX3310 F Configuration 2 PCI riser card assembly connector 1 on system board PCI riser card assembly connector 2 on system board Configuration Number of microprocessors installed Slot 1 Slot 2 Slot 3 Three low profile slots Two x1 x4 x8 x16 low profile x1 x4 x8 x16 low profile x1 x4 x8...

Page 142: ...hat has one low profile slot and one full height half length slot for PCI riser card assembly connector 2 on system board Attention When you install an adapter make sure that the adapter is correctly seated in the riser card assembly and that the riser card assembly is securely seated in the riser card connector on the system board before you turn on the server An incorrectly seated adapter might ...

Page 143: ...oth ends of the fan and slowly lift it out of the chassis Fan 8 Fan connector on the system board Fan tabs Figure 53 Fan removal If you are instructed to return the fan follow all of the packaging instructions and use any packaging materials for shipping that are supplied to you Replacing a thermal kit hot swap fan Use this information to replace a thermal kit hot swap fan The server comes standar...

Page 144: ...ackage that contains the new fan to any unpainted metal surface on the server Then remove the new fan from the package Step 4 Orient the fan over the fan slot in the fan assembly bracket so that the fan connector aligns with the connector on the system board Fan 8 Fan connector on the system board Fan tabs Figure 54 Fan installation 1 130 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Gu...

Page 145: ... cover on page 105 Step 7 Slide the server into the rack Removing a hot swap ac power supply Use this information to remove a hot swap ac power supply When you remove or install a hot swap power supply observe the following precautions CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device als...

Page 146: ... steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 If only one power supply is installed turn off the server and peripheral devices and disconnect all power cords Step 3 If the server is in a rack at the back of the server pull back the cable management arm to gain access to the rear of the server and the power supply Step 4 Pre...

Page 147: ...he input voltage is 100 127 V ac or 200 240 V ac auto sensing Power supplies in the server must be with the same power rating or wattage to ensure that the server will operate correctly For example you cannot mix 750 watt and 1500 watt power supplies in the server You cannot mix high efficiency and non high efficiency power supplies in the server These power supplies are designed for parallel oper...

Page 148: ...ke sure that the power supply connects firmly into the power supply connector Attention Do not mix 750 watt or 900 watt power supplies in the server Step 4 Route the power cord through the handle and cable tie if any so that it does not accidentally become unplugged Step 5 Connect the power cord for the new power supply to the power cord connector on the power supply Step 6 Connect the other end o...

Page 149: ...from the hard disk drive backplane see Removing hot swap hard disk drives on page 111 Step 6 Remove the hot swap hard disk drive backplane a Carefully lift the backplane out of the chassis by pulling outwards and lifting it up Four 2 5 inch hot swap drive backplane Figure 58 Four 2 5 inch hot swap drive backplane removal Step 7 Disconnect all cables from the hard disk drive backplane If you are in...

Page 150: ...ane Step 3 Install the hot swap hard disk drive backplane a Align the backplane with the slots on the chassis b Carefully lower the hard disk drive backplane until it is fully seated in the chassis Four 2 5 inch hot swap drive backplane Figure 59 Four 2 5 inch hot swap drive backplane installation 136 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 151: ...Slide the server into the rack Step 8 Reconnect the power cords and any cables that you removed Step 9 Turn on the peripheral devices and the server Removing the coin cell battery Use this information to remove the coin cell battery The following notes describe information that you must consider when replacing the coin cell battery Lenovo has designed this product with your safety in mind The lith...

Page 152: ...Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of th...

Page 153: ...y horizontally out of its socket pushing it away from the socket Attention Neither tilt nor push the battery by using excessive force Figure 62 Coin cell battery removal c Use your thumb and index finger to lift the battery from the socket Attention Do not lift the battery by using excessive force Failing to remove the battery properly may damage the socket on the system board Any damage to the so...

Page 154: ...battery use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassem...

Page 155: ... battery down into the socket until it clicks into place Make sure that the battery clip holds the battery securely c If you removed a rubber cover from the battery holder use your fingers to install the battery cover on top of the battery connector Step 7 Reinstall PCI riser card assembly 1 see Replacing a PCI riser card assembly on page 121 if necessary Step 8 Reinstall the cover see Replacing t...

Page 156: ...ion guidelines on page 100 Step 2 Turn off the server and peripheral devices and disconnect all power cords then remove the cover see Removing the cover on page 104 Step 3 Remove the air baffle see Removing the air baffle on page 106 Step 4 Disconnect the cables that may be attached to the system board This may include the front USB connector assembly front video connector assembly operator inform...

Page 157: ...wn as the front I O cage complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Carefully push the media cage back into the server then reconnect the cables that were removed from the system board This may include the front USB connector assembly front video connector assembly operator information panel assembl...

Page 158: ...d Step 7 Turn on the peripheral devices and the server Removing the front USB connector assembly Use this information to remove the front USB connector assembly To remove the front USB connector assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Turn off the server and peripheral devices and discon...

Page 159: ...ing instructions and use any packaging materials for shipping that are supplied to you Replacing the front USB connector assembly Use this information to replace the front USB connector assembly To install the front USB connector assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Insert the front U...

Page 160: ...ving the front video connector assembly Use this information to remove the front video connector assembly To remove the front video connector assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables if neces...

Page 161: ...n to replace the front video connector assembly To install the front video connector assembly complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 From inside the media cage insert the front video connector assembly into the holes on the cage then install the screws to secure the assembly to the cage Media ca...

Page 162: ...egins on Safety on page v and Installation guidelines on page 100 Step 2 Turn off the server and peripheral devices and disconnect all power cords then remove the cover see Removing the cover on page 104 Step 3 Remove the media cage see Removing the media cage on page 142 Step 4 Disconnect the cable from the back of the operator information panel assembly This step applies to all types of server c...

Page 163: ...on page 143 Remember to reconnect the cables that were removed from the system board Step 4 Reconnect the operator information panel assembly cable to the operator information panel assembly Step 5 Reinstall the cover see Replacing the cover on page 105 Step 6 Slide the server into the rack Step 7 Reconnect the power cords and any cables that you removed Step 8 Turn on the peripheral devices and t...

Page 164: ...left to disengage the retention bracket 2 Rotate the retention bracket to remove it from the server Media cage Retention bracket 2 1 Figure 73 Retention bracket removal Step 7 Carefully remove the LCD system information display panel out of the LCD panel assembly Media cage LCD display Figure 74 LCD system information display panel removal Step 8 If you are instructed to return the LCD system info...

Page 165: ...eripheral devices and disconnect the power cords and all external cables if necessary Step 3 1 Pull the tab on the LCD retention bracket to the left to disengage the retention bracket 2 Rotate the retention bracket to remove it from the server Media cage Retention bracket 2 1 Figure 75 Retention bracket removal Step 4 From inside the media cage carefully insert the LCD system information display p...

Page 166: ...d Step 8 Reinstall the cover see Replacing the cover on page 105 Step 9 Slide the server into the rack Step 10 Reconnect the power cords and any cables that you removed Step 11 Turn on the peripheral devices and the server Removing the COM port bracket Use this information to remove the COM port bracket To remove the COM port bracket complete the following steps Step 1 Read the safety information ...

Page 167: ...tep 4 Disconnect the COM port bracket cable from the system board COM port cable connector Figure 78 Disconnecting COM port bracket cable from system board Chapter 5 Removing and replacing components 153 ...

Page 168: ...ns and use any packaging materials for shipping that are supplied to you Replacing the COM port bracket Use this information to replace the COM port bracket To install the COM port bracket complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Turn off the server and peripheral devices and disconnect the power ...

Page 169: ...0 COM port expansion slot cover installation Step 5 Insert PCIe riser 2 assembly onto the system board see Replacing a PCI riser card assembly on page 121 Step 6 Insert the COM port bracket connector into the opening of PCIe riser 2 assembly from inside the server then tighten the screws COM port Figure 81 COM port bracket connector insertion into PCIe riser 2 assembly Chapter 5 Removing and repla...

Page 170: ...For service technician only removing a microprocessor and heat sink Use this information to remove a microprocessor and heat sink Microprocessors are to be removed only by trained technicians Important Always use the microprocessor installation tool to remove a microprocessor Failing to use the microprocessor installation tool may damage the microprocessor sockets on the system board Any damage to...

Page 171: ...ed on the tool are L for smaller low core microprocessors and H for larger high core microprocessors Microprocessor Installation Tool Microprocessor Installation tool Figure 83 Microprocessor installation tool To remove a microprocessor and heat sink complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 100 Step 2 Turn o...

Page 172: ... socket levers and retainer disengagement a Identify which release lever is labeled as the first release lever to open and open it b Open the second release lever on the microprocessor socket c Open the microprocessor retainer Attention Do not touch the microprocessor contacts Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts ...

Page 173: ...ration of the installation tool shows the location of the interlock latch and counterclockwise rotation of the handle before loading the microprocessor H Figure 86 Installation tool handle adjustment b Align the installation tool with the screws as shown in the following graphic and lower the installation tool on the microprocessor The installation tool rests flush on the socket only when it is al...

Page 174: ... the socket Handle Microprocessor Installation tool Figure 88 Installation tool handle adjustment E 5 x 6 x x v 3 E 5 x 6 x x v 4 E5 x6xx v3 E5 x6xx v4 E5 x6xx v3 E5 x6xx v4 Lock Position Unlock Position Figure 89 Installation Tool d Lift the microprocessor out of the socket Installation tool Microprocessor Figure 90 Installation tool removal 160 HX1310 HX2310 E HX3310 HX3310 F Installation and Se...

Page 175: ... the microprocessor and heat sink to come in contact with anything Contact with any surface can contaminate the thermal grease and the microprocessor socket Do not use any tools or sharp objects to lift the locking levers on the microprocessor socket Doing so might result in permanent damage to the system board Each microprocessor socket must always contain either a socket cover or a microprocesso...

Page 176: ...sor contact your Lenovo sales representative or Lenovo reseller The microprocessor installation tool has the microprocessor installed on the tool and may have a protective cover over the microprocessor Do not use the tool or remove the cover until you are instructed to do so Note Be sure to use the installation tool that comes with your microprocessor installation tool assembly The tool has two se...

Page 177: ...Do not touch the connectors on the microprocessor and the microprocessor socket Step 6 Install the microprocessor in the microprocessor socket a Open the packaging that contains the new microprocessor installation tool assembly and carefully remove the installation tool assembly from the package The microprocessor is preinstalled on the installation tool Note Do not touch the microprocessor contac...

Page 178: ...the following instructions for your installation tool When using the installation tool twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket and lift the installation tool out of the socket Handle Installation tool Microprocessor Figure 94 Installation tool handle adjustment 164 HX1310 HX2310 E HX3310 HX3310 F Installation and Serv...

Page 179: ...Attention Do not press the microprocessor into the socket Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer Do not touch the thermal material on the bottom of the heat sink or on top of the microprocessor Touching the thermal material will contaminate it Chapter 5 Removing and replacing components 165 ...

Page 180: ...es see Handling static sensitive devices on page 102 Step 8 Close the microprocessor socket release levers and retainer Microprocessor Microprocessor release lever Microprocessor release lever Figure 98 Microprocessor socket levers and retainer engagement a Close the microprocessor retainer on the microprocessor socket b Identify which release lever is labeled as the first release lever to close a...

Page 181: ...he heat sink over the microprocessor The heat sink is keyed to assist with proper alignment Heat Sink Figure 100 Heat sink installation c Align and place the heat sink on top of the microprocessor in the retention bracket thermal material side down d Press firmly on the heat sink e Press down on the center of the heat sink then press firmly on the captive screws and tighten them alternating betwee...

Page 182: ...met The thermal grease on the heat sink and microprocessor is not contaminated Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor Notes Read the safety information that begins on Safety on page v Read the Installation guidelines on page 100 Read Handling static sensitive devices on page 102 To replace damaged or contaminated thermal grease on ...

Page 183: ...opy of the pre existing firmware before you proceed When you replace the system board make sure that you remove the Integrated Management Module Advanced Upgrade and place it on the new system board For information about the Advanced Upgrade see Using the remote presence and blue screen capture features on page 37 Before you replace the system board make sure that you back up any features on deman...

Page 184: ...nd heat sink on page 156 Notes 1 Remove the socket covers from the microprocessor sockets on the new system board and place them on the microprocessor sockets of the system board you are removing 2 Do not allow the thermal grease to come in contact with anything and keep each heat sink paired with its microprocessor for reinstallation Contact with any surface can compromise the thermal grease and ...

Page 185: ...ot swap fans then grasp the system board handles and carefully lift it up from the chassis being careful not to damage any surrounding components Thumbscrew System board handle Thumbscrew System board handle Figure 105 System board removal Step 16 Remove the socket covers from the microprocessor sockets on the new system board and place them on the microprocessor sockets of the old system board th...

Page 186: ...you replace the system board make sure that you remove the Integrated Management Module Advanced Upgrade and place it on the new system board For information about the Advanced Upgrade see Using the remote presence and blue screen capture features on page 37 4 Reactivate any Features on Demand features Instructions for automating the activation of features and installing activation keys is in the ...

Page 187: ... board into the chassis and slide the system board toward the rear of the server until the system board is seated firmly into the locator pins on the chassis Thumbscrew System board handle Thumbscrew System board handle Figure 106 System board installation Chapter 5 Removing and replacing components 173 ...

Page 188: ...oard standoffs Figure 107 System board standoffs Step 3 Fasten the two thumbscrews one is near PCI slot 2 and one is near the fan 5 System board handle System board handle Thumbscrew Thumbscrew Figure 108 Thumbscrews engagement 174 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 189: ...cing the cover on page 105 Step 12 Push the power supplies back into the server Step 13 Slide the server into the rack Step 14 Reconnect the power cords and any cables that you removed Step 15 Turn on the peripheral devices and the server Step 16 Start the Setup Utility and reset the configuration Set the system date and time Set the power on password Reconfigure the server See Using the Setup Uti...

Page 190: ...d then remove the SATADOM bracket in the direction as shown Release latch Figure 110 SATADOM bracket removal Step 6 Remove the SATADOM from the holder Figure 111 SATADOM removal Step 7 If you are instructed to return the SATADOM follow all packaging instructions and use any packaging materials for shipping that are supplied to you For service technician only replacing the SATADOM Use this informat...

Page 191: ... the power cords and all external cables Step 3 Remove the cover see Removing the cover on page 104 Step 4 Install the SATADOM to the holder as shown Figure 112 SATADOM installation Step 5 Install the SATADOM bracket in the direction as shown until the release latch clicks into place Figure 113 SATADOM bracket installation Chapter 5 Removing and replacing components 177 ...

Page 192: ...re 114 SATADOM cable connection Step 7 Reinstall the cover see Replacing the cover on page 105 Step 8 Reconnect the power cords and any cables that you removed Step 9 Turn on the peripheral devices and the server 178 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 193: ... The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error The event is a failure or critical condition that impairs service or an expecte...

Page 194: ...s function see the table for a list of events that automatically notify Support Table 33 Events that automatically notify Support Event ID Message String Automatically Notify Support 40000086 00000000 Test Call Home Generated by user arg1 Yes 40000087 00000000 Manual Call Home by user arg1 arg2 Yes 400000cb 00000000 The RAID controller has problem with the battery Please contact technical support ...

Page 195: ...r PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 Yes 806f010c 2004ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 Yes 806f010c 2005ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 Yes 806f010c 2006ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem Me...

Page 196: ... error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 Yes 806f010c 2015ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 21 Yes 806f010c 2016ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 Yes 806f010c 2017ffff Uncorrectable error detected for PhysicalMemoryElemen...

Page 197: ... 13 Yes 806f010d 0410ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Ext Drive Yes 806f011b 0701ffff The connector PhysicalConnectorElementName has encountered a configuration error Front USB Yes 806f011b 0c01ffff The connector PhysicalConnectorElementName has encountered a configuration error FP LCD Cable Yes 806f0207 0301ffff ProcessorElementName has Failed with...

Page 198: ...es 806f020d 0410ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Ext Drive Yes 806f050c 2001ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 Yes 806f050c 2002ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 Yes 806f050c 2003ffff Memory Logging Limit ...

Page 199: ...s 806f050c 2011ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 Yes 806f050c 2012ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 18 Yes 806f050c 2013ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 19 Yes 806f050c 2014ffff Memory Logging Limit...

Page 200: ...40affff Array ComputerSystemElementName has failed Drive 10 Yes 806f060d 040bffff Array ComputerSystemElementName has failed Drive 11 Yes 806f060d 040cffff Array ComputerSystemElementName has failed Drive 12 Yes 806f060d 040dffff Array ComputerSystemElementName has failed Drive 13 Yes 806f060d 0410ffff Array ComputerSystemElementName has failed Ext Drive Yes 806f0813 2581ffff An Uncorrectable Bus ...

Page 201: ... May also be shown as 4000000200000000 or 0x4000000200000000 Severity Error Serviceable No Automatically notify support No Alert Category System SSL certification SNMP Trap ID 22 CIM Information Prefix IMM ID 0002 User Response Make sure that the certificate that you are importing is correct and properly generated 40000003 00000000 Ethernet Data Rate modified from arg1 to arg2 by user arg3 This me...

Page 202: ...ing May also be shown as 4000000400000000 or 0x4000000400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0004 User Response Information only no action is required 40000005 00000000 Ethernet MTU setting modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Port MT...

Page 203: ... setting May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0006 User Response Information only no action is required 40000007 00000000 Ethernet interface arg1 by user arg2 This message is for the use case where a user enables or disabled the ethernet interface May a...

Page 204: ...Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0008 User Response Information only no action is required 40000009 00000000 IP address of network interface modified from arg1 to arg2 by user arg3 This message is for the use case where user modifies the IP address of a Management Controller May also be shown a...

Page 205: ...00000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0010 User Response Information only no action is required 4000000b 00000000 IP address of default gateway modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the default gateway IP address of a Management Controller May also be...

Page 206: ...le No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0012 User Response Information only no action is required 4000000d 00000000 DHCP arg1 failure no IP address assigned This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity War...

Page 207: ...ay also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0014 User Response Information only no action is required 4000000f 00000000 Attempting to arg1 server arg2 by user arg3 This message is for the use case where a user is using the Management Controlle...

Page 208: ... Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0016 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 40000011 00000000 Security Login ID arg1 had arg2 login failures from CLI at arg3 This message is for the use cas...

Page 209: ...h a remote control session from a Web browser session May also be shown as 4000001200000000 or 0x4000001200000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0018 User Response Make sure that the correct login ID and password are being used 40000013 00000000 Remote access attempt failed Invalid userid...

Page 210: ...leared by a user May also be shown as 4000001400000000 or 0x4000001400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0020 User Response Information only no action is required 40000015 00000000 Management Controller arg1 reset was initiated by user arg2 This message is for the use case where a Management Controller ...

Page 211: ...lso be shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0022 User Response Information only no action is required 40000017 00000000 ENET arg1 IP Cfg HstName arg2 IP arg3 NetMsk arg4 GW arg5 This message is for the use case where a Management Controller IP address and configura...

Page 212: ...also be shown as 4000001800000000 or 0x4000001800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0024 User Response Information only no action is required 40000019 00000000 LAN Ethernet arg1 interface is now active This message is for the use case where a Management Controller ethernet interface is now active May al...

Page 213: ...0000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0026 User Response Information only no action is required 4000001b 00000000 Management Controller arg1 Configuration restored from a file by user arg2 This message is for the use case where a user restores a Management Controller configuration from a file May also be sho...

Page 214: ...0028 User Response If there was no operating system error complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog If there was an operating system error check the integrity of the install...

Page 215: ...rify that the latest level of code is supported for the cluster solution before you update the code 4000001e 00000000 Running the backup Management Controller arg1 main application This message is for the use case where a Management Controller has resorted to running the backup main application May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable No Automaticall...

Page 216: ...erver supports Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 40000020 00000000 Management Controller arg1 Reset was caused by restoring default values This message is for the use case where a Management Control...

Page 217: ...ormation only no action is required 40000022 00000000 SSL data in the Management Controller arg1 configuruation data is invalid Clearing configuration data region and disabling SSL This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL May also be shown as 40000022000...

Page 218: ...ssor from the interface and IP address d May also be shown as 4000002300000000 or 0x4000002300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0035 User Response Information only no action is required 40000024 00000000 Flash of arg1 from arg2 failed for user arg3 This message is for the use case where a user has not ...

Page 219: ...egory System Event Log 75 full SNMP Trap ID 35 CIM Information Prefix IMM ID 0037 User Response Information only no action is required 40000026 00000000 The arg1 on system arg2 is 100 full This message is for the use case where a Management Controller Event Log on a system is 100 full May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info Serviceable No Automatically notify supp...

Page 220: ...mplete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 40000028 00000000 Management Controller Test Alert Generated by arg1 This mes...

Page 221: ...mote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0041 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 4000002a 00000000 arg1 firmware mismatch internal to system arg2 Please attempt to flash the arg3 firmware This message is for the use cas...

Page 222: ...ty Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0043 User Response Information only no action is required 4000002c 00000000 Domain Source changed to arg1 by user arg2 Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable No Automatically notify support No Alert Catego...

Page 223: ...o Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0045 User Response Information only no action is required 4000002e 00000000 DDNS registration successful The domain name is arg1 DDNS registration and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP...

Page 224: ...tify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0047 User Response Information only no action is required 40000030 00000000 IPv6 disabled by user arg1 IPv6 protocol is disabled by user May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID ...

Page 225: ... none SNMP Trap ID CIM Information Prefix IMM ID 0049 User Response Information only no action is required 40000032 00000000 IPv6 DHCP enabled by user arg1 IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0050 User Res...

Page 226: ...Response Information only no action is required 40000034 00000000 IPv6 static IP configuration disabled by user arg1 IPv6 static assignment method is disabled by user May also be shown as 4000003400000000 or 0x4000003400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0052 User Response Information only no action is ...

Page 227: ...d by user arg1 IPv6 statless auto assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0054 User Response Information only no action is required 40000037 00000000 ENET arg1 IPv6 LinkLocal HstName arg2 IP arg3 Pref arg4 IPv6 Link Lo...

Page 228: ... active May also be shown as 4000003800000000 or 0x4000003800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0056 User Response Information only no action is required 40000039 00000000 ENET arg1 DHCPv6 HSTN arg2 DN arg3 IP arg4 Pref arg5 IPv6 DHCP assigned address is active May also be shown as 4000003900000000 or 0...

Page 229: ...ement Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0058 User Response Information only no action is required 4000003b 00000000 DHCPv6 failure no IP address assigned S DHCP6 server fails to assign an IP address to a Management Controller May also be s...

Page 230: ... Timer Expired May also be shown as 4000003c00000000 or 0x4000003c00000000 Severity Error Serviceable No Automatically notify support No Alert Category System Loader timeout SNMP Trap ID 26 CIM Information Prefix IMM ID 0060 User Response 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driv...

Page 231: ...by user arg3 A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0062 User Response Information only no action is required 4000003f 00000000 Web HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the Web...

Page 232: ...r May also be shown as 4000004000000000 or 0x4000004000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0064 User Response Information only no action is required 40000041 00000000 CIM XML HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the CIM HTTP port number May also be shown as 40000041...

Page 233: ...e shown as 4000004200000000 or 0x4000004200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0066 User Response Information only no action is required 40000043 00000000 SNMP Agent port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or ...

Page 234: ...00 or 0x4000004400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0068 User Response Information only no action is required 40000045 00000000 Syslog port number changed from arg1 to arg2 by user arg3 A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Sever...

Page 235: ...0x4000004600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0070 User Response Information only no action is required 40000047 00000000 LED arg1 state changed to arg2 by arg3 A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable No Automatically...

Page 236: ...000 or 0x4000004800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0072 User Response Information only no action is required 40000049 00000000 SNMP arg1 enabled by user arg2 A user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable No Automatically...

Page 237: ...lly notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0074 User Response Information only no action is required 4000004b 00000000 SNMPv1 arg1 set by user arg2 Name arg3 AccessType arg4 Address arg5 A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 238: ...tify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0076 User Response Information only no action is required 4000004d 00000000 LDAP set by user arg1 RootDN arg2 UIDSearchAttribute arg3 BindingMethod arg4 EnhancedRBS arg5 TargetName arg6 GroupFilter arg7 GroupAttribute arg8 LoginAttribute arg9 A user configured an LDAP Miscellaneous setting May also be shown as 4000004d0...

Page 239: ...e No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0078 User Response Information only no action is required 4000004f 00000000 Date and Time set by user arg1 Date arg2 Time arg3 DST Auto adjust arg4 Timezone arg5 A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info Serviceable No Auto...

Page 240: ...iceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0080 User Response Information only no action is required 40000051 00000000 Server Power Off Delay set to arg1 by user arg2 A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity Info Serviceable No Automatically notify support No Aler...

Page 241: ...ap ID CIM Information Prefix IMM ID 0082 User Response Information only no action is required 40000053 00000000 Server arg1 scheduled for every arg2 at arg3 by user arg4 A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM...

Page 242: ...0000000 Synchronize time setting by user arg1 Mode arg2 NTPServerHost1 arg3 arg4 NTPServerHost2 arg5 arg6 NTPServerHost3 arg7 arg8 NTPServerHost4 arg9 arg10 NTPUpdateFrequency arg11 A user configured the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Inf...

Page 243: ...1 by user arg2 A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0087 User Response Information only no action is required 40000058 00000000 DNS servers set by user arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4S...

Page 244: ...er USB arg1 by user arg2 A user configured USB LAN May also be shown as 4000005900000000 or 0x4000005900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0089 User Response Information only no action is required 4000005a 00000000 LAN over USB Port Forwarding set by user arg1 ExternalPort arg2 USB LAN port arg3 A user ...

Page 245: ...bles or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0091 User Response Information only no action is required 4000005c 00000000 Secure CIM XML HTTPS arg1 by user arg2 A user enables or disables Secure CIM XML services May also be s...

Page 246: ...services May also be shown as 4000005d00000000 or 0x4000005d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0093 User Response Information only no action is required 4000005e 00000000 SSH arg1 by user arg2 A user enables or disables SSH services May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity ...

Page 247: ...r configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0095 User Response Information only no action is required 40000060 00000000 License key for arg1 added by user arg2 A user installs License Key May also be shown as 4000006000000000 or 0x...

Page 248: ...ble No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0097 User Response Information only no action is required 40000062 00000000 Global Login General Settings set by user arg1 AuthenticationMethod arg2 LockoutPeriod arg3 SessionTimeout arg4 A user changes the Global Login General Settings May also be shown as 4000006200000000 or 0x4000006200000000 S...

Page 249: ...Characters arg9 DefaultIDExpired arg10 ChangePasswordFirstAccess arg11 A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0099 User Response Information only no action is required 40000064 00000000 U...

Page 250: ...x4000006500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0101 User Response Information only no action is required 40000066 00000000 User arg1 password modified A user account was changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable No Automatically notify support No 236 HX...

Page 251: ...o Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0103 User Response Information only no action is required 40000068 00000000 User arg1 custom privileges set arg2 User account privileges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable No Automatically notify support No Alert Category none A...

Page 252: ...000006900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0105 User Response Information only no action is required 4000006a 00000000 SSH Client key added for user arg1 User locally defined an SSH Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable No Automatically notify ...

Page 253: ...ly notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0107 User Response Information only no action is required 4000006c 00000000 SSH Client key removed from user arg1 User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information P...

Page 254: ...n Prefix IMM ID 0109 User Response Information only no action is required 4000006e 00000000 Alert Configuration Global Event Notification set by user arg1 RetryLimit arg2 RetryInterval arg3 EntryInterval arg4 A user changes the Global Event Notification settings May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable No Automatically notify support No Alert Category n...

Page 255: ...ne SNMP Trap ID CIM Information Prefix IMM ID 0111 User Response Information only no action is required 40000070 00000000 SNMP Traps enabled by user arg1 EnabledAlerts arg2 AllowedFilters arg3 A user enabled the SNMP Traps configuration May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Infor...

Page 256: ... is required 40000072 00000000 The minimum power cap value changed from arg1 watts to arg2 watts Minimum Power Cap value changed May also be shown as 4000007200000000 or 0x4000007200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0114 User Response Information only no action is required 40000073 00000000 The maximum...

Page 257: ...ts to arg2 watts Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0116 User Response Information only no action is required 40000075 00000000 The measured power value exceeded the power cap value Power exceeded cap May also be s...

Page 258: ...ds Power Cap May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0118 User Response Information only no action is required 40000077 00000000 Power capping was activated by user arg1 Power capping activated by user May also be shown as 4000007700000000 ...

Page 259: ...800000000 or 0x4000007800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0120 User Response Information only no action is required 40000079 00000000 Static Power Savings mode has been turned on by user arg1 Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severi...

Page 260: ... or 0x4000007a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0122 User Response Information only no action is required 4000007b 00000000 Dynamic Power Savings mode has been turned on by user arg1 Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info...

Page 261: ...0000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0124 User Response Information only no action is required 4000007d 00000000 Power cap and external throttling occurred Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable No Automatically notify...

Page 262: ...able No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0126 User Response Information only no action is required 4000007f 00000000 Power cap throttling occurred Power cap throttling occurred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID 248 HX1...

Page 263: ...o Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0128 User Response Information only no action is required 40000081 00000000 PXE boot requested by user arg1 PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix...

Page 264: ...formation Prefix IMM ID 0130 User Response Information only no action is required 40000083 00000000 The new minimum power cap value has returned below the power cap value Minimum Power Cap exceeds Power Cap recovered May also be shown as 4000008300000000 or 0x4000008300000000 Severity Info Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information ...

Page 265: ...Attempt to flash the IMM firmware to the same level on all nodes 40000085 00000000 FPGA firmware mismatch between nodes arg1 and arg2 Please attempt to flash the FPGA firmware to the same level on all nodes A mismatch of FPGA firmware has been detected between nodes May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable No Automatically notify support No Alert Categ...

Page 266: ... action is required 40000087 00000000 Manual Call Home by user arg1 arg2 Manual Call Home by user May also be shown as 4000008700000000 or 0x4000008700000000 Severity Info Serviceable No Automatically notify support Yes Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0135 User Response Lenovo Support will address the problem 40000088 00000000 Management Controller arg1 Configuration...

Page 267: ...rg2 failed to complete This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete May also be shown as 4000008900000000 or 0x4000008900000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0137 User Response 1 Turn off the serv...

Page 268: ...formation Prefix IMM ID 0138 User Response 1 Turn off the server and disconnect it from the power source You must disconnect the server from ac power to reset the IMM 2 After 45 seconds reconnect the server to the power source and turn on the server 3 Retry the operation 4000008b 00000000 Storage arg1 has changed This message is for the use case where an IP address for the Storage Management has c...

Page 269: ...rt Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0140 User Response Information only no action is required 4000008d 00000000 Remote access attempt failed Invalid userid or password received Userid is arg1 from a CIM client at IP address arg2 This message is for the use case where a remote user has failed to establish a remote control session from CIM May also be shown ...

Page 270: ...Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0142 User Response Lenovo Support will address the problem 4000008f 00000000 The bare metal connection process has been started Bare Metal Connection process has been started May also be shown as 4000008f00000000 or 0x4000008f00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SN...

Page 271: ...Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0144 User Response Information only no action is required 40000091 00000000 User arg1 has terminated an active console session A user has terminated an active console session May also be shown as 4000009100000000 or 0x4000009100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM...

Page 272: ...otify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0146 User Response Information only no action is required 40000093 00000000 TKLM servers device group set by user arg1 TKLMServerDeviceGroup arg2 A user configured the TKLM device group May also be shown as 4000009300000000 or 0x4000009300000000 Severity Info Serviceable No Automatically notify support No Alert Categor...

Page 273: ...MP Trap ID CIM Information Prefix IMM ID 0148 User Response Information only no action is required 40000095 00000000 User arg1 has generated a new encryption key and certificate signing request for the TKLM client User generated a new encryption key and certificate signing request for the TKLM client May also be shown as 4000009500000000 or 0x4000009500000000 Severity Info Serviceable No Automatic...

Page 274: ...ponse Information only no action is required 40000097 00000000 User arg1 has imported a server certificate for the TKLM server User imported a server certificate for the TKLM Server May also be shown as 4000009700000000 or 0x4000009700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0151 User Response Information onl...

Page 275: ...use case where a user has failed to log in to a Management Controller from IPMI May also be shown as 4000009900000000 or 0x4000009900000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0153 User Response Information only no action is required 4000009a 00000000 Security Userid arg1 had arg2 login failur...

Page 276: ... to a Management Controller from IPMI serial client May also be shown as 4000009b00000000 or 0x4000009b00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0155 User Response Information only no action is required 4000009c 00000000 Remote Login Successful Login ID arg1 from arg2 serial interface This ...

Page 277: ... also be shown as 4000009d00000000 or 0x4000009d00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0157 User Response Information only no action is required 4000009e 00000000 Login ID arg1 from arg2 at IP address arg3 has been logged off This message is for the use case where a user has been logged ...

Page 278: ...Server Connection test May also be shown as 4000009f00000000 or 0x4000009f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0159 User Response Information only no action is required 400000a0 00000000 User arg1 has initiated an SMTP Server Connection Test User initiated an SMTP Server Connection test May also be show...

Page 279: ...r 0x400000a100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0161 User Response Information only no action is required 400000a2 00000000 User arg1 has arg2 file arg3 from arg4 User has mounted unmounted file from URL or server May also be shown as 400000a200000000 or 0x400000a200000000 Severity Info Serviceable No ...

Page 280: ...s 400000a300000000 or 0x400000a300000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0163 User Response Information only no action is required 400000a4 00000000 User arg1 has removed a certificate User removed certificate May also be shown as 400000a400000000 or 0x400000a400000000 Severity Info Serviceable N...

Page 281: ... No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0165 User Response Information only no action is required 400000a6 00000000 The server was restarted for an unknown reason The server was restarted for an unknown reason May also be shown as 400000a600000000 or 0x400000a600000000 Severity Info Serviceable No Automatically notify support No...

Page 282: ...Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0167 User Response Information only no action is required 400000a8 00000000 The server was reset via pushbutton Server was reset via pushbutton May also be shown as 400000a800000000 or 0x400000a800000000 Severity Info Serviceable No Automatically notify support No Alert Category...

Page 283: ...Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0169 User Response Information only no action is required 400000aa 00000000 The server was restarted when the watchdog expired Server was restarted when the watchdog expired May also be shown as 400000aa00000000 or 0x400000aa00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNM...

Page 284: ...ormation only no action is required 400000ac 00000000 The server was automatically powered on because the power restore policy is set to always restore Server was automatically powered on because the power restore policy is set to always restore May also be shown as 400000ac00000000 or 0x400000ac00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP ...

Page 285: ...Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0173 User Response Information only no action is required 400000ae 00000000 The server was reset via Platform Event Filter Server was reset via Platform Event Filter May also be shown as 400000ae00000000 or 0x400000ae00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap I...

Page 286: ...y no action is required 400000b0 00000000 The server was soft reset Server was soft reset May also be shown as 400000b000000000 or 0x400000b000000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0176 User Response Information only no action is required 400000b1 00000000 The server was powered up via Real Time...

Page 287: ...ered off for an unknown reason May also be shown as 400000b200000000 or 0x400000b200000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0178 User Response Information only no action is required 400000b3 00000000 The server was powered off by chassis control command Server was powered off by chassis control co...

Page 288: ...e shown as 400000b400000000 or 0x400000b400000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0180 User Response Information only no action is required 400000b5 00000000 The server was powered off when the watchdog expired Server was powered off when the watchdog expired May also be shown as 400000b500000000...

Page 289: ...600000000 or 0x400000b600000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0182 User Response Information only no action is required 400000b7 00000000 The server stayed powered off because the power restore policy is set to restore previous power state Server stayed powered off because the power restore pol...

Page 290: ...b800000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0184 User Response Information only no action is required 400000b9 00000000 The server was powered off via Real Time Clock scheduled power off Server was powered up via Real Time Clock scheduled power off May also be shown as 400000b900000000 or 0x400000...

Page 291: ...ba00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0186 User Response Information only no action is required 400000bb 00000000 Management Controller arg1 reset was initiated by PRESET Management Controller reset was initiated by PRESET May also be shown as 400000bb00000000 or 0x400000bb00000000 Severity ...

Page 292: ...utomatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0188 User Response Information only no action is required 400000bd 00000000 Management Controller arg1 reset was initiated by IMM firmware Management Controller reset was initiated by IMM firmware May also be shown as 400000bd00000000 or 0x400000bd00000000 Severity Info Serviceable No Automatic...

Page 293: ...ally notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0190 User Response Information only no action is required 400000bf 00000000 Operating System status has changed to arg1 Operating System status change May also be shown as 400000bf00000000 or 0x400000bf00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNM...

Page 294: ...NMP Trap ID 22 CIM Information Prefix IMM ID 0193 User Response Information only no action is required 400000c2 00000000 Remote Control session started by user arg1 in arg2 mode has been closed Remote Control session closed May also be shown as 400000c200000000 or 0x400000c200000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Informa...

Page 295: ... 22 CIM Information Prefix IMM ID 0195 User Response Information only no action is required 400000c4 00000000 IMM failed to log previous event arg1 IMM failed to log a previous event May also be shown as 400000c400000000 or 0x400000c400000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0196 User Response Inf...

Page 296: ...Information only no action is required 400000c6 00000000 UEFI deployment boot mode is enabled for NextAc UEFI deployment boot mode is enabled for NextAC May also be shown as 400000c600000000 or 0x400000c600000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0198 User Response Information only no action is req...

Page 297: ...sulation lite Mode Encapsulation lite mode status change May also be shown as 400000c900000000 or 0x400000c900000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0201 User Response Information only no action is required 400000ca 00000000 Battery error was detected by RAID controller The battery unit needs rep...

Page 298: ...he RAID controller has problem with the battery May also be shown as 400000cb00000000 or 0x400000cb00000000 Severity Info Serviceable No Automatically notify support Yes Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0203 User Response Check storage documentation by LSI Event ID 400000cc 00000000 The RAID controller detected unrecoverable error The controller needs repla...

Page 299: ...000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0205 User Response Check storage documentation by LSI Event ID 400000ce 00000000 The RAID controller detected one or more possible configuration changes within the subsystem Please check the drive LED status If necessary contact technical support for additional...

Page 300: ...e units May also be shown as 400000cf00000000 or 0x400000cf00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0207 User Response Lenovo Support will address the problem 400000d0 00000000 Connectivity issue detected with the enclosure Please check your cable configurations to repair the problem arg1 arg2 ar...

Page 301: ...e May also be shown as 400000d100000000 or 0x400000d100000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0209 User Response Lenovo Support will address the problem 400000d2 00000000 Enclosure power supply has problem Please check the enclosure unit power supply for correct operation arg1 arg2 arg3 arg4 arg5...

Page 302: ...y also be shown as 400000d300000000 or 0x400000d300000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0211 User Response Check storage documentation by LSI Event ID 400000d4 00000000 The RAID controller detected one or more possible configuration problems within the subsystem Please check the event logs and ...

Page 303: ...m May also be shown as 400000d500000000 or 0x400000d500000000 Severity Info Serviceable No Automatically notify support Yes Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0213 User Response Check storage documentation by LSI Event ID 400000d6 00000000 Drive error was detected by RAID controller Please contact technical support to resolve this issue arg1 arg2 arg3 arg4 ar...

Page 304: ...rror was detected by RAID controller May also be shown as 400000d700000000 or 0x400000d700000000 Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0215 User Response Check storage documentation by LSI Event ID 80010002 0701ffff Numeric sensor NumericSensorElementName going low lower non critical has asserted CMOS ...

Page 305: ...ble Yes Automatically notify support Yes Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0480 User Response If the specified sensor is CMOS battery replace the system battery If the specified sensor is Planar 3 3V or Planar 5V trained technician only replace the system board If the specified sensor is Planar 12V complete the following steps until the problem is solved...

Page 306: ...80 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number Fan 1B Tach 80010204 1d02ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 2A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May al...

Page 307: ...fff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number Fan 3B Tach 80010204 1d04ffff Numeric sensor NumericSensorElementName going low lower crit...

Page 308: ...cal has asserted Fan 5A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be shown as 800102041d05ffff or 0x800102041d05ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n whi...

Page 309: ... User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number Fan 6B Tach 80010204 1d07ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 7A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also...

Page 310: ...everity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number Fan 8B Tach 80010701 0f01ffff Numeric sensor NumericSensorElementName going high upper non crit...

Page 311: ... has asserted REAR BP Temp B This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107010f02ffff or 0x800107010f02ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the ambient te...

Page 312: ...le is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board RAID Amb Temp RR PCI1 Amb Temp 80010701 1002ffff Numeric sens...

Page 313: ...ical has asserted PCI 3 Amb Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011003ffff or 0x800107011003ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Make sure that th...

Page 314: ...formation Prefix PLAT ID 0490 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 1302ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted PSU 2 Amb Temp This message is for the use...

Page 315: ...ted May also be shown as 800107011401ffff or 0x800107011401ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or ...

Page 316: ...ing into or preventing the air from exiting the server 80010701 1403ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted DIMM AB VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011403ffff or 0x800107011403ffff Severity Warning Serviceable Yes Automatically...

Page 317: ...Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 1405ffff Numeric sensor NumericSensorElementN...

Page 318: ...n an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011406ffff or 0x800107011406ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check ...

Page 319: ...e server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 3701ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted Ambient Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107013701ffff or ...

Page 320: ...Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 0f02ffff Numeric sensor Numer...

Page 321: ... Amb Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011001ffff or 0x800109011001ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the ai...

Page 322: ...temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server RR PCI2 Amb Temp 80010901 1003ffff Numeric sensor NumericSensorElementName going high upper critical has asserted PCI 3 Amb Temp This message is for the use case when an implementation has detected an Upper C...

Page 323: ...0x800109011301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 8001...

Page 324: ...401ffff Numeric sensor NumericSensorElementName going high upper critical has asserted CPU1 VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011401ffff or 0x800109011401ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Info...

Page 325: ...mperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 1403ffff Numeric sensor NumericSensorElementName going high upper critical has asserted DIMM AB VR Temp...

Page 326: ...erted May also be shown as 800109011404ffff or 0x800109011404ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or ...

Page 327: ...oming into or preventing the air from exiting the server 80010901 1406ffff Numeric sensor NumericSensorElementName going high upper critical has asserted DIMM GH VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011406ffff or 0x800109011406ffff Severity Error Serviceable Yes Automatically notify ...

Page 328: ...utomatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 3701ffff Numeric sensor NumericSensorElementNa...

Page 329: ...ion has detected an Upper Critical sensor going high has asserted May also be shown as 800109020701ffff or 0x800109020701ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0494 User Response If the specified sensor is Planar 3 3V or Planar 5V Trained technician only replace the system board If the speci...

Page 330: ...is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 0f02ffff Numeric sensor NumericSensorElementName going ...

Page 331: ... when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011001ffff or 0x80010b011001ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans are operating that there are no obstructions to the airfl...

Page 332: ...ir baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board RR PCI2 Amb Temp 80010b01 1003ffff Numeric sensor Nume...

Page 333: ...rable has asserted PSU 1 Amb Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011301ffff or 0x80010b011301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that ...

Page 334: ... and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 1401ffff Nu...

Page 335: ...has asserted CPU2 VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011402ffff or 0x80010b011402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans...

Page 336: ...and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 1404ffff Num...

Page 337: ...s asserted DIMM EF VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011405ffff or 0x80010b011405ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fan...

Page 338: ...nt and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 2d01ffff ...

Page 339: ...has asserted Ambient Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b013701ffff or 0x80010b013701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans...

Page 340: ... SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 80030012 2301ffff Sensor SensorElementName has deasserted OS RealTime Mod This message is for the use case when an implementation has detected a Sensor has deasserted May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Serviceable No Automatically notify support No Alert Category System...

Page 341: ...n only 80030108 1301ffff Sensor SensorElementName has asserted PS Heavy Load This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 800301081301ffff or 0x800301081301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Replace the power ...

Page 342: ... the power supply with higher rated power 2 Reduce the total power consumption by removing newly added or unused option like drives or adapters 8003010f 2101ffff Sensor SensorElementName has asserted IMM FW Corrupted This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 8003010f2101ffff or 0x8003010f2101ffff Severity Info Serviceable No Aut...

Page 343: ...gory System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Replace the power supply with higher rated power 2 Reduce the total power consumption by removing newly added or unused option like drives or adapters SMM Monitor 80030121 0782ffff Sensor SensorElementName has asserted PCIe Dev LK Down This message is for the use case when an implementation has detected a Sensor has...

Page 344: ...s 800501120d01ffff or 0x800501120d01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0512 User Response No action information only 8007000d 2582ffff Sensor SensorElementName has transitioned to normal state RAID Vol State This message is for the use case when an implementation has detected a Sensor transition ...

Page 345: ...12c01ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0520 User Response None 8007010d 2582ffff Sensor SensorElementName has transitioned from normal to non critical state RAID Vol State This message is for the use case when an implementation has detected a Sensor transitioned to non critical fro...

Page 346: ...ng Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response Complete the following step to solve PCI I O resource errors 1 Check the Lenovo support site for service bulletins or firmware updates that apply to this GPT error 2 Set the UEFI setting DISK GPT Recovery to Automatic 3 Replace the corrupt disk 8007010f 2582ffff Sensor SensorElementName has transitioned from normal to non c...

Page 347: ...ge is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 800701120101ffff or 0x800701120101ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response None 80070114 2201ffff Sensor SensorElementName has transitioned from n...

Page 348: ... the system 4 Trained technician only If the error continues replace the planar 80070121 0782ffff Sensor SensorElementName has transitioned from normal to non critical state PCIe Dev Status This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 800701210782ffff or 0x800701210782ffff Severity Warning Serviceable Ye...

Page 349: ...er SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response None X8 PCI 3 Config 80070128 2e01ffff Sensor SensorElementName has transitioned from normal to non critical state ME Recovery This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 800701282e01ffff or 0x800701282e01ffff Severity Warning Servicea...

Page 350: ...perating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Features and specifications for more information 3 Make sure that the heat sink for microprocessor n is installed...

Page 351: ...ions for more information 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 80070201 1101ffff Sensor SensorElementName has transitioned to critical from a less severe state PCI 1 Temp This message is for the use case when an implementation has detected a Sensor transitioned to critical from less sev...

Page 352: ... Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambi...

Page 353: ...re information 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 80070202 0701ffff Sensor SensorElementName has transitioned to critical from a less severe state SysBrd Vol Fault This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe M...

Page 354: ...ed to critical from less severe May also be shown as 800702040a01ffff or 0x800702040a01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that there are no obstructions such as bundled cables to the airflow from the power supply fan 2 Replace power supply n n power sup...

Page 355: ...itical from less severe May also be shown as 800702080a01ffff or 0x800702080a01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that there are no obstructions such as bundled cables to the airflow from the power supply fan 2 Use the Lenovo Power Configurator utility to ensu...

Page 356: ...ply fan 2 Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation For more information and to download the utility go to https www ibm com support entry myportal docdisplay lndocid LNVO PWRCONF 3 Replace power supply n n power supply number 8007020d 2582ffff Sensor SensorElementName has transitioned to critical from a less severe state RAID Vol Stat...

Page 357: ...Information Prefix PLAT ID 0522 User Response 1 If enabling TXT is not required disable TXT from the Setup Utility 2 If enabling TXT is required verify that the TPM is enabled and activated from the Setup Utility 3 If the problem remains contact your service representative 8007020f 2582ffff Sensor SensorElementName has transitioned to critical from a less severe state I O Resources This message is...

Page 358: ...ffff or 0x800702142201ffff Severity Error Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 Update the server firmware see Recovering the server firmware 2 If the problem persists trained technician only replace the system board see Removing the system board and Installing the system board 80070219 0701f...

Page 359: ... cluster solution before you update the code 4 Unplug and restore AC power cord then perform step 1 and 2 again 5 If problems still occurred trained technician only replace the system board 8007021b 0301ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 1 QPILinkErr This message is for the use case when an implementation has detected a Sensor transitioned to cr...

Page 360: ...rity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 Check for a server firmware update 2 Make sure that the installed microprocessors are compatible 3 Make sure the microprocessor 2 expansion board is installed correctly see Installing the microprocessor 2 expansion board 4 Trained technician o...

Page 361: ...so be shown as 800702282e01ffff or 0x800702282e01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response If the specified sensor is IPMB IO Error Me Error or ME Flash Error complete the following steps until the problem is solved 1 Restart IMM If the error still appears proceed step 2 2 Upda...

Page 362: ...in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070301 0302ffff Sensor SensorElementN...

Page 363: ...age is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 800703011101ffff or 0x800703011101ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no ...

Page 364: ...in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070301 1103ffff Sensor SensorElementN...

Page 365: ...sage is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 800703012c01ffff or 0x800703012c01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no...

Page 366: ... Prefix PLAT ID 0524 User Response None 80070608 0a01ffff Sensor SensorElementName has transitioned to non recoverable PS1 12V OC Fault This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706080a01ffff or 0x800706080a01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Power S...

Page 367: ...t complete the following steps until the problem is solved 1 Check power supply n LED 2 Replace power supply n n power supply number PS1 12V OV Fault PS1 12V UV Fault PS1 12Vaux Fault 80070608 0a02ffff Sensor SensorElementName has transitioned to non recoverable PS2 12V OC Fault This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also b...

Page 368: ...power supply n n power supply number PS2 12V OV Fault PS2 12V UV Fault PS2 12Vaux Fault 80070614 2201ffff Sensor SensorElementName has transitioned to non recoverable TPM Phy Pres Set This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Serviceable Yes Automatically n...

Page 369: ...as been added Phy Presence Jmp This message is for the use case when an implementation has detected a Device was inserted May also be shown as 8008010f2101ffff or 0x8008010f2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0536 User Response No action information only 80080128 2101ffff Device LogicalDeviceE...

Page 370: ... has detected Redundancy was Restored May also be shown as 800b00081301ffff or 0x800b00081301ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Information Prefix PLAT ID 0561 User Response No action information only 800b0108 1301ffff Redundancy Lost for RedundancySetElementName has asserted Power Unit This message is...

Page 371: ...ssage is for the use case when Redundancy Lost has asserted May also be shown as 800b010a1e81ffff or 0x800b010a1e81ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0802 User Response 1 Make sure that the connectors on fan n are not damaged 2 Make sure that the fan n connectors on the system board ...

Page 372: ...e 1 Make sure that the connectors on fan n are not damaged 2 Make sure that the fan n connectors on the system board are not damaged 3 Make sure that the fans are correctly installed 4 Reseat the fans 5 Replace the fans n fan number 800b010c 2581ffff Redundancy Lost for RedundancySetElementName has asserted Backup Memory This message is for the use case when Redundancy Lost has asserted May also b...

Page 373: ...e Yes Automatically notify support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Information Prefix PLAT ID 0806 User Response 1 Non redundant sufficient Power load will be handled by remaining power supply though the system may throttle to avoid a power supply over current condition 2 Replace the power supply with higher rated power 800b030c 2581ffff Non redundant Sufficien...

Page 374: ... transitioned to Non redundant Insufficient Resources May also be shown as 800b05091301ffff or 0x800b05091301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Redundant Power Supply SNMP Trap ID 9 CIM Information Prefix PLAT ID 0810 User Response 1 Power load may be handled by remaining power supply The system will attempt to throttle to avoid a power supp...

Page 375: ...ror Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0810 User Response 1 Make sure that the connectors on fan n are not damaged 2 Make sure that the fan n connectors on the system board are not damaged 3 Make sure that the fans are correctly installed 4 Reseat the fans 5 Replace the fans n fan number 800b050a 1e82ff...

Page 376: ...ient Resources for RedundancySetElementName has asserted Backup Memory This message is for the use case when a Redundancy Set has transitioned to Non redundant Insufficient Resources May also be shown as 800b050c2581ffff or 0x800b050c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0810 User Respon...

Page 377: ...coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Update the firmware UEFI and IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6 Trained technician only Replace microprocessor n 7 Trained technician only Replace th...

Page 378: ...ician only Replace microprocessor n 7 Trained technician only Replace the system board n microprocessor number 806f0008 0a01ffff PowerSupplyElementName has been added to container PhysicalPackageElementName Power Supply 1 This message is for the use case when an implementation has detected a Power Supply has been added May also be shown as 806f00080a01ffff or 0x806f00080a01ffff Severity Info Servi...

Page 379: ... a Power Unit that has been Disabled May also be shown as 806f00091301ffff or 0x806f00091301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Power Off SNMP Trap ID 23 CIM Information Prefix PLAT ID 0106 User Response No action information only 806f000d 0400ffff The Drive StorageVolumeElementName has been added Drive 0 This message is for the use case when an ...

Page 380: ...ed May also be shown as 806f000d0401ffff or 0x806f000d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0402ffff The Drive StorageVolumeElementName has been added Drive 2 This message is for the use case when an implementation has detected a Drive ha...

Page 381: ... shown as 806f000d0403ffff or 0x806f000d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0404ffff The Drive StorageVolumeElementName has been added Drive 4 This message is for the use case when an implementation has detected a Drive has been Added M...

Page 382: ...fff or 0x806f000d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0406ffff The Drive StorageVolumeElementName has been added Drive 6 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806...

Page 383: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0408ffff The Drive StorageVolumeElementName has been added Drive 8 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0408ffff or 0x806f000d...

Page 384: ...ble No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040affff The Drive StorageVolumeElementName has been added Drive 10 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040affff or 0x806f000d040affff Severity In...

Page 385: ...tify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040cffff The Drive StorageVolumeElementName has been added Drive 12 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040cffff or 0x806f000d040cffff Severity Info Serviceable No Autom...

Page 386: ...gory System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0410ffff The Drive StorageVolumeElementName has been added Ext Drive This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0410ffff or 0x806f000d0410ffff Severity Info Serviceable No Automatically notify support N...

Page 387: ...ate the server firmware on the primary page Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove components one at a time restarting the server each time to see if the problem goes away 5 If the problem remai...

Page 388: ...ystem ComputerSystemElementName encountered firmware error unrecoverable boot device failure ABR Status This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable boot device failure has occurred May also be shown as 806f000f220103ff or 0x806f000f220103ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard D...

Page 389: ...ssage text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot Status X8 PCI 2 Firm X8 PCI 3 Firm 806f000f 220107ff The System ComputerSystemElementName encountered firmware error unrecoverable keyboard failure ABR Status This message is for the use case when an implementation has detected ...

Page 390: ...ror Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0766 User Response This is a UEFI detected event The UEFI POST error code for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response F...

Page 391: ...lem remains trained service technician replace the system board Firmware Error Sys Boot Status X8 PCI 2 Firm X8 PCI 3 Firm 806f000f 22010cff CPU voltage mismatch detected on ProcessorElementName ABR Status This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage May also be shown as 806f000f22010cff or 0x806f000f22010cff Severity Error Ser...

Page 392: ...sage text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot Status X8 PCI 2 Firm X8 PCI 3 Firm 806f0013 1701ffff A diagnostic interrupt has occurred on system ComputerSystemElementName NMI State This message is for the use case when an implementation has detected a Front Panel NMI Diagnos...

Page 393: ... 0x806f001e2201ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0286 User Response No action information only 806f0021 2201ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName No Op ROM Space This message is for the use case when an implementation has detected a Fault in a ...

Page 394: ...is message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00212582ffff or 0x806f00212582ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware ...

Page 395: ...nd IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 3001ffff F...

Page 396: ...te the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board PCI 1 806f0021 3002ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 2 This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213002ffff or 0x806f00213002ffff Severity ...

Page 397: ...matically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that ...

Page 398: ...sor is Unavailable or degraded May also be shown as 806f00282101ffff or 0x806f00282101ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0398 User Response 1 Turn off the server and disconnect the power cords Reconnect the power cords and restart the server 2 If the problem remains trained technician onl...

Page 399: ...led and the server cover is installed and completely closed 2 Make sure that the heat sink for microprocessor n is installed correctly 3 Trained technician only Replace microprocessor n n microprocessor number 806f0107 0302ffff An Over Temperature Condition has been detected on ProcessorElementName CPU 2 This message is for the use case when an implementation has detected an Over Temperature Condi...

Page 400: ...ff or 0x806f01080a01ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0086 User Response 1 Reseat power supply n 2 If the power on LED is not lit and the power supply error LED is lit replace power supply n 3 If both the power on LED and the power supply error LED are not lit see Power problems for more ...

Page 401: ... an implementation has detected a Power Unit that has been power cycled May also be shown as 806f01091301ffff or 0x806f01091301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0108 User Response No action information only 806f010c 2001ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem...

Page 402: ...eign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware...

Page 403: ... Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the pow...

Page 404: ...processor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 2004ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem M...

Page 405: ...cted for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2005ffff or 0x806f010c2005ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response Note Eac...

Page 406: ... remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ch...

Page 407: ...ogs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins f...

Page 408: ...r check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firm...

Page 409: ...d replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or ...

Page 410: ...maged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected...

Page 411: ...connect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 200cffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c200cffff or 0x806f010c200...

Page 412: ...x806f010c200dffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support w...

Page 413: ...m code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM con...

Page 414: ...oblem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board...

Page 415: ...ns any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the serve...

Page 416: ... technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the s...

Page 417: ...microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 2013ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsys...

Page 418: ...ected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2014ffff or 0x806f010c2014ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response Note E...

Page 419: ...remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory cha...

Page 420: ...logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins ...

Page 421: ...check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmwa...

Page 422: ...ed replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or...

Page 423: ...croprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart t...

Page 424: ... Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the o...

Page 425: ...detected fault Drive 3 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on ...

Page 426: ... or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0405ffff The Drive StorageVolumeElementName has been disabled due to a detected fault D...

Page 427: ...06ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follow...

Page 428: ... a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0408ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 8 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0408ffff or 0x806f010d0408ffff Severity Error ...

Page 429: ...es Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the serve...

Page 430: ...etected fault Drive 11 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040bffff or 0x806f010d040bffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on ...

Page 431: ...or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 040dffff The Drive StorageVolumeElementName has been disabled due to a detected fault Dr...

Page 432: ...806f010d0410ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace ...

Page 433: ...orted for the cluster solution before you update the code 3 Trained technician only Replace the system board 806f0113 0301ffff A bus timeout has occurred on system ComputerSystemElementName CPU 1 PECI This message is for the use case when an implementation has detected a Bus Timeout May also be shown as 806f01130301ffff or 0x806f01130301ffff Severity Error Serviceable Yes Automatically notify supp...

Page 434: ...e 1 Reseat the microprocessor and then restart the server 2 Replace microprocessor n n microprocessor number 806f011b 0701ffff The connector PhysicalConnectorElementName has encountered a configuration error Front USB This message is for the use case when an implementation has detected an Interconnect Configuration Error May also be shown as 806f011b0701ffff or 0x806f011b0701ffff Severity Error Se...

Page 435: ...P Trap ID 50 CIM Information Prefix PLAT ID 0266 User Response 1 Check system event log is showing LCD cable sensor has deasserted 2 Reseat LCD cable on the system board 3 Reset LCD cable on LCD panel 4 Replace LCD cable 806f0123 2101ffff Reboot of system ComputerSystemElementName initiated by WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a ...

Page 436: ...User Response If there is no GPU storage tray installed in the system then the log event is a normal condition If there is a GPU storage tray installed in the system then check the following two portions 1 PDB Power Distribution Board cable is correctly connected from riser card to PDB 2 Replace another PDB cable 806f0125 1001ffff ManagedElementName detected as absent PCI Riser 1 This message is f...

Page 437: ...002ffff or 0x806f01251002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0392 User Response If there is no GPU storage tray installed in the system then the log event is a normal condition If there is a GPU storage tray installed in the system then check the following two portions 1 PDB Power Distribution Boa...

Page 438: ...condition May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0044 User Response 1 Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices such as Ethernet SCSI and SAS Important Some cluster s...

Page 439: ...thernet SCSI and SAS Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Update the firmware UEFI and IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6...

Page 440: ...M to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6 Trained technician only Replace microprocessor n 7 Trained technician only Replace the system board n microprocessor number One of the CPUs 806f020d 0400ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 This message is for the use case wh...

Page 441: ...utomatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the or...

Page 442: ...puterSystemElementName Drive 3 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0403ffff or 0x806f020d0403ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic t...

Page 443: ...or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0405ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemEle...

Page 444: ...06ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the fol...

Page 445: ...rd disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0408ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0408ffff or 0x806f020d0408ffff Severity Warn...

Page 446: ...Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the ser...

Page 447: ...rSystemElementName Drive 11 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040bffff or 0x806f020d040bffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test...

Page 448: ... or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 040dffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemEl...

Page 449: ...ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follo...

Page 450: ...a Power Supply that has input that has been lost May also be shown as 806f03080a01ffff or 0x806f03080a01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0100 User Response 1 Reconnect the power cords 2 Check power supply n LED 3 See Power supply LEDs for more information n power supply number 806f0308 0a02ffff...

Page 451: ...power supply n LED 3 See Power supply LEDs for more information n power supply number 806f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2001ffff or 0x806f030c2001ffff Severity Error Serviceable Yes Automatically notify support No...

Page 452: ...cted microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 8 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2002ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has...

Page 453: ...6f030c2003ffff or 0x806f030c2003ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check th...

Page 454: ... code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 4 If the problem is related to a DIMM replace the failing DIMM indicated by the error LEDs 5 If the problem occurs on the same DIMM connector...

Page 455: ...lem is related to a DIMM replace the failing DIMM indicated by the error LEDs 5 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any ...

Page 456: ...indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor so...

Page 457: ...erent memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board ...

Page 458: ...place the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 8 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElemen...

Page 459: ...Name on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c200affff or 0x806f030c200affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM ...

Page 460: ...er source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 4 If the problem is related to a DIMM replace t...

Page 461: ...lem is related to a DIMM replace the failing DIMM indicated by the error LEDs 5 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any ...

Page 462: ...ndicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor soc...

Page 463: ...erent memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board ...

Page 464: ...place the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 8 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2010ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElemen...

Page 465: ...Name on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2011ffff or 0x806f030c2011ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM ...

Page 466: ...er source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 4 If the problem is related to a DIMM replace t...

Page 467: ...lem is related to a DIMM replace the failing DIMM indicated by the error LEDs 5 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any ...

Page 468: ...ndicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor soc...

Page 469: ...erent memory channel or microprocessor 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board ...

Page 470: ...place the system board 7 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 8 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2017ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElemen...

Page 471: ...Name on Subsystem MemoryElementName DIMM 24 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2018ffff or 0x806f030c2018ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM ...

Page 472: ...wer source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 4 If the problem is related to a DIMM replace ...

Page 473: ...M Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0401ffff Hot Spare enabled for ComputerSystemElementName Drive 1 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0401ffff or 0x806f030d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP...

Page 474: ...nse No action information only 806f030d 0403ffff Hot Spare enabled for ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0403ffff or 0x806f030d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170...

Page 475: ...is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0405ffff or 0x806f030d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0406ffff Hot Spare enabled for ComputerSystemElementName Drive 6 Th...

Page 476: ...ed May also be shown as 806f030d0407ffff or 0x806f030d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0408ffff Hot Spare enabled for ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected a Hot Spare has...

Page 477: ...shown as 806f030d0409ffff or 0x806f030d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 040affff Hot Spare enabled for ComputerSystemElementName Drive 10 This message is for the use case when an implementation has detected a Hot Spare has been Enabled ...

Page 478: ...fff or 0x806f030d040bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 040cffff Hot Spare enabled for ComputerSystemElementName Drive 12 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 8...

Page 479: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0410ffff Hot Spare enabled for ComputerSystemElementName Ext Drive This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0410ffff or 0x806f0...

Page 480: ... Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0228 User Response 1 Check the device driver 2 Reinstall the device driver 3 Update all device drivers to the latest level 4 Update the firmware UEFI and IMM 806f0323 2101ffff Power cycle of system ComputerSystemElementName initiated by watchdog WatchdogElementName IPMI Watchdog This message is for the use case when an i...

Page 481: ...1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM...

Page 482: ...retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2003ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that Memory ...

Page 483: ...le No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an ...

Page 484: ...ryElementName DIMM 6 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2006ffff or 0x806f040c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabl...

Page 485: ...the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2008ffff PhysicalMemoryElementName Disabled ...

Page 486: ...06f040c2009ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 C...

Page 487: ...ory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 200bffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200bff...

Page 488: ...tify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip ...

Page 489: ...ementName DIMM 14 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200effff or 0x806f040c200effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled ...

Page 490: ... the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2010ffff PhysicalMemoryElementName Disabled...

Page 491: ...6f040c2011ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Ch...

Page 492: ...mory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2013ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 19 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2013f...

Page 493: ...ify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip o...

Page 494: ...ElementName DIMM 22 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2016ffff or 0x806f040c2016ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disable...

Page 495: ...the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the ToolsCenter Suite CLI 806f040c 2018ffff PhysicalMemoryElementName Disabled ...

Page 496: ... or 0x806f040c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the ser...

Page 497: ...hat the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the PCIe adapters 6 Replace the riser card 806f0507 0301ffff ProcessorElementName has a Configuration Mismatch CPU 1 This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred May also be shown as 806f05070301ffff o...

Page 498: ...ity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0062 User Response 1 Check the CPU LED See more information about the CPU LED in Light path diagnostics 2 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster s...

Page 499: ...e sure that the installed microprocessors are compatible with each other 4 Trained technician only Reseat microprocessor n 5 Trained technician only Replace microprocessor n n microprocessor number One of the CPUs 806f050c 2001ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected th...

Page 500: ...ned technician only Replace the affected microprocessor 806f050c 2002ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2002ffff or 0x806f050c2002ffff Severity Warning Serviceable Yes Automatically notify...

Page 501: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 502: ...vent logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microproce...

Page 503: ...occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f050c 2006ffff Memory L...

Page 504: ...hnician only Replace the affected microprocessor 806f050c 2007ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2007ffff or 0x806f050c2007ffff Severity Warning Serviceable Yes Automatically notify suppor...

Page 505: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 506: ...vent logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microproce...

Page 507: ...ccurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f050c 200bffff Memory Lo...

Page 508: ...nician only Replace the affected microprocessor 806f050c 200cffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c200cffff or 0x806f050c200cffff Severity Warning Serviceable Yes Automatically notify suppor...

Page 509: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 510: ...vent logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microproce...

Page 511: ...ccurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f050c 2010ffff Memory Lo...

Page 512: ...nician only Replace the affected microprocessor 806f050c 2011ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2011ffff or 0x806f050c2011ffff Severity Warning Serviceable Yes Automatically notify suppor...

Page 513: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 514: ...vent logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microproce...

Page 515: ...ccurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f050c 2015ffff Memory Lo...

Page 516: ...nician only Replace the affected microprocessor 806f050c 2016ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2016ffff or 0x806f050c2016ffff Severity Warning Serviceable Yes Automatically notify suppor...

Page 517: ...or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ...

Page 518: ...ent logs to a different memory channel or microprocessor 4 If the error still occurs on the same DIMM replace the affected DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microproces...

Page 519: ...If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If damage is found replace the system board 7 Trained technician only Replace the affected microprocessor One of the ...

Page 520: ... Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk dr...

Page 521: ...SystemElementName is in critical condition Drive 3 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0403ffff or 0x806f050d0403ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID ...

Page 522: ...he RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0405ffff Array ComputerSystemElementName is in critical condition Drive 5 This message is for the use cas...

Page 523: ...wn as 806f050d0406ffff or 0x806f050d0406ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backp...

Page 524: ... 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0408ffff Array ComputerSystemElementName is in critical condition Drive 8 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0408ffff or 0x806f050d0408ffff Severity Error Serviceable Yes ...

Page 525: ...utomatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk driv...

Page 526: ...rSystemElementName is in critical condition Drive 11 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040bffff or 0x806f050d040bffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAI...

Page 527: ...e RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 040dffff Array ComputerSystemElementName is in critical condition Drive 13 This message is for the use cas...

Page 528: ...lso be shown as 806f050d0410ffff or 0x806f050d0410ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 C...

Page 529: ...upported for the cluster solution before you update the code 4 Make sure that the adapter is supported For a list of supported optional devices see http www lenovo com serverproven 5 Remove both adapters 6 Replace the PCIe adapters 7 Replace the riser card 806f052b 2101ffff Invalid or Unsupported firmware or software was detected on system ComputerSystemElementName IMM2 FW Failover This message is...

Page 530: ... board 806f0607 0301ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted CPU 1 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f06070301ffff or 0x806f06070301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT...

Page 531: ... microprocessor requirements 2 Update the server firmware to the latest level see Updating the firmware 3 Trained technician only Replace the incompatible microprocessor 806f0607 2584ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted All CPUs This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f060...

Page 532: ... shown as 806f06081301ffff or 0x806f06081301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0104 User Response 1 Make sure that the power supplies installed are with the same rating or wattage 2 Reinstall the power supplies with the same rating or wattage 806f060d 0400ffff Array ComputerSystemElementNam...

Page 533: ...f060d0401ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the ha...

Page 534: ... a lit status LED 806f060d 0403ffff Array ComputerSystemElementName has failed Drive 3 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Res...

Page 535: ...n Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0405ffff Array ComputerSystemElementName has failed Drive 5 This message is for the us...

Page 536: ...6ffff or 0x806f060d0406ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 ...

Page 537: ... lit status LED 806f060d 0408ffff Array ComputerSystemElementName has failed Drive 8 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0408ffff or 0x806f060d0408ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Respo...

Page 538: ...on Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040affff Array ComputerSystemElementName has failed Drive 10 This message is for the ...

Page 539: ...ffff or 0x806f060d040bffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 R...

Page 540: ...a lit status LED 806f060d 040dffff Array ComputerSystemElementName has failed Drive 13 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Res...

Page 541: ...r Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f070c 2001ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message i...

Page 542: ...r 0x806f070c2002ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2003ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This ...

Page 543: ... as 806f070c2004ffff or 0x806f070c2004ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2005ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryEl...

Page 544: ...May also be shown as 806f070c2006ffff or 0x806f070c2006ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2007ffff Configuration Error for PhysicalMemoryElementName on S...

Page 545: ...figuration error has been corrected May also be shown as 806f070c2008ffff or 0x806f070c2008ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2009ffff Configuration Erro...

Page 546: ...IMM 10 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200affff or 0x806f070c200affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct s...

Page 547: ...d technology 806f070c 200cffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200cffff or 0x806f070c200cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP...

Page 548: ...User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 200effff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200effff or 0x806f07...

Page 549: ...Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2010ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected a Memory DIMM configurati...

Page 550: ...omatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2012ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 18 This message is for the use case when an implementation has...

Page 551: ...or Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2014ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when...

Page 552: ...r 0x806f070c2015ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2016ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 This...

Page 553: ... as 806f070c2017ffff or 0x806f070c2017ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2018ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryEl...

Page 554: ...rrected May also be shown as 806f070c2581ffff or 0x806f070c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology One of the DIMMs 806f070d 0400ffff Rebuild in progress for Array...

Page 555: ...gress May also be shown as 806f070d0401ffff or 0x806f070d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0402ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 2 This message is for the use case when an implementation has det...

Page 556: ...rogress May also be shown as 806f070d0403ffff or 0x806f070d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0404ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 4 This message is for the use case when an implementation has d...

Page 557: ...gress May also be shown as 806f070d0405ffff or 0x806f070d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0406ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 6 This message is for the use case when an implementation has det...

Page 558: ...rogress May also be shown as 806f070d0407ffff or 0x806f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0408ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 8 This message is for the use case when an implementation has d...

Page 559: ...gress May also be shown as 806f070d0409ffff or 0x806f070d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040affff Rebuild in progress for Array in system ComputerSystemElementName Drive 10 This message is for the use case when an implementation has de...

Page 560: ...rogress May also be shown as 806f070d040bffff or 0x806f070d040bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040cffff Rebuild in progress for Array in system ComputerSystemElementName Drive 12 This message is for the use case when an implementation has ...

Page 561: ...gress May also be shown as 806f070d040dffff or 0x806f070d040dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0410ffff Rebuild in progress for Array in system ComputerSystemElementName Ext Drive This message is for the use case when an implementation has d...

Page 562: ...May also be shown as 806f072b2101ffff or 0x806f072b2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0450 User Response No action information only IMM Recovery 806f072b 2201ffff A successful software or firmware change was detected on system ComputerSystemElementName Bkup Auto Update This message is for the...

Page 563: ...abled May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only 806f0807 0302ffff ProcessorElementName has been Disabled CPU 2 This message is for the use case when an implementation has detected a Processor has been Di...

Page 564: ...84ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only One of the CPUs 806f080c 2001ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that Memory double...

Page 565: ...own as 806f080c2002ffff or 0x806f080c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2003ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has dete...

Page 566: ...also be shown as 806f080c2004ffff or 0x806f080c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2005ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementatio...

Page 567: ...d May also be shown as 806f080c2006ffff or 0x806f080c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2007ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an impleme...

Page 568: ...itiated May also be shown as 806f080c2008ffff or 0x806f080c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2009ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an i...

Page 569: ...iated May also be shown as 806f080c200affff or 0x806f080c200affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 200bffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an im...

Page 570: ...itiated May also be shown as 806f080c200cffff or 0x806f080c200cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 200dffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an ...

Page 571: ...iated May also be shown as 806f080c200effff or 0x806f080c200effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 200fffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 This message is for the use case when an im...

Page 572: ...itiated May also be shown as 806f080c2010ffff or 0x806f080c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2011ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an ...

Page 573: ...iated May also be shown as 806f080c2012ffff or 0x806f080c2012ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2013ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 19 This message is for the use case when an im...

Page 574: ...itiated May also be shown as 806f080c2014ffff or 0x806f080c2014ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2015ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 21 This message is for the use case when an ...

Page 575: ...iated May also be shown as 806f080c2016ffff or 0x806f080c2016ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2017ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for the use case when an im...

Page 576: ...tiated May also be shown as 806f080c2018ffff or 0x806f080c2018ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0140 User Response No action information only 806f080c 2581ffff Memory sparing initiated for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This message is for the use case when an...

Page 577: ...lly notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check the system event log 2 Check the DIMM error LEDs 3 Remove the failing DIMM from the system board 4 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verif...

Page 578: ...a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 5 Trained technician only Replace the system board 806f0813 2584ffff An Uncorrectable Bus Error has occurred on system ComputerSystemElemen...

Page 579: ...Replace the system board 806f0823 2101ffff Watchdog Timer interrupt occurred for WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred May also be shown as 806f08232101ffff or 0x806f08232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Pr...

Page 580: ...ge is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2003ffff P...

Page 581: ...IMM n n DIMM number 806f090c 2004ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 4 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2004ffff or 0x806f090c2004ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix P...

Page 582: ...ix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2006ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 6 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Yes Automatically...

Page 583: ...lert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2008ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 8 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2008ffff or 0x...

Page 584: ...Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 10 This message is for the use case when an implementation has detected Memory has been Thr...

Page 585: ...200bffff or 0x806f090c200bffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200cffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 12 This message is for the use case when an...

Page 586: ...tected Memory has been Throttled May also be shown as 806f090c200dffff or 0x806f090c200dffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200effff PhysicalMemoryElementName on Subsystem MemoryElementN...

Page 587: ...moryElementName on Subsystem MemoryElementName Throttled DIMM 15 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c200fffff or 0x806f090c200fffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and...

Page 588: ...ix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2011ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 17 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2011ffff or 0x806f090c2011ffff Severity Warning Serviceable Yes Automaticall...

Page 589: ...lert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2013ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 19 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2013ffff or 0...

Page 590: ... Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2015ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 21 This message is for the use case when an implementation has detected Memory has been Th...

Page 591: ...2016ffff or 0x806f090c2016ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2017ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 23 This message is for the use case when an...

Page 592: ...cted Memory has been Throttled May also be shown as 806f090c2018ffff or 0x806f090c2018ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f0a07 0301ffff ProcessorElementName is operating in a Degraded State C...

Page 593: ...ure You must be operating within the specifications 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 806f0a07 0302ffff ProcessorElementName is operating in a Degraded State CPU 2 This message is for the use case when an implementation has detected a Processor is running in the Degraded state May al...

Page 594: ...6f0a0c2001ffff or 0x806f0a0c2001ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely c...

Page 595: ...n has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2003ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2003ffff or 0x806f0...

Page 596: ...iceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the...

Page 597: ... Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2006ffff or 0x806f0a0c2006ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperat...

Page 598: ...Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f...

Page 599: ...e on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2009ffff or 0x806f0a0c2009ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 M...

Page 600: ...ere are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200bffff An Over Temperature Condition has been detected on the PhysicalMemo...

Page 601: ...IMM 12 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200cffff or 0x806f0a0c200cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operat...

Page 602: ...rflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200effff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem Memory...

Page 603: ...perature Condition for Memory that has been Detected May also be shown as 806f0a0c200fffff or 0x806f0a0c200fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and...

Page 604: ...server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2011ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation h...

Page 605: ...806f0a0c2012ffff or 0x806f0a0c2012ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely...

Page 606: ...is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2014ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also ...

Page 607: ...Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is ...

Page 608: ...an has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2017ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2017ffff or 0x806...

Page 609: ...r 0x806f0a0c2018ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sur...

Page 610: ...or May also be shown as 806f0a130302ffff or 0x806f0a130302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0244 User Response 1 Reseat the microprocessor and then restart the server 2 Replace microprocessor n n microprocessor number 81010002 0701ffff Numeric sensor NumericSensorElementName going low low...

Page 611: ...age is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102020701ffff or 0x810102020701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0481 User Response No action information only SysBrd 12V SysBrd 3 3V SysBrd 5V 81010204 1d01...

Page 612: ... Fan 1B Tach 81010204 1d02ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 2A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SN...

Page 613: ... PLAT ID 0481 User Response No action information only Fan 3B Tach 81010204 1d04ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 4A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d04ffff or 0x810102041d04ffff Severity Info Serviceable No Automatically no...

Page 614: ...x PLAT ID 0481 User Response No action information only Fan 5B Tach 81010204 1d06ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 6A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d06ffff or 0x810102041d06ffff Severity Info Serviceable No Automatically n...

Page 615: ... PLAT ID 0481 User Response No action information only Fan 7B Tach 81010204 1d08ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 8A Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d08ffff or 0x810102041d08ffff Severity Info Serviceable No Automatically no...

Page 616: ...mation Prefix PLAT ID 0491 User Response No action information only 81010701 0f02ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted REAR BP Temp B This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107010f02ffff or 0x810107010f02ffff Severity Info Serviceable No A...

Page 617: ...1 User Response No action information only RAID Amb Temp RR PCI1 Amb Temp 81010701 1002ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PCI 2 Amb Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011002ffff or 0x810107011002ffff Severity Info Serviceabl...

Page 618: ...refix PLAT ID 0491 User Response No action information only RR PCI3 Amb Temp 81010701 1301ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PSU 1 Amb Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011301ffff or 0x810107011301ffff Severity Info Service...

Page 619: ...mation Prefix PLAT ID 0491 User Response No action information only 81010701 1401ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted CPU1 VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011401ffff or 0x810107011401ffff Severity Info Serviceable No Aut...

Page 620: ...ation Prefix PLAT ID 0491 User Response No action information only 81010701 1403ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted DIMM AB VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011403ffff or 0x810107011403ffff Severity Info Serviceable No A...

Page 621: ...ation Prefix PLAT ID 0491 User Response No action information only 81010701 1405ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted DIMM EF VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011405ffff or 0x810107011405ffff Severity Info Serviceable No A...

Page 622: ...nformation Prefix PLAT ID 0491 User Response No action information only 81010701 2d01ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PCH Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable No Aut...

Page 623: ...ormation Prefix PLAT ID 0491 User Response No action information only 81010901 0f01ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted REAR BP Temp A This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109010f01ffff or 0x810109010f01ffff Severity Info Serviceable No Automat...

Page 624: ...LAT ID 0495 User Response No action information only 81010901 1001ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCI 1 Amb Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011001ffff or 0x810109011001ffff Severity Info Serviceable No Automatically notify sup...

Page 625: ... ID 0495 User Response No action information only RR PCI2 Amb Temp 81010901 1003ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCI 3 Amb Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011003ffff or 0x810109011003ffff Severity Info Serviceable No Automatica...

Page 626: ...mation Prefix PLAT ID 0495 User Response No action information only 81010901 1302ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PSU 2 Amb Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011302ffff or 0x810109011302ffff Severity Info Serviceable No Automatic...

Page 627: ...ation Prefix PLAT ID 0495 User Response No action information only 81010901 1402ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted CPU2 VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011402ffff or 0x810109011402ffff Severity Info Serviceable No Automaticall...

Page 628: ...mation Prefix PLAT ID 0495 User Response No action information only 81010901 1404ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted DIMM CD VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011404ffff or 0x810109011404ffff Severity Info Serviceable No Automati...

Page 629: ...ation Prefix PLAT ID 0495 User Response No action information only 81010901 1406ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted DIMM GH VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011406ffff or 0x810109011406ffff Severity Info Serviceable No Automatic...

Page 630: ...tion Prefix PLAT ID 0495 User Response No action information only 81010901 3701ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted Ambient Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109013701ffff or 0x810109013701ffff Severity Info Serviceable No Automatically...

Page 631: ...495 User Response No action information only SysBrd 3 3V SysBrd 5V 81010b01 0f01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted REAR BP Temp A This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b010f01ffff or 0x81010b010f01ffff Severity Info Serviceable...

Page 632: ...LAT ID 0499 User Response No action information only 81010b01 1001ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCI 1 Amb Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011001ffff or 0x81010b011001ffff Severity Info Serviceable No Automatica...

Page 633: ... ID 0499 User Response No action information only RR PCI2 Amb Temp 81010b01 1003ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCI 3 Amb Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011003ffff or 0x81010b011003ffff Severity Info Serviceable...

Page 634: ...mation Prefix PLAT ID 0499 User Response No action information only 81010b01 1302ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PSU 2 Amb Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011302ffff or 0x81010b011302ffff Severity Info Serviceabl...

Page 635: ...ation Prefix PLAT ID 0499 User Response No action information only 81010b01 1402ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted CPU2 VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011402ffff or 0x81010b011402ffff Severity Info Serviceable N...

Page 636: ...mation Prefix PLAT ID 0499 User Response No action information only 81010b01 1404ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted DIMM CD VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011404ffff or 0x81010b011404ffff Severity Info Serviceab...

Page 637: ...ation Prefix PLAT ID 0499 User Response No action information only 81010b01 1406ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted DIMM GH VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011406ffff or 0x81010b011406ffff Severity Info Serviceabl...

Page 638: ...tion Prefix PLAT ID 0499 User Response No action information only 81010b01 3701ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted Ambient Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b013701ffff or 0x81010b013701ffff Severity Info Serviceable No...

Page 639: ...se No action information only 8103000f 2101ffff Sensor SensorElementName has asserted IMM FW Corrupted This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 8103000f2101ffff or 0x8103000f2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Res...

Page 640: ...sage is for the use case when an implementation has detected a Sensor has asserted May also be shown as 810300210782ffff or 0x810300210782ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response No action information only 81030108 1301ffff Sensor SensorElementName has deasserted PS Heavy Load This m...

Page 641: ...rted May also be shown as 8103010c2581ffff or 0x8103010c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 81030112 0601ffff Sensor SensorElementName has deasserted SMM Mode This message is for the use case when an implementation has detected a Sensor has deasser...

Page 642: ...wn as 810301210782ffff or 0x810301210782ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 81050112 0d01ffff Sensor SensorElementName has indicated limit no longer exceeded CPU HDD Config This message is for the use case when an implementation has detected a Sensor l...

Page 643: ... shown as 810701012c01ffff or 0x810701012c01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0521 User Response No action information only 8107010d 2582ffff Sensor SensorElementName has deasserted the transition from normal to non critical state RAID Vol State This message is for the use case when an...

Page 644: ...l May also be shown as 8107010f2201ffff or 0x8107010f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 8107010f 2582ffff Sensor SensorElementName has deasserted the transition from normal to non critical state I O Resources This message is for the use case w...

Page 645: ...ormal May also be shown as 810701210782ffff or 0x810701210782ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 81070125 2583ffff Sensor SensorElementName has deasserted the transition from normal to non critical state X8 PCI 2 Config This message is for the use ...

Page 646: ...n to non critical from normal May also be shown as 810701282e01ffff or 0x810701282e01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 81070201 0301ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 1 OverTemp This message is...

Page 647: ...ritical May also be shown as 810702010302ffff or 0x810702010302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070201 1101ffff Sensor SensorElementName has transitioned to a less severe state from critical PCI 1 Temp This message is for the use case wh...

Page 648: ...ritical May also be shown as 810702011102ffff or 0x810702011102ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070201 1103ffff Sensor SensorElementName has transitioned to a less severe state from critical PCI 3 Temp This message is for the use case wh...

Page 649: ...critical May also be shown as 810702020701ffff or 0x810702020701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070204 0a01ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 1 Fan Fault This message is for the use case w...

Page 650: ...itical May also be shown as 810702040a02ffff or 0x810702040a02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070208 0a01ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 1 Therm Fault This message is for the use c...

Page 651: ...itical May also be shown as 810702080a02ffff or 0x810702080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020d 2582ffff Sensor SensorElementName has transitioned to a less severe state from critical RAID Vol State This message is for the use case when ...

Page 652: ...ritical May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020f 2582ffff Sensor SensorElementName has transitioned to a less severe state from critical I O Resources This message is for the use case when...

Page 653: ...cal May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070219 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBrd Fault This message is for the use case when an i...

Page 654: ...ritical May also be shown as 8107021b0301ffff or 0x8107021b0301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107021b 0302ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 2 QPILinkErr This message is for the use case w...

Page 655: ...itical May also be shown as 810702210782ffff or 0x810702210782ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070228 2e01ffff Sensor SensorElementName has transitioned to a less severe state from critical IPMB IO Error This message is for the use case when ...

Page 656: ...e has deasserted May also be shown as 810703010301ffff or 0x810703010301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 0302ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state CPU 2 OverTemp Th...

Page 657: ...erted May also be shown as 810703011101ffff or 0x810703011101ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 1102ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state PCI 2 Temp This message is f...

Page 658: ...serted May also be shown as 810703011103ffff or 0x810703011103ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 2c01ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state ML2 OverTemp This message i...

Page 659: ...m less severe has deasserted May also be shown as 8107030d2582ffff or 0x8107030d2582ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070608 0a01ffff Sensor SensorElementName has deasserted the transition to non recoverable PS1 12V OC Fault This message is fo...

Page 660: ...sserted May also be shown as 810706080a02ffff or 0x810706080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0531 User Response No action information only PS2 12V OV Fault PS2 12V UV Fault PS2 12Vaux Fault 81070625 2583ffff Sensor SensorElementName has deasserted the transition to non recoverable X8 PCI...

Page 661: ...serted May also be shown as 810b010a1e81ffff or 0x810b010a1e81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0803 User Response No action information only 810b010a 1e82ffff Redundancy Lost for RedundancySetElementName has deasserted Fan Zone 2 This message is for the use case when Redundancy Lost ...

Page 662: ...581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0803 User Response No action information only 810b0309 1301ffff Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has deasserted Power Resource This message is for the use case when a Redundancy ...

Page 663: ...dundant Sufficient Resources May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0807 User Response No action information only 810b0509 1301ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Power Resource This message ...

Page 664: ...nt Resources May also be shown as 810b050a1e81ffff or 0x810b050a1e81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0811 User Response No action information only 810b050a 1e82ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Fan Zone 2 This message is for the use...

Page 665: ...n redundant Insufficient Resources May also be shown as 810b050c2581ffff or 0x810b050c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0811 User Response No action information only 816f0007 0301ffff ProcessorElementName has Recovered from IERR CPU 1 This message is for the use case when an implementa...

Page 666: ...hown as 816f00070302ffff or 0x816f00070302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0043 User Response No action information only 816f0008 0a01ffff PowerSupplyElementName has been removed from container PhysicalPackageElementName Power Supply 1 This message is for the use case when an implementation ...

Page 667: ...er Supply has been removed May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0085 User Response No action information only 816f0009 1301ffff PowerSupplyElementName has been turned on Host Power This message is for the use case when an implementation has det...

Page 668: ...6f000d0400ffff or 0x816f000d0400ffff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at th...

Page 669: ... the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0402ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 2 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0402ffff or 0x816f000d0402ffff ...

Page 670: ...le Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0404ffff The D...

Page 671: ...hysicalPackageElementName Drive 5 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait...

Page 672: ...hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0407ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 7 This message is for the use case when an implementation has detected a...

Page 673: ...000d0408ffff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check t...

Page 674: ...affff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 10 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040affff or 0x816f000d040affff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 ...

Page 675: ...tion Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 040cffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 12 T...

Page 676: ...emoved May also be shown as 816f000d040dffff or 0x816f000d040dffff Severity Info Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firm...

Page 677: ... at the latest level 4 Check the SAS cable 816f000f 2201ffff The System ComputerSystemElementName has detected a POST Error deassertion ABR Status This message is for the use case when an implementation has detected that Post Error has deasserted May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SN...

Page 678: ...efix PLAT ID 0223 User Response No action information only 816f0021 2201ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName No Op ROM Space This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00212201ffff or 0x816f00212201ffff Severity Info Serviceable No Automat...

Page 679: ...ix PLAT ID 0331 User Response No action information only One of PCI Errors 816f0021 2c01ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName ML2 Card Fault This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00212c01ffff or 0x816f00212c01ffff Severity Info Service...

Page 680: ...rmation Prefix PLAT ID 0331 User Response No action information only PCI 1 816f0021 3002ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 2 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213002ffff or 0x816f00213002ffff Severity Info Serviceable No A...

Page 681: ...efix PLAT ID 0331 User Response No action information only 816f0028 2101ffff Sensor SensorElementName has returned to normal on management system ComputerSystemElementName TPM Cmd Failures This message is for the use case when an implementation has detected a Sensor returned from degraded unavailable failure May also be shown as 816f00282101ffff or 0x816f00282101ffff Severity Info Serviceable No A...

Page 682: ...mation Prefix PLAT ID 0037 User Response No action information only 816f0107 0302ffff An Over Temperature Condition has been removed on ProcessorElementName CPU 2 This message is for the use case when an implementation has detected a Over Temperature Condition has been Removed for Processor May also be shown as 816f01070302ffff or 0x816f01070302ffff Severity Info Serviceable No Automatically notif...

Page 683: ...ation Prefix PLAT ID 0087 User Response No action information only 816f0108 0a02ffff PowerSupplyElementName has returned to OK status Power Supply 2 This message is for the use case when an implementation has detected a Power Supply return to normal operational status May also be shown as 816f01080a02ffff or 0x816f01080a02ffff Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 684: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 2002ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity Info Serviceable No Automaticall...

Page 685: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2004ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2004ffff or 0x816f010c2004ffff Severity Info Serviceable No Automatically...

Page 686: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 2006ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2006ffff or 0x816f010c2006ffff Severity Info Serviceable No Automaticall...

Page 687: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2008ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2008ffff or 0x816f010c2008ffff Severity Info Serviceable No Automatically...

Page 688: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 200affff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200affff or 0x816f010c200affff Severity Info Serviceable No Automatical...

Page 689: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 200cffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200cffff or 0x816f010c200cffff Severity Info Serviceable No Automaticall...

Page 690: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 200effff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200effff or 0x816f010c200effff Severity Info Serviceable No Automatical...

Page 691: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2010ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2010ffff or 0x816f010c2010ffff Severity Info Serviceable No Automaticall...

Page 692: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 2012ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 18 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2012ffff or 0x816f010c2012ffff Severity Info Serviceable No Automatical...

Page 693: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2014ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2014ffff or 0x816f010c2014ffff Severity Info Serviceable No Automaticall...

Page 694: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 2016ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2016ffff or 0x816f010c2016ffff Severity Info Serviceable No Automatical...

Page 695: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2018ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 24 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2018ffff or 0x816f010c2018ffff Severity Info Serviceable No Automaticall...

Page 696: ... Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only One of the DIMMs 816f010d 0400ffff The Drive StorageVolumeElementName has been enabled Drive 0 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity Info Serviceable No Automatically notify support No Alert ...

Page 697: ... The Drive StorageVolumeElementName has been enabled Drive 2 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0402ffff or 0x816f010d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information on...

Page 698: ...tion has detected a Drive was Enabled May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0405ffff The Drive StorageVolumeElementName has been enabled Drive 5 This message is for the use cas...

Page 699: ...ay also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0407ffff The Drive StorageVolumeElementName has been enabled Drive 7 This message is for the use case when an implementation has detected a...

Page 700: ...own as 816f010d0408ffff or 0x816f010d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0409ffff The Drive StorageVolumeElementName has been enabled Drive 9 This message is for the use case when an implementation has detected a Drive was En...

Page 701: ...r 0x816f010d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040bffff The Drive StorageVolumeElementName has been enabled Drive 11 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown ...

Page 702: ... Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040dffff The Drive StorageVolumeElementName has been enabled Drive 13 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040dffff or 0x816f010d0...

Page 703: ...rt No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010f 2201ffff The System ComputerSystemElementName has recovered from a firmware hang Firmware Error This message is for the use case when an implementation has recovered from a System Firmware Hang May also be shown as 816f010f2201ffff or 0x816f010f2201ffff...

Page 704: ... only Replace microprocessor n see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink 2 If the problem persists and there is no other CPU with the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor number 816f0113 0302ffff System ComputerSys...

Page 705: ...oard n microprocessor number 816f011b 0701ffff The connector PhysicalConnectorElementName configuration error has been repaired Front USB This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired May also be shown as 816f011b0701ffff or 0x816f011b0701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other...

Page 706: ... only 816f0125 0c01ffff ManagedElementName detected as present Front Panel This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01250c01ffff or 0x816f01250c01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0390 User Response No action i...

Page 707: ...16f0125 1002ffff ManagedElementName detected as present PCI Riser 2 This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01251002ffff or 0x816f01251002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0390 User Response No action informat...

Page 708: ...essorElementName has Recovered from FRB1 BIST condition CPU 1 This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02070301ffff or 0x816f02070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0045 User Response No action in...

Page 709: ...vered from FRB1 BIST condition All CPUs This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02072584ffff or 0x816f02072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0045 User Response No action information only One of ...

Page 710: ... only 816f020d 0401ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 1 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure ...

Page 711: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 0403ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0403ffff or 0x816f020d0403ffff Severity Info Serviceable No Automatical...

Page 712: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 0405ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 5 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Serviceable No Automatica...

Page 713: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 0407ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 7 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0407ffff or 0x816f020d0407ffff Severity Info Serviceable No Automatical...

Page 714: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 0409ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 9 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0409ffff or 0x816f020d0409ffff Severity Info Serviceable No Automatica...

Page 715: ...ation Prefix PLAT ID 0169 User Response No action information only 816f020d 040bffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 11 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040bffff or 0x816f020d040bffff Severity Info Serviceable No Automatica...

Page 716: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 040dffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 13 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040dffff or 0x816f020d040dffff Severity Info Serviceable No Automatic...

Page 717: ...D 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f0308 0a01ffff PowerSupplyElementName has returned to a Normal Input State Power Supply 1 This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Severity Info Serviceable No Automatic...

Page 718: ...mation Prefix PLAT ID 0099 User Response No action information only 816f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 1 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info Serviceable No Automatically notify support...

Page 719: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 3 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2003ffff or 0x816f030c2003ffff Severity Info Serviceable No Automatically notify support ...

Page 720: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 2005ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 5 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info Serviceable No Automatically notify support...

Page 721: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2007ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 7 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2007ffff or 0x816f030c2007ffff Severity Info Serviceable No Automatically notify support ...

Page 722: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 9 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable No Automatically notify support...

Page 723: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 200bffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 11 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200bffff or 0x816f030c200bffff Severity Info Serviceable No Automatically notify support...

Page 724: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 200dffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 13 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info Serviceable No Automatically notify suppor...

Page 725: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 200fffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 15 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200fffff or 0x816f030c200fffff Severity Info Serviceable No Automatically notify support...

Page 726: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 2011ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 17 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2011ffff or 0x816f030c2011ffff Severity Info Serviceable No Automatically notify suppor...

Page 727: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2013ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 19 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2013ffff or 0x816f030c2013ffff Severity Info Serviceable No Automatically notify support...

Page 728: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 2015ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 21 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2015ffff or 0x816f030c2015ffff Severity Info Serviceable No Automatically notify suppor...

Page 729: ...ation Prefix PLAT ID 0137 User Response No action information only 816f030c 2017ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 23 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2017ffff or 0x816f030c2017ffff Severity Info Serviceable No Automatically notify support...

Page 730: ...ion information only 816f030c 2581ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered All DIMMS This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap...

Page 731: ...is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d0401ffff or 0x816f030d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0402ffff Hot spare disabled for ComputerSystemElementName Drive 2 ...

Page 732: ...ed May also be shown as 816f030d0403ffff or 0x816f030d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0404ffff Hot spare disabled for ComputerSystemElementName Drive 4 This message is for the use case when an implementation has detected a Hot Spare ha...

Page 733: ... shown as 816f030d0405ffff or 0x816f030d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0406ffff Hot spare disabled for ComputerSystemElementName Drive 6 This message is for the use case when an implementation has detected a Hot Spare has been Disable...

Page 734: ...fff or 0x816f030d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0408ffff Hot spare disabled for ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as ...

Page 735: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 040affff Hot spare disabled for ComputerSystemElementName Drive 10 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d040affff or 0x816f...

Page 736: ...able No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 040cffff Hot spare disabled for ComputerSystemElementName Drive 12 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d040cffff or 0x816f030d040cffff Severit...

Page 737: ...otify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0410ffff Hot spare disabled for ComputerSystemElementName Ext Drive This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d0410ffff or 0x816f030d0410ffff Severity Info Serviceable No ...

Page 738: ... support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0230 User Response No action information only 816f040c 2001ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2001ffff or 0x816f040c2001ffff Severity Info Ser...

Page 739: ...lert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2003ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable No Automa...

Page 740: ...ystem Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2005ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2005ffff or 0x816f040c2005ffff Severity Info Serviceable No Automatically notify ...

Page 741: ...ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2007ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 742: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 2009ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2009ffff or 0x816f040c2009ffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 743: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 200bffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 744: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 200dffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200dffff or 0x816f040c200dffff Severity Info Serviceable No Automatically notify support No Alert Category System ...

Page 745: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 200fffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200fffff or 0x816f040c200fffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 746: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 2011ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2011ffff or 0x816f040c2011ffff Severity Info Serviceable No Automatically notify support No Alert Category System ...

Page 747: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 2013ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 19 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2013ffff or 0x816f040c2013ffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 748: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 2015ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 21 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2015ffff or 0x816f040c2015ffff Severity Info Serviceable No Automatically notify support No Alert Category System ...

Page 749: ...ation Prefix PLAT ID 0130 User Response No action information only 816f040c 2017ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 23 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2017ffff or 0x816f040c2017ffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 750: ...efix PLAT ID 0130 User Response No action information only 816f040c 2581ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other S...

Page 751: ...efix PLAT ID 0233 User Response No action information only 816f0507 0301ffff ProcessorElementName has Recovered from a Configuration Mismatch CPU 1 This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critic...

Page 752: ...efix PLAT ID 0063 User Response No action information only 816f0507 2584ffff ProcessorElementName has Recovered from a Configuration Mismatch All CPUs This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch May also be shown as 816f05072584ffff or 0x816f05072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Cri...

Page 753: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2002ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Serviceable No Automatically...

Page 754: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 2004ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2004ffff or 0x816f050c2004ffff Severity Info Serviceable No Automaticall...

Page 755: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2006ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2006ffff or 0x816f050c2006ffff Severity Info Serviceable No Automatically...

Page 756: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 2008ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2008ffff or 0x816f050c2008ffff Severity Info Serviceable No Automaticall...

Page 757: ...tion Prefix PLAT ID 0145 User Response No action information only 816f050c 200affff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200affff or 0x816f050c200affff Severity Info Serviceable No Automatically...

Page 758: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 200cffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200cffff or 0x816f050c200cffff Severity Info Serviceable No Automatical...

Page 759: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 200effff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200effff or 0x816f050c200effff Severity Info Serviceable No Automaticall...

Page 760: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 2010ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2010ffff or 0x816f050c2010ffff Severity Info Serviceable No Automatical...

Page 761: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2012ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 18 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2012ffff or 0x816f050c2012ffff Severity Info Serviceable No Automaticall...

Page 762: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 2014ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2014ffff or 0x816f050c2014ffff Severity Info Serviceable No Automatical...

Page 763: ...ation Prefix PLAT ID 0145 User Response No action information only 816f050c 2016ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2016ffff or 0x816f050c2016ffff Severity Info Serviceable No Automaticall...

Page 764: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 2018ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 24 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2018ffff or 0x816f050c2018ffff Severity Info Serviceable No Automatical...

Page 765: ...IM Information Prefix PLAT ID 0145 User Response No action information only One of the DIMMs 816f050d 0400ffff Critical Array ComputerSystemElementName has deasserted Drive 0 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0400ffff or 0x816f050d0400ffff Severity Info Serviceable No Automatically notify support ...

Page 766: ...mation Prefix PLAT ID 0175 User Response No action information only 816f050d 0402ffff Critical Array ComputerSystemElementName has deasserted Drive 2 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0402ffff or 0x816f050d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critica...

Page 767: ...o action information only 816f050d 0404ffff Critical Array ComputerSystemElementName has deasserted Drive 4 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0404ffff or 0x816f050d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Infor...

Page 768: ...fff Critical Array ComputerSystemElementName has deasserted Drive 6 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0406ffff or 0x816f050d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response...

Page 769: ...f Critical Array ComputerSystemElementName has deasserted Drive 8 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0408ffff or 0x816f050d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response N...

Page 770: ...ff Critical Array ComputerSystemElementName has deasserted Drive 10 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d040affff or 0x816f050d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response...

Page 771: ... Critical Array ComputerSystemElementName has deasserted Drive 12 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d040cffff or 0x816f050d040cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response N...

Page 772: ...deasserted Ext Drive This message is for the use case when an implementation has detected that a Critiacal Array has deasserted May also be shown as 816f050d0410ffff or 0x816f050d0410ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f0513 2582ffff A...

Page 773: ...ble CPU complex error has deasserted May also be shown as 816f06070301ffff or 0x816f06070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information only 816f0607 0302ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has deasserted CPU 2 This message i...

Page 774: ... has deasserted May also be shown as 816f06072584ffff or 0x816f06072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information only One of the CPUs 816f0608 1301ffff PowerSupplyElementName Configuration is OK PS Configuration This message is for the use case when an impleme...

Page 775: ... also be shown as 816f060d0400ffff or 0x816f060d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0401ffff Array in system ComputerSystemElementName has been restored Drive 1 This message is for the use case when an implementation has dete...

Page 776: ...also be shown as 816f060d0402ffff or 0x816f060d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0403ffff Array in system ComputerSystemElementName has been restored Drive 3 This message is for the use case when an implementation has detec...

Page 777: ...own as 816f060d0404ffff or 0x816f060d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0405ffff Array in system ComputerSystemElementName has been restored Drive 5 This message is for the use case when an implementation has detected that a...

Page 778: ... 816f060d0406ffff or 0x816f060d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0407ffff Array in system ComputerSystemElementName has been restored Drive 7 This message is for the use case when an implementation has detected that a Faile...

Page 779: ... or 0x816f060d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0409ffff Array in system ComputerSystemElementName has been restored Drive 9 This message is for the use case when an implementation has detected that a Failed Array has been ...

Page 780: ...40affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040bffff Array in system ComputerSystemElementName has been restored Drive 11 This message is for the use case when an implementation has detected that a Failed Array has been Restored May a...

Page 781: ...verity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040dffff Array in system ComputerSystemElementName has been restored Drive 13 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be sho...

Page 782: ...utomatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f070c 2001ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 1 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserte...

Page 783: ...verity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2003ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 3 This message is for the use case when an implementation has detected a Memory DIMM configuration...

Page 784: ...004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2005ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 5 This message is for the use case when an implementation has detected a Memory DIMM con...

Page 785: ... or 0x816f070c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2007ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 7 This message is for the use case when an implementation has detected a ...

Page 786: ... 816f070c2008ffff or 0x816f070c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2009ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 9 This message is for the use case when an implementatio...

Page 787: ...own as 816f070c200affff or 0x816f070c200affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200bffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 11 This message is for the use case when an implem...

Page 788: ...also be shown as 816f070c200cffff or 0x816f070c200cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200dffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 13 This message is for the use case when...

Page 789: ...d May also be shown as 816f070c200effff or 0x816f070c200effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200fffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 15 This message is for the use cas...

Page 790: ...sserted May also be shown as 816f070c2010ffff or 0x816f070c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2011ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 17 This message is for the u...

Page 791: ...erted May also be shown as 816f070c2012ffff or 0x816f070c2012ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2013ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 19 This message is for the use...

Page 792: ...sserted May also be shown as 816f070c2014ffff or 0x816f070c2014ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2015ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 21 This message is for the u...

Page 793: ...erted May also be shown as 816f070c2016ffff or 0x816f070c2016ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2017ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 23 This message is for the use...

Page 794: ...serted May also be shown as 816f070c2018ffff or 0x816f070c2018ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2581ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted All DIMMS This message is for the ...

Page 795: ...ild has Completed May also be shown as 816f070d0400ffff or 0x816f070d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0401ffff Rebuild completed for Array in system ComputerSystemElementName Drive 1 This message is for the use case when an implementati...

Page 796: ...mpleted May also be shown as 816f070d0402ffff or 0x816f070d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0403ffff Rebuild completed for Array in system ComputerSystemElementName Drive 3 This message is for the use case when an implementation has det...

Page 797: ...leted May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0405ffff Rebuild completed for Array in system ComputerSystemElementName Drive 5 This message is for the use case when an implementation has detec...

Page 798: ...mpleted May also be shown as 816f070d0406ffff or 0x816f070d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0407ffff Rebuild completed for Array in system ComputerSystemElementName Drive 7 This message is for the use case when an implementation has det...

Page 799: ...leted May also be shown as 816f070d0408ffff or 0x816f070d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0409ffff Rebuild completed for Array in system ComputerSystemElementName Drive 9 This message is for the use case when an implementation has detec...

Page 800: ...mpleted May also be shown as 816f070d040affff or 0x816f070d040affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040bffff Rebuild completed for Array in system ComputerSystemElementName Drive 11 This message is for the use case when an implementation has de...

Page 801: ...leted May also be shown as 816f070d040cffff or 0x816f070d040cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040dffff Rebuild completed for Array in system ComputerSystemElementName Drive 13 This message is for the use case when an implementation has dete...

Page 802: ...Rebuild has Completed May also be shown as 816f070d0410ffff or 0x816f070d0410ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f0807 0301ffff ProcessorElementName has been Enabled CPU 1 This message is for the use case when an implementation has detected a Proces...

Page 803: ...hown as 816f08070302ffff or 0x816f08070302ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0060 User Response No action information only 816f0807 2584ffff ProcessorElementName has been Enabled All CPUs This message is for the use case when an implementation has detected a Processor has been Enabled May also be...

Page 804: ...so be shown as 816f08132581ffff or 0x816f08132581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f0813 2582ffff System ComputerSystemElementName has recovered from an Uncorrectable Bus Error PCIs This message is for the use case when an implementation has ...

Page 805: ...rror May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f090c 2001ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 1 This message is for the use case when an imple...

Page 806: ...shown as 816f090c2002ffff or 0x816f090c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2003ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 3 This message is for the use case when an implementation has detected...

Page 807: ...816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2005ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 5 This message is for the use case when an implementation has detected Memory i...

Page 808: ...f or 0x816f090c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2007ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 7 This message is for the use case when an implementation has detected Memory is no longer Thr...

Page 809: ...08ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2009ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 9 This message is for the use case when an implementation has detected Memory is no longer Throttled May also b...

Page 810: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200bffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 11 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown...

Page 811: ...rviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200dffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 13 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200...

Page 812: ... Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200fffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 15 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200fffff or 0x8...

Page 813: ...ically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2011ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 17 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2011ffff or 0x816f090c2...

Page 814: ... notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2013ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 19 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2013ffff or 0x816f090c2013fff...

Page 815: ...lert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2015ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 21 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2015ffff or 0x816f090c2015ffff Severity Info Serv...

Page 816: ...ystem Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2017ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 23 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2017ffff or 0x816f090c2017ffff Severity Info Serviceable No Auto...

Page 817: ...p ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f0a07 0301ffff The Processor ProcessorElementName is no longer operating in a Degraded State CPU 1 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state May also be shown as 816f0a070301ffff or 0x816f0a070301ffff Severity Info Serviceable No Aut...

Page 818: ...CIM Information Prefix PLAT ID 0039 User Response No action information only 816f0a0c 2001ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2001ffff or 0x816f0a0c2001...

Page 819: ...ory Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2003ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be sho...

Page 820: ...pport No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2005ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Rem...

Page 821: ...tify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2007ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has b...

Page 822: ...ically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2009ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory t...

Page 823: ...eable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200bffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected an Over Temperature Condi...

Page 824: ...everity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200dffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected an Ove...

Page 825: ...0effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200fffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detecte...

Page 826: ...f or 0x816f0a0c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2011ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implement...

Page 827: ...816f0a0c2012ffff or 0x816f0a0c2012ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2013ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 19 This message is for the use case wh...

Page 828: ...shown as 816f0a0c2014ffff or 0x816f0a0c2014ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2015ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 21 This message is for the us...

Page 829: ...lso be shown as 816f0a0c2016ffff or 0x816f0a0c2016ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2017ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for...

Page 830: ...emory that has been Removed May also be shown as 816f0a0c2018ffff or 0x816f0a0c2018ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a13 0301ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 1 PECI This message is for the ...

Page 831: ...placing the system board n microprocessor number 816f0a13 0302ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 2 PECI This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error May also be shown as 816f0a130302ffff or 0x816f0a130302ffff Severity Info Serviceable No Automatically notify support No Alert Categ...

Page 832: ...th the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor number 818 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 833: ... A warning is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error An error typically indicates a failure or critical condition that impairs service or an expected function User response The actions that you should take to resolve the event Perform the steps in th...

Page 834: ... persists ensure that matching processors are installed i e matching option part numbers etc 3 Verify that the Processor s are installed in the correct sockets according to the service information for this product If not correct that problem 4 Check IBM support site for an applicable service bulletin or UEFI firmware update that applies to this processor error 5 Trained Service technician only Rep...

Page 835: ...ors have one or more cache levels with mismatched associativity Explanation Severity Error User Response Complete the following steps 1 Verify that matching processors are installed in the correct processor sockets Correct any mismatch found 2 Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error 3 Trained technician only Replace the ...

Page 836: ... an applicable service bulletin or firmware update that applies to this processor error 3 Trained technician only Replace the system board I 2018002 The device found at Bus arg1 Device arg2 Function arg3 could not be configured due to resource constraints The Vendor ID for the device is arg4 and the Device ID is arg5 OUT_OF_RESOURCES PCI Option ROM Explanation Severity Info User Response Complete ...

Page 837: ...OTE It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded Gen1 Gen2 settings can be configured via F1 Setup System Settings Devices and I O Ports PCIe Gen1 Gen2 Gen3 Speed Selection or the ToolsCenter Suite CLI Utility 4 Replace the adapter I 3808004 The IMM System Event log SEL is full IPMI System Event Log is Full Explanation Se...

Page 838: ...e following steps 1 If system failed to boot successfully DC cycle the system 2 If system boots to F1 setup update the UEFI image and reset bank to primary if required If the system boots without error recovery is complete and no additional action is required 3 If system fails to boot or if the firmware update attempt fails trained service technician only replace the system board I 3818009 The TPM...

Page 839: ...ied DIMM Serial Number Detected Explanation Severity Info User Response Complete the following steps 1 If this information event is logged in the IMM event log the server does not have qualified memory installed 2 The memory installed may not be covered under warranty 3 Without qualified memory speeds supported above industry standards will not be enabled 4 Please contact your Local Sales Represen...

Page 840: ... Detected Explanation Severity Info User Response Complete the following steps 1 Check the system event log for uncorrected DIMM failures and replace those DIMMs I 580A6 Memory spare copy has completed successfully Spare Copy Complete Explanation Severity Info User Response Complete the following steps 1 If you have added or removed DIMMs to the system and no additional errors were detected then p...

Page 841: ...rvice technician only Inspect Processor socket on each Processor removal and replace system board first if damaged or mis aligned pins are found Replace the system board S 2011001 An Uncorrected PCIe Error has Occurred at Bus arg1 Device arg2 Function arg3 The Vendor ID for the device is arg4 and the Device ID is arg5 PCI SERR Detected Explanation Severity Error User Response Complete the followin...

Page 842: ...e Gen1 Gen2 Gen3 Speed Selection or the ToolsCenter Suite CLI Utility 3 If problem persists then remove Adapter Card If system reboots successfully without the adapter replace that card 4 Trained Service technician only Replace the system board 5 Trained Service technician only Replace the processor S 3020007 A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Detecte...

Page 843: ...g steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Update the UEFI image 3 Replace the system board S 3050007 A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Detected System halted Explanation Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service...

Page 844: ...UEFI firmware 6 Remove and re install CMOS battery for 30 seconds to clear CMOS contents 7 Trained service technician only Replace the system board S 3060007 A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Detected System halted Explanation Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firm...

Page 845: ...echnician only Replace the system board S 3818007 The firmware image capsules for both flash banks could not be verified CRTM image capsule could not be verified Explanation Severity Error User Response Complete the following steps 1 If system failed to boot successfully DC cycle system 2 If system boots to F1 setup update the UEFI image and reset bank to primary if required If the system boots wi...

Page 846: ... inspect Processor socket pins for damaged or mis aligned pins If damage is found or this is an upgrade Processor replace the system board If there are multiple Processor s swap Processor s to move affected Processor to another Processor socket and retry If problem follows the affected Processor or there is only one Processor replace the affected Processor 6 Trained technician only If problem stay...

Page 847: ...ck to ensure that DIMMs are firmly seated and that no foreign material can be seen in the DIMM connector If either condition is observed correct and retry with the same DIMM Note The event Log might contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem 3 If problem persists replace the DIMM identified by LightPath and or event log entry 4 ...

Page 848: ...r Response Complete the following steps 1 Check the IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Inspect the processor socket for foreign debris or damage If debris is found remove the debris 3 Trained technician only If error recurs or socket damage is found replace the system board 4 Trained Service Technician Only Replace the processor S 68...

Page 849: ...vent Automated Boot Recovery Booting Backup UEFI Image Explanation Severity Warning User Response Complete the following steps 1 Check the IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Update the primary UEFI image 3 Replace the system board W 305000A An invalid date and time have been detected RTC Date and Time Incorrect Explanation Severity W...

Page 850: ...m persists switch to backup UEFI or update the current UEFI image 3 Replace the system board W 305800B DRIVER HEALTH PROTOCOL Reports Reboot Required Controller DRIVER HEALTH PROTOCOL Reports Reboot Required Controller Explanation Severity Warning User Response Complete the following steps 1 No action required The system will reboot at the end of POST 2 If the problem persists switch to the backup...

Page 851: ...tatus Driver DRIVER HEALTH PROTOCOL Reports Invalid Health Status Driver Explanation Severity Warning User Response Complete the following steps 1 No action required The system will reboot at the end of POST 2 If the problem persists switch to the backup UEFI image or update the current UEFI image 3 Replace the system board W 3808000 An IMM communication failure has occurred IMM Communication Fail...

Page 852: ...r Retrieving System Configuration from IMM Explanation Severity Warning User Response Complete the following steps 1 Use the Setup Utility to verify and save the settings which will recover the settings 2 Reset the IMM from the CMM 3 Use CMM to remove auxiliary power from the compute node This will reboot the compute node 4 Check the IBM support site for an applicable service bulletin or firmware ...

Page 853: ... support W 3868002 IFM Error communicating with the IMM IFM may not be deployed correctly IFM Error communicating with the IMM IFM may not be deployed correctly Explanation Severity Error User Response Complete the following steps 1 Update all firmware including adapter firmware to the latest levels 2 If problem persists escalate to the next level of support W 3938002 A boot configuration error ha...

Page 854: ...st the known problems the update addresses 3 If the previous steps do not resolve the problem at the next maintenance opportunity swap the DIMMs on the same memory channel one at a time to a different memory channel or Processor check service information for this product Install guide for population requirements for sparing paring modes If PFA follows a moved DIMM to any DIMM connector on the diff...

Page 855: ...e Explanation Severity Error User Response Complete the following steps 1 If a DIMM connector error LED is lit resolve the failure 2 Make sure that the DIMM connectors are correctly populated for mirroring mode W 580A2 Invalid memory configuration for Sparing Mode Please correct memory configuration Unsupported DIMM Population for Spare Mode Explanation Severity Error User Response Complete the fo...

Page 856: ...ery is properly seated 2 Check the IBM support site for an applicable service bulletin or firmware update that applies to this error 3 Replace the CMOS battery 4 Trained technician only Replace the system board 842 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 857: ... result when you run the DSA Broadcom network test 405 000 000 BRCM TestControlRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 001 000 BRCM TestMIIRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify ...

Page 858: ...003 000 BRCM TestInternalMemory Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 004 000 BRCM TestInterrupt Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No 844 HX1310 HX2310 E HX3310 HX3310 F Installation ...

Page 859: ... No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 006 000 BRCM TestLoopbackPhysical Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 007 000 BRCM TestLEDs Test Passed The test passed Recoverable No Appendix C DSA diagnostic te...

Page 860: ...Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 801 000 BRCM TestMIIRegisters Test Aborted The MII register test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 846 HX1310 HX2310 E...

Page 861: ...3 000 BRCM TestInternalMemory Test Aborted The internal memory test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 804 000 BRCM TestInterrupt Test Aborted The interrupt test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Appendi...

Page 862: ...t website Latest level of DSA Latest level of BMC IMM 405 806 000 BRCM TestLoopbackPhysical Test Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 807 000 BRCM TestLEDs Test Aborted Verification of status LEDs was canceled Recove...

Page 863: ...nt firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 ...

Page 864: ...ile testing non volatile RAM Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by s...

Page 865: ...TestInterrupt Test Failed A failure was detected while testing interrupts Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If ...

Page 866: ...BMC IMM 405 906 000 BRCM TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware...

Page 867: ...If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test Test results for the DSA checkpoint panel test The following messages can result whe...

Page 868: ...e at both ends 2 Verify that the Baseboard Management Controller BMC is working 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 180 901 000 Check point Panel Test Failed Check point Panel Test Failed Operator reporte...

Page 869: ...upport website Latest level of DSA Latest level of BMC IMM DSA CPU stress test results The following messages can result when you run the CPU stress test Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test 089 000 000 CPU Stress Test Passed CPU Stress Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No...

Page 870: ...the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 089 802 000 CPU Stress Test Aborted CPU Stress Test Aborted System resource unavailability error Recoverable No Severity Warning Serviceable Yes Automatically notify support ...

Page 871: ...ed Memory size is insufficient to run the test At least 1GB is required Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 089 804 000 CPU Stress Test Aborted CPU Stress Test Aborted User pressed Ctrl C Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related li...

Page 872: ...em has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA EXA port ping test results The following messages can result when you run the EXA port ping test Te...

Page 873: ...alability cable connections are as per specification 3 Make sure that DSA and BIOS uEFI are at the latest level 4 If the problem remains contact your technical service representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 401 802 000 EXA Port Ping Test Aborted EXA Port Ping Test Aborted Port connections may not be correct Recoverable No Severity Warning Servi...

Page 874: ...cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Check scalability cables for loose connections 4 Replace the scalability cable s for specified port s 5 If the problem remains contact your technical service representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA hard drive ...

Page 875: ...Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify that Hard drive supports self test and self test logging 4 If the problem remains contact your technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 217 900 000 HDD Test Failed HDD Test Failed The hard drive self...

Page 876: ...DSA Latest level of BMC IMM DSA Intel network test results The following messages can result when you run the Intel network test Test results for the DSA Intel network test The following messages can result when you run the DSA Intel network test 406 000 000 IANet Registers Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Su...

Page 877: ...el of BMC IMM 406 002 000 IANet FIFO Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 003 000 IANet Interrupts Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Appendix C DSA diagnostic test results 863 ...

Page 878: ...Support website Latest level of DSA Latest level of BMC IMM 406 800 000 IANet Registers Test Aborted Registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 801 000 IANet EEPROM Test Aborted EEPROM test was canceled Recoverable No 864 HX1310 HX2310 E HX3310 HX3310 F ...

Page 879: ...No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 803 000 IANet Interrupts Test Aborted Interrupt test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic te...

Page 880: ...Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support web...

Page 881: ...st level of DSA Latest level of BMC IMM 406 902 000 IANet FIFO Test Failed A failure was detected during the FIFO test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD sect...

Page 882: ...ssign a unique interrupt to the device 4 Rerun the test 5 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 904 000 IANet Loopback Test Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes ...

Page 883: ...t results for the DSA LSI hard drive test The following messages can result when you run the DSA LSI hard drive test 407 000 000 LSIESG DiskDefaultDiagnostic Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 407 800 000 LSIESG DiskDefaultDiagnostic Test Aborted The t...

Page 884: ... the latest level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA memory isolation test results The following messages can result when you run the memory isolation test Test results for the DSA memory isolation test The following messages can result when you run the DSA mem...

Page 885: ...verable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 000 002 Standalone Memory Test Passed Quick Full Memory Test CPU 2 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA d...

Page 886: ...04 Standalone Memory Test Passed Quick Full Memory Test CPU 4 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 811 000 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No 872 HX1310 HX2310 E H...

Page 887: ... Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 888: ...Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DI...

Page 889: ...evel of DSA Latest level of BMC IMM 201 812 001 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 ...

Page 890: ...e at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 812 003 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the ...

Page 891: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 813 001 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically noti...

Page 892: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 893: ...cubbing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 894: ...pset Error Can not disable Scubbing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Res...

Page 895: ...of DSA Latest level of BMC IMM 201 815 000 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 896: ...e at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 815 002 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action ...

Page 897: ...f the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 816 000 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify s...

Page 898: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 899: ...Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconne...

Page 900: ...emory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Res...

Page 901: ...test level of DSA Latest level of BMC IMM 201 818 003 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn o...

Page 902: ...e at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 819 001 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after ...

Page 903: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 819 003 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatica...

Page 904: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 905: ... is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 906: ...egisters are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Res...

Page 907: ...test level of BMC IMM 201 821 002 Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service rep...

Page 908: ...t DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 822 000 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 I...

Page 909: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 822 002 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response C...

Page 910: ...ioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 824 000 Standalone Memory ...

Page 911: ...on and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it ...

Page 912: ...d Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the s...

Page 913: ...links IBM Support website Latest level of DSA Latest level of BMC IMM 201 826 001 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 ...

Page 914: ...SA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 826 003 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned on...

Page 915: ...urn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 827 001 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Se...

Page 916: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 917: ... control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 918: ...in masking MSR machine check control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Res...

Page 919: ... Latest level of BMC IMM 201 845 000 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service repres...

Page 920: ...e at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 845 002 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after...

Page 921: ...presentative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 859 000 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No...

Page 922: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 923: ...ed INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to ...

Page 924: ...Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Res...

Page 925: ...ite Latest level of DSA Latest level of BMC IMM 201 860 003 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the...

Page 926: ...e at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 861 001 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact ...

Page 927: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 861 003 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete ...

Page 928: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 929: ...No OEM1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 930: ...mory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Res...

Page 931: ...est level of DSA Latest level of BMC IMM 201 863 002 Standalone Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn o...

Page 932: ...EFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 864 000 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains ...

Page 933: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 864 002 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complet...

Page 934: ...g steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC ...

Page 935: ...T key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 936: ...Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s...

Page 937: ... of DSA Latest level of BMC IMM 201 866 001 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 938: ...e at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 866 003 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2...

Page 939: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 867 001 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response C...

Page 940: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 941: ... GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 942: ... EFI SAL Buffer allocated in GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Res...

Page 943: ... of DSA Latest level of BMC IMM 201 869 000 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 944: ...e at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 869 002 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2...

Page 945: ...e 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 870 000 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No Use...

Page 946: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 947: ...oamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 948: ...ne Memory Test Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Res...

Page 949: ...Latest level of DSA Latest level of BMC IMM 201 871 003 Standalone Memory Test Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off...

Page 950: ...e at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 877 001 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the ...

Page 951: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 877 003 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No...

Page 952: ...lowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of...

Page 953: ...the sparing feature OFF Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 954: ... manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Res...

Page 955: ... of BMC IMM 201 885 002 Standalone Memory Test Aborted Processor does not support MTRR register manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical se...

Page 956: ...that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 886 000 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after...

Page 957: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 886 002 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No Us...

Page 958: ...llowing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level o...

Page 959: ...links IBM Support website Latest level of DSA Latest level of BMC IMM 201 899 002 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 899 003 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recover...

Page 960: ...resentative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and ...

Page 961: ... Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 901 002 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test af...

Page 962: ...em and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corr...

Page 963: ...ps 1 Turn off and restart the system 2 Make sure that the DSA Diagnostic code is at the latest level 3 Run the test again 4 If the system has stopped responding turn off and restart the system 5 Check the system firmware level and upgrade if necessary 6 Run the memory diagnostic to identify the specific failing DIMM 7 If the failure remains refer to Troubleshooting by symptom in the system Install...

Page 964: ...l of DSA Latest level of BMC IMM 202 803 000 MemStr Test Aborted User pressed Ctrl C Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 202 901 000 MemStr Test Failed Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No 950 HX1310 HX2310 E HX3310 HX3310 F ...

Page 965: ...t Failed Memory size is insufficient to run the test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Ensure that all memory is enabled by checking the Available System Memory in the Resource Utilization section of the DSA Diagnostic Event log 2 If necessary access the Configuration Setup Utility program by pressing F1 durin...

Page 966: ...ted links IBM Support website Latest level of DSA Latest level of BMC IMM 166 801 001 IMM I2C Test Aborted IMM returned incorrect response length Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect ...

Page 967: ...and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 803 001 IMM I2C Test Aborted Node Busy Try later Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for ...

Page 968: ... Latest level of DSA Latest level of BMC IMM 166 805 001 IMM I2C Test Aborted Invalid Command for given LUN Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and B...

Page 969: ...l of DSA Latest level of BMC IMM 166 807 001 IMM I2C Test Aborted Out of space Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest leve...

Page 970: ...M 166 809 001 IMM I2C Test Aborted Request data truncated Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM S...

Page 971: ...01 IMM I2C Test Aborted Request data field length limit exceeded Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related link...

Page 972: ...ber of requested data bytes Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of...

Page 973: ...uest Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BM...

Page 974: ...cally notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 818 001 IMM I2C Test Aborted Cannot execute duplica...

Page 975: ...ion 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 820 001 IMM I2C Test Aborted Command response could not be provided Device in firmware update mode Recoverable No Severity Warning Serviceable Yes Automatically not...

Page 976: ...onds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 822 001 IMM I2C Test Aborted Destination unavailable Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn o...

Page 977: ...wer 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 824 001 IMM I2C Test Aborted Cannot execute command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and discon...

Page 978: ...for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 904 001 IMM I2C Test Failed IMM Indicates failure in PCA9543 2 Channel I2C Switch bus BUS 3 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system an...

Page 979: ...level 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 907 001 IMM I2C Test Failed IMM Indicates failure in LM75 Thermal Sensor bus BUS 6 Recoverable No Severity Error Serviceable Yes Automatically notify support ...

Page 980: ...ally notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the nex...

Page 981: ...have installed new hardware or software in your environment check http www lenovo com serverproven to make sure that the hardware and software is supported by your product Go to http www lenovo com support to check for information to help you solve the problem Gather the following information to provide to the service technician This data will help the service technician quickly provide a solution...

Page 982: ...www lenovo com support The most current version of the product documentation is available in the following product specific Information Centers Flex System products http pic dhe ibm com infocenter flexsys information index jsp System x products http shop lenovo com us en systems NeXtScale System products http pic dhe ibm com infocenter nxtscale documentation index jsp How to send DSA data You can ...

Page 983: ...support IBM is Lenovo s preferred service provider for the System x Flex System and NeXtScale System products You can receive hardware service through your Lenovo reseller or from IBM To locate a reseller authorized by Lenovo to provide warranty service go to http www ibm com partnerworld and click Business Partner Locator For IBM support telephone numbers see http www ibm com planetwide In the U ...

Page 984: ...970 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 985: ...ew editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not aff...

Page 986: ...ard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expressed as t...

Page 987: ...tered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the particulate contamination must be more than 60 2 The room must be free of conductive contamination such as zinc whiskers Gaseous Copper Class G1 as per ANSI ISA 71 04 19853 Silver Corrosion rate of less than 300 Å in 30 days 1 ASHRAE 52 2 2008 Meth...

Page 988: ...equired to take adequate measures European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2014 30 EU on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommend...

Page 989: ...n EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Meitnerstr 9 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnberei...

Page 990: ...guideline Japanese Statement of Compliance for Products More than 20A Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference EMI Class A statement 976 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 991: ...People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix E Notices 977 ...

Page 992: ...Taiwan BSMI RoHS declaration 978 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 993: ...Appendix F Power cord safety statement Attention Use No 26 AWG or larger UL listed or CSA certified telecommunication line cord Copyright Lenovo 2016 2017 979 ...

Page 994: ...980 HX1310 HX2310 E HX3310 HX3310 F Installation and Service Guide ...

Page 995: ...ce 974 collecting data 47 COM port bracket removing 152 replacing 154 COM port bracket removing 152 COM port bracket replacing 154 components server 20 85 configuration information 29 instructions 29 Nx boot failure 83 Setup Utility 29 configuration programs 30 configuring hardware 30 configuring your server 29 configuring BIOS optimization 45 configuring boot options 46 configuring HX Series appl...

Page 996: ...ages IMM2 1 179 error messages 63 error symptoms general 63 hard disk drive 64 intermittent 65 keyboard 66 memory 67 microprocessor 68 monitor 68 mouse 66 network connection 71 power 71 serial port 76 software 76 USB port 77 USB device 66 video 68 77 errors format DSA code 62 Ethernet 10 controller 78 Ethernet activity LED 15 Ethernet controller configuration 30 Ethernet support 10 European Union ...

Page 997: ...dule 113 integrated management module overview 10 using 36 Integrated management module 2 1 error messages 179 integrated management module II event log 57 58 programs 30 intermittent problems 65 internal connectors 22 introduction 1 IP address for the IMM 38 IPMI event log 57 58 IPMItool 58 J Japanese electromagnetic compatibility statements 975 jumper UEFI boot recovery 81 jumpers system board 2...

Page 998: ...el release latch 14 out of band 83 P particulate contamination 973 parts listing 85 parts structural 90 PCI riser card assembly 120 121 PCI riser slots installation configurations 126 supported configurations 126 PCI riser card LEDs location 57 PCI riser card assembly removing 120 replacing 121 People s Republic of China Class A electronic emission statement 977 POST 59 event log 58 POST event log...

Page 999: ...upply 133 hot swap hard disk drive 111 hot swap hard disk drive backplane 135 LCD system information display panel 151 memory module 119 microprocessor 161 operator information panel 149 PCI riser card assembly 121 server components 103 structural parts 104 system board 172 thermal kit hot swap fan 129 Tier 1 CRUs 110 Tier 2 CRUs 156 USB connector assembly front 145 video connector assembly front ...

Page 1000: ... emission statement 977 Taiwan product service 969 telecommunication regulatory statement 973 telephone numbers 969 test log viewing 62 thermal grease 168 thermal kit hot swap fan removing 129 replacing 129 tools call home 62 tools diagnostic 51 trademarks 972 troubleshooting 47 symptom 63 turning off the server 27 turning on the server 26 U UEFI boot recovery jumper 81 undetermined problems 79 un...

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