Lenovo HX1310, Installation And Service Manual

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Table 16. Power problems and actions (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
2. Make sure that the reset button is working correctly:
a. Disconnect the server power cords.
b. Reconnect the power cords.
c. (Trained technician only) Reseat the operator information panel cable, and
then repeat steps 2a and 2b.
• (Trained technician only) If the server starts, replace the operator
information panel.
• If the server does not start, go to step 3.
3. Make sure that both power supplies installed in the server are of the same type.
Mixing different ratings of power supplies in the server will cause a system error
(CONFIG icon will be shown on the LCD system information display panel).
4. Make sure that:
• The power source meets the minimum voltage requirement for the installed
power supplies.
• The type of memory that is installed is correct.
• The DIMMs are fully seated.
• The LEDs on the power supply do not indicate a problem.
• The microprocessors are installed in the correct sequence.
5. Reseat the following components:
a. Operator information panel connector
b. Power supplies
6. Replace the components listed in step 5 one at a time, in the order shown,
restarting the server each time.
7. If you just installed an optional device, remove it, and restart the server. If
the server now starts, you might have installed more devices than the power
supply supports.
8. See “Power-supply LEDs” on page 54.
9. See “Solving undetermined problems” on page 79.
Pwr rail 1 error has been
recorded in the system event
log. 1. Disconnect the server power cords.
2. (Trained technician only) remove microprocessor 1 if the Pwr rail 1 error has
been recorded in the system event log.
3. (Trained technician only) replace the system board (see “For service technician
only: removing the system board” on page 169 and “For service technician only:
replacing the system board” on page 172).
4. Reinstall the component; then, restarting the server. If the Pwr rail 1 error has
been recorded in the system event log again, the component that you just
reinstalled is defective. Replace the defective component.
• (Trained technician only) Microprocessor 1 (see “For service technician only:
removing a microprocessor and heat sink” on page 156 and “For service
technician only: replacing a microprocessor and heat sink” on page 161).
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HX1310, HX2310-E, HX3310, HX3310-F Installation and Service Guide