Johnson & Johnson Surgical Vision Veritas, Operator'S Manual

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Error Messages, Troubleshooting, and Diagnostics
Z370584 Rev. D Status, Warning, and Error Messages
10-27
2. Tune the handpiece and continue surgery.
3. If the error does not clear or if the error continues to occur, document the error message
and contact JJSV for technical service.
416 Foot pedal error.
Probable cause:
• Foot pedal communication error.
• Could not open port.
• Too many wireless devices.
• Foot pedal battery too low.
Corrective action:
1. Check the wired or wireless connection to the system.
2. Wired Connection.

Disconnect and reconnect the foot pedal cable.
3. Wireless Connection

Wake up the foot pedal and allow the wireless to connect to the system.

If foot pedal does not connect, connect foot pedal to console via cable to continue
with current case.

If the foot pedal does not connect, pair the foot pedal to the system.

If foot pedal still does not connect, with foot pedal cable disconnected, remove and
reinsert foot pedal battery (ALP and VERITAS foot pedal only).
4. If the error does not clear, replace the cable or the foot pedal, and repeat steps 2 or 3.
5. If the error continues, select End Case , then Shutdown . Start up the system.
6. If the error still does not clear or if the error continues to occur, document the error
message and contact JJSV for technical service.
419 Foot pedal communication error.
Probable cause: Communication Error.
Corrective action:
1. Select End Case .
2. Select Shutdown .
3. Select Yes and wait for the system to power off.
4. Start up the system.
5. Check the foot pedal connection to the connector on the back of the system.
6. Ensure the wireless foot pedal is paired and has power.
7. Run the Foot Pedal Test.
8. Replace the foot pedal cable.