Johnson & Johnson Surgical Vision Veritas, Operator'S Manual

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Error Messages, Troubleshooting, and Diagnostics
Z370584 Rev. D Troubleshooting
10-7
Priming Errors
1. Check the tubing pack loading, including reloading the tubing pack.
2. Verify that there are no kinks, clogs, or loose fittings.
3. Replace the handpiece and the tip and prime.
4. Replace the tubing pack.
5. Check the test chamber for proper installation and any leaks.
6. Contact JJSV for Technical Service.
Irrigation
No Irrigation Flow
1. Ensure you selected the appropriate mode on the screen.
2. Check for kinks in the irrigation tubing.
3. Check the tubing connection to the handpiece.
4. Tap the drip chamber to ensure the valve operates properly.
5. Check the bottle height.
6. Press the foot pedal to position 1 and check for flow.
7. Listen for the irrigation pinch valve in the tubing manifold area when you press the
foot pedal to confirm that the valve operates.
8. If there is still no flow, replace the tubing pack.
Reduced/insufficient irrigation flow
1. Check for kinks in the tubing or leaks in the tubing or the handpiece.
2. Check the bottle height.
3. Check the tubing connections.
4. Check for a pinched irrigation sleeve at the incision.
Irrigation flow continues even when foot pedal is off (position 0)
1. Check that there is no obstruction to the foot pedal or that the foot pedal is stuck in
position 1.
2. Check the foot pedal operation.
3. Verify that Continuous Irrigation is not active.
Anterior chamber is too shallow or too deep
1. Check the bottle height.
2. Too shallow, check for a pinched irrigation sleeve at the incision.
3. Check the pump speed (flow rate).
4. Check for obstructions to the irrigation tubing.
5. Ensure you balanced irrigation and aspiration.