IC Realtime Max 16, User Manual

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©2009 IC Realtime, Inc. 134
Motion detection zone masking setup is incorrect.
Sensitivity is too low.
13. Can not log in to client-end or web.
These are the possibilities:
Windows 2000 or above are the only supported operating systems.
ActiveX control has been disabled.
DX8.1 or higher is required. Upgrade display card driver to the newest
available.
Network connection error.
Physical network setup error.
Password or user name is invalid.
Client-end is incompatible with the DVR unit.
14. There is only mosaic. No video when preview or playback file remotely.
These are the possibilities:
Network latency is not good.
Client-end resources are limited.
There is privacy mask or channel protection setup.
Current user has no right to monitor.
DVR local video output quality is poor.
15. Network connection is not stable.
These are the possibilities:
The network connection itself is unstable.
IP address conflict.
MAC address conflict.
PC or DVR network card is bad.
16. Burn error /USB backup error.
These are the possibilities:
System is using too much CPU resources. Stop recording first and then
begin backup.
Data amount exceeds backup device capacity. You will receive “Not enough
space!”.
Backup device is not compatible.
Backup device is damaged.
17. Keyboard can not control DVR.
These are the possibilities:
DVR serial port connection is incorrect.
Address is not correctly setup with either the DVR or the keyboard.
When there are several converters, the power supply may not be sufficient.
Transmission distance is too far.