IC Realtime Max 16, User Manual

Page: 132 / 140

©2009 IC Realtime, Inc. 132
10 10 10 10 FAQ FAQ FAQ FAQ
1. DVR does not boot up properly.
These are the possibilities:
Input power is incorrect.
The power cord is incorrectly seated.
Power switch is damaged.
HDD malfunction or something wrong with HDD ribbon.
Seagate DB35.1
，
DB35.2
，
SV35 or Maxtor 17-g has compatibility problem.
Upgrade to the latest version to solve this problem.
Front panel circuit board is damaged.
Main board is damaged.
2. DVR often automatically shuts down or stops running.
These are the possibilities:
Input voltage is not stable or it is too low.
HDD malfunction or something wrong with the ribbon cable.
The working environment is too harsh. It’s either operating in too cold or too
hot of an area.
Accumulation of too much dust in the unit.
Hardware malfunction.
3. The system can not detect hard disk.
These are the possibilities:
HDD is broken. Physically or logically damaged.
HDD ribbon is damaged.
HDD cable connection or power connection is loose.
4. There is no video seen whether it is one-channel, multiple-channel or all-
channel outputs.
These are the possibilities:
Check all video connections.
There is either no video input signal or it is too weak.
Check if privacy mask setup is turned on for certain channels.
Check for indicator icons on screen. A lock icon represents no right to view,
and a question mark represents no video signal.
DVR hardware malfunction.
5. Video output is distorted.
These are the possibilities:
Use only one primary output at a time. Either the VGA output or the first
composite output.
The DVR and monitor resistance are not compatible.
Video transmission is too long and may be degrading the signal.
The monitor’s color or brightness is not correctly setup.