IC Realtime Max 16, User Manual

Page: 135 / 140

©2009 IC Realtime, Inc. 135
18. Alarm signal can not be disarmed.
These are the possibilities:
Alarm setup is incorrect.
Alarm output has been triggered manually.
Input device error or connection is not correct. Check all terminated
connections.
19. Alarm function can not be armed.
These are the possibilities:
Alarm setup is incorrect.
Alarm cable connection is not properly seated in the respective terminals.
Alarm input signal is incorrect.
There are two loops connected to one alarm device. Correct the loop.
20. The Remote control does not work.
These are the possibilities:
Remote control address is not correct. Press ‘RC’ on the remote, and type
the default address (8)
Distance is too far or control angle is too narrow.
Remote control battery power is low.
Either the remote control is damaged or the DVR front panel is damaged.
21. Record storage period is not enough.
These are the possibilities:
Camera quality is too low. Lens is dirty. Camera is installed against the light.
Camera aperture setup is not correct.
HDD capacity is not enough. Add additional hard drive space.
HDD is damaged.
22. Can not playback the downloaded file.
These are the possibilities:
There is no media player. Refer to our support page to download the newest
version of media player.
Make sure you have the newest graphical driver issued to your video card.
There is no DivX503Bundle.exe control (CODEC) when you play the file
converted to an AVI file via your defaulted media player.
No DivX503Bundle.exe or ffdshow-2004 1012 .exe in Windows XP OS.
23. Lost local menu operation password or network password
Contact your local service engineer or our sales person for help. We can guide you
to solve this problem. Only authorized vendors will be able to receive help on this
topic.
Slight difference may be found in user interface. All the designs and software
here are subject to change without prior written notice.