HP StorageWorks 2000fc, Reference Manual

Page: 193 / 330

Chapter 6 Additional Configuration Functions and Utilities 193
To save log information to a file:
1. Select Manage > Utilities > Debug Utilities > Save Logs To File.
2. In the Enter Your Contact Information panel, type contact information and
comments to include in the log information file.
Contact information provides the support representatives who are reviewing the file
a means to identify who saved the log. Comments can explain why the logs are
being saved and include pertinent information about system faults.
3. In the Select Log Types panel, select the logs to include in the file.
By default, all logs are selected.
Note –
Select logs judiciously. Gathering log data can be a lengthy operation,
especially if the system is performing I/O.
4. Click Generate Log Information.
When processing is complete, a summary page is displayed.
5. Review the summary of contact information, comments, and selected logs.
6. Click Download Selected Logs To File.
7. If prompted to open or save the file, click Save.
8. If prompted to specify the file location and name, do so using a
.logs
extension.
The default file name is
store.logs
. If you intend to capture multiple event logs,
be sure to name the files appropriately so that they can be identified later.
Note – If you are using Firefox and have a download directory set, the file is
automatically saved there.
Setting Up the Debug Log
When instructed to do so by service personnel, as an Advanced Manage user you
can configure the debug log. The debug log captures data that will help service
personnel locate problems within the system logic. See “Configuring the Debug
Log” on page 224.