HP StorageWorks 2/140 - Director Switch, Service Manual

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Diagnostics
92 Director 2/140 Service Manual
Did the View All - HAFM 8 window display and is the HAFM application
operational?
NO YES
↓
The problem is transient and the HAFM appliance is operational. Exit
MAP.
Contact the next level of support. Exit MAP.
MAP 0400: Loss of HAFM Appliance or Web Browser PC
Communication
This MAP describes fault isolation of the Ethernet communication link between a
director and the HAFM appliance, or between a director and a Web browser PC
running the Embedded Web Server interface. Failure indicators include:
■
At the HAFM main window, a grey square with an exclamation mark
associated with the icon representing the director reporting the problem.
■
At the Hardware View, a grey square at the alert panel, a
No Link
status
and reason at the director Status table, and no FRUs visible for the director.
■
At the Web browser PC, a
Page cannot be found, Unable to
locate the server, HTTP 404-file not found
, or other
similar message.
■
Event codes recorded at the director Event Log or Embedded Web Server
Event Log.
When the logical connection between the director and HAFM appliance is
initiated, it may take up to five minutes for the link to activate. This delay is
normal.
Caution: Prior to servicing a director or HAFM appliance, determine the
Ethernet LAN configuration. Installation of directors and the HAFM appliance
on a public customer intranet can complicate problem determination and fault
isolation.
1
Was an event code 430, 431, or 432 observed at the director Event Log (HAFM
appliance) or at the Embedded Web Server Event Log?
YES NO