MAN0923_Issue 3_04/15
Touchpoint Pro
Operating Instructions
134
Error
Code
Message
Possible
Cause
Remedial
Action
19
Operation failed; invalid physical
channel number.
Please refer to error 2
Please refer to error 2
20
Module ID could not be assigned,
because it is already in use by
another module
Each module on the
system must have a
unique module ID (e.g.
M03)
Select a different Module ID
21
Operation failed; wrong number of
parameter identifiers.
Please refer to error 2
Please refer to error 2
22
Not used
23
Operation failed; Module ID does not
exist.
May occur during
configuration or
changeover of a module
1. Re-initialise the ring network
2. Retry the operation
3. If the error has not cleared, if possible cycle the
power to the system.
4. If the problem persists, please contact your local
service representative
24
I/O Module cannot be
de-commissioned, because one or
more channels on this module are
commissioned. Please
de-commission all channels before
de-commissioning the module.
All channels of a
module must be
de-commissioned before
a module can be
de-commissioned
1. De-commission all channels on the I/O Module.
2. Retry the operation.
25
Operation failed; Module ID does not
match
Please refer to error 23
Please refer to error 23
26
Operation failed; an I/O Module with
the same UDID does already exist on
the system.
Each Touchpoint Pro
component has a unique
identifying code.
Contact your local representative to obtain a
replacement module.
27
Operation failed; the intended
operation is not allowed for the
current I/O Module state
These errors may occur
if configuration of the
module or its channels
was interrupted, leaving
the module in an
undetermined state
Depending on the intended operation, either:
Restart the configuration for the module, or from the
configuration screen, remove the module and restart
commissioning, or Force the module to Normal state
28
The I/O Module could not be found
on the network (unknown UDID)
Please refer to error 23
Please refer to error 23
29
The I/O Module could not be found
on the network (unknown SDID)
Please refer to error 23
Please refer to error 23
30
Operation failed; I/O Module state is
invalid
Please refer to error 27
Please refer to error 27
9. Problem Solving
