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Troubleshooting

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       Chapter 9 

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Troubleshooting

Chapter 9 provides procedures for troubleshooting the electrical, mechanical and firmware 
elements of the HI 6500 series instrument and for using Hardy’s Integrated Technician 
(IT®) software utility to isolate problems. Flow charts provide troubleshooting procedures 
for the ontroller, load cells, and cabling. 

NOTE

Never run Hardy’s Integrated Technician testing while in a production mode. The 
reported weight readings will not be correct and can cause equipment to start or stop 
unpredictably.

Disassembly and Reassembly Notes, Warnings & Cautions

Always disconnect the power cord before disassembling.

Always replace broken or damaged modules or hardware immediately.

Always check to be sure that no loose parts are sitting on printed circuit boards or 

electrical connectors or wires when disassembling or reassembling.

Always protect printed circuit boards from electrostatic discharge (ESD). Always use 

approved ESD wrist straps and anti-static pads.

WARNING -   EXPLOSION HAZARD - DO NOT REPLACE COMPONENTS 
UNLESS POWER HAS BEEN SWITCHED OFF OR AREA IS KNOWN TO BE NON-
HAZARDOUS.

AVERTISSEMENT – Risque d’explosion- Ne pas remplacer les composants à 
moins que la source d’alimentation soit éteinte ou que la zone est classifiée non 
dangereuse.

WARNING -   EXPLOSION HAZARD - DO NOT DISCONNECT EQUIPMENT 
UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE 
NON-HAZARDOUS

AVERTISSEMENT – Risque d’explosion – Ne pas déconnecter l’équipement à 
moins que la source d’alimentation ait été mise en position « éteint » ou que la 
zone soit classifiée non dangereuse.

Summary of Contents for HI 6500 Series

Page 1: ...Weight Processor HI 6500 Series User s Guide Hardy Process Solutions Document Number 0596 0331 01 REV D3 ...

Page 2: ...ion Plant audits and performance measurement Emergency troubleshooting and repair To request Emergency Service and Troubleshooting Start up Installation Calibration Verification or to discuss a Maintenance Agreement please call 800 821 5831 or Emergency Service after hours Standard Hours 6 30 AM to 5 30 PM Pacific Standard Time and weekends Outside the U S Hardy Process Solutions has built a netwo...

Page 3: ...cifications 7 Basic Specifications 7 General 7 WAVERSAVER HI 6500 XP and HI 6510 XP Only 7 Common Mode Rejection 8 Printer Port 8 USB Port 8 Network Connectivity 8 Environmental Requirements 9 Approvals 9 Front Display Panel 9 Enclosure Options 9 Chapter 3 HI 6500 Installation 11 Unpacking 11 Spare Parts List 12 Tool List 12 Installing the HI 6500 Series Instrument 12 Installation options for the ...

Page 4: ... Instrument 34 Ethernet UDP 34 I O Tables For Communications to PLCs 35 OUTPUT Table Description 35 INPUT Table Description 36 Hardy Command Numbers 37 Status Word Bits 39 EtherNet IP 40 Modbus TCP 40 Installing the Hardy Modbus Link Test Package 41 Modbus Termination Parameter 46 Modbus RTU over RS 485 47 Modbus Setup 47 Modbus Functions 47 Modbus Registers 47 Network Command Interface 48 Profibu...

Page 5: ...ght Parameter 72 Sensitivity Parameter 73 Hard Cal Commands and Parameters 73 Cal Lo Weight Parameter 73 Cal Tolerance Parameter 74 Span Weight Parameter 76 Cal Date Parameter 76 Multi Point Calibration 76 Communication Menu 77 HI 6510 Only 77 EtherNet IP Commands and Parameters 78 Ethernet TCP IP Commands and Parameters 80 Enable DHCP Parameter 80 Fixed IP Parameter 80 Mask Address Parameter 81 G...

Page 6: ...ons Parameter Menu 100 Tare Operations Commands and Parameters 100 Tare Amount Parameter 100 Tare Offset Parameter 102 Tare Command 103 Zero Operations Commands and Parameters 103 Zero Tolerance Parameter 103 Zero Amount Parameter 103 Zero Command 104 The Zero Command will fail if the scale is in motion 104 Auto Mode 104 Count Operations Parameters and Commands 104 Security Parameter Menu 106 The ...

Page 7: ...Cell Point Input Output Measurements 118 Load Check 119 C2 eCAL Electronic Calibration 119 Gravitation Correction 119 C2 and eCAL Calibration from the Web Page 121 C2 Calibration from the Front Panel 122 Hard Calibration 123 Hard Calibration from the Web page 123 Hard Calibration from the Front Panel 124 Multi Point Calibration 125 Chapter 7 Operation 127 Getting Started 127 Mode Button 127 Zero O...

Page 8: ...eline Instability Electrical and Mechanical review 154 A1 Checking for Unstable Components in a Weighing System 155 B Guidelines for Electrical Mechanical or Configuration Issues 156 B1 Guidelines to Verify Electrical Installation 157 B2 Guidelines to Verify Mechanical Installation 158 B3 Guidelines to Verify Configuration Filter Settings to Improve Stability 159 C Integrated Technician and Stabil...

Page 9: ...NTEGRATED TECHNICIAN 172 Stability Test 172 Weight and Voltage Tests 174 Integrated Technician Test for the HI 6500 Over Communications 175 Appendix A Installation of Swivel Mount Enclosures 179 Mounting Location 179 Installation of Cable Glands 180 Wiring 181 Assembly 182 Dimensions 186 ...

Page 10: ...viii Contents ...

Page 11: ... about our products and process weighing applications You can also update the HI 6500 User Guide The latest revised manuals are always available FREE in the product selection pull down menu on our Web Site Other pages on the site provide answers to questions about weighing instruments PLC plug in modules load points summing boxes process weighing or other Hardy Process Solutions products Be sure t...

Page 12: ...on Traditional calibration uses certified test weights C2 or eCAL as it is called in China Electronic Calibration allows a scale to be calibrated without the need for test weights A C2 or eCAL weighing system consists of up to eight load cell sensors per channel a two junction boxes interconnect cable and an instrument with C2 capabilities e g the HI 6500 series instrument Each Hardy Process Solut...

Page 13: ...sors allows you to use this test for making cornering leveling and load sharing adjustments to the weighing system INTEGRATED TECHNICIAN provides the following problem detection support 1 Integrated Technician Weight and Voltage Test Reads the weight of each load sensor in the system to see if the load sensor might be causing the problem 2 Integrated Technician Stability Test Disconnects the load ...

Page 14: ...ty settings please refer to later chapters in this User s Guide The Wizard can be launched at any the time from the Webserver by clicking the link located in the side bar menu or from the front panel display by selecting the Wizard option located in the Configuration menu ...

Page 15: ...n the initial Welcome screen Or set Startup found in the Wizard sub menu to ON The Wizard is segmented into logical steps of an instrument set up process Communication Setup Filter Calibration Hardy recommends setting up each section in the order listed above Steps within each a section may be skipped if a particular setting is not used or needed for the application for example Printer Communicati...

Page 16: ...r clicking the question mark located next to the command on the Web browser or by pressing the set up button down arrow on the Front Panel Display For further explanation on the Front Panel Display keypad functions see Chapter 5 Using the Front Panel Display Menus to Set Parameters ...

Page 17: ...and HI 6510 110 times per second processed weight display communications HI 6500 XP and HI 6510 XP 350 times per second processed weight display communications Unprocessed weight A D conversion 4800 times per second Resolution HI 6500 and HI 6510 Displayed 1 10 000 HI 6500 XP and HI 6510 XP Displayed 1 30 000 Addressable resolution 1 999 999 WAVERSAVER User Selectable OFF 7 50 Hz 3 50 Hz 1 00 Hz d...

Page 18: ...nt Panel optional Monochrome 480 x 272 LCD display with back light Five tactile keys for menu item selection Displays in either white on black or black on white Load Cell Excitation 5 VDC 1 15 VDC maximum Isolation from digital section 1000 VDC minimum C2 Calibration Input Isolation from digital section 1000 VDC minimum Cable Lengths 250 feet maximum of C2 authorized cable Maximum of 8 load sensor...

Page 19: ...ntended for Building In indoor use only at ambient temperatures between 10ºC to 60º C 14º to 140º F with a pollution degree of 2 Approvals UL CUL and CE Hazardous Class I Division 2 Groups A B C D T4A and Class I II III Division 2 Groups F G T4A EtherNet IP ODVA Conformance Tested Level 3 Profibus DP DPV0 Front Display Panel HI 6110 Front Display Panel is UL Type 4 rated when panel is mounted usin...

Page 20: ...10 Chapter 2 ...

Page 21: ...instrument parameters Please review Chapter 1 pages 3 6 Otherwise proceed with this chapter Unpacking Step 1 Before signing the packing slip inspect the packing for damage and report damage of any kind to the carrier company Step 2 Check to see that everything in the package matches the bill of lading WARNING EXPLOSION HAZARD SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY FOR DIVISION 2 AVERTIS...

Page 22: ...owing tools will be required Drill with 5mm drill bit Jewelers screw driver if cable assemble needs to be modified 4mm nut driver with a maximum outside dimension of 8mm 10 50 mm Unibit for optional display installation Part Reference Description Quantity HI 6110 HI 6500 Series Instrument Display Optional 1 0551 0653 03 0 HI 6500 Mounting Accessory Kit optional 1 0551 0653 04 0 HI 6510 Mounting Ac...

Page 23: ...strument from the bezel in front away from the connector Do not touch the connector pins Do not install the instrument right next to an AC power source or high voltage DC equipment Route all the low voltage cables away from high voltage cables WARNING Electrostatic discharge may damage semiconductor components in the module DO NOT TOUCH THE CONNECTOR PINS WARNING AVERTISSEMENT Les décharges électr...

Page 24: ...eparately Part 0551 0653 03 0HI 6500 Mounting Accessory Kit or 0551 0653 04 0 HI 6510 Mounting Accessory Kit The following sections provide details on how to mount the front panel display on a panel door or cover and how to install and connect the front panel to the HI 6500 series instrument for each of these four configurations Mounting the Front Panel Display The optional Front Panel Display is ...

Page 25: ...ions not displayed to scale A printable template is available on the Hardy website Printers and copy machines can distort or reduce the template measurements shown above If you are not using the plastic template included with the product verify the dimensional accuracy of any paper template before use CAUTION We recommend installing the HI 6500 in a NEMA 4 4X or IP 55 rated enclosure or better ATT...

Page 26: ...lay cable assembly Step 5 Tighten the four 4mm nuts enough to completely compress the gasket for IP65 Step 6 Position the enclosure with the connectors at the back Step 7 Align the screw rods with the holes in the brackets and the enclosure Step 8 Connect the cable assembly Step 9 Slide the enclosure onto the screw rods until flush with the panel Step 10 Install and tighten keeper nuts CAUTION Do ...

Page 27: ...the Panel Mount Assembly Option 2 NOTE No brackets are needed for this installation Step 1 Connect and hand tighten the four screw rods into the front panel display Step 2 Connect the front panel display cable assembly Step 3 Push the screw rods and cable assembly though the holes in the panel ...

Page 28: ...l Step 10 Using the 4 mm x 12 mm keeper nuts supplied secure the enclosure screw rods CAUTION Do not over tighten the bracket screws or the mounting nuts as this may damage the enclosure ATTENTION Ne pas trop serrer les écrous de montage car cela pourrait endommager l enceinte NOTE Finished Panel Mount Assembly Option 2 The HI 6110 front panel display is UL Type 4 rated when installed correctly in...

Page 29: ...imum Maximum cable length 100 ft 30 48 meters Use three twisted pairs with a drain wires Pair wires 12 and GND D1 and D2 D3 and D4 View from the rear of the front display panel The terminal type is a spring cage type contact There is a slot provided to use an insert release tool The tool is a 2 0 mm x 0 4 mm wide flat blade screw driver Inserting the tool opens the cage contact and allows one or t...

Page 30: ...lind unit Step 1 Pull down the DIN rail clip to expose the DIN Rail bracket Do not fully remove the clip from the housing Step 2 Hook DIN rail bracket onto the DIN rail using the groove at the top of the bracket Step 3 Push the DIN rail clip up until it locks in place Step 4 While holding the HI 6500 series instrument gently pull the bottom of the HI 6500 away from the DIN rail to verify that it i...

Page 31: ... assembled wall mounted unit against the wall Step 3 Mark the centers of the wall mounting brackets Step 4 Drill and insert the required wall plugs if attaching to brick concrete or plaster board If attaching to wood use a pilot drill to ensure alignment Step 5 Position the assembled wall unit over the holes and using the appropriate screw fasten to the wall ...

Page 32: ...Remote Display Mount Exploded View of the Remote Display Mount Assembly The display for the HI 6500 series instrument can be mounted in a remote location and the supplied cable can be modified to support the desired length of cable not supplied ...

Page 33: ...e Step 4 Push the screw rods and cable assembly though the holes in the gasket Step 5 Slide the screw rods through the panel until flush with the surface Step 6 Using the washers and nuts supplied tightened the nuts onto the screw rods Tighten the nuts enough to completely compress the gasket for IP65 compliance Step 7 Connect the cable assembly to the HI 6500 series instrument Finished Remote Dis...

Page 34: ...and the internal ground making them common and should remain in place Step 3 Plug the connector into the header at the rear panel Step 4 Apply VDC power to the unit WARNING Do not operate with incorrect line voltage To do so will result in property damage and or personal injury Make sure that the power source does not exceed 24 VDC AVERTISSEMENT Assurez vous que la source d alimentation ne dépasse...

Page 35: ...act the Hardy Process Solutions Technical Support Department for additional information and assistance Do not disconnect any electrical plug connector or terminal unless an identification tag is present or one is attached Always note where the connector or plug was attached to the electrical component or wiring harness Install complete hardware groups screws washers lock washers spacers etc back t...

Page 36: ...s how to connect a single load cell to the HI 6500 series instrument Note when connecting the HI 6500 series instrument to a junction box the sense lines would be connected between the Sen and Sen Connections for the junction box and the instrument Industry standard load cells wiring Hardy load sensor C2 wiring WARNING Instrument power should be routed away from all other signal cables to avoid el...

Page 37: ...tage damage to your Hardy controller For more information visit the Hardy Knowledgebase Answer 1370 or search under external excitation voltage Excitation monitor is the current draw on the excitation voltage from the weight controller When using an external power supply the excitation monitor will not function properly The internal excitation voltage is not being used therefore no current draw an...

Page 38: ...nnecting a Hardy Summing Box to the HI 6500 you must remove the two factory installed jumpers on pins 1 2 and on pins 5 6 on the module and install C2 and sense wires C2 wires carry the commands for Integrated Technician and the C2 calibration information ...

Page 39: ...orking order Ethernet TCP IP Network Configuration NOTE Do not confuse the on board Ethernet TCP IP communication with EtherNet IP Ethernet IP is an industrial protocol that does not transmit Web traffic An embedded Webserver in the HI 6500 series instrument allows you to easily configure every parameter of the instrument via a standard Web browser A standard Ethernet network is required to provid...

Page 40: ...d the instrument will revert back to using the DHCP IP address If you are required to use Fixed IP addresses refer to the section Fixed IP Configuration Using the Front Panel below For automatic IP assignment DHCP use the following steps DHCP Configuration Using the Front Panel DHCP works only if a DHCP server is installed on your network Step 1 From the Configuration menu Use the UP or DOWN butto...

Page 41: ...number and press the LEFT or RIGHT button to move between numbers Step 4 Press the ENTER button to save the entry Step 5 Use the LEFT button to exit the menu structure Step 6 The IP address is now saved and the instrument s embedded Web browser is now available at the entered IP address From here you can jump to the Network Options Configuration section Step 7 Cycle power to establish the fixed IP...

Page 42: ...ed to connect the HI 6500 series instrument to your PC A crossover cable is not required Simply plug the cable into each instrument Windows PC Configuration Windows 2000 Step 1 After starting your computer click the Start button Step 2 Click on Settings Control Panel to display the Windows Control Panel Step 3 Click the Network icon to display the Network dialog Step 4 Click on TCP IP then click t...

Page 43: ...urn the computer to the original network settings return to the Internet Properties TCP IP dialog select Obtain an IP address automatically and click OK Windows 7 Step 1 After starting your computer click the Start button Step 2 Click on Control Panel to display the Windows Control Panel Step 3 Click on Network then click Internet Step 4 Click on Network Sharing Center Step 5 Click on Change Adapt...

Page 44: ...on steps above If your Windows PC was originally set to automatically obtain an IP address DHCP use 192 168 100 50 for the HI 6500 IP address Ethernet UDP HardyPort is the Ethernet port number that one can use to connect to this instrument via UDP or TCP IP You send commands to the instrument to read or set parameters The commands are text strings of the form PARAMETERNUMBER or PARAMETERNUMBER PAR...

Page 45: ... the end of Chapter 5 OUTPUT Table Description The first four variables in the output table Command Aux Command Information Parameter ID and Parameter Value are used to send commands to the instrument write new parameter values read existing parameter values or read data values such as COUNT or ROC etc The Command is a 32 bit value with the top 8 bits indicating the channel instrument number if re...

Page 46: ...our variables in the input table Command Echo Command Status Parameter ID and Parameter Value closely match the first four variables in the output table The Command Echo is used to echo the command from the output table to enable the PLC to ensure that the correct command has been executed and also that command has been completed and the command status value is valid The response of the instrument...

Page 47: ...ement update count to determine the health of the instrument The Net and Gross Weight values are always provided The final five read only command values Parameter RD1 Value Parameter RD2 Value Parameter RD3 Value Parameter RD4 Value and Parameter RD5 Value are the read only values for the different user selectable parameter ID values set in the output table If a 0x0000 is placed in the Parameter R...

Page 48: ...the command register to ZERO the net weight The status register will read 0 if this command succeeds Status Error code 1 motion Status Error code 2 A D error During a tare command Code 0xFFFF indicates command in progress 4 WRITE NONVOL CMD Write a 4 to the command register to save parameters in non volatile memory No Error Codes 5 PRINT CMD Write a 5 to the command register to send data to the Pr...

Page 49: ...ting point parameter Write 0x1001 in the command register 0 the parameter ID number in registers 2 3 and the desired float value in registers 4 5 Failure 1 TooHigh 1 value is above legal limit TooLow 2 value is below legal limit ErrorNotFound 0x8000 parameter id not found Status Word Bits Bit 0 A D converter error bad input from the load cells Bit 1 A D converter failure no output from the convert...

Page 50: ...ontrol Logix PLC the following is the setup parameters needed in the I O configuration of the PLC to communicate with the HI 6500 COMM FORMAT DATA DINT INPUT INSTANCE 100 LENGTH 12 OUTPUT INSTANCE 112 LENGTH 12 CONFIGURATION INSTANCE 150 LENGTH 0 If there is a problem with the connection between the PLC and the HI 6500 recheck the IP addresses used and the setup parameters in the PLC I O configura...

Page 51: ...age If you have problems with this test contact Hardy Technical Support Double click the Hardy Modbus Link exe file to install the software on your PC Upon completion a Hardy Modbus Link icon appears on your Desktop Modbus services are specified by function codes that are elements of MODBUS request reply PDUs MODBUS is implemented for the HI 6500 using TCP IP over Ethernet The Client Server defini...

Page 52: ...e address of the HI 6500 module you want to communicate with into the IP Address text box and click OK The red No Connection disappears and the values at the top of the page start to change Youarenowconnectedfrom your PC to the HI 6500 weight processor Step 5 Step 5 On the Setup pull down menu select Poll Definition and select the function 04 INPUT REGISTER and the Adress 0 and Length as 24 ...

Page 53: ... Inverse The Weight value would be found in register 5 net or 6 gross Other registers are not float values so be aware of random numbers in other registers Step 7 From the DISPLAY drop down select the Long Inverse selection This will allow us to write an integer value into the non float registers ...

Page 54: ...egisters or click button 23 to open the Write multiple registers display Step 9 Double click on the first register and the Enter Value box appears Enter the new value you wish to write to this register Our example shows writing a value of 2 which is the Tare command number ...

Page 55: ...n OK to accept the value and click on the Send button to send it to the HI 6500 Click OK to the Response OK message Step 11 Change the display back to Float Inverse and notice that our Tare command has caused the Net weight to change to zero ...

Page 56: ...ameter has three options DISABLE ENABLE and LINK Disable The Modbus RTU signal is not terminated Enable The Modbus RTU signal is terminated Link Manual Termination On the Web page select the Termination drop down and select the termination condition Link means that the termination is set on or off depending on whether pin 2 of the connector is low on or high off There is an internal pull up on pin...

Page 57: ...OFF The RS 485 half duplex pinout is Modbus Setup Slave Address may be set to any number in the range of 1 247 Set Baud Rate parameter to match the settings of the Modbus master Set Parity to match the settings of the Modbus master Modbus Functions The Modbus functions allowed in the HI 6500 are Function 3 Modbus Read Holding Registers Function 4 Modbus Read Input Registers Function 6 Modbus Write...

Page 58: ...be in integer or floating point format depending on the parameter The status register in the reply will contain the lower 16 bits of the system status word Status word bit 0 A D error Status word bit 6 0x40 Motion status Status word bit 15 0x8000 Not Found the requested parameter number does not exist 1 ZERO CMD Write a 1 to the command register to ZERO the gross weight The status register will re...

Page 59: ...ailCounts 8 not enough counts between hard cal hi and hard cal lo During a Cal High Command Code 2 indicates calibration in progress 0x66 102 decimal C2 CAL CMD Write a 0x66 hex to the command register to perform a C2 calibration Calibration_Fail 1 Calibration_Fail_Motion 3 Calibration_Fail_Adc_Error 4 Calibration_Fail_Noc2 5 Calibration_Fail_C2capeq 6 Calibration_Fail_C2clones 7 During a C2 Cal C...

Page 60: ...r 0 3 Run the Modbus Function code 16 write multiple registers 4 Run the Modbus Function code 4 read multiple registers 5 Read the value for the span parameter in data registers 4 5 This value will be in floating point format Example 2 If you wish to write a new span value of 100 55 1 Enter the Span parameter ID into data registers 2 3 The Span ID is 0x0000 0201 a Place 0x0000 into data register 2...

Page 61: ...ress Wiring For Profibus connect the two wires to pins 3 and 4 Profibus Configuration Profibus DP operates using a cyclic transfer of data between master s and slave s on an RS 485 network An assigned master periodically requests polls each node slave on the network The HI 6500 or HI 6510 is a slave device All data communication exchanges between a master and the HI 6500 or 6510 originate from the...

Page 62: ...er 5 NOTE Profibus DP provides a very flexible network solution In addition to the basic guideline provided in this manual your installation could require procedures that are beyond the scope of this manual For more information and to locate lists of links to other sources of Profibus DP information check the Profibus website at http www profibus com Configuring PROFIBUS From the Web Interface Ste...

Page 63: ...C when an HI 6500 or HI 6510 is connected to the network You must download the proper GSD file from the Hardy website Step 1 Navigate from the products section to the HI 6500 web page Step 2 Click on the Tab Docs Programs and scroll down to Documents and Programs Select the GSD option to download the file Regardless of Simatic Manager you use you must go through these three steps Step 1 Connect th...

Page 64: ...row to select Serial Option Step 7 Press enter to toggle between Profibus DP and Modbus Select Profibus DP and press enter Step 8 Down arrow to Node Step 9 Press enter to make changes to the Node Use the arrow keys to enter node number and press enter to accept Step 10 Press exit key until display returns to the Summary Display Initialization Procedures on the PLC NOTE The examples come from the S...

Page 65: ...NetworkConfiguration 55 Step 2 Click on the to expand the Additional Field Devices Folder Step 3 Click to expand the General Folder Step 4 Highlight the CPU you selected in the UR dialog box ...

Page 66: ... the HI6000 folder to the Profibus DP Network This opens the HI 6000 PDP Parameters dialog box where you can set the address of the instrument if necessary Step 6 Click OK to set the Node Address Step 7 The HI 6500 Series module appears in the Profibus Network ...

Page 67: ...ule properties at slot 1 In the catalog expand the module properties and make selection for 48 bytes in and out Step 9 Once the selection has been made you should see the input and output words showing the associated addresses in the table as shown ...

Page 68: ...download the configuration to the PLC and open the Select Destination Module dialog box Step 11 Click OK to open the Select Station Address Dialog box then click OK again A status box will show the progress of configuration download to the PLC Step 12 When the download is complete the HW Config dialog box should look something like this Step 13 Initialization is Complete ...

Page 69: ...sabled a Gross Weight b Net Weight c Tare Weight d Unit Count e All Gross Net Tare and Count if Count enabled values f OFF Printer disabled USB Memory Stick The HI 6500 series provides an interface to an external USB memory stick that allows HI 6500 parameters to be saved restored or copied to another instrument NOTE The HI 6500 series does not include a USB memory stick port when used in a Swivel...

Page 70: ... can then modify this restore file by making changes to values in the file or even deleting parameters Any changed values will overwrite parameters in the unit upon power up when the restore txt file is present On the Web page go the communication menu and left click on the Restore button On the HI6310 series instrument display select the Communication menu and use the UP or DOWN button to select ...

Page 71: ...then UP or DOWN to communications enter UP or DOWN to 4 20mA enter UP or DOWN to setting you want for Source enter the value for 4mA enter the value for 20mA or mA output read only Press enter to select and UP or DOWN arrows to enter value From the Website select the Communications Menu and then Step 1 Select the source for the 4 to 20mA output default is gross a Gross b Net c Count d Manual Step ...

Page 72: ...62 Chapter 4 ...

Page 73: ... page by typing the IP Address you used to set up the instrument see Chapter 4 for information on setting the IP Address accessing the instrument via a direct connection on a PC From the Home Page click Configuration to open the Configuration page Select Instrument Setup to open the Instrument Setup page The HI 6500 series instrument Configuration process sets up the instrument to operate as a sca...

Page 74: ...sic instrument parameters Please review Chapter 1 pages 3 6 Otherwise proceed with this chapter Front Panel Display The Front Panel Display is a 480 x 272 LCD graphical display The Summary screen displays the current weight in the selected mode Gross Net or Count and the selected engineering units oz lb t ton g kg mt Metric Ton The Five Button Command Cluster ...

Page 75: ... which is navigated by the button cluster The CONFIG button also moves the cursor DOWN in the navigation when using the display for menu navigation The ENTER Button Press ENTER button to display the Menus and Sub Menus or to enter the configured values or selected items form a pick list into non volatile memory The ENTER button also acts as a PRINT key when the print mode is enabled The second lev...

Page 76: ... Check the Zero Tolerance parameter Instructions for setting the Zero Tolerance parameter value is provided in Chapter 4 The CONFIG Menu Structure To configure and setup the HI 6500 series instrument press the CONFIG button To enable you to continue to monitor the weighing process the display for the the weight mode and zero symbol are reduced in size and placed in the top right hand corner A subm...

Page 77: ...s are used to change the displayed digit 0 1 2 3 4 5 6 7 8 9 0 The UP button increments from 0 through 9 then the decimal point space and back to 0 while the DOWN button decrements from 9 through 0 then the space decimal point and back to 9 Example 4 12345 01 Example 5 02345 01 Example 6 2345 01 In example 4 the LEFT button is used to select the 10000 value in example 5 the DOWN button is used to ...

Page 78: ...e the last alphanumeric digit has been entered as shown in example 8 pressing the ENTER button will unlock the keypad if the code entered matches the code in memory Commands and Parameters The instrument commands and parameters are grouped into 10 categories Calibration Cal Communication Comm Diagnostics Diag Display only active for units with a front panel display Display Filter Filter Informatio...

Page 79: ...Instrument Configuration 69 These 10 categories are further broken down into sets of commands and parameters as shown in the following figure ...

Page 80: ...t determines the amount of motion that the system can tolerate and still calibrate In other words the value you enter for Calibration Tolerance sets the amount of deviation to allow during the calibration process This value must be greater than or equal to the base motion value and or the Graduation Sizes The base motion value can be calculated by using the following formula Base Motion value Tota...

Page 81: ...eCAL Command When this command is selected the C2 eCAL calibration process is run using the Cal Tolerance Gravity Correction Ref Weight and Sensitivity parameter settings NOTE Ensure the Sensitivity Gravity and Reference weight are all set prior to running C2 cal command On the HI 6500 series instrument display select the calibration menu and use the UP or DOWN button to select the C2 eCAL submenu...

Page 82: ...500 This value is automatically calculated when Hardy C2 eCAL load cell s are detected during a C2 eCAL Calibration On the Web page select the calibration menu and the number of C2 eCAL load cells detected will be shown in the NumDevices text field On the HI 6500 series instrument display select the calibration menu and use the UP or DOWN button to select the C2 eCAL submenu use the IP or DOWN but...

Page 83: ... select the calibration menu and using the Sensitivity drop down list select the required sensitivity value On the HI 6500 series instrument display select the calibration menu and use the UP or DOWN button to select the C2 eCAL submenu then select the Sensitivity menu item The list of sensitivity values supported will be displayed and the current value will be highlighted if the sensitivity needs...

Page 84: ...g the calibration process This value must be greater than or equal to the base motion value and or the Graduation Sizes The base motion value can be calculated by using the following formula Base Motion value Total Load Cell Capacity x 0 0003 We recommend three graduation sizes RANGE 000001 999999 default 10 On the configuration Web page enter the value in the text box provided On the HI 6500 seri...

Page 85: ...UP or DOWN button to select the Hard Cal submenu then select the Do Cal Lo menu item then press the ENTER button Do Cal Hi Command Before executing this Do Cal Hi command verify that the Span Weight value is correct After setting verifying the Span Weight value executing this command will run the Hard Calibration process using the Cal Tolerance Span Weight and Sensitivity parameter settings On the...

Page 86: ...e current Span Weight value will be displayed press the ENTER or the RIGHT button if this value needs to be modified Cal Date Parameter The Cal Date parameter is used to record the date when the last calibration was completed on the HI 6500 series instrument The format is mm dd yyyy On the Web page select the calibration menu and left click inside the Cal Date text field and enter the date the cal...

Page 87: ...et IP Ethernet TCP IP o DHCP o Fixed IP o Dynamic IP o Mask Address o Gateway Address o DNS Server Ethernet UDP o Hardy Port Modbus TCP Modbus RTU o Slave Address o Baud Rate o Parity o Termination Profibus DP o State o Node Address o Termination Printer o Baud Rate o Parity USB o Restore o Save HI 6510 Only Analog 4 20mA ...

Page 88: ... option will automatically detect and connect to any available EtherNet IP connection The system will show either connected or not connected to display the availability of an EtherNet IP connection The EtherNet IP Diagnostics Screen The EIP diagnostic screen may help with troubleshooting connection problems with the HI 6500 series units ...

Page 89: ...kets are sent and received via UDP and show up in the UDP IO count variables It takes a few TCP packets to set up this connection and these packets show up in the TCP counters Finally there are some older PLCs like the 1746 and PLC 5 that lack a full implementation of EtherNet IP and cannot support a cyclic connection These PLCs sometimes use an older protocol called PCCC and the PCCC variables co...

Page 90: ...e communication menu and use the UP or DOWN button to select the Ethernet TCP IP submenu then select the DHCP menu item The current state of the DHCP value will be displayed press the ENTER if this value needs to be modified When modifying this parameter the ENTER button toggles the parameter between two states Enabled and Disabled and pressing the LEFT button sets the state for the Enable DHCP pa...

Page 91: ...Address text field and enter the mask address On the HI 6500 series instrument display select the communication menu and use the UP or DOWN button to select the Ethernet TCP IP submenu then select the Mask Address menu item The current Mask Address value will be displayed press the ENTER or the RIGHT button if the Mask Address needs to be modified Gateway Address Parameter The Gateway Address para...

Page 92: ... needs to be modified Ethernet UDP Parameters Ethernet UDP enables the HI 6500 series instrument to send messages datagrams to other hosts on the IP network Hardy Port Parameter The Hardy Port parameter provides the service port which is combined with the IP address to provide a unique application socket The Hardy Port value can be any 16 bit value between 0 and 65 535 On the Web page select the c...

Page 93: ...ay the availability of a Modbus TCP connection The Modbus TCP and Modbus RTU Diagnostics screen may help with troubleshooting connection problems with the HI 6500 series units The Modbus Diagnostics parameters count the number of frames received by the Hardy 6500 unit and how many of these are valid compared to error frames In this case the unit is correctly reporting that it is not connected and ...

Page 94: ...es instrument display select the communication menu and use the UP or DOWN button to select the Modbus RTU submenu then select the Slave Address menu item The current Slave Address value will be displayed press the ENTER or the RIGHT button if the Slave Address needs to be modified Baud Rate Parameter No specific baud rate is specified for Modbus RTU the Baud Rate parameter is used to match the ba...

Page 95: ...I 6500 series instrument display select the communication menu and use the UP or DOWN button to select the Modbus RTU submenu then select the Slave Address menu item The current Parity value will be displayed press the ENTER or the RIGHT button if the Parity needs to be modified Termination Parameter The Termination Parameter has three options DISABLE ENABLE and LINK Step 1 On the Web page select ...

Page 96: ...86 Chapter 5 Profibus DP Commands and Parameters ...

Page 97: ...Instrument Configuration 87 Serial Option Termination ...

Page 98: ...to go to the units summary page level 3 Press the configuration key to select a Exit to go back to split screen display b Configuration to enter the configuration menu c Print to send the data to the printer On the Web page select the communication menu and using the Printer Mode down list select the required weight value s to send to the printer On the HI 6500 series instrument display select the...

Page 99: ...IGHT button if the Parity needs to be modified USB Memory Stick Parameters The HI 6500 provides an interface to an external USB memory stick that allows parameters to be saved restored or transfered to another instrument Restore Command This command replaces the existing HI 6500 series parameters by the parameters stored on a USB memory stick You can create a Restore txt file on the USB drive that...

Page 100: ...portional to the programmed gross net or count range by setting the low value equal to 4mA and the high value equal to 20mA These values can be set from either the front panel or the web interface Weight Source Parameter The weight source allows the 4 20mA output to be proportional to the gross weight the net weight a count or can be set to a known mA value On the Web page select the communication...

Page 101: ...ets a fixed mA output level when the weight source selected is manual If any weight source other than manual is selected this is a read only value showing what the current output level is in real time for the weight source selected On the Web page select the communication menu and left click inside the mA Output text field and enter the desired mA value On the HI 6510 series instrument display sel...

Page 102: ...panel is attached to the instrument They are not enabled on the Web Page Backlight Power Saving Set Background Set Foreground Split Screen o Display Mode o Discover Command o Num Display o Display Order Backlight Parameter The Backlight parameter sets the display panel brightness level in 16 equal steps shown as a progress bar on the instrument On the HI 6500 series instrument display select the d...

Page 103: ...ying this parameter ENTER toggles the parameter between the two states ON and OFF and pressing the ENTER button sets the state for the Auto Enable parameter Wait Time Parameter The Wait Time parameter is the amount of time the instrument waits before entering power saving mode The time unit for the Wait Time parameter is in integer multiples of minutes The Wait Time can be set between 0 and 480 mi...

Page 104: ...play select the display menu and use the UP or DOWN button to select the Set Foreground submenu The current foreground value will be displayed press the ENTER button if the value needs to be modified and use the LEFT or RIGHT buttons to set the required foreground level Press the ENTER button to set and save the foreground value Split Screen Parameters and Commands The HI 6500 Series supports a sp...

Page 105: ... the correct position in the instrument sequence then press ENTER to set down the instrument and establish the new instrument sequence This process can be repeated until the instruments are in the required order Instrument ID Parameter The Instrument ID parameter provides unique identification for the HI 6500 series instrument RANGE 19 Characters default BLINST On the Web page enter a name to iden...

Page 106: ...the Num Display menu item The current Num Display value will be displayed press the ENTER or the RIGHT button if this value needs to be modified Discover Command This command starts the automatic HI 6500 series instrument network discovery of up to four instruments Once discovered the instruments would be available for display in the split screen mode On the Web page this parameter is not configur...

Page 107: ...The current value will be displayed press the ENTER or the RIGHT button if this value needs to be modified WAVERSAVER Parameter Typically mechanical noise from other machinery in a plant environment is present in forces larger than the weight variations you want to detect WAVERSAVER reduces the effects of the vibratory forces that exist in all industrial weight control and measurement applications...

Page 108: ...ight readings of up to 1 30 000 On the web page configure WAVERSAVER by first setting the WAVERSAVER and Numaverages parameters to establish the speed and required accuracy for dynamic weighing Set the Variation Threshold 0 0 and observe the peak to peak variation of the weight value Then set the variation threshold parameter to be 1 5 times larger than the observed weight variation Set the Motion...

Page 109: ...lue and press the ENTER button to set and save the new WAVERSAVER setting Information Page The information page merely displays the firmware versions and description of the HI 6500 series instrument On the HI 6500 series instrument display the information displays on two screens From the first page pressing the right arrow progresses to the second screen and pressing the left arrow will exit Langu...

Page 110: ...el display NOTE If you have multiple HI 6500 units attached to the display it will change the language for all the units connected to the display and not just the one you made the change on Operations Parameter Menu The following parameters are used to setup the instrument operations Tare Operations o Tare Amount o Tare Offset oTare Zero Operations o Zero Tolerance o Zero Amount o Zero Auto Mode o...

Page 111: ...ach time the Tare command is run This value excludes the initial Tare Offset value which is a constant value subtracted from the Net weight value without the operator running the Tare command NOTE On the Web page the value will appear on the Operations web page under Tare Operations Tare may also be accessed on the Monitor Page ...

Page 112: ... Tare Offset allows the user to avoid pushing the Tare button each time he she places an empty container on the scale RANGE 000001 999999 default 0 0 On the Web page under the Operation menu enter the value in the editable text box provided next to Tare Offset On the HI 6500 series instrument display select the Operations menu and use the UP or DOWN button to select the Tare Operations submenu the...

Page 113: ...for Zero Tolerance sets the weight unit limit from zero the instrument will accept as gross zero during the zeroing function when you push the Zero button NOTE The amount of weight zeroed off is cumulative The zero command will fail if the current gross weight plus any previously zeroed amount exceeds the zero tolerance RANGE 000001 999999 default 10 0 On the Web page select the Operations menu an...

Page 114: ...menu then select the Zero menu item and press the ENTER button to execute this command NOTE The Zero Command will fail if the scale is in motion Auto Mode Auto Mode enables one button functionality when performing Zero and Tare operations automatically switching to Net mode when Tare is pressed The default is Disabled On the Web page select the Operations menu and left click to pull down the Enabl...

Page 115: ...e count mode GROSS NET COUNT Determining Piece Count If the weight of an individual piece is known Select Unit Weigh by pressing ENTER and input the single unit weight value using the UP DOWN RIGHT and LEFT arrows If the weight of an individual piece or pieces is unknown Place a sample or samples onto the scale and enter the number of pieces being used for the sample size To weigh the items Place ...

Page 116: ...tion Lock o Password Display Lock o Display Lock o Display Password Keypad Lock o Keypad Lock o Keypad Password Read Only Lock o Read Only Lock o Read Only Password NOTE The security parameters can be accessed via the front panel display by entering a preset password or directly through the network connection There is no way to bypass the security password We recommend you keep your passwords in a...

Page 117: ...parameter The current state Enabled or Disabled will be displayed To change the state of this parameter press the ENTER button Calibration Password Parameter The Calibration Password is a four digit alphanumeric character sequence If the sequence is not entered correctly through the front panel display the menu leaves the Calibration Lock submenu unchanged On the Web page select the security menu ...

Page 118: ...guration Password is a four alphanumeric character sequence If the password sequence is not entered correctly through the front panel display the menu leaves the Configuration Lock submenu On the Web page select the security menu the Configuration Password will be displayed on the security web page To change the Configuration Password left click inside the text field and enter the new 4 character ...

Page 119: ...anumeric password On the HI 6500 series instrument display select the Security menu and use the UP or DOWN button to select the Display Lock submenu To change the current password press the ENTER or RIGHT button and enter the current password then simply enter the new password and press the ENTER button Press the ENTER button to save and exit this submenu and return to the top level security menu ...

Page 120: ...ut the operator must enter the Calibration Password if the Calibration Lock is ENABLED 2 The security parameters can only be changed if the operator knows the required security password On the Web page on the security web page select the Read Only Lock parameter then select either Enable or Disable from the drop down list On the HI 6500 series instrument display select the security menu and use th...

Page 121: ...not affected If a Capacity value is entered which conflicts with either the decimal point value or the graduation value the decimal point and or graduation values are automatically modified to match the programmed capacity It is therefore recommended that the Capacity parameter is entered first before setting the Decimal Point and Grad parameters RANGE 000001 999999 Default 999999 On the Web page ...

Page 122: ...ied use the UP and DOWN buttons to select a new value and press the ENTER button Graduation Size Parameter The Graduation Size is the Minimum increment displayed by the instrument The Base Graduation Number can be calculated by dividing the Total Load Cell Capacity by 10 000 For example with two decimal points selected a graduation size of 10 will display increments of 10 units and the graduation ...

Page 123: ...n the Web page enter a name to identify the instrument in the Instrument ID text field We used HI BLI In this example On the HI 6500 series instrument display select the Setup menu and use the UP or DOWN button to select the Instrument ID menu item The current Instrument ID will be displayed press the ENTER or the RIGHT button if this identifier needs to be modified and use the UP DOWN LEFT and RI...

Page 124: ...service the instrument Select three letters or numbers or any combination of letters and numbers that adequately identifies the user On the Web page type a name that identifies the operator of this instrument in Operator ID text field On the HI 6500 series instrument display select the Setup menu and use the UP or DOWN button to select the Operator ID menu item The current Operator ID will be disp...

Page 125: ...t display select the Setup menu and use the UP or DOWN button to select the Units menu item The list of weight measurement units supported will be displayed and the current unit will be highlighted if the unit needs to be modified use the UP and DOWN buttons to select a new value and press the ENTER button Default Parameter IDs and Values Below is a list of parameters their ID numbers and their de...

Page 126: ...116 Chapter 5 ...

Page 127: ... process ensures the load cells are functioning or installed correctly Always verify your scale after any calibration and maintenance routine NOTE Do not perform a calibration while an application is in operation Pre Calibration Procedures Verify that the load cells have been properly installed Refer to your load cell operations and installation manual for proper installation instructions On some ...

Page 128: ...than vertical will have an affect on the scales ability to repeat and provide accurate weight readings Electrical Check Procedures Load Cell Point Input Output Measurements The HI 6500 series instrument is designed to supply 5 VDC excitation to as many as four 350 Ohm load cells points per channel The expected output from each load cell point will depend on the mV V rating of the load cell point a...

Page 129: ...he system If the display reads improperly or shows no change something is wrong with the setup If the display changes weight in the proper direction remove the weight and proceed to calibrate the instrument Refer to Chapter 9 on troubleshooting for additional help to determine the cause of the poor weight reading C2 eCAL Electronic Calibration C2 or eCAL Electronic Calibration calibrates a scale s...

Page 130: ...oss zero reference You must perform a C2 Calibration after setting the Gravity Correction or the correction factor won t work In general if your location is between the 45th parallel and the equator gravity correction is greater than 1 0 For example at these latitudes because the gravity is less you are adding 1 0006 for an error that is 06 For locations between the 45th parallel and the North or ...

Page 131: ...ter the Gravity Correction Factor see the table above then enter the Correction Factor number you selected from the table in the Gravity Correction field Step 5 Click the Do C2 Calibration button Step 6 Wait a few seconds and the results will appear If the Calibration was successful a Cal completed OK appears and gross weight will read your reference value However if no load points are connected t...

Page 132: ... displayed number matches the actual number installed If not check to ensure that each load cell point cable connection is securely fastened and that each load cell point cable is not broken Only Hardy Process Solutions load sensors are C2 or eCal calibration capable Step 3 When you finish updating the value press Enter to save the Reference Weight and return to the C2 eCal menu Use the UP or DOWN...

Page 133: ...ction and indicates some problem with the system See Chapter on Troubleshooting for corrective action If the display is reading improperly or shows no change there is something wrong with the configuration wiring or the load cells Step 3 If the display changes in the proper direction remove the weight and proceed to calibrate the Weight Processor Hard Calibration from the Web page Step 1 Hard Cali...

Page 134: ...tep 1 From the Configuration menu use the down arrow to select Calibration and then press Enter to display the Calibration menu Select the Hard Cal menu item and press the ENTER button to open the menu Step 2 Use the UP or DOWN button to select the Ref Weight value then press the ENTER to set the reference weight equal to the weight on the scale Normally you would remove all weight live load from ...

Page 135: ...n Multi Point Calibration also called midpoint correction is simply a calibration with 3 5 points Standard two point calibration assumes linearity a straight line However calibration to just 2 end points may not accommodate for non linearity a curved line that may happen in the middle of the load curve Multi Point calibration lets users calibrate at three four or five values on the curve A multi p...

Page 136: ...pulated as the nighest number of Cal Points selected Perform each calibration step by step from Cal Point 1 to the next point where you have set your Span Weight e g Cal Point 2 then Cal Point 3 until you reach your last selected point The system will be calibrated with multiple points providing the most accurate method for a non linear calibration NOTE Multi Point Calibration operates virtually i...

Page 137: ... series Weight Processor check to make sure the following procedures have been performed Power and Load Point cables properly installed Communication cables properly installed Setting of instrument parameters is complete Calibration performed Mode Button Press the Mode Button to switch between different weighing modes of GROSS Displays the GROSS weight of the system NET Displays the NET weight of ...

Page 138: ... the ZERO button a message ZERO OK will briefly be displayed and the scale will show 000 00 indicating the ZERO command was successful If ZERO FAILED is displayed the Zero command was unsuccessful Check the Zero Tolerance parameter established in Set Up to determine if the zero amount has exceeded the maximum cumulative value that can be zero d off the scale NOTE The amount of weight zeroed off ea...

Page 139: ...eb browser Tare Operation In NET mode pressing the Tare button will zero out the scale Press the Tare button briefly and the scale in NET mode will now show 000 00 indicating the TARE command was successful If the message TARE FAILED appears wait for the scale to settle and try again If the tare operation continues to fail check the Motion Tolerance parameter established during setup and adjust to...

Page 140: ...he front panel display or in the webpage The Tare weight has now been set as the weight of the object on the scale 2 In SET UP navigate to the Operations section choose the Tare parameter and select the Tare Weight option Manually input the Tare value and press the Enter key The Tare value has now been set as the weight of the object 3 The Tare Value can be viewed by navigating to the Operations m...

Page 141: ...ause the displayed weight mode to automatically switch to display the GROSS weight AUTO MODE TRACKING DOES NOT FUNCTION WHILE IN COUNT MODE 7 The ZERO button only functions on the front panel display when the instrument is in GROSS mode a If an operator presses ZERO button while in NET mode the display will message the user ZERO FAIL CHANGE TO GROSS MODE TO USE ZERO SCALE 6 The ZERO command functi...

Page 142: ...that weigh value of the sample size If more than one piece was used during Weigh Sample input the Sample Size using the arrow keys NOTE Be sure the scale has been Zero d before determining piece count Hint It is better to take the Weight Sample of a larger number of pieces when the weight of individual pieces varies On the Web page first select Count Enabled and then either enter the weight of a u...

Page 143: ...e NOTE Before using HI6110 display in split screen mode confirm that all instruments connected have the same firmware revision Before wiring and mounting instruments to be displayed on split screen Be sure to update the firmware in the Display and each instrument to the latest version to ensure all menus are up to date The display must only be connected to a single instrument to upload new firmwar...

Page 144: ...m the HI 6500 series instruments than is possible with the supplied cable then you will need to make a display cable between the panel and the first instrument in the series of up to four connected units Wiring Specifications Wire size 20 AVG maximum 26 AWG minimum Maximum cable length 100 ft 30 48 meters Use three twisted pairs with a drain wires Pair wires 12 and GND D1 and D2 D3 and D4 ...

Page 145: ...ed to use an insert release tool The tool is a 2 0 mm x 0 4 mm wide flat blade screw driver Inserting the tool opens the cage contact and allows one or two bare wires to be inserted Removing the insertion tool with bare conductor inserted will lock the connection View from the front of the instrument showing the display connector ...

Page 146: ...des Reordering Units When a Discovery completes or when Display Order is selected in the Display Split Screen menu the Display Order interface will open The order which instruments are listed determines their locations on the Split Screen Summary Page Instruments are displayed left to right top to bottom From the front panel display use the UP and DOWN buttons to select unit to move to another loc...

Page 147: ...blank and the Mode Tare Zero and Configuration buttons are disabled Pressing ENTER jumps to the password prompt Keypad Display is active and the Mode Tare Zero and Configuration buttons are disabled Pressing ENTER jumps to the password prompt Configuration Display is active and the Mode Tare and Zero buttons are active but the configuration button is disabled Pressing CONFIG jumps to the configura...

Page 148: ...tory default for the security menu is to disable all lock modes and to preset each of the security passwords to 1234 The Display Lock This security setting blanks the front screen so the current weight reading on the scale cannot be observed and while the display is locked the Mode Zero Tare and Configuration buttons are disabled regardless of the keypad lock or configuration lock settings as enab...

Page 149: ...view the current Gross or Net weight on the front panel display Pressing the ENTER button a second time returns the display lock to its original setting 2 Keypad Password The current display lock and keypad lock settings are saved The display lock is set to disabled and the MODE TARE and ZERO buttons are unlocked enabling the operator to view the current Gross or Net weight on the front panel disp...

Page 150: ... are set to their original settings If no changes to the configuration lock or password parameters were made the configuration lock is also set to its original lock settings otherwise the latest configuration security settings are used The Keypad Lock While the keypad lock is enabled the Mode Zero Tare and Configuration buttons are disabled regardless of the configuration lock setting If the ENTER...

Page 151: ...d is entered by the operator 1 Keypad Password The current keypad lock setting is saved The MODE TARE and ZERO buttons are unlocked enabling the operator to tare or zero the scale Pressing the ENTER button a second time returns the keypad lock to its original setting 2 Configuration Password The current keypad lock and configuration lock setting are saved ...

Page 152: ... also set to its original lock settings otherwise the latest configuration security settings are used The Configuration Lock While the configuration lock is enabled the Configuration button is disabled preventing the operator from viewing or modifying any instrument parameters If the CONFIG button is pressed the Enter Password page will appear on the display At this level of security the operator ...

Page 153: ...password parameters were made the configuration lock is set to its original lock settings otherwise the latest configuration security settings is used The Read Only Security Calibration Locks There are three additional levels of security once the operator is within the configuration menu These limit access to sensitive parameter settings such as calibration security settings and network settings I...

Page 154: ...or change the password Note a password must consist of a 4 alphanumeric character sequence to be accepted as a valid password If an incorrect password is entered the menu will be returned to the security submenu The updated security features for the Read Only Lock and Calibration Lock will not be active until the operator leaves the security menu any changes for the Configuration Lock Keypad Lock ...

Page 155: ...rotection The parameters discussed in this section are those listed under communication diagnostics display filter language operation and setup With the exception of the security and calibration parameters all parameters can be read by the operator once the operator is navigating inside the configuration menu however the ability to change these parameters can be password protected If the read only...

Page 156: ...146 Chapter 8 ...

Page 157: ...ware immediately Always check to be sure that no loose parts are sitting on printed circuit boards or electrical connectors or wires when disassembling or reassembling Always protect printed circuit boards from electrostatic discharge ESD Always use approved ESD wrist straps and anti static pads WARNING EXPLOSION HAZARD DO NOT REPLACE COMPONENTS UNLESS POWER HAS BEEN SWITCHED OFF OR AREA IS KNOWN ...

Page 158: ...e at 1 Factory Technical Support in the US and Canada 1 800 821 5831 2 Technical Support outside the US and Canada 1 858 278 2900 Error Messages A D Convert Error Load Cells input out of range Motion Error Check Motion Tolerance Settings and Retry Too Lo Error Verify that the load cell signal level is 0 25 mV Verify that there is enough weight on the scale Too Hi Error Verify that the load cell si...

Page 159: ...displays are live readings and only available if you have an IT summing junction card maximum one J boxes and 4 channels The test for pass or fail may take 30 seconds to settle It will always show the load cells as fail when the test is started The reduced voltage is a Yes or No selection Then run the J box test 1 as appropriate A more detailed explanation of each section of the test follows below...

Page 160: ...of internal averages and the 10ms update speed equals a maximum delay of 2 55 seconds Weight and Voltage ALL This test section looks at the readings from ALL the load cells to test overall system performance and signal voltage readings This test works for most load cell types Further investigation to isolate system problems requires the use of hand tools and multi meters or the INTEGRATED TECHNICI...

Page 161: ...s If the difference is more than the combined Motion and the Zero Tolerance parameters the test will fail IT Test If your system has an Integrated Technician Summing Junction box the IT test can identify individual load cell problems up to a maximum of four load cell selections The dwell displays are live readings and only available if you have an IT summing junction card with a maximum of one JBo...

Page 162: ...152 Chapter 9 NOTE Warning Do not install your summing board in areas susceptible to high vibrations The relays on the board can chatter and affect your weight readings ...

Page 163: ...Troubleshooting 153 General Troubleshooting Flow Chart Index ...

Page 164: ...154 Chapter 9 A Guideline Instability Electrical and Mechanical review ...

Page 165: ...Troubleshooting 155 A1 Checking for Unstable Components in a Weighing System ...

Page 166: ...156 Chapter 9 B Guidelines for Electrical Mechanical or Configuration Issues ...

Page 167: ...Troubleshooting 157 B1 Guidelines to Verify Electrical Installation ...

Page 168: ...158 Chapter 9 B2 Guidelines to Verify Mechanical Installation ...

Page 169: ...Troubleshooting 159 B3 Guidelines to Verify Configuration Filter Settings to Improve Stability ...

Page 170: ...160 Chapter 9 C Integrated Technician and Stability Test Overview ...

Page 171: ...Troubleshooting 161 E Testing for Non Return to Zero System with IT Summing Card ...

Page 172: ...and parameters for your load sensor use the load sensor certificate or read the C2 chip with the utility found under the Diagnostic menu Example A 3mV V Load sensor produces approximately 3 0000 mV V at rated load If the scale capacity is 1 000 lbs with 100 lbs of deadload when empty the load point mV V reading should measure 0 3000 mV V This number can be converted to mV by multiplying the mV V r...

Page 173: ...Troubleshooting 163 G Calibration Errors When Performing the Calibration ...

Page 174: ...164 Chapter 9 H Mechanical Installation ...

Page 175: ...Troubleshooting 165 J Electrical Inspection ...

Page 176: ...166 Chapter 9 K Installation Check Points ...

Page 177: ...Troubleshooting 167 M Weight Processor s Front Display is Blank or Locked ...

Page 178: ...168 Chapter 9 N Analog Out HI 6510 Only ...

Page 179: ...ration and when it was done You can also check the graduation size operator ID and other configuration information and you can learn the serial number model number firmware revision number Diagnostic testing from the front panel From the Configuration menu use the down arrow to select Diagnostics and press Enter to open the Menu This menu lists the tests you can run Use the down arrow to select th...

Page 180: ...you want to configure or into a text file for storage Step 1 Enter the IP address of that instrument into a Web browser to display its Home page Step 2 Select Operation then Diagnostics then Parameters as described above Step 3 Right click in the Parameter list Step 4 Click Select All Step 5 Right click again in the Parameter List Step 6 Click on Paste to replace the existing or default parameter ...

Page 181: ...the load applied This can be done using either tension or compression type load sensors When the HI 6500 sends the load cell a 5 volt DC excitation signal that powers the load cell the force transducer generates a millivolt output proportional to the load 0 10mv DC for 2mv V load cells points or 0 15mv DC for 3mv V load sensor Weight Processor This is part of the HI 6500 that among other functions...

Page 182: ...o view this screen on your system see Diagnostics The number of load sensor s is based on the connections in the IT junction box Check the installation sequence in the box to determine which load sensor is number 1 2 and so on You can use the IT functions from either the front panel or Web interface If you do not have the optional IT junction box some of the options described below will not appear...

Page 183: ... an IT summing junction box there will be a selection to run the Weight and voltage test That test will display the individual load cell and loop back test results Running the Stability Test from the front panel Step 1 From the Diagnostic menu select Stability Test with use the down arrow and press Enter The HI 6500 runs the test and shows the results Step 2 To see the AD Raw Count and the A D Fil...

Page 184: ...hod for troubleshooting Click Integrated Technician to open the Diagnostics Integrated Technician page To view individual load sensor data click Do IT Test These readings are snapshots and allow you to determine if the problem is in the instrument internal or in a load sensor s external The specification range for the Weight Processor is 0 25 mV so a reading between 0 25 mV is within the normal ra...

Page 185: ...lts press the down arrow The screen shows the individual load sensors in dwell mode Using the right left button move from Sensor to Sensor The pass fail test requires 15 30 seconds to complete testing Integrated Technician Test for the HI 6500 Over Communications Integrated Technician testing and testing data over communications is a simple matter of running the provided tests There are two differ...

Page 186: ...o IT Reduced Cmd To run the test the user would set these parameters to a value of 1 Once the Test has been run the user can read each parameter ID they wish for the return value of that parameter The data will remain in the unit until the next time the IT test is run which then would overwrite the previous data with new data The parameter IDs are 0x3197 Do IT Test Cmd 0x3198 Do IT Reduced Cmd NOT...

Page 187: ...49B5RAW VARIATION CHAN5 0x49B6RAW VARIATION CHAN6 0x49B7RAW VARIATION CHAN7 0x49B9RAW VARIATION JBOX REF2 0x49C0WAVERSAVER VARIATION CHAN0 0x49C1WAVERSAVER VARIATION CHAN1 0x49C2WAVERSAVER VARIATION CHAN2 0x49C3WAVERSAVER VARIATION CHAN3 0x49C8WAVERSAVER VARIATION JBOX REF1 0x49C4WAVERSAVER VARIATION CHAN4 0x49C5WAVERSAVER VARIATION CHAN5 0x49C6WAVERSAVER VARIATION CHAN6 0x49C7WAVERSAVER VARIATION...

Page 188: ...CHAN1 0x49E2 WAVERSAVER VARIATION RESULT CHAN2 0x49E3 WAVERSAVER VARIATION RESULT CHAN3 0x49E8 WAVERSAVER VARIATION RESULT JBOX REF1 0x49E4 WAVERSAVER VARIATION RESULT CHAN4 0x49E5 WAVERSAVER VARIATION RESULT CHAN5 0x49E6 WAVERSAVER VARIATION RESULT CHAN6 0x49E7 WAVERSAVER VARIATION RESULT CHAN7 0x49E9 WAVERSAVER VARIATION RESULT JBOX REF2 0x49F0 RTZ CHAN0 0x49F1 RTZ CHAN1 0x49F2 RTZ CHAN2 0x49F3 ...

Page 189: ... Mounting Location The swivel mount enclosure is designed to accommodate a wide range of installation requirements for 6300 and 6500 instruments including mounting horizontal and vertical surfaces It is also ideal for mounting on top of an instrument column or pedestal Table Mounted Wall Mounted ...

Page 190: ...uirements To install simply insert glands and vent into the pre cut holes found on the back lid of the enclosure and secure with included nuts by firmly tightening torque 20 in lbs Also included are gland plugs to be used in the event that communication cabling is not required To seal a cable gland with a plug simply insert to the midpoint of the plug and firmly tighten gland until plug material c...

Page 191: ... to 11 4mm to achieve a proper seal Before tightening glands around wiring torque 20 in lbs check to be sure there is enough length of wire left inside the enclosure to reach the termination points found on the instrument Terminate wires with proper connectors and connect terminations to weighing instrument NOTE An AC DC power module is optional When wiring for AC power the ground wire must be con...

Page 192: ...C power to the optional AC DC power supply See I I Diagram for further detail Before sealing the back of unit it is recommend to power up the instrument to test that all connections have been properly made Also check for proper alignment of gasket onto the back panel by making sure that the pre cut holes in the gasket are aligned with the screw holes of the back panel ...

Page 193: ...l to tear resulting in loss of ingress protection ATTENTION Il est important de suivre de près les instructions de serrage pour obtenir une bonne étanchéité Assemblée dans un autre ordre pourrait entraîner le matériau de joint à déchirer entraînant une perte de protection contre la pénétration Once screws 1 through 5 are fully tightened loosely insert screws 6 through 10 then tighten in numerical ...

Page 194: ...184 Appendix A Figure D1 Assembling the Swivel Mount Enclosure on the instrument pedestal ...

Page 195: ...Installation of Swivel Mount Enclosures 185 Figure D2 Assembling the Swivel Mount Enclosure on a Table ...

Page 196: ...186 Appendix A Dimensions ...

Page 197: ... Menu 66 Configuring the Hardy Instruments 29 Connection pull down menu 42 Connector 25 D DC Power Input DC 24 DC voltage header 24 Disassembly 25 Disassembly and Reassembly 147 179 Do C2 Calibration button 121 Do Cal Hi 75 Do Cal High button 124 Do Cal Lo 75 Do Cal Low button 124 Do IT Test 174 E Electrical parts 25 Electrical plug 25 Electrostatic discharge 25 Error Messages 148 ESD 25 Ethernet ...

Page 198: ...Program Part Number 169 Pre Calibration Procedures 63 Printed circuit boards 25 Printer 59 Printer over RS 232 59 Process weighing 1 R Raw A D Average Counts 150 Reassembly 25 Ref Weight text field 121 123 RTZ Return to Zero Tests 151 S Screws 25 Security 106 Sensor Number 151 Set Background 96 Setup Wizard 3 6 Setup 111 Shield wire 24 Slave Address 84 Small fasteners 25 Spacers 25 Span Weight 76 ...

Page 199: ...HI 6500 Series USER GUIDE Index 3 V Variation Threshold 3 96 98 W Washers 25 Waversaver 3 7 96 97 Weight 150 Weight and Voltage ALL 150 Wizard 3 6 Z Zero Button 66 Zero Failed 66 Zero OK 66 ...

Page 200: ...4 HI 6500 Series USER GUIDE Index ...

Page 201: ......

Page 202: ...CA 92121 Telephone 1 800 821 5831 FAX 858 278 6700 Web Address http www hardysolutions com Hardy Process Solutions Document Number 0596 0331 01 REV D4 Copyright 2013 2021 Hardy Process Solutions All Rights Reserved Printed in the U S A ...

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