GE
D
IRECTION
5535208-100, R
EV
. 2
LOGIQ E9 S
ERVICE
M
ANUAL
8 - 10
Section 8-4 - Loading / Reloading / Upgrading the Software
8-4-6-3 Overview (cont’d)
NOTE:
System Software may also be referred to as the Base Image or Ghost.
Before the System Software Load, you must perform the following steps:
•
contact the customer to allow enough lead time to back up the system.
•
be sure no images are in the clipboard or opened exams.
•
review troubleshooting section to collect information for future analysis if you are troubleshooting
loss of image or patient data.
•
disconnect the system from the network and remove all transducers from the system.
•
be sure all USB devices (printers only) are connected and turned on (except for USB Flash Drives).
If a printer is plugged in at this time, it is automatically installed.
•
save all Service Presets if you are connected to InSite to restore remote connectivity after
something is completed.
•
save all User Presets.
NOTE:
After a full or partial system software load, confirm the Windows automatic Daylight Saving
Time feature is turned off (Utility -> System -> General -> Date/Time -> Time Zone tab ->
Automatically Adjust Clock checkbox). Be sure the system and DVR date, time and time zone
are set correctly.
NOTE:
System and Application software disables the Run window normally accessed from Start ->
Run, and the mouse right-click (left set key) feature.
WARNING
WARNING
WHILE THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE DATA,
YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS AND
CUSTOMER PRESETS TO CD, DVD OR HARDCOPY BEFORE DOING A SOFTWARE
UPGRADE
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