G-Technology G-RACK 12, User Manual

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Troubleshooting
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3. If you get these you will want to check cable connections.
4. 1 beep per device:
• Refresh 1 beep for each USB device detected
IPMI Error Codes
1. One Continuous beep System OH System overheat.
2. In the overheat condition you will want to supply additional air conditioning, unblock fans, and/
or return server cover to unit.
3. If you have done this and the unit continues to overheat then power down the unit until you can
determine the source of the overheating.
Connections
1. If at any time all users lose access to the unit the first thing to check is to see if the unit is
running. If it is running start checking connections. Ethernet cables that have been removed or
relocated can cause a spontaneous loss of access.
2. Check the switches and routers on the network to make sure both ends of the cable are secure.
3. Additionally, the Ethernet ports on the unit will indicate if they have a good connection and if
data is flowing.
User interface
1. If you are having issues with data access or speed please login to the Admin Dashboard and see
if there are any alerts present.
DHCP/Network
1. Power failures, reboots of the G-RACK 12 or the DHCP server can cause the IP address to change.
If this happens then any number of problems can appear. Mostly the iSCSI connections will not
work.
2. If you are setting up the unit for the first time make sure that the cables you are using are CAT5/6
using other cables can and will cause network issues and loss of connectivity.
What should I do if the system fan, LCD panel, or other hardware components are not working
properly?
Do NOT repair or replace the hardware components yourself. Please contact your local
reseller or distributor for repair or replacement services. If you are unsure of who your local reseller
is please contact us using our support page. http://support.g-technology.com/contact/ contact_
support