G-Technology G-RACK 12, User Manual, Page: 275 / 296

Technical Support & Warranty
p. 275
packaging to our logistics center. You must pay any associated transportation charges, duties, and
insurance in shipping the drive to our logistics center. You should remove all personal information
from the product prior to its return.
What will HGST do?
HGST will replace the drive with a functionally equivalent replacement product, transportation
prepaid. HGST may replace your product with a product that was previously used, repaired, and
tested to meet HGST specifications. You receive tile to the replaced product at delivery to carrier at
HGST’s shipping point. You are responsible for importation of the replaced product, if applicable.
HGST will not return the original drive to consumers; therefore, the consumer is responsible for
moving data to another media before returning. Data recovery is not covered under this warranty
and is not part of the warranty returns process. HGST warrants that replaced products are covered
for the remainder of the original product warranty or 90 days, whichever is greater.
How is our liability limited?
HGST AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS AND RESELLERS ARE NOT LIABLE FOR
ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN
BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY, 2) LOSS OF, OR DAMAGE
TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE
POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
Capacity Definition and Disclaimer
For G-Technology products 1TB or greater:
1 gigabyte (GB) is equal to 1 billion bytes and 1
terabyte (TB) equals 1,000 GB (1 trillion bytes). Accessible capacity will vary from the stated capacity
due to formatting and partitioning of the hard drive, the computer’s operating system, and other
factors.
For G-Technology products less than 1TB:
One gigabyte (GB) is equal to 1 billion bytes when
referring to hard drive capacity. Accessible capacity will vary depending on the operating
environment and formatting.