Fujitsu ScanSnap iScanner fi-6010N, Operator'S Manual

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8.3 Network Connection Troubleshooting
fi-6010N Network Scanner Operator's Guide 467
8
8.3.3 Failure to Access the Scanner using a Web Browser, Admin Tool,
or Central Admin Server
If access is not possible when attempting to connect to the scanner using a Web browser or the
Admin Tool, or when attempting to connect to the Central Admin Server from the Central Admin
Console, try the following steps:
No. Problem Action
1 Same as in "Failure to connect
to a server using its IP
address" (page 463)
.
Check if a network connection is possible by trying
the same solution for
"Failure to connect to a server
using its IP address" (page 463) .
2 The DNS server or WINS
server is not functioning nor-
mally, or the scanner name has
not been registered in the
DHCP or WINS server. Check the connectivity of the specified IP address.
If it is possible to connect the scanner using the
Admin Tool with a specified IP address, specify the
scanner's IP address in the DNS or WINS server.
Also, check the DNS or WINS server settings using
the Admin Tool or Web browser.
3 A misconfigured firewall
between the Admin Tool or
Web browser and the scanner
is denying access. If there is a firewall between the computer running the
Admin Tool or Web browser and the scanner, check
that its settings are not preventing access.
4 The URL of the target scanner
is not registered as a trusted
site. Set the scanner URL as a trusted site for Internet
Explorer. In Internet Explorer, set the following set-
tings in the "Tools" menu, "Internet Options". In the
[Security] tab, select [Trusted sites]. Press the [Sites]
button, enter the URL of the scanner in the "Add this
website to the zone" field, and press the [Add] button.