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Fuji Xerox ApeosPort-V 6080, Administrator'S Manual

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Fuji Xerox ApeosPort-V 6080 Administrator'S Manual Download Page 506

15 Problem Solving

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021-542
021-543

[Cause]

An error occurred in the machine.

[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 

on the machine power. If the error still is not resolved, contact our Customer Support 
Center.

021-545

[Cause]

An error occurred while connecting to the EP system via the Internet.

[Remedy] Confirm the contract period of the EP system. When the error is displayed during the 

contract period, contact our Customer Support Center.

021-565

[Cause]

3G connection by way of 3Gnet-BOX was lost due to the time-out.

[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 

on the machine power. If the same message is displayed again, contact our Customer 
Support Center.

021-566

[Cause]

3G communication by way of 3Gnet-BOX is out of communication range.

[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 

on the machine power. If the same message is displayed again, contact our Customer 
Support Center.

021-567

[Cause]

An error occurred in the SIM card which had been inserted to the 3Gnet-BOX.

[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 

on the machine power. If the same message is displayed again, contact our Customer 
Support Center.

021-568

[Cause]

The time synchronization with 3Gnet-BOX was failed.

[Remedy] Adjust the time on the clock of the machine to the right time. If you still have the 

problem, switch off the machine power, make sure that the touch screen is blank, and 
then switch on the machine power. If the same message is displayed again, contact our 
Customer Support Center. 

021-569

[Cause]

USB connection with 3Gnet-BOX was failed.

[Remedy] Check the USB cable of 3G net-BOX to see if it has come off. Connect the cable firmly if 

it is unplugged. If you still have the problem, switch off the machine power, make sure 
that the touch screen is blank, and then switch on the machine power. If the same 
message is displayed again, contact our Customer Support Center. 

021-570

[Cause]

3G communication by 3Gnet-BOX was failed to start due to an error which had occurred 
in the machine.

[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 

on the machine power. If the same message is displayed again, contact our Customer 
Support Center. 

021-571

[Cause]

An error occurred in the machine through the 3G communication by way of 3Gnet-BOX.

[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 

on the machine power. If the same message is displayed again, contact our Customer 
Support Center. 

021-572

[Cause]

An error occurred in the communication library of 3G communication by way of 3Gnet-
BOX.

[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 

on the machine power. If the same message is displayed again, contact our Customer 
Support Center. 

021-573

[Cause]

An error occurred in 3Gnet-BOX.

[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 

on the machine power. If the same message is displayed again, contact our Customer 
Support Center. 

Error Code

Cause and Remedy

Summary of Contents for ApeosPort-V 6080

Page 1: ...ApeosPort V 7080 ApeosPort V 6080 DocuCentre V 7080 DocuCentre V 6080 Administrator Guide ...

Page 2: ...ademarks of Fuji Xerox Co Ltd CentreWare is a registered trademark or trademark of Xerox Corporation in Japan and or other countries In this manual safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures As the copying machine contains a feature designed to prevent forging of certain documents there may be rare instances wher...

Page 3: ...her Media 39 Paper Types 40 Loadable Quantity and Weight for Supported Paper 40 Supported Paper Type 42 Loading Paper 47 Loading Paper in Trays 1 and 2 47 Loading Tab Paper in Trays 1 and 2 48 Loading Paper in Tray 3 49 Loading Paper in Tray 4 49 Loading Paper in Tray 5 Bypass 50 Loading Tab Paper in Tray 5 Bypass 51 Loading Paper in Tray 6 HCF A4 1 Tray Optional 52 Loading Paper in Trays 6 and 7 ...

Page 4: ...ning the Document Cover and Document Glass 82 Cleaning the Narrow Glass Strip and Document Presser 82 Cleaning the Document Feeder Rollers 83 Printing a Report List 85 Deleting a Private Charge Print Job with an Invalid User ID 86 Setting Restore Tool 87 4 Machine Status 89 Overview of Machine Status 90 Machine Information 91 General Information 91 Paper Tray Status 92 Print Reports 92 Automatical...

Page 5: ...reset Buttons 169 Copy Defaults 169 Copy Control 173 Original Size Defaults 175 Reduce Enlarge Presets 176 Annotations Create Comments 176 Connectivity Network Setup 177 Port Settings 177 Protocol Settings 182 Machine s E mail Address Host Name 186 Proxy Server Settings 187 EP Proxy Server Setup 188 SIP Settings 189 T 38 Settings 192 Outgoing Incoming E mail Settings 193 Remote Authentication Dire...

Page 6: ...Certificate Verification Settings 247 Server Setup 249 Other Settings 250 Web Browser Setup 251 Setup 253 Create Folder 253 Stored Programming 255 Create Job Flow Sheet 255 Create Job Flow Sheet Keyword 264 Add Address Book Entry 264 Create Fax Group Recipients 271 Add Fax Comment 272 Paper Tray Attributes 273 Accounting 274 Create View User Accounts 274 View Accounts 277 Reset User Accounts 278 S...

Page 7: ...ocol IPP 313 Step 1 Preparations 313 Step 2 Configuration on the Machine 313 Step 3 Configuration on the Computer 314 CentreWare Internet Services Setting Items 314 8 E mail Environment Settings 315 E mail Overview 316 Preparations 317 Installation Procedures 319 Step 1 Enabling Port and Setting up TCP IP 319 Step 2 Configuring E mail Environment 320 CentreWare Internet Services Setting Items 321 ...

Page 8: ...42 Step 4 CentreWare Internet Services Setting Items 342 Configuration of Store to WSD 344 Step 1 Preparations 344 Step 2 Enabling Port 344 Step 3 Confirmation on the Computer 345 10 Using IP Fax SIP 347 IP Fax SIP Overview 348 Preparations 348 System Requirements for the Machine 348 Settings by System Configuration 348 Installation Procedures 349 Step 1 Enabling Port and Setting up TCP IP 349 Ste...

Page 9: ...n of E mail Encryption Digital Signature 375 Installation Overview 375 Step1 Configuration on the Machine 375 Step2 Configuration on Sender and Recipient 377 Configuration of PDF DocuWorks XPS Signature ApeosPort Series Models Only 379 Installation Overview 379 Step1 Configuration on the Machine 379 Step2 Configuration on the Computer 381 14 Authentication and Accounting Features 383 Overview of A...

Page 10: ... during Faxing 427 Sending Problems 427 Receiving Problems 431 Trouble during Scanning 435 Unable to Scan with the Machine 435 Unable to Import Scanned Documents to the Computer 436 Unable to Send a Scanned Document over the Network FTP SMB 437 Unable to Send E mail 438 The Image is not What was Expected 438 Network related Problems 440 When you cannot communicate with other SMB machines 440 When ...

Page 11: ...et Maker 594 Staple Jams in Booklet Staple Cartridge for D2 Staple Finisher with Booklet Maker 596 Staple Cartridge Taken Off from the Unit for D2 Staple Finisher with Booklet Maker 598 Solving Curled Output for D2 Staple Finisher with Booklet Maker 600 16 Appendix 603 Specifications 604 Printable Area 620 Standard Printable Area 620 Extended Printable Area 620 Internal Fonts 621 Optional Componen...

Page 12: ... Internet Fax Feature 703 Notes and Restrictions for IP Fax SIP 707 Notes and Restrictions when Connecting with Internet Service Provider 709 Notes and Restrictions on the Interrupt Mode 711 Notes and Restrictions on Folders 713 Notes and Restrictions when Connecting to Internet or Intranet 713 Notes and Restrictions when Operating from Computers 714 Notes and Restrictions on Job Flows 715 Notes a...

Page 13: ...13 Activity Report 727 EP System 731 Glossary 732 Index 735 ...

Page 14: ...14 ...

Page 15: ...tion of this guide and conventions used in this guide z Preface 16 z Types of Manuals 17 z Using This Guide 18 z Interface Cables 21 z Power Saver Mode 24 z Customizing the Control Panel 26 z Touch Screen 35 z Important Security Instructions 37 z Entering Text 38 ...

Page 16: ...rsonal computer operating system and network products After reading this guide be sure to keep it handy for quick reference It will be useful in case you forget how to perform operations or if a problem occurs with the machine For more information on how to copy print scan and fax refer to the User Guide For information about optional components for the Print feature refer to the guide provided wi...

Page 17: ...or of the organization where the machine is installed and describes the setup procedures related to security This guide is included in the Media Software Product Manual Manual HTML The manual describes installation and configuration procedures for print drivers and the printer environment This manual is included in the Media Software Product Manual Print Driver Help The help describes the print fe...

Page 18: ...rts lists 5 Tools Describes the procedures to set up the system 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Services 7 Printer Environment Settings Describes the settings to use the Print feature on the machine 8 E mail Environment Settings Describes the settings to use various services via e mail on the machine 9 Scanner Environment Settings Describes the sett...

Page 19: ... screen shots may not be displayed or available depending on your machine configuration z The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades z In this guide Computer refers to a personal computer or workstation z The following terms are used in this guide z The following symbols are used in this guide Important Important information th...

Page 20: ...eans that you need to select Tools select Setup and then select Create Folder z Path to a certain item within a procedure on a computer For example When you see the procedure to search for files and folders click Start Search For Files or Folders this means that you need to click Start click Search and then click For Files or Folders to search for files and folders z Cross reference For example Re...

Page 21: ...itch to switch off the power 2 Make sure that the touch screen is blank and the Power Saver button is not lit 3 Open the front cover 4 Press the main power switch to the position to switch off the main power 5 Remove the rear left cover 6 Connect the USB cable to the USB 2 0 interface connector 7 Return the rear left cover to its original position 8 Connect the other end of the USB cable to the co...

Page 22: ...nsmission To use this feature both of the equipments need to support IEEE802 3az This section describes the installation procedures for the Ethernet interface 1 Press the push button power switch to switch off the power 2 Make sure that the touch screen is blank and the Power Saver button is not lit 3 Open the front cover 4 Press the main power switch to the position to switch off the main power 5...

Page 23: ...quired to use the conventional Ethernet interface connector as 1000BASE T When the option is not installed 7 Return the rear left cover to its original position 8 Press the main power switch to the position to switch on the main power 9 Close the front cover 10 Press the push button power switch to switch on the power For more information on setting items refer to Printer Environment Settings P 30...

Page 24: ...for the Low Power mode and the Sleep mode the machine directly enters the Sleep mode without entering the Low Power mode first When the machine operates normal printing Sample Set printing or printing received fax documents while the control panel remains lit off and the machine is in the Power Saver mode only the output device exits the Power Server mode In this case the machine enters the Sleep ...

Page 25: ...rs the Low Power mode Note The default value for From Last Operation to Low Power Mode is 1 minute You cannot disable the Low Power mode From Last Operation to Sleep Mode Set the time to elapse from the last operation until the machine enters the Sleep mode Note The default value for From Last Operation to Sleep Mode is 1 minute To make the machine enter the Low Power mode set a longer period of t...

Page 26: ...nging the Screen Default You can change the screen displayed when the machine is turned on or the Power Saver mode is deactivated The Services Home screen is displayed by factory default 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the syste...

Page 27: ...ast Selection Screen or Services Home can be selected For information on Auto Clear refer to Auto Clear P 132 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111...

Page 28: ...ices Home screen when you press the Services Home button on the control panel Note Services not supported by the machine will not be displayed on the screen Grayed out buttons cannot be used as a result of malfunctioning The following services can be displayed on the service buttons Note The available services vary depending on the installed options z Copy z Simple Copy z Fax Internet Fax z Simple...

Page 29: ... Flow Sheets ApeosPort Series Models only z Web Applications ApeosPort Series Models only z Web Applications Server ApeosPort Series Models only z Custom Services Note Custom Services can be displayed when any custom service is installed on the machine For more information on the custom services contact our Customer Support Center The following services can be displayed on the additional feature b...

Page 30: ... select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings...

Page 31: ...re buttons which are displayed on the Services Home screen If you select Not Assigned the position of the selected button becomes blank You cannot assign Setup to Not Assigned If you do not want to display the Setup button select the Show this in Admin mode check box 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the sc...

Page 32: ...re to more than one button 8 Select Save 9 Select Save Assigning Services to the Custom Buttons You can assign services to the Copy Not in Use and Review buttons on the control panel Assigning a service to a custom button allows you to switch to this service without having to return to the Services Home screen If you do not need to assign any service to a custom button select Not Set Copy is assig...

Page 33: ... is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Custom Button 2 and then select Change Settings Note Select to display the previous screen or to display the next screen 6 Select S...

Page 34: ...ness You can adjust the screen brightness of the screen on the Services Home screen 1 Select Screen Brightness on the Services Home screen 2 Press or to adjust the screen brightness 3 Select Save To adjust the screen brightness from the Tools screen refer to Screen Brightness P 137 ...

Page 35: ... P 136 Drag Slide your finger to the position desired with your finger touched the touch screen Drag the touch screen from side to side to switch pages Drag the touch screen up and down to scroll a list Note During drag scrolling stops when you move your finger away from the touch screen Flick Slide your finger quickly to the position desired and release it Flick the touch screen from side to side...

Page 36: ... screen quickly To tap the same position of the screen twice is called double tap Tap the touch screen to switch the thumbnail bar to be displayed or not Note The operation of pinch in or pinch out moving two fingers inward or outward to zoom in or out is not supported Double tap a previewed image to enlarge the image ...

Page 37: ...e settings z When using the Global IP Address on the machine set the IP filtering setting to prevent the machine from illegal access from an external network browsing job history or accessing folders z Set Login Type to Login to Local Accounts or Login to Remote Accounts Select Login to Local Accounts to use the user information registered on the machine to manage authentication Only the users who...

Page 38: ...tem Description Entering alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characters Note Depending on the keyboard you can select a symbol from the pull up options displayed on the bottom left of the screen Entering a space Select Space Deleting characters Select Backspace to delete one character at a...

Page 39: ...his chapter describes the paper that can be used with the machine precautions when handling paper and how to load paper in trays z Paper Types 40 z Loading Paper 47 z Changing the Paper Size 55 z Changing the Paper Settings 60 ...

Page 40: ...ch as origami paper carbonic paper or conductively coated paper When paper jam occurs it may cause short circuit and eventually a fire accident Paper Tray Basis Weight Ream Weight Loadable Quantity Paper Type Trays 1 and 2 52 to 200 gsm 45 to 172 kg Up to 54 mm 500 sheets Plain 64 105 gsm Recycled 64 105 gsm Plain Reload 64 105 gsm Punched 64 105 gsm Lightweight 52 63 gsm Heavyweight 106 200 gsm T...

Page 41: ...k 106 200 gsm HW Tab Stock 201 250 gsm Custom Paper 1 64 105 gsm Custom Paper 2 64 105 gsm Custom Paper 3 64 105 gsm Custom Paper 4 64 105 gsm Custom Paper 5 64 105 gsm Tray 6 HCF A4 1 Tray optional 52 to 200 gsm 45 to 172 kg Up to 220 mm 2000 sheets Plain 64 105 gsm Recycled 64 105 gsm Plain Reload 64 105 gsm Punched 64 105 gsm Lightweight 52 63 gsm Heavyweight 106 200 gsm Custom Paper 1 64 105 g...

Page 42: ...r When printing or copying on commonly used paper plain paper use paper meeting the standards described below To copy or print as clear as possible we recommend the following standard paper Tray T1 Inserter optional 64 to 200 gsm 55 to 172 kg 200 sheets Plain 64 105 gsm Recycled 64 105 gsm Plain Reload 64 105 gsm Punched 64 105 gsm Lightweight 52 63 gsm Heavyweight 106 200 gsm Tab Stock 106 200 gs...

Page 43: ...70 Plain Professional 80 Plain Performer 75 Plain Performer 80 Plain Business 70 Plain Business 80 Plain DocuPaper 70 Plain DocuPaper 80 Plain Colotech Idol 80 Plain Xplore 70 Plain Xcite 80 Plain Xceed 70 Plain Xceed 80 Plain ASTRO EXTRA 70 Plain ASTRO EXTRA 80 Plain Xpress 70 Plain ECO Enviroguard paper 75 Plain Explorer 70 Plain Explorer 75 Plain Explorer 80 Plain H paper 80 Plain Vellum Paper ...

Page 44: ...en Label 70 Plain Green Wrap 80 Recycled Recycled Pure 80 Recycled Performa Plus 70 Plain Colotech Idol 120 Plain Colotech 100 Plain Colotech 120 Heavyweight Colotech 160 Heavyweight Colotech 200 Heavyweight z Print one sheet at a time using Tray 5 z When using Tray 5 load the paper with the center slightly curling upward Colotech 250 Extra HW Recycled Supreme 80 Recycled K paper 75 Plain K paper ...

Page 45: ...r Settings P 60 Colour Impression 90 Plain Colour Impression 250 Extra HW Van Hawk Paper 70 Plain Van Hawk Paper 80 Plain Multi Purpose Paper in Yellow Black Label 75 Plain PaperOne 70 Plain RECYCLE PAPER SHIH TZU 70 Recycled Roxy Paper 80 Plain Star Package Orange 70 Plain Star 80 Plain Paper Name Basis Weight gsm Paper Type Notes Countermeasure ...

Page 46: ...side a cabinet or other dry place Paper that has absorbed moisture can result in paper jams and lower image quality z After opening a package of paper wrap and store any remaining paper We recommend that you store remaining paper in moisture prevention packets z Store paper on a flat surface to prevent bends or warping Please adhere to the following points when loading paper in a tray z Align the ...

Page 47: ... in automatic tray selection When the paper runs out during copying or printing select a tray containing the same sized paper and orientation and the machine continues copying or printing Auto Tray Switching feature The machine cannot switch to a tray containing a paper type for which Paper Type Priority is set to Auto Paper Off For information about Paper Type Paper Type Priority and Paper Tray P...

Page 48: ...If the tray is pushed with too much force it might cause machine malfunctions Loading Tab Paper in Trays 1 and 2 The following describes the procedure for loading tab paper in Trays 1 and 2 Important Tab paper cannot be loaded on the Trays 3 4 6 or 7 Tab paper can be used only for Tab Margined Shift Covers and Separators Note Fan the paper well before loading paper in a tray It prevents paper from...

Page 49: ... before loading paper in a tray It prevents paper from sticking to each other and reduces paper jams 1 Pull out the tray until it stops Important While the machine is processing a job do not pull out the tray that the job uses Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles First remove the remaining paper from the tray and then...

Page 50: ...he tray is pushed with too much force it might cause machine malfunctions Loading Paper in Tray 5 Bypass When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4 6 or 7 use Tray 5 Bypass The following describes the procedure for loading paper into Tray 5 Bypass For printings specify the instructions using the Paper Output tab in the print driver Also specify the type ...

Page 51: ... machine malfunctions 4 Adjust the paper guides to align the edges of the paper loaded 5 Instruct a copy or print job Loading Tab Paper in Tray 5 Bypass The following describes the procedure for loading tab paper into Tray 5 Bypass Important Tab paper can be used only for Tab Margin Shift Covers and Separators Note Fan the paper well before loading paper in a tray It prevents paper from sticking t...

Page 52: ...escribes the procedure for loading paper into Tray 6 HCF A4 1 Tray optional When the machine runs out of paper during copying or printing a message is displayed on the touch screen Add paper according to the displayed instructions Copying or printing is automatically resumed when paper is added Note Fan the paper well before loading paper in a tray It prevents paper from sticking to each other and...

Page 53: ... tray It prevents paper from sticking to each other and reduces paper jams Forinformation aboutchangingthepapersizeand orientation referto ChangingthePaperSizeforTrays6and7 HCF A4 2 Tray Optional P 58 1 Pull out the Trays 6 or 7 until it stops Important While the machine is processing a job do not pull out the tray that the job uses Do not add a new stack of paper on top of the remaining paper in ...

Page 54: ...of the paper guides and slide them to the desired paper size 2 Load the paper neatly aligning all edges Important Do not load paper above the maximum fill line It might cause paper jams or machine malfunctions Loading Tab Paper in Tray T1 Inserter Optional The following describes the procedure for loading tab paper in Tray T1 Inserter optional 1 Hold the center of the paper guides and slide them t...

Page 55: ...g in the User Guide For information on how to print on non standard size paper refer to the print driver s help Changing the Paper Size for Trays 1 and 2 The following describes the procedure for changing the paper size for Trays 1 and 2 1 Pull out the Tray until it stops Important While the machine is processing a job do not pull out the tray that the job uses Do not add a new stack of paper on t...

Page 56: ...he tray until it stops Important While the machine is processing a job do not pull out the tray that the job uses Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles First remove the remaining paper from the tray and then load the new stack of paper 2 Remove any paper loaded in the tray 3 Open the end guide 1 and unscrew the screw 2...

Page 57: ...the position corresponding to the paper size 2 and press the lever down 3 Important Adjust the end guide accordingly with the size of paper If the end guide is not adjusted correctly the machine cannot feed the paper properly resulting in a paper jam Note The slot on the left of 8 5 is not used 8 Open the end guide 1 and load and align the edge of the paper against the right edge of the tray with ...

Page 58: ...tops Important While the machine is processing a job do not pull out the tray that the job uses Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles First remove the remaining paper from the tray and then load the new stack of paper 2 Remove any paper loaded in the tray 3 Loosen the screws 1 and remove the guides from the front and b...

Page 59: ...ng the Paper Size 59 Paper and Other Media 2 7 Specify the type of the paper loaded when you have changed the paper type For information on how to set the paper types refer to Changing the Paper Settings P 60 ...

Page 60: ...g Setup in the Services Home screen if you configure the settings in advance For more information refer to Customize Paper Supply Screen P 142 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter ...

Page 61: ...ia 2 6 Select a paper tray for changing the paper type setting under Items 7 Select Change Settings 8 Select Paper Type Paper Size and Paper Color respectively 9 Select Save 10 Select Close repeatedly until the Tools screen is displayed 11 Select Close ...

Page 62: ...2 Paper and Other Media 62 Paper and Other Media 2 ...

Page 63: ...machine print a report list delete a print job with an invalid user ID and use the Setting Restore Tool z Replacing Consumables 64 z Cleaning the Machine 81 z Printing a Report List 85 z Deleting a Private Charge Print Job with an Invalid User ID 86 z Setting Restore Tool 87 ...

Page 64: ...D2 Finisher with Booklet Maker CWAA0677 5 000 staples 4 sets staple waste container 1 unit box Booklet Staple Cartridge for D2 Finisher with Booklet Maker CWAA0749 5 000 staples 4 sets box WARNING z Never use a vacuum cleaner for spilled toner and residual toner in this product toner cartridge or toner container It may catch fire by electric sparks inside a vacuum cleaner and cause explosion Use a...

Page 65: ...Cartridges 66 Replacing Waste Toner Container 68 Replacing Staple Cartridge for C3 Finisher or C3 Finisher with Booklet Maker 70 Replacing Staple Cartridge for D2 Staple Finisher or D2 Staple Finisher with Booklet Maker 71 Replacing Booklet Staple Cartridge for C3 Finisher with Booklet Maker 73 Replacing Booklet Staple Cartridge for D2 Staple Finisher with Booklet Maker 75 Emptying the Hole Punch ...

Page 66: ...ner cartridge with the control panel turned on press the Machine Status button to check the accurate status of toner cartridge before the replacement Copy or print density may decrease slightly after the message Please order a Toner Cartridge appears on the touch screen If you replace a toner cartridge with a partially used toner cartridge the number of pages that you can copy or print after the m...

Page 67: ...omer Support Center for its disposal 4 Unpack the new toner cartridge and shake it five or six times to distribute the toner evenly 5 Insert the toner cartridge into the associated cartridge slot and then push until it stops 6 Close the front cover Note If the front cover is not closed completely a message appears and the machine will remain paused WARNING Never throw a toner cartridge into an ope...

Page 68: ...ended by Fuji Xerox may degrade image quality and performance Use only waste toner containers recommended by Fuji Xerox When replacing the waste toner container keep the main power of the machine on 1 Make sure that the machine is not operating and open the front cover 2 Open the waste toner container cover Message Remaining Page Yield Solution The Waste Toner Container needs to be replaced Approx...

Page 69: ...c bag which comes with a new waste toner container 6 Grasp the upper center part of the new waste toner container and push the container into the back until it stops Important When you insert the waste toner container do not grasp the handle of the container 7 Close the waste toner container cover 8 Close the front cover Note If the front cover is not completely closed a message will appear and th...

Page 70: ... the touch screen Follow the procedure and replace the staple cartridge again To order a staple cartridge contact our Customer Support Center 1 Make sure that the machine is not operating and open the finisher front door 2 With grasping the lever R1 of the staple cartridge holder pull the holder to the right towards you 3 With grasping the orange lever pull out the staple cartridge Note The staple...

Page 71: ...ion until it clicks into place 7 Close the finisher front door Note If the front door is not closed completely a message appears and the machine will remain paused Replacing Staple Cartridge for D2 Staple Finisher or D2 Staple Finisher with Booklet Maker When the D2 Staple Finisher optional or D2 Staple Finisher with Booklet Maker optional is installed and the staple cartridge needs to be replaced...

Page 72: ... cartridge even when the control panel is lit Note To order a staple cartridge contact our Customer Support Center 1 Make sure that the machine is not operating and open the finisher right door 2 Hold the R1 at the position shown in the figure 3 Pull the staple cartridge out of the finisher Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the fin...

Page 73: ...Staple Cartridge R3 R3 is displayed Important The use of booklet staple cartridges not recommended by Fuji Xerox may degrade quality and performance Use only booklet staple cartridges recommended by Fuji Xerox Note If the booklet staple cartridge was not replaced properly the message remains on the touch screen Follow the procedure and replace the booklet staple cartridge again To order a booklet ...

Page 74: ...nd left sides of the booklet staple cartridge 1 and open the cover 2 5 Pinch the right and left sides of the empty staple case 1 and pull out the empty staple case from the staple cartridge 2 Important The staple case cannot be removed when the staples are remained in the staple case Forcibly removing the staple case may cause machine malfunction 6 Insert the new staple case 1 and push the rear si...

Page 75: ...klet Maker optional is installed and the booklet staple cartridge needs to be replaced a message appears on the touch screen When this message appears load a new staple case into the booklet staple cartridge Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance Use only booklet staple cartridges recommended by Fuji Xerox When the machine is in Ene...

Page 76: ...e finisher right door 2 While pressing the handle to the right 1 take the booklet staple cartridge unit out of the finisher 2 3 Hold the tabs on both sides of the booklet staple cartridge 4 Rotate the booklet staple cartridge at an angle 5 Lift the booklet staple cartridge out of the unit ...

Page 77: ...creen When the message appears empty the hole punch waste container as instructed Make sure to discard all paper chads when emptying the hole punch waste container Not doing so will cause the container to fill up before the message telling you to empty the container appears again and this can cause machine malfunction Important Empty the hole punch waste container when the machine is on If you emp...

Page 78: ...inisher with Booklet Maker When the D2 Staple Finisher optional or the D2 Staple Finisher with Booklet Maker optional is installed and the staple waste container needs to be replaced a message appears on the touch screen When this message appears replace the staple waste container Important Replace the staple waste container when the machine is on When the machine is in Energy Saver mode exit Ener...

Page 79: ...sition 3 Securely hold the staple waste container by its R5 section and take the container out of the machine 4 Put the old container into the plastic bag supplied Important Do not disassemble the container and return it to our Customer Support Center 5 Hold a new staple waste container by its R5 section and insert the container bottom first into the machine Important To prevent injury do not put ...

Page 80: ... 3 6 Push the R5 section of the container until the lock lever moves to the position 7 Close the finisher right door Note If the finisher right door is not completely closed a message will appear and the machine will remain paused ...

Page 81: ...cessive amount of water may cause the machine to malfunction or damage documents during copying 1 Wipe the exterior with a firmly wrung soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Note If you cannot remove the dirt easily gently wipe the machine with a soft cloth moistened with a small amount of neutral detergent 2 Wipe off any excess ...

Page 82: ...amage paint or coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying faxing or scanning 1 Wipe the document cover with a soft cloth moistened with water to remove any dirt and then wipe it with a soft dry cloth Important Do not use cleaning agents other than water or neutral detergent Note If you cann...

Page 83: ... cleaning agents other than water or neutral detergent Note If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent 3 Push the center left side of the document cover to close the belt area until it clicks into place Cleaning the Document Feeder Rollers If the document feeder rollers become soiled smudges may appear on copies faxes or sca...

Page 84: ...rung to prevent water drops from falling into the machine If water gets into the machine it may cause the machine to malfunction Note If you cannot remove dirt easily gently wipe the rollers with a soft cloth moistened with a small amount of neutral detergent 3 Close the top cover of the document feeder until it clicks into place 4 Close the left cover of the document feeder until it clicks into p...

Page 85: ...Print Reports Button under Reports is set to Disabled the Print Reports button appears only when the Tools button is displayed on the Services Home screen For more information on Reports refer to Reports P 144 If you want to print Billing Data List or Auditron Report Fax Jobs insert a card to the machine before instructing print 3 Select a report or list to print and then press the Start button No...

Page 86: ...Printfeature refer to 11 JobStatus Printingand DeletingStored Jobs and 12 Computer Operations Print in the User Guide For more information on how to set the period of time save jobs refer to Stored File Settings P 244 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required ...

Page 87: ...ation on Setting Restore Tool contact our Customer Support Center Note You can back up the setting data of the machine when the hard disk and the Ethernet interface are installed on the machine The following data can be backed up on the computer z Address Book z Folder except for document files z User account list z Job Flow z Stored Programming z Job log z Error log z Auditron log z Other informa...

Page 88: ...3 Maintenance 88 Maintenance 3 ...

Page 89: ...4 Machine Status This chapter describes the features for checking the machine status z Overview of Machine Status 90 z Machine Information 91 z Faults 106 z Supplies 107 z Billing Information 108 ...

Page 90: ...g status You can also change or set print modes and check the number of pages printed per meter or per user You can also print various reports lists to check the job history settings and registered information For more information refer to Machine Information P 91 Faults You can check the information on errors that occurred on the machine For more information refer to Faults P 106 Supplies You can...

Page 91: ...yed you can check the machine status General Information On the General Information screen you can check the serial number of the machine machine configuration and software version 1 Check the general information Website Tells you whom to contact when making inquiries about maintenance and operation Machine Serial Number Indicates the serial number of the machine Current System Software Indicates ...

Page 92: ...n to be displayed For information on how to drag or flick refer to 2 Product Overview Touch Screen in the User Guide Software Version Screen You can check the software version 1 Select Software Version 2 Check the software versions Paper Tray Status You can check the paper trays set on the machine 1 Select Paper Tray Status 2 Check the status of the paper trays Print Reports The following describe...

Page 93: ...formation on the auto print of a job history report refer to Reports P 144 When you set the machine to print a job history report automatically the machine prints the results of all jobs Error History Report You can print information on errors occurred in the machine The latest 50 errors are printed Activity Report You can check whether transmissions completed successfully or not The remote termin...

Page 94: ... Reports or Fax Reports Printer Reports 1 Select Printer Reports Note To display the Printer Reports screen select the Machine Status button and then select Machine Information Print Reports Printer Reports 2 Select a list to print Note The items displayed vary depending on the options installed 3 Press the Start button You can print the following items when printer related options are installed W...

Page 95: ... InternetServices Formore information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you ESC P Settings List Prints the settings configured in the ESC P K emulation mode ESC P Logical Printers List Prints the programming sett...

Page 96: ... printed from Copy Reports Printer Reports Scan Reports or Fax Reports z Scan Fax Configuration You can check the settings configured for the Scan feature and the Fax feature z Domain Filter List You can check the settings configured for the domain which filters data transmissions Job Template List ApeosPort Series Models Only You can print the list of settings for the server storing the job templ...

Page 97: ...information and print and copy settings of the machine Note The contents of Configuration Report are identical whether it is printed from Copy Reports Printer Reports Scan Reports or Fax Reports z Scan Fax Configuration You can check the settings configured for the Fax feature and the Scan feature Note The contents of Configuration Report are identical whether it is printed from Copy Reports Print...

Page 98: ...ddress numbers fax group recipients and relay stations Fax Comments List You can check the registered comments to use on fax cover sheets Billing Data List You can check the registration status of the billing data Note Billing Data List is displayed when Fax Internet Fax Service is set to Enable Accounting under Accounting Accounting Type Local Accounting Auditron Mode Selecting Billing Data List ...

Page 99: ...rts Job Counter Report 2 Select Job Counter Report 3 Press the Start button Auditron Reports You can print an auditron report by each user Note that the content on the screen differs depending on whether the Auditron mode for services is enabled or not Note Auditron Reports appears when the Tools button is displayed on the Services Home screen You cannot output the report to a file To output a rep...

Page 100: ...heck the limit value Auditron Report Copy Jobs counts pages from the time at which the data is initialized Note No displayed on the report is the User Administration Number assigned when a user is registered under Accounting or Authentication Security Settings Auditron Report Print Jobs You can check the total number of printed pages and sheets of paper used for each client job owner Auditron Repo...

Page 101: ...anned data to a computer on a network or a transmission of scanned data by e mail succeeds When a fax the IP Fax SIP or the Internet Fax transmission succeeds this report is also printed You can check a thumbnail of the scanned data and its transmission result You can set not to print out the Transmission Report Undelivered automatically For information on setting whether to print the report for e...

Page 102: ...verwrite Hard Disk You can check the overwriting status of the hard disk Overwriting indicates that the overwriting is in progress Standby indicates that the overwriting is completed Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Overwrite Hard Disk appears when Overwrite Hard Disk is enabled under Authen...

Page 103: ...alue set for the print mode item number Forthe itemnumbersthatcanbeconfigured ineachmode menu referto ESC P KEmulationSettings P 636 PDFDirect Print Settings P 649 PCL Emulation Settings P 655 and HP GL 2 Emulation Settings P 663 1 Select Programming 2 Enter the item number of the feature to set in Item Number with the numeric keypad 3 Select Confirm The current setting value appears 4 Select Chan...

Page 104: ...tory Defaults You can use the factory default settings Custom Settings Displays the numbers stored in memory 3 When you select Custom Settings select a memory number to use 4 Select Save Password For PDF Direct Print if a password is set for files set the password here in advance PDF files can only be printed when the passwords assigned and entered are the same You can use up to 32 characters for ...

Page 105: ... 3 Select a fax receiving mode Manual Receive The machine manually receives faxes from a remote machine This mode is convenient to confirm the sender or use an external telephone before receiving faxes Auto Receive The machine automatically receives faxes 4 Select Save ...

Page 106: ...tegory The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also access Error History Report under Machine Information Print Reports Job Status Activity Report If Print Reports Button under Reports is set to Disabled the Error History Report button does not appear ...

Page 107: ...e status of the supply Important If you replace a toner cartridge with a partially used toner cartridge such as a toner cartridge removed from another ApeosPort V 7080 6080 DocuCentre V 7080 6080 the status displayed may differ from the actual remaining amount When replacing toner cartridges we recommend that you use new ones Note The items displayed vary depending on the options installed and are...

Page 108: ...tion You can check the total number of copies and pages printed by individual meters 1 Select Billing Information 2 On the screen check each meter Note Previous meter reading can be displayed when using EP system For more information on EP system refer to EP System P 731 Serial Number Displays the serial number of the machine Total Impressions Displays the total number of Black Impressions Copy Se...

Page 109: ...s passcode and select Enter 2 Press the Machine Status button To check the system administrator meter 1 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 2 Pre...

Page 110: ...4 Machine Status 110 Machine Status 4 ...

Page 111: ...cedure 112 z Tools Menu List 116 z Common Service Settings 131 z Copy Service Settings 168 z Connectivity Network Setup 177 z Print Service Settings 206 z Scan Service Settings 212 z Fax Service Settings 221 z E mail Internet Fax Service Settings 236 z Address Book Settings 239 z Folder Service Settings 240 z Job Flow Service Settings ApeosPort Series Models Only 242 z Media Print Service Settings...

Page 112: ...tem Administration mode enter the system administrator s user ID If Passcode Entry for Control Panel Login is set to On under Tools Authentication Security Settings Authentication Passcode Policy you need to enter the passcode We recommend that you change the system administrator s user ID and passcode immediately after installing the machine For more information on how to change the passcode refe...

Page 113: ...formation refer to Common Service Settings P 131 Copy Service Settings Allows you to configure the copy service settings such as copy feature defaults copy operation control and button indications For more information refer to Copy Service Settings P 168 Connectivity Network Setup Allows you to configure the network related settings such as ports and protocols For more information refer to Connect...

Page 114: ...ia Print Service Settings Allows you to configure the settings relating to Media Print Text For more information refer to Media Print Service Settings P 243 Stored File Settings Allows you to set how to delete files in a folder and print files stored in the machine For more information refer to Stored File Settings P 244 Web Applications Service Setup ApeosPort Series Models Only Allows you to con...

Page 115: ...n the Tools screen a message may be displayed Follow the message and reboot the machine After the machine reboots it exits from the System Administration mode and the Log In Out button is unlit When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Step 6 Exiting System Administration Mode 1 Press...

Page 116: ...P 132 z Time Zone P 133 z Daylight Savings P 133 z Print On Demand Duration ApeosPort Series Models Only P 133 Power Saver Settings P 133 z Power Saver Timers P 133 z Enter Power Saver after Printing Ends P 134 z Power Saver Deactivation P 134 Audio Tones P 135 z Control Panel Select Tone P 135 z Control Panel Alert Tone P 135 z Base Tone P 135 z Machine Ready Tone P 135 z Job Complete Tone 1 2 P ...

Page 117: ...r Tray Attributes P 141 z Customize Paper Supply Screen P 142 z Paper Tray Attributes on Setup Screen P 142 z Paper Tray Attributes During Loading P 142 z Paper Tray Priority P 142 z Paper Type Priority P 142 z Tray 5 Paper Size Defaults P 143 z Auto Tray Switching Control P 143 Image Quality Adjustment P 143 z Image Quality P 143 Reports P 144 z Print Reports Button P 144 z Job History Report P 1...

Page 118: ...l Unique ID P 154 z Print Position P 154 z Print Position Adjustment P 154 z Print Position Side 2 P 154 Image Log Control ApeosPort Series Models Only P 155 z Image Log Control P 156 z Image Log Target P 156 z Image Log Generation P 156 z Transfer Image Log P 156 Notify Job Completion by E mail P 157 z Targeted Jobs P 157 z E mail Addresses 1 to 5 P 157 z E mail Message P 157 Plug in Settings P 1...

Page 119: ...age Shift Side 2 P 171 z Image Rotation Rotation Direction P 171 z Original Orientation P 171 z Pages per Side P 171 z Copy Output P 171 z Uncollated Default Separator Tray P 172 z Output Destination P 172 z Output Destination Simple Copy P 172 z Face Up Down Option P 172 z Sample Job P 172 z Annotations Stored Comment P 172 z Annotations Comment on Side 1 and Side 2 P 172 z Annotations Comment Fo...

Page 120: ...e Position Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 175 z Page Number Position Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 175 z Bates Stamp Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 175 z Quantity Display P 175 z Maximum Number of Sets P 175 Original Size Defaults P 175 Reduce Enlarge Presets P 176 A...

Page 121: ...r P 187 z Proxy Server Setup P 187 z Addresses to Bypass Proxy Server P 187 z HTTP Proxy Server Name P 187 z HTTP Proxy Server Port Number P 187 z HTTP Proxy Server Authentication P 187 z HTTP Proxy Server Login Name P 188 z HTTP Proxy Server Password P 188 z HTTPS Proxy Server Name P 188 z HTTPS Proxy Server Port Number P 188 z HTTPS Proxy Server Authentication P 188 z HTTPS Proxy Server Login Na...

Page 122: ...rectory Service Settings ApeosPort Series Models Only P 195 z SMB Server Settings P 199 Security Settings P 199 z SSL TLS Settings P 199 z S MIME Settings ApeosPort Series Models Only P 200 z PDF DocuWorks XPS Signature Settings ApeosPort Series Models Only P 201 2 z IPsec P 202 z IEEE 802 1X Settings IEEE 802 1X Settings Ethernet 1 IEEE 802 1X Settings Ethernet 2 P 203 z Certificate Revocation Re...

Page 123: ...Scanning P 213 z Original Type P 213 z File Format P 213 z Optimize PDF For Quick Web View P 213 z Thumbnail Outgoing E mail P 213 z Thumbnail Scan to PC P 213 z Preview P 213 z Lighten Darken P 213 z Contrast P 214 z Sharpness P 214 z Background Suppression P 214 z Shadow Suppression P 214 z Color Space P 214 z Original Orientation P 214 z Resolution P 214 z Mixed Size Originals P 214 z Edge Eras...

Page 124: ... 219 z Store Send Link Maximum File Size P 220 z Print Login Name on PDF Files P 220 Screen Defaults P 221 z Fax Screen Default P 221 z 1st Tab Features Allocation P 221 z Reduce Enlarge Button 3 5 P 221 z Transmission Screen P 222 z Display Fax Line Selection P 222 Fax Defaults P 222 z Resolution P 222 z Original Type P 222 z Lighten Darken P 222 z Mixed Size Originals P 222 z Preview P 222 z Ski...

Page 125: ...dges P 227 z Edge Erase Left Right Edges P 227 z Reduce 8 5 x 11 Original to A4 P 227 z Pseudo Photo Gradation Mode P 227 z Added Service SIP Line P 227 z Folder Selector by Telephone Number G3 ID P 227 z Folder Selector Service Priority P 227 z Folder Selector Setup P 227 z Filename Format for Store to Folder P 228 z Memory Full Procedure P 228 z Maximum Stored Pages P 228 z Mixed Size Originals ...

Page 126: ...ail P 237 z Maximum Total Data Size P 237 z Maximum Split Count P 238 z Allow Casual Users to Edit From Field P 238 z Allow Guest Users to Edit From Field P 238 z Allow to edit From if Search Found P 238 z Allow to edit From if Search Failed P 238 z E mail Sending When Search Failed P 238 z Add Me to To Field P 238 z Add Me to Cc Field P 238 z Edit E mail Recipients P 238 Address Book Settings P 2...

Page 127: ...fault of Stored Print Job List P 245 z Print Job Confirmation Screen P 245 z Minimum Passcode Length for Stored Jobs P 245 z Print Order for All Selected Files P 245 Server Certificate Verification Settings P 247 z Preparations P 247 z Setting Procedure P 247 Server Setup P 249 z URL P 249 z Server Name P 249 z Description P 250 z Use User ID P 250 z User ID P 250 z Password P 250 z Machine Authen...

Page 128: ...n P 263 z Edit Delete P 263 Create Job Flow Sheet Keyword P 264 Add Address Book Entry P 264 z Address Type P 266 z E mail Address P 266 z Name P 266 z Index P 267 z Surname P 267 z Given Name P 267 z Custom Item 1 P 267 z Custom Item 2 P 267 z Custom Item 3 P 267 z S MIME Certificate ApeosPort Series Models Only P 267 z Transfer Protocol P 268 z Server Name IP address P 268 z Shared Name SMB Only...

Page 129: ...ting P 279 z Auditron Mode P 279 z Verify User Details P 279 z Customize User Prompts P 279 Accounting Login Screen Settings P 280 z Alternative Name for User ID P 280 z Mask User ID P 280 z Alternative Name for Account ID P 280 z Mask Account ID P 280 z Display Billing Information Upon Login P 281 Fax Billing Data P 281 Accounting Billing Device Settings P 281 z Connect with Accounting Billing De...

Page 130: ...ation Groups P 287 z User Details Setup P 288 z Maximum Login Attempts by System Administrator P 290 z Passcode Policy P 290 z Charge Private Print Settings P 291 z Receive Control P 291 Allow User to Disable Active Settings P 293 Job Status Default P 293 z Active Jobs View P 293 z Completed Jobs View P 294 Overwrite Hard Disk P 294 z Number of Overwrites P 294 ...

Page 131: ...nce 146 Watermark 148 Secure Watermark 150 Force Annotation 153 Print Universal Unique ID ApeosPort Series Models Only 154 Image Log Control ApeosPort Series Models Only 155 Notify Job Completion by E mail 157 Plug in Settings 157 Other Settings 158 Machine Clock Timers You can set the machine clock or the time intervals of the machine to reset settings Date Set the date in the system clock of the...

Page 132: ... When you select On specify a value between 10 and 900 seconds in 1 second increments When you select Off the settings are not reset automatically Note When Off is selected the machine will cancel the standby status and begin processing a document after one minute has elapsed in anticipation of a job command Auto Job Release Specify the time lapsed until the machine cancels the active job and star...

Page 133: ...ng time period the machine moves the clock forward by one hour Select from Adjust Off Adjust by Day Month Time and Adjust by Month Week Day of Week Time If you select Adjust by Day Month Time specify the month day and time for Start Date and End Date If you select Adjust by Month Week Day of Week Time specify the month week day of week and time for Start Date and End Date Note This feature does no...

Page 134: ... the Power Saver mode after a print job or printing of fax Internet fax documents is finished 15 seconds after Auto Printing Ends Enters Sleep mode in 15 seconds According to Power Saver Timer Settings Enters Low Power mode or Sleep mode according to the period specified in Power Saver Timers For more information on the setting procedure refer to Power Saver Mode P 24 Power Saver Deactivation Sele...

Page 135: ...mal and Loud To disable the sound select Off Job Complete Tone 1 2 Set the volume to be sounded when a job is completed normally You can select from Soft Normal and Loud To disable the sound select Off You can select the target jobs to play the sound Fault Tone Set the volume to be sounded when a job fails You can select from Soft Normal and Loud To disable the sound select Off You can select the ...

Page 136: ...s a fax You can select from Soft Normal and Loud To disable the sound select Off Screen Button Settings Set screens and buttons Screen Default Set the screen displayed after powering on the machine or canceling the Power Saver mode For more information on the setting procedure refer to Customizing the Control Panel P 26 Screen After Auto Clear Set the screen displayed after Auto Clear For more inf...

Page 137: ...creen under the Job Status screen that is displayed when the Job Status button on the control panel is pressed Select from All Jobs Printer Print from Folder Jobs Scan Fax Internet Fax Jobs or Job Flow File Transfer Jobs Default Language You can select the language displayed on the machine There are two ways of selecting the language set in the System Administration mode and set by local users z S...

Page 138: ...ng e mails Select from Disabled Show Memory and Enabled Reconfirm Fax Internet Fax Button Set whether or not to display a screen to check available memory when sending faxes Internet faxes Select from Disabled Show Memory and Enabled Screen After Inserting USB Select whether or not to display the screen when the machine detects USB memory device insertion and also select the screen type at the tim...

Page 139: ...ut to ASCII characters If you select On ASCII Only the keyboard displayed shows ASCII characters only Operation of Up Down Buttons Allows you to whether or not to enable continuous scrolling when pressing the scroll buttons Flick and Double tap Set whether or not to operate the machine by flicking and double tapping Select from Disabled or Enabled Besides the operation method the design of Service...

Page 140: ...Screen Preview Thumbnail View Tap to display the entire view O O Flick to switch pages O Drag to switch pages O O Entire View Flick to switch pages O Tap the previous next previewed images to switch pages O O Tap to switch whether to display the page switching buttons or the thumbnail bar O Double tap to move to enlarged view O Enlarged View Flick the enlarged image to move the position to be disp...

Page 141: ... Paper Types 1 to 5 which you can select in Paper Type and Custom Paper Colors 1 to 5 which you can select in Paper Color of Paper Tray Attributes You can use letters numerals and symbols of up to 24 characters for each name and color For example you can use a name showing its usage such as Color for colored paper and Covers for bond paper For information about how to enter characters refer to Ent...

Page 142: ... priority of the trays to use when paper of the same size and the same orientation is set in the multiple trays or print data does not include the paper tray information for automatic tray selection Auto Paper selection means that a tray containing the appropriate paper is automatically selected by the machine for copying or printing This setting applies to Trays 1 to 4 and 6 optional and 7 option...

Page 143: ...uded Auto Tray Switching Control Set the alternative tray or paper when running out of paper loaded in the tray selected Auto Tray Switching You can select from Always Enable Enable during Auto Select and Enable for Same Paper Type Color When Enable during Auto Select is selected the machine switches the tray when Auto Select is selected in the Copy screen or Paper Select of the print driver Note ...

Page 144: ...Jobs Set the method of background suppression to be used for scan operations Set how the machine detects density and deletes the background color Select High Speed to sample a section of the document and detect the background color Select High Quality to conduct a pre scan and sample the whole document to detect the background color Image Enhancement Allows you to select whether or not to carry ou...

Page 145: ... Automatically prints a report regardless of the data transmission result Print only when communication error Prints a report only when a communication error occurs Select All communications or Communication with error only for report contents Scan File Transfer Report Select whether or not to print the report for data transmission results when the scanned data is transferred to the computer on th...

Page 146: ... machine contacts our Customer Support Center if a check or maintenance is required Our service representative visits your place as required Note The EP system is not available in some region For more information contact our Customer Support Center For more information on the EP system refer to EP System P 731 Check EP Connection This feature is used to check whether or not the communications betw...

Page 147: ...ay not be recorded in the audit log depending on the status of program malfunction If the machine does not start contact our Customer Support Center Check Smart Card Details When you select Check Smart Card Details and touch your smart card to the smart card reader the information of the smart card appears on the touch screen Note You can register the authentication information using CentreWare In...

Page 148: ...e of the EP system service For more information contact our Customer Support Center For information on EP system refer to EP System P 731 1 Select Software Upgrade Start Upgrade Starts a version upgrade soon Schedule Upgrade Select On and specify the date and time to start a version upgrade Delete All Certificates Initialize Settings Deletes all certificates stored in the machine and initializes t...

Page 149: ...rinted as the Watermark You can set the font size from 24 to 80 points in 1 point increments Background Pattern Set the background pattern to embed the text for the Watermark effect You can select from eight patterns Wave Circle Stripe Chain Beam Rhombic Sunflower and Fan Density Select the text density of the Watermark You can select from Lighten Normal and Darken Watermark Background Contrast Se...

Page 150: ...e information refer to User Roles and Authorization Groups P 384 The user control number may not be printed depending on the Login mode configuration Custom Watermark 1 to 3 Register text to be printed as the Watermark You can enter up to 32 single byte characters The registered text is displayed at Default Watermark For information about how to enter characters refer to Entering Text P 38 Print t...

Page 151: ...digital codes PaperSecurity Analyzer sold separately is required For information on how to operate PaperSecurity Analyzer refer to the manual provided with the application To set no password leave the password blank and select Save Custom Digital Watermark Specify a digital code string to embed in a document You can enter up to 32 single byte characters For information about how to enter character...

Page 152: ... can select text from Copy Prohibited Copy Duplicate and the strings registered on Custom Secure Watermark 1 to 3 Background Pattern Set the background pattern of a hidden text to use for the Secure Watermark feature You can select from nine patterns None Wave Circle Stripe Chain Beam Rhombic Sunflower and Fan Secure Watermark Background Contrast Set a contrast level for hidden text and background...

Page 153: ... 1 is printed as watermark at an angle in the center of paper The following items are printed at the bottom right for Preset 3 or bottom left for Preset 4 of paper User ID and date and time Note Some items may not be printed depending on the job type and performance conditions Force annotation is not printed on blank paper generated by the machine When the Force Annotation is enabled you cannot se...

Page 154: ... confidential information Note You can authorize a user to temporarily cancel force watermark printing For more information refer to User Roles and Authorization Groups P 384 If a layout template is specified in Apply Layout Template to Copy Print Jobs under Force Annotation UUIDs are overlapped with the text on the layout template For details on image logs refer to Image Log Control ApeosPort Ser...

Page 155: ...the images will not always be the same as the output images The following information is added or edited during output thus the images will not be reflected For PDF files created as images the PDF Security feature and the PDF Signature feature cannot be used Images with higher resolution than the input image cannot be created regardless of the setting of Resolution under Image Log Generation If th...

Page 156: ...u to select an assurance level which affects whether to surely create an image log from Low or High Note If you select Low image logs may not be created depending on the conditions Resolution Select the resolution of document images from 25dpi 50dpi 72dpi 100dpi or 200dpi Page Range Select the page range of document images from First Page Only First 2 Pages First 3 Pages First 4 Pages First 5 Page...

Page 157: ...ximum is reached Notify Job Completion by E mail You can receive the results of jobs performed by an e mail notification Targeted Jobs Select the service whose job result you want to receive by an e mail notification When the target job is already selected Selected is displayed You can select more than one target job from Copy Fax Scan Print or Report Select the notification timing from Notify at ...

Page 158: ...ute and 120 hours Note Stored documents such as Secure Print and Sample Set documents cannot be used with the Auto Job Promotion feature When Enabled is selected and there is a job bypassed because of paper out a message stating the reason of the job promotion appears The job bypassed can be processed after you take proper measures by following the instruction of the message Or you can cancel the ...

Page 159: ...O O X O X B6 O X X X X O O X X X X X B6 X X X X X X O X X X X X B5 X X O O X O O O O X O X B5 X O X X X X O O O X O O B4 X O O X O X O O O X X O 5 5 8 5 X X O X X X X X O X X X 5 5 8 5 X O X X X X X X X X X X 7 25 10 5 O O X X X X X X X X X X 8 10 X X X X X X X X X X X X 8 10 X X X X X X X X X X X X 8 5 11 X O O X X X X O O X X X 8 5 13 O O O X O X X X O X X X 8 5 14 X X O X O X X X O X X X 11 17 ...

Page 160: ... X 4 6 X X X X X X X X X X X X 4 6 X X X X X X X X X X X X O Available X Not available Paper size group AB series 8 13 AB series Loading Position Size Orientation Document glass Document feeder Trays 1 and 2 Trays 3 and 4 Tray 5 Trays 6 and 7 HCF Document glass Document feeder Trays 1 and 2 Trays 3 and 4 Tray 5 Trays 6 and 7 HCF ...

Page 161: ... O X O O O X O X B6 O X X X X O X X X X X X B6 O X X X X X X X X X X X B5 O O O X O O O O O X O O B5 O O O X O O O O O X O O B4 O O O X O X O O O X X O 5 5 8 5 X X X X X X X X X X X X 5 5 8 5 X X X X X X O O X X X X 7 25 10 5 X X X X X X X O X X X X 8 10 X X X X X X X X X X X X 8 10 X X X X X X X X X X X X 8 5 11 X O O X X X O O O X X X 8 5 13 X X O X X X O O O X O X 8 5 14 X X O X X X X X O X O X...

Page 162: ...X X X X X X X X X X X X 4 6 X X X X X X X X X X X X O Available X Not available Paper size group AB series 8 K 16 K AB series 8 13 8 14 Loading Position Size Orientation Document glass Document feeder Trays 1 and 2 Trays 3 and 4 Tray 5 Trays 6 and 7 HCF Document glass Document feeder Trays 1 and 2 Trays 3 and 4 Tray 5 Trays 6 and 7 HCF ...

Page 163: ...A4 X O O X X X A4 O O O X X O A3 O O O X X X B6 X X X X X X B6 X X X X X X B5 X X X X O X B5 X O O X X X B4 X O O X X X 5 5 8 5 O O O X O X 5 5 8 5 O O X X X X 7 25 10 5 O O O X X O 8 10 X X O X X X 8 10 X X X X X X 8 5 11 O O O X O X 8 5 13 X X O X X X 8 5 14 O O O X O X 11 17 O O O X O X 16 K X X X X X X 16 K X X X X X X 8 K X X X X X X Postcard X X X X X X Envelope 120 x 235 mm X X X X X X Enve...

Page 164: ...feature set an encryption key Note An optional component is required to use this feature For more information contact our Customer Support Center 1 Select Data Encryption and then Change Settings 2 Select On 3 Select New Encryption Key and enter an encryption key of 1 to 12 single byte characters and then select Save 4 Select Re enter Encryption Key enter the same encryption key and then select Sa...

Page 165: ...der and Number of Overwrites is set to 1 Overwrite or 3 Overwrites under Overwrite Hard Disk 1 Select Tools Setup Create Folder to display the Create Folder screen 2 Select the folder and then select Delete Folder 3 Select Close 4 Press the Machine Status button and confirm that Standby in Overwrite Hard Disk is displayed 5 Enter the system administration mode and change the data encryption settin...

Page 166: ...ng Users with System Administrator Rights z Changing SNMP v3 Setting When On is set you can set a maintenance passcode of 4 to 12 digits in the Maintenance Passcode screen Entering the passcode is required when our service representative performs maintenance Important When On is set note the followings If you lose the System Administrator s user ID and passcode the items restricted to the service ...

Page 167: ...thority to deactivate Restrict User to Edit Address Book For more information refer to User Roles and Authorization Groups P 384 Auto Validation of Speed Dial Entry Allows you to select whether the machine automatically validate the number when you use speed dial When you select Validate entry after a fixed time you can select the time to auto validation from Shorter Default or Longer Data Indicat...

Page 168: ...e number of features displayed on the Copy screen 4 Features The following five features are shown on the screen Reduce Enlarge Paper Supply 2 Sided Copying and Copy Output Features and positions displayed cannot be changed 7 Features Allows you to set features appearing in the fourth column from the left of the Copy screen Note Reduce Enlarge and Paper Supply cannot be specified 10 Features Allow...

Page 169: ... Handout Tray Button 1 3 Set the default value of the separator handout tray displayed in Transparency Options on the Output Format screen Copy Defaults You can set the default settings of the Copy feature When the machine is turned on or the machine exits the Power Saver mode or when the Clear All button is pressed the machine resets to the default values set here Setting frequently used features...

Page 170: ...the amount of edge erased from the original in the top directions in Edge Erase in the Layout Adjustment screen Set the value from 0 to 50 mm in 1 mm increments Note You cannot copy the whole area even if you set 0 to Edge Erase Top Edge For the printable area refer to Printable Area P 620 Edge Erase Bottom Edge When you copy a document with the document cover open or when you copy a book the edge...

Page 171: ...1 mm increments Note You cannot copy the whole area even if you set 0 to Center Erase Binding Edge Erase For the printable area refer to Printable Area P 620 Edge Erase 2 Sided Original Side 2 This feature allows you to set whether the edge erase value of Side 1 and Side 2 are to be same or to be symmetrical Image Shift Side 1 Set the default value for Side 1 of Image Shift in the Layout Adjustmen...

Page 172: ...in the Output Format screen Sample Job Set the default value for Sample Job in the Job Assembly screen Annotations Stored Comment Set the default value for Stored Comments displayed when Comment is selected for Annotations in the Output Format screen You can select a comment type from eight preset types and custom text registered For information about how to set custom text refer to Annotations Cr...

Page 173: ...ift in the Output Format screen Booklet Creation Default Cover Tray Set the default value for Covers which is displayed when you select a Cover page option in the Booklet Creation screen Covers Default Front Cover Tray Default Back Cover Tray Set the default value for Front Cover and Back Cover which are displayed when you select a Front Cover and Back Cover options in the Covers screen Separators...

Page 174: ...pying at 100 actual size The set value is applied to 100 in the Copy screen is set to 100 Set the value in the X Y direction between 98 and 102 in 0 1 increments Important This feature is applied only when a copy is made using the document glass This setting is not reflected in the magnification 100 under Independent X Y or Calculator Note A magnification displays 100 even if Fine tune 100 is sele...

Page 175: ...nter and Bottom Right You can adjust the position to print a page number finely Bates Stamp Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right You can adjust the position to print a bates stamp finely Quantity Display You can select how you want to display the counter in the Copy service Select from Quantity Quantity and Memory and Quantity and Original Count Maximum Number o...

Page 176: ...played as Preset which are displayed when Proportional is selected under Reduce Enlarge in the Copy screen You can assign any magnification to the Reduce Enlarge Preset buttons other than 100 and Auto Annotations Create Comments Register text to print with Comment under Annotations You can enter up to 64 single byte characters For information about how to enter characters Entering Text P 38 ...

Page 177: ...ort Settings you can configure the following settings Important For LPD Port9100 HTTP SSL TLS and SIP do not use a number that is the same as a port number of another port For a port that uses HTTP IPP Internet Service HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD do not use a number that is the same as a port number of LPD Port9100 and HTTP SSL TLS Furthermore if any of the abov...

Page 178: ...he print driver is in the BCP format z TBCP Select this when the output protocol of the print driver is in the TBCP format z RAW Select this when the output protocol of the print driver is in the ASCII or binary format The data is printed without being controlled by the Adobe communication protocol PostScript Wait Timeout The machine automatically terminates a connection when the machine does not ...

Page 179: ...ices HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD Note Added Port Number cannot be configured if Port Status is set to Disabled To configure Added Port Number enable port status and reboot the machine and then configure Added Port Number Bonjour Port Status Select Enabled to use Bonjour Note To print from a printer detected by Bonjour the LPD port must be activated in advance Po...

Page 180: ...the machine status or the completion of a print job and a direct fax job by e mail Note Consumables Status Parts Status Paper Tray Status Output Tray Status Jam Status Interlock Status Fault Notice and Billing Meter can be notified as the machine status You can configure the E mail Notification Service in CentreWare Internet Services For more information refer to the help of CentreWare Internet Se...

Page 181: ...ort number for the Internet Services from 1 to 65535 The default value is 80 Important Do not use a number that is the same as a port number of another port However you can use the same port number for a port that uses HTTP IPP Internet Services HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD Note You cannot select Port Number if HTTP port is disabled To configure Port Number enabl...

Page 182: ...ortant Do not use any number s assigned to the other ports Note ThinPrint is available when the communication protocol uses IPv4 The maximum of three connections are possible at a time Protocol Settings Set the parameters required for communications In Protocol Settings you can set the following items Also on Ping Connection Test you can check whether or not the machine can be properly connected t...

Page 183: ...s option for an environment using both IPv4 and IPv6 TCP IP Network Settings TCP IP Network Settings Ethernet 1 TCP IP Network Settings Ethernet 2 Configure network settings other than common settings to use TCP IP Important Configuring same IP address for TCP IP Network Settings Ethernet 1 and TCP IP Network Settings Ethernet 2 is prohibited When setting the same IP address to each Ethernet conta...

Page 184: ... a subnet mask and a gateway address an IP Address must be set first IPv4 IP Address Enter the IP address using the keyboard displayed or the numeric keypad when selecting STATIC at IPv4 IP Address Resolution Note Enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from of 0 to 255 Specify an IP address using numbers 0 to 9 and periods If you mistyped a character on the sc...

Page 185: ...Configuration Allows you to select whether or not to configure the IPv6 address settings manually Manually Configured IPv6 Address This setting is configurable when IPv6 Address Manual Configuration is set to Enable Specify an IPv6 address Note Enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value Specify an address using alphanumeric characters ...

Page 186: ...help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Ping Connection Test Allows you to confirm whether the machine connects your computer properly or not with the configured condition Set the following setting and then select the Start button to start Ping connection test Network Interface Select Ethernet 1...

Page 187: ...proxy server when using inbound outbound access Important Do not set this item unless you use services requiring proxy server settings Use Proxy Server Select whether or not to use a proxy server Proxy Server Setup Select the proxy server specification from Same Proxy for All Protocols or Different Proxy for Each Protocol Addresses to Bypass Proxy Server Enter addresses not using the proxy server ...

Page 188: ... Proxy Server Setup Configure the settings for a proxy server for EP connection when the EP system via the Internet is used Important Configure the settings when the EP system via the Internet is used For information on EP system refer to EP System P 731 Proxy Server Setup Select the proxy server specification from Same Proxy for All Protocols or Different Proxy for Each Protocol When Different Pr...

Page 189: ...ter a password of the HTTP proxy server Up to 31 characters are allowed SIP Settings Configure the settings for a SIP user ID SIP server to go through and VoIP gateway In SIP Settings you can set the following items SIP User ID Sign in Name Enter the SIP user name of the machine For example 111 192 0 2 1 The left side of 111 in this example is called the SIP user name Note If you do not use a SIP ...

Page 190: ...y retrieved from DHCP DHCP v6 The IPv6 address for the SIP proxy server and the IPv6 address for the SIP registrar server will be automatically retrieved from the DHCPv6 server STATIC Allows you to manually enter the IP addresses for the SIP proxy server and the SIP registrar server SIP Proxy Server Setup Configure SIP proxy server settings You can set a primary server and a secondary server Note ...

Page 191: ...ary server port number from 1 to 65535 The default value is 5060 Primary Server Login User Name Enter the login user name of the primary server Up to 31 characters are allowed Primary Server Login Password Enter the login password of the primary server Up to 31 characters are allowed Primary Server Type Select the type of primary server from Standard or Cisco Secondary Server IP Address Enter the ...

Page 192: ...t Number Set the TCP listening port number from 1 to 65535 Important Do not use any numbers assigned to other ports RTP Listening Port Number Set the RTP listening port number from 1 to 65535 Important Do not use any numbers assigned to other ports Prioritize IP Packets Prioritize IP Packets Ethernet 1 Prioritize IP Packets Ethernet 2 Set the priority of IP packet transmission from 0 to 255 Note T...

Page 193: ...s Login Name Enter the name to login to the POP3 server with up to 64 characters Password Enter a password for the POP3 server with up to 64 characters Enter the same password in New Password and Retype Password using the numeric keypad displayed by selecting Keyboard If you do not set the password leave the text boxes blank and select Save POP Password Encryption Select On APOP to encrypt the pas...

Page 194: ...e If you do not set the password leave the text boxes blank and select Save Remote Authentication Directory Service You can make the settings for the remote authentication server and directory service Note DocuCentre series models can only support the services associated with searches for Address Book of LDAP Server Directory Service Settings ApeosPort Series Models Only P 195 Authentication Syste...

Page 195: ...er ports Domain Name When you use Active Directory of Windows 2000 Server Windows Server 2003 Windows Server 2008 or Windows Server 2012 as server specify the domain name of Active Directory in Domain Name Up to 64 characters are allowed Important Enter a realm name in uppercase characters Otherwise an authentication error occurs Server Certificate Verification Select whether or not to verify a se...

Page 196: ... you want a user to enter the mail address set mail Attribute of Login User Name Enter an attribute to be used for LDAP authentication using User Attribute information registered on the LDAP server Up to 32 characters are allowed Use Added Text String Select whether or not to automatically add text strings in Text String Added to User Name when you enter the authentication information from the con...

Page 197: ...a login password for the user specified in Login Name Up to 32 characters are allowed Search Directory Root Enter a search root character string with up to 255 characters Scope of Search from Root Entry Select the search range from the root entry z Root entry only Searches the root level only z One level below root entry only Searches from the root level to one level below the root level z All lev...

Page 198: ...t a field attribute name that is used as IP fax SIP number information from the user information registered on the LDAP server Up to 32 characters are allowed Attribute Type of E mail Internet Fax Set the Internet fax address attribute type Up to 32 characters are allowed Attribute Type of Custom Items 1 2 and 3 Set the LDAP attribute type of custom items 1 to 3 In addition to Attribute Type of Na...

Page 199: ...is mandatory regardless of the SMB server specification method selected for SMB Server Setup Important Use the NetBIOS or Active Directory domain name for the domain name Server Name IP Address Enter the server name or IP address This setting is valid when SMB Server Setup is set to By Domain Server Names IP Address Important Use the NetBIOS computer name or full computer name with DNS suffix for ...

Page 200: ...cates in SSL TLS If the verification fails the machine cannot perform communication z SSL TLS The machine communicates in SSL TLS Note The Internet Fax Direct P2P feature does not support SMTP SSL TLS communication ThinPrint SSL TLS Communication Select whether or not to enable the SSL TLS communications Device Certificate Client Select a certificate for HTTP SSL TLS communications Verify Remote S...

Page 201: ...to split an outgoing encrypted Internet fax for each recipient Digital Signature Outgoing E mail Select whether or not to always add a digital signature to outgoing e mails You can also select the setting in which the machine asks to add a digital signature to the e mail whenever you send Signing Certificate for E mail Attachment Select the certificate to use for attaching a signature to e mails D...

Page 202: ...e transmission of e mail or fax Note For IKE Authentication Method Preshared Key DH Group and PFS Settings consult your network administrator z IKE Authentication Method Set the IKE authentication method Select from Authenticate by Preshared Key or Authenticate by Digital Signature z Preshared Key Enter a preshared key This setting is valid when IKE Authentication Method is set to Authenticate by ...

Page 203: ...et interfaces are used IEEE 802 1X Settings Ethernet 1 and IEEE 802 1X Settings Ethernet 2 are displayed When any interface names are specified in Ethernet1 Network Name and Ethernet2 Network Name the specified names are displayed instead of Ethernet1 and Ethernet2 of IEEE 802 1X Settings Ethernet 1 and IEEE 802 1X Settings Ethernet 2 respectively IEEE 802 1X Settings Configure the IEEE 802 1X set...

Page 204: ...tor URL of OCSP Responder Enter the URL of an OCSP responder when URL as Specified by Administrator has been selected for Send Query to OCSP Responder With Up to 255 characters are allowed OCSP Communication Time Out Specify a time out value for OCSP communication from 5 to 60 seconds in 1 second increments Other Settings You can set the following network related items Protocol to Receive E mail S...

Page 205: ...Connectivity Network Setup 205 Tools 5 Selecting Change Settings allows you to enter the domain name using a keyboard displayed with up to 64 characters ...

Page 206: ...en you turn the machine on and the size set exceeds the total memory size the system automatically adjusts the memory size Note When a port is set to Disabled the corresponding items to the port do not appear Depending on the amount of data sent from the client increasing the memory capacity may not change the time taken to release the client PostScript Memory Specify a value for the PostScript me...

Page 207: ...er for spooling uses memory When this setting is selected specify the memory capacity of a receiving buffer for spooling from 0 50 MB to 32 00 MB in 0 25 MB increments Note that print data exceeding the memory capacity set is not accepted In such cases select Spool to Hard Disk or No Spooling Spool to Hard Disk Carries out spooling The receiving buffer for spooling uses the hard disk Receiving Buf...

Page 208: ...ray In the event of using a substitute tray select the paper size from Use Larger Size Use Closest Size or Select Tray 5 Note When documents are printed using emulation such as ESC P K and HP GL 2 the substitute tray setting is not valid and a message prompting you to load paper displayed on the screen Display Message Does not use a substitute tray but displays a paper loading message Use Larger S...

Page 209: ... print a job if a form specified for printing in a form data file overlay printing is not registered on the machine If you specify Print only the data is printed because the specified form is not present Resume Job After Print Error Set whether or not to automatically cancel a print job when the print job was suspended because of an error Note The machine will enter the off line state to restrict ...

Page 210: ...ter a print job Start Sheet End Sheet Prints a banner sheet before and after a print job Allow Print Driver to Override Select the check box to print a banner sheet according to the banner sheet print settings of the print driver Banner Sheet Offset Set whether or not to offset when banner sheets are output Banner Sheet Tray Select a paper tray used for banner sheets This setting applies to Trays ...

Page 211: ...int tickets Compatible Mode Uses the Microsoft compliant mode to process print tickets LPD Print Queue Set the LPD print sequence Note If you change the LPD Print Queue setting the Receiving Buffer LPD setting may automatically be changed For more information on Receiving Buffer LPD Spool refer to Receiving Buffer LPD P 207 Data Processing Order Prints jobs in the order of becoming print ready sta...

Page 212: ...re P 112 2 Select an item to set or change Screen Defaults You can set the items that appear in the First Tab screen The First Tab means the screen displayed when you select the following tabs in the E mail Store to Folder Network Scanning Scan to PC Store Send Link and Store to USB screens z The E mail tab of the E mail service z The Store to Folder tab of the Store to Folder service z The Networ...

Page 213: ...s as the defaults can avoid extra operations required during the use of the machine The values set here become valid after the machine turned off and then on For more information on each setting item refer to 5 Scan in the User Guide Color Scanning Set the default value for Color Scanning in the First Tab Original Type Set the default value for Original Type in the First Tab File Format Set the de...

Page 214: ...ion Set the default value for Original Orientation in the Layout Adjustment screen Resolution Set the default value for Resolution in the Layout Adjustment screen You can select from 200 dpi 300 dpi 400 dpi and 600 dpi Mixed Size Originals Set the default value for Mixed Size Originals in the Layout Adjustment screen Edge Erase Set the default value for Edge Erase in the Layout Adjustment screen Y...

Page 215: ...t appear for some models An optional component is required For more information contact our Customer Support Center Language of the Original Set the default language to identify the text on a document Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Searchable Text Compression Set whether or not to compress...

Page 216: ...tials User Name Only Uses only the user name part before of the login credential for the login name The domain part is not used Add Domain Name Uses the full login credential name including the domain name after for the user name Original Size Defaults Set the document size displayed in Original Size in the Layout Adjustment screen You can assign a document size to each of the 17 buttons other tha...

Page 217: ...nt screen You can assign any magnification to the Reduce Enlarge Preset buttons other than 100 Preset Select a ratio from standard magnification ratios Variable You can specify a magnification from 25 to 400 in 1 increments Other Settings You can configure other settings related to the Scan services specifications Memory Full Procedure If there is insufficient hard disk memory while scanning a doc...

Page 218: ...o Folder Network Scanning Scan to PC and MRC High Compression and Specific Color under File Format do not appear For more information on Color Space refer to Color Space P 214 TIFF Format Set the TIFF format for scanned data You can select either TIFF V6 or TTN2 Image Transfer Screen Select whether or not to display a message when the scan of a document completes Disabled Does not display a scan c...

Page 219: ... to handle the character orientation to be upright when the machine scans a document with OCR Optical Character Recognition Auto Upright Orientation Handles the character orientation upright regardless of the document orientation According to Original Orientation Handles the character orientation depending on the document orientation Note This feature does not appear for some models An optional co...

Page 220: ...can specify the value from 1 to 200 MB in 1 MB increments The default value is 200 MB Print Login Name on PDF Files If scanning a document in PDF format when local machine authentication or remote authentication is enabled you can set whether or not to add an authentication user name as the Author in the document properties of the PDF document ...

Page 221: ...refer to System Settings Procedure P 112 2 Select an item to set or change Screen Defaults You can set items displayed on the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen is selected in the Services Home screen Select from Fax Tab or Address Book 1st Tab Features Allocation Set the features that appear on the Fax Internet Fax scree...

Page 222: ...under this menu By setting frequently used features and values as the defaults you can simplify operations For more information on each setting item refer to 4 Fax in the User Guide Resolution Set the default value for Resolution in the Fax Internet Fax screen and the Layout Adjustment screen Original Type Set the default value for Original Type in the Fax Internet Fax screen Lighten Darken Set th...

Page 223: ...ry Confirmation Method P 234 Internet Fax Profile Set the default value for Internet Fax Profile in the Fax Internet Fax Options screen Internet Fax Subject Set the default value for Internet Fax Subject in the Fax Internet Fax Options screen Up to 128 single byte characters can be entered for the subject Internet Fax Encryption Set the default value for Encryption in the Fax Internet Fax Options ...

Page 224: ...er you need to re enter group addresses after entering a group address z Group Send Disabled No group recipient is allowed z Enter Once Only No need to re enter the group recipient z Enter Twice Re entering the group recipient is required Broadcast Checkbox on 1st Tab Specify whether or not to show the Enable Broadcast checkbox in the Fax Internet Fax screen to explicitly express broadcast directi...

Page 225: ...ils on Undelivered Faxes refer to 11 Job Status Printing and Deleting Stored Jobs Undelivered Faxes in the User Guide Save Deleted Faxes When Yes is selected for Save Undelivered Faxes set whether or not to save cancelled faxes Saved Faxes Auto Delete When Yes is selected for Save Undelivered Faxes set whether or not to automatically delete saved faxes in 24 hours Transmission Interval Specify a v...

Page 226: ...er Size Set the method of notifying the paper size on which the received fax document will be printed from the receiver to the sender Tray Mode Specify the paper tray for printing the received fax document Only the specified paper tray will be used for printing the received document Multiple paper trays can be specified except for Tray 5 If the fax document cannot be printed on the paper loaded in...

Page 227: ...ce SIP Line When you use the IP Fax SIP service in a cooperate intranet without making any contract with a telephone carrier select On for Caller ID to acquire the sender s telephone number and select On for Dial In to acquire the local telephone number Folder Selector by Telephone Number G3 ID Set whether or not to use the Folder Selector by Telephone Number G3 ID feature This feature allows you ...

Page 228: ...um Stored Pages Set the maximum number of pages stored for a fax document You can specify from 1 to 999 pages Mixed Size Originals Scan Mode Set the scan mode when the machine scans documents of various sizes simultaneously with the document feeder If only documents of standard sizes are to be scanned we recommend that you select Standard Size Mode Note When Standard Size Mode is selected image lo...

Page 229: ...older Selector by Telephone Number G3 ID takes precedence Folder Selector by Telephone Number G3 ID The machine classifies the received documents by sender s telephone number Caller ID G3 ID or local telephone number Dial In and stores them in specified folders You can register up to 500 settings Note This screen is displayed as Folder Selector by G3 ID when the IP Fax SIP Kit is not installed on ...

Page 230: ...ave intended result of the classifying Folder Number Enter a 3 digits folder number with the numeric keypad The documents are stored to the specified folder 4 Edit settings and select Save 5 Repeat step 3 to 4 as necessary 6 Select Save Folder Selector Setup If you set the classification by line type the machine classifies the received documents by line type and store them in the folders specified...

Page 231: ... from preset ratios Variable You can specify a magnification from 50 to 400 in 1 increments Original Size Defaults You can set the original sizes displayed in Original Size in the Layout Adjustment screen You can assign original sizes to the buttons other than Auto Detect If you frequently use non standard size paper for scanning setting non standard size as the default will save your time to spec...

Page 232: ...hen you want to limit the other parties that can send faxes When the machine password is set only a party that sends the correct machine password by F code is allowed to send or poll Note that this means that faxes cannot be accepted from a fax without the F Code feature Line 1 to 3 Company Logo Register the sender names for lines 1 to 3 The sender name is printed in the Transmission Header Text o...

Page 233: ... for the Internet Fax feature z Specifying a host name must be followed by FQDN Example local part device domain jp z Specifying an IP address must be followed by an IP address with brackets Example local part 192 0 2 1 Profile for Broadcast Job Set the default value for an Internet fax profile when performing an Internet fax broadcast send A profile is specified to restrict attribute information ...

Page 234: ...When an e mail sent from an Internet fax compatible machine to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail header and body of e mails Attachment Basic Headers Message Prints the part of headers From To Subject Date and the contents of e mails When you sele...

Page 235: ...ansmission Header Text start time company logo recipient name G3 ID and number of pages Fax Transfer Maximum Data Size When forwarding a received e mail from Internet fax to fax set the maximum data size No Limit No limit on data size Limit Size Specify a value from 1 to 65535 KB in 1 KB increments If a data size exceeds the specified value the data is deleted ...

Page 236: ... e mail transmission is aborted Important This option is not applicable to the Internet Fax service Incoming E mail Print Options When an e mail sent to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail headers and body of e mails When you select Attachment Full...

Page 237: ...lly print transmission result e mails DSN response MDN response Off Does not print transmission result e mails On Transmission result e mails are automatically printed regardless of success or failure of the transmission Print when delivery fails Prints only when the transmission failed Split Send Method Set the default value for the mail split method Split into Pages Splits into pages Split by Da...

Page 238: ... user retrieves an e mail address Allow to edit From if Search Failed Set whether to protect e mail addresses from being changed under From on the E mail tab when a login user fails to retrieve an e mail address E mail Sending When Search Failed Set whether or not to disable the E mail service when a login user fails to retrieve an e mail address Add Me to To Field Set whether or not to automatica...

Page 239: ...et z The IP address or Internet address of the directory server primary must be set z The port numbers used for LDAP communication must be set on the directory server and the machine Address Book Default Scan Select from Public Entries or Network Entries Note This item can be set when Directory Service is set to Enabled Address Book Default Fax Select from Public Entries or Network Entries Note Th...

Page 240: ...tored Print Jobs Set the orientation of non standard size documents to be stored in a folder Select Portrait or Landscape Even when Portrait is selected a print job whose orientation is not available for the paper tray will be stored in Landscape orientation Print Delete Confirmation Screen Set whether or not to display a confirmation screen for automatically deleting files after printing the file...

Page 241: ...ols 5 Quality File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders Select from Quality Normal File Size Small Quality Higher File Size Larger and Quality Maximum File Size Largest ...

Page 242: ...u select Job Flow Sheets on the Services Home screen Save in Leave the default setting unchanged Owner Select the owner of job flow sheets from administrator and non system administrator to filter Note When the machine is in the Authentication mode select the owner from Shared or Personal Target Select the target of job flow sheets from Scan Jobs External Application and Copy to filter Fax Transfe...

Page 243: ...is feature is called the Media Print feature Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center XPS stands for XML Paper Specification 1 On the Tools screen select System Settings Media Print Service Settings For the method of displaying the Tools screen refer to System Settings Procedure P 112 2 Select an it...

Page 244: ...inutes Note When you select 24 Hour Clock in Common Service Settings Machine Clock Timers Time set the deletion time from 0 to 23 hours and 00 to 59 minutes Toautomatically delete files atthetimespecifiedhere you need toset Delete ExpiredFiles to Yes Formoreinformation refer to Delete Expired Files P 254 Stored Job Expiration Date You can set whether or not to automatically delete print files Char...

Page 245: ...will be generated Specify the time limit between 10 and 900 seconds in 1 second increments Display Default of Stored Print Job List Set the default of displaying the list of stored print files Charge Print Secure Print Sample Print or Delayed Print Select List or Thumbnail When you select List the list of stored print files is shown as default When you select Thumbnail the preview images of stored...

Page 246: ...5 Tools 246 Tools 5 File Name Ascending Prints files in ascending order by file name File Name Descending Prints files in descending order by file name ...

Page 247: ... connected to a remote server ASP that is located in the Internet zone server certificate verification is available to prevent phishing attempts as with a Windows web browser Configure the following settings Preparations Download a root certificate CA certificate of the root certification authority which issues the server certificate for the remote server to be connected to a computer connected to...

Page 248: ...ed from a dialog box displayed by clicking the Browse button 7 Click the Import button After a short while Settings have been changed is displayed 8 Refresh the web browser to reload CentreWare Internet Services 5 Confirm that the certificate has been imported Otherwise proceed to step 6 1 Click Certificate Management 2 Select Trusted Certificate Authorities for Category and then click the Display...

Page 249: ...ion that is set Web Applications Version in Web Browser Setup P 251 For example z http www example com z http 192 0 2 1 IPv4 z http 2001 DB8 1234 IPv6 z https www example com z https 192 0 2 1 IPv4 z https 2001 DB8 1234 IPv6 When you connect the server specifying the version of the web application to be used enter the version after the protocol type The setting made here takes precedence of the se...

Page 250: ...ther than a user ID and its password for authentication Password Enter the password for the user ID with up to 128 characters Machine Authentication Notification Set whether or not to notify the remote server of machine information and user authentication information every time the machine connects to the remote service Note The remote service determines whether to use the information No need to c...

Page 251: ...ngs Procedure P 112 2 Select an item to set or change Web Applications Version Select a version of the Web applications service from V2 V4 and V5 Important If V2 is selected the following settings become invalid Delete Persistent Cookie Upon Closing Clear Cache Upon Closing Use Cache Accept Cookies Use TLS1 0 Use SSL3 0 When SSL Certificate Verification Fails and Enable File Printing Note When you...

Page 252: ...e File Printing feature The File Printing feature allows you to directly print the printable files obtained from the remote Web server Functional Code Set the functional code as necessary when you use the ApeosPort cooperational services Specify the value between 0 and 65535 ...

Page 253: ...cuments or print documents sent from a computer in the machine You can also send a file stored in a folder via e mail or retrieve a file stored in a computer on a network You can create a private folder and a public folder in the machine and use them separately depending on your purpose You can create up to 200 folders You can check the current folders in a Folder List For more information refer t...

Page 254: ...ted z Always All Operations A passcode entry is required when a folder is selected or a file in a folder is printed or deleted z Save Write A passcode entry is required when a folder is selected z Print Delete Read A passcode entry is required when printing or deleting the file in the folder Delete Files After Retrieval When a file stored in a folder is printed or is retrieved from a remote server...

Page 255: ...rts When the Delete Folder Button is Selected Selecting this button deletes the selected folder Any files stored in the folder are also deleted If Login Type is set to No Login Required all the job flow sheets including a local user created on the Create Folder screen or job flow sheets created on the Send from Folder screen are deleted as well Important Once files or job flow sheets are deleted t...

Page 256: ...a received fax file in a folder is being printed the file is not deleted after printing even if the delete after printing setting is enabled in the folder settings Restrictions on Using Job Flow A job flow can be used by single or multiple users or can be used by linking to a specific folder The Authentication feature restricts the use of the job flows For information on the available Job Flow fea...

Page 257: ...ere registered upon each job flow creation You can enter up to 128 single byte characters For information about how to enter characters refer to Entering Text P 38 Search by Keyword Searches for job flows that fully match the entry The machine searches through keywords that were registered upon each job flow creation For information about how to enter characters refer to Entering Text P 38 Select ...

Page 258: ...ecify a total of 100 destinations either by selecting from the Address Book or by direct input Important You cannot use wildcards or group dial numbers Note This item is not displayed when the Server Fax feature is enabled Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name Fax Number in the Send Fax scr...

Page 259: ...specify a total of 100 destinations either by selecting from the Address Book or by direct input Important You cannot use wildcards or group dial numbers Note This item is not displayed when the Server Fax feature is enabled Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name E mail Address in the Send I...

Page 260: ...yption is set to On you cannot specify a recipient by selecting New Recipient Address Book You can specify the recipients from the Address Book The address specified appears in Name E mail in the Send E mail screen New Recipient Specify a new address The address specified appears in Name E mail in the Send E mail screen Name E mail Address Displays the recipient name or e mail address specified Su...

Page 261: ...ress is registered on the Address Book you can specify the address from the Address Book The specified address appears in the Transfer via FTP 1 or Transfer via FTP 2 screen For more information on the Address Book refer to Add Address Book Entry P 264 File Format Specify an output file format For more information on the File Format screen refer to 5 Scan in the User Guide Resend Attempts Set whet...

Page 262: ...he transmission retry interval from 30 to 300 seconds Name Server Shared Name Save in User Name and Password Select Name Server Shared Name Save in User Name or Password to display an input screen The numbers of characters you can input are as follows z Name Up to 18 single byte characters z Server Up to 64 single byte characters z Shared Name Up to 64 single byte characters z Save in Up to 128 si...

Page 263: ... Address Set the recipient of the e mail notification Message Enter a message that is displayed in the e mail message body When to Notify Select the e mail notification timing from When file is stored and At the end of Job Flow Delete Recipient Deletes all information for the selected recipient Edit Allows you to check or change the recipient selected For more information on the Edit Recipient scr...

Page 264: ...Server FTP SMB When you register an address on the Address Book select an address type in accordance with the service The address book entry registered with the wrong address type cannot be selected from the original service Note The address numbers correspond to the one touch buttons The one touch buttons are available for fax IP Fax SIP Internet Fax E mail and Scan to PC For more information on ...

Page 265: ...ct Save 5 Select an item to set and set 6 When the settings are completed select Save When selecting E mail as the address type The following items appear When selecting Server as the address type The following items appear z Address Type z Given Name z E mail Address z Custom Item 1 Telephone Number z Name z Custom Item 2 Office z Index z Custom Item 3 Department z Surname z S MIME Certificate Ap...

Page 266: ...assword z Transfer Protocol z Port Number z Server Name IP Address z Shared Name SMB Only z Address Type z Delay Start z Fax Number z Remote Folder z Name z F Code z Index z Relay Broadcast z Starting Rate z Billing Day Time z Resolution z Billing Night Time z Cover Page z Billing Midnight z Maximum Image Size z Address Type z Delay Start z Recipient Fax Number z Remote Folder z Name z F Code z In...

Page 267: ...ters can be used This item is suitable for information represented by a longer character string such as company name and department name For more information on the item name refer to Attribute Name of Custom Items 1 2 and 3 P 198 Custom Item 3 The attribute name set as Attribute Name of Custom Item 3 is shown as the item name By factory default the item name is set to Department You can input any...

Page 268: ... volume User Name Set the user name when a user name is required to be input by the forwarding destination server When FTP is selected for Transfer Protocol up to 97 characters are allowed When SMB is selected for Transfer Protocol use one of the following formats z For Active Directory User name Domain name User name up to 32 characters Domain name up to 64 characters For example fuji example com...

Page 269: ... image quality for transmission Select from Panel image quality selected on the control panel Standard 200x100 dpi Fine 200 dpi Superfine 400 dpi and Superfine 600 dpi Cover Page Select whether or not to send a fax or an Internet fax with a cover note attached If attached specify comments on the sender and a recipient to be printed in the cover pages Comments must be registered in advance For info...

Page 270: ...esses that are standardized by the ITU T For F code sub address and password you can use up to 20 digits 0 to 9 and 1 Select On 2 Enter the F code with the numeric keypad Note The F code consists of 0 folder number For example if the folder number is 123 the F code will be 0123 3 Enter the password as required with the numeric keypad and then select Save Note You can enter up to 20 digits for the ...

Page 271: ... Billing 3 Enter the time for one unit charge from 0 1 to 255 9 seconds in 0 1 second increments with the numeric keypad 4 Select Save Internet Fax Profile Set the format of the Internet fax profile A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax enabled machines TIFF S The Internet fax standard profile For doc...

Page 272: ...up number to register Note Select to display the previous screen or to display the next screen 3 Select Group Name and enter a group name to register and then select Save 4 Enter a speed dial number four digits to register with the numeric keypad and then select Add to this Group 5 Repeat step 4 to register the address numbers 6 Select Save Delete this group Deletes all information registered on a...

Page 273: ...Setup 273 Tools 5 Paper Tray Attributes Set a paper size and a paper type load in each tray Refer to Paper Tray Attributes P 141 ...

Page 274: ...ed users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Accounts under Authentication of Authentication Security Settings Important Before registering users refer to Accounting Type P 279 and set ...

Page 275: ...try is required upon user authentication For information on how to change your passcode later refer to Changing Passcode P 408 E mail Address Enter an e mail address with up to 128 characters The address set here will be set as From under E mail For information about how to enter characters refer to Entering Text P 38 Device Access Set whether to allow the machine use Enabled Allows the machine us...

Page 276: ...z The following limits can be placed on the Fax service for each user Permission to use Free Access or No Access to Fax Service z The following limits can be placed on the Scan service for each user Permission to use Free Access Black White Only Color Only or No Access to Scan Service Maximum number of color pages allowed 1 to 9 999 999 Maximum number of black and white pages allowed 1 to 9 999 99...

Page 277: ...n of the user data Reset Total Impressions Resets the current cumulative number of pages for a selected user returning it to zero Reset Resets the current cumulative number of pages for users Once reset the previous count cannot be restored Cancel Cancels resetting the cumulative number of pages View Accounts Selecting Xerox Standard Accounting on the Accounting Type screen allows you to check the...

Page 278: ...limit for all users All Account Limits Resets the maximum number of pages for all users to the default 9999999 pages Total Impressions Resets all accounting data for all users including the system administrator The number of pages is also reset to 0 All Authorization Groups Delinks users from authorization groups and links those users to the default authorization group Meter Print Jobs Resets all ...

Page 279: ...t based on the user information and account information pre registered on the machine Auditron Mode Allows you to set whether or not to enable the Auditron feature for the following services Note WSD stands for Web Services on Devices The services displayed on the screen vary depending on the machine configuration When Enable Accounting is selected for a service is displayed on the button of the a...

Page 280: ...nhance security as required Show As you enter the user ID the characters are echoed on the screen in the normal way Hide As you enter the user ID the character string is hidden as a row of asterisks Alternative Name for Account ID If required you can change the indication Account ID on the Login screen that appears when the Log In Out button on the control panel or the login information area on th...

Page 281: ...on on how to set Billing refer to Billing Day Time Billing Night Time Billing Midnight P 271 The registered details can be confirmed by printing the Billing Data List For information on how to print refer to Billing Data List P 98 1 Select Fax Billing Data 2 Select Charge Rate per Unit Charge Rate per Unit This is a communication charge per unit You can set a value from 0 1 to 255 9 seconds in 0 1...

Page 282: ...e is effective for the Copy service Select whether or not to enable the Interrupt mode Select from Disabled and Enabled This feature is available for accounting billing devices other than Card Activated Cumulative and Smart Card Reader Job with Insufficient Credit This feature is effective for the Copy Print and Scan services Select the operation of the machine when the amount remaining in the acc...

Page 283: ...e and Card Activated Subtractive Important Some of the products listed above may not be available for this feature depending on the types and settings For information on the products available for this feature and on how to change the settings contact our Customer Support Center ...

Page 284: ...nistrator ID and passcode to prevent unauthorized setting changes and ensure security System Administrator s Login ID Set the system administrator s user ID Enter the ID from 1 to 32 single byte characters Note The default of the system administrator s user ID is 11111 1 Select System Administrator s Login ID 2 Select On 3 Select Keyboard 4 Enter the system administrator s ID with up to 32 charact...

Page 285: ...ch setting Login Type 285 Access Control 286 Create View User Accounts 287 Reset User Accounts 287 Create Authorization Groups 287 User Details Setup 288 Maximum Login Attempts by System Administrator 290 Passcode Policy 290 Charge Private Print Settings 291 Receive Control 291 Login Type Allows you to select a type of authentication No Login Required Does not use the Authentication feature Login ...

Page 286: ...ed Hide Icon is selected for a service the applicable service is not displayed on the Services Home screen The services are displayed after authentication For more information on how to set the login type refer to Login Type P 285 z Copy Restricts access to the Copy service on the machine If a stored programming contains steps to use the Copy service the use of the store programming is also restri...

Page 287: ...r and Retrieve Files from Folder Create View User Accounts To enable the Accounting feature register user IDs and user names to authenticate registered users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create V...

Page 288: ...onent is required For more information contact our Customer Support Center When Protection Code is Detected Select whether or not to temporarily allow the machine to process a job even if the machine detects a protection code embedded in a document Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center User Detai...

Page 289: ... unregistered user holds a card over the smart card reader When Disabled is selected the machine does not register the user When Enabled is selected the machine registers the user automatically Note When Enabled is selected User Name Service Access and Add User To Authorization Group will be displayed Set the user name by selecting User Name When Service Access is selected Copy Fax Scan and Print ...

Page 290: ...n set the day and time For Monthly set the date and time Note This setting applies only to a user who is authenticated by smart cards Maximum Login Attempts by System Administrator This feature protects the settings from being changed by someone impersonating your system administrator If authentication for a system administrator s ID fails more than specified times continuously access is denied Yo...

Page 291: ...e For more information on the Charge Print and Private Charge Print features refer to 11 Job Status Printing and Deleting Stored Jobs and 12 Computer Operations Print in the User Guide To use Charge Print or Private Charge Print Receive Control must be set For more information refer to Receive Control P 291 Receive Control You can set how received print jobs should be handled For information about...

Page 292: ... or a PJL command Important When Save as Private Charge Print Job is selected all the print jobs that have user IDs are saved regardless of whether or not being successfully authenticated To minimize the unnecessary print jobs specify an expiration date so that they can be automatically deleted after a specified period of time Or the system administrator can manually delete them For details on how...

Page 293: ... been enabled This feature is applicable to Copy Print from Folder Print Stored File and Media Print Text jobs when Enable Active Settings is selected for jobs such as Fax Client Print and Report you cannot disable active settings This option is displayed when Enable Active Settings is selected for Allow User to Disable Active Settings for the authorization group where the login user belongs Note ...

Page 294: ...he hard disk Overwriting once erases the data but overwriting three times makes it even more definite that the data cannot be restored It does however take longer During overwriting normal operations may be slowed down Note An optional component is required to use this feature For more information contact our Customer Support Center For more information on how to check the status during overwritin...

Page 295: ...inistrator and manage and train the person properly z When turning off the machine make sure no operation is running Train the users to turn off the machine after an active operation completes if any z Note that the Data Security feature is used to protect deleted document data from being recovered it does not protect files stored in folders in the hard disk z Install an anti bugging device on the...

Page 296: ...5 Tools 296 Tools 5 ...

Page 297: ...tings This chapter describes how to set up CentreWare Internet Services z Installation of CentreWare Internet Services 298 z Starting CentreWare Internet Services 300 z Configuring Machine Settings Using CentreWare Internet Services 301 ...

Page 298: ...2 Enable the Internet Services HTTP port on the machine 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Internet Services HTTP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed 3 Set an IP address If an IP address is already set you can skip thi...

Page 299: ...Installation of CentreWare Internet Services 299 CentreWare Internet Services Settings 6 For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 300 ...

Page 300: ...host name and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com When specifying a port number add and the port number after the Internet address If using the Authentication feature on the machine enter a user ID and passcode in the User Name and Password fields If you are not sure about the user ID and passcode...

Page 301: ...Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Item How to Select Overview Reference Usage Counters Select from Status tab Counters Displays the total number of pages printed for each service Total Runtime Select from Status tab Displays the cumulative time of runtime pr...

Page 302: ...177 Physical Connections Refer to Port Settings P 177 Protocols Refer to Protocol Settings P 182 Language Emulations Select from Properties tab Services Printing Refer to Print Mode P 102 Scan Service Common Settings Select from Properties tab Services Allows you to specify the file name when sending or storing the scanned document E mail Refer to E mail Internet Fax Service Settings P 236 Interne...

Page 303: ...ration on the machine and retrieve the audit log Machine Digital Certificate Management Allows you to create a self signed certificate and import a certificate to the machine IPsec Refer to Configuration of Encryption using IPsec P 372 Certificate Management Displays the certificates registered on the machine Also allows you to select delete and export of the certificate Certificate Revocation Ret...

Page 304: ...operties tab Security Allows you to restrict the operation of service representatives Prevents the machine from being altered by someone impersonating our service representative System Administrator Settings Refer to System Administrator Settings P 284 Smart Card Settings Allows you to configure the smart card settings and back up the settings Item How to Select Overview Reference ...

Page 305: ...apter describes the settings to use the Print feature on the machine z Print Overview 306 z Installation When Using USB Port 308 z Installation When Using TCP IP LPD Port 9100 310 z Installation When Using Internet Printing Protocol IPP 313 ...

Page 306: ...inter USB Use a USB interface cable to directly connect the machine to a computer For more information on how to set up the machine using USB connection refer to Installation When Using USB Port P 308 Using the Machine as a Network Printer To set up the machine as a network printer the following protocols are available to connect the machine LPD Use LPD when direct communication between the machin...

Page 307: ...an use the port without the Adobe PostScript 3 Kit optional if you install the print driver for Mac OS X contained in the Media Software Product Manual Note The print driver supplied with the Adobe PostScript 3 Kit optional supports only English operating systems For information on network environments refer to the manual contained in the Media Software Product Manual Connection method Local conne...

Page 308: ...B P 178 You can configure the settings using CentreWare Internet Services For items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 309 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is ...

Page 309: ... if you install the print driver for Mac OS X contained in the Media Software Product Manual CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for CentreWare Intern...

Page 310: ...t and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Media Software Product Manual For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 311 For information on how to configure the setting using the Media Software Product Manual refer to the manual contained in the ...

Page 311: ... For information on how to set up the LPD port or Port9100 refer to CentreWare Internet Services Setting Items P 311 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 307 For information on the driver installation procedures refer to the manual ...

Page 312: ...nual Address IP Address Link Local Address Gateway Address z Domain Name z DNS Configuration IPv4 IPv6 z DHCP DDNS z WINS Server z Port Number z TBCP Filter Note The TBCP filter can be configured when the Adobe PostScript 3 Kit optional is installed z Connection Time Out z Maximum Number of Sessions Note The Maximum Number of Sessions can be configured when the LPD port is enabled z TCP MSS Mode z...

Page 313: ...s to use Internet Printing Protocol IPP on the machine Enable the IPP port and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Media Software Product Manual For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 314 For information on how to configure the setting usin...

Page 314: ...14 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 307 For information on the driver installation procedures refer to the manual contained in the Media Software Product Manual CentreWare Internet Services Setting Items You can configure the fo...

Page 315: ...e various services via e mail on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center z E mail Overview 316 z Preparations 317 z Installation Procedures 319 ...

Page 316: ...coming Internet Fax Print Options of CentreWare Internet Services Print E mail You can send and transfer e mails with files attached from computers File formats that can be attached to the e mails are TIFF PDF JPEG JFIF XDW DocuWorks documents XBD DocuWorks binders and XPS Microsoft XPS Format Open XPS format The message body of e mail is processed according to the settings in Incoming E mail Prin...

Page 317: ...tion on the preparations to use the Internet Fax feature refer to Preparations P 356 Configuration on the Machine Item Description E mail Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 TCP IP address The TCP IP address for the machine E mails are sent via TCP IP O O O O O O Subnet mask Required when the network is divided into subnets Δ Δ Δ Δ Δ Δ Gateway a...

Page 318: ...s Δ Δ O Δ Δ POP login name and password Set the POP receiving user name Also specify a password as required Δ Δ O Δ Δ S MIME settings Set the S MIME information Δ X Δ Δ X X Item Description E mail Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 O Δ X Required to be set Set as required Not required to be set Not supported Item Description E mail Store Send L...

Page 319: ...ect Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Send E mail and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close 7 Select Enabled on the Receive E mail Port Status screen under Receive E mail as described above t...

Page 320: ...lect Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then configure items For information on how to set an e mail address refer to Machine s E m...

Page 321: ...eiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 204 8 Set up the S MIME information 1 Select Connectivity Network Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME refer to S MIME Settings ApeosPort Series Models Only P 200 9 Select Close repeatedly until ...

Page 322: ...8 E mail Environment Settings 322 E mail Environment Settings 8 z Receiving Protocol z Domain Filtering z S MIME Settings ...

Page 323: ...stomer Support Center WSD stands for Web Services on Devices z Scan Service Overview 324 z Configuration of Store to Folder 326 z Configuration of Scan to PC 328 z Configuration of Store to USB 331 z Configuration of Network Scanning Job Template Scanning 332 z Configuration of Scan to My Folder ApeosPort Series Models Only 335 z Configuration of Job Flow Sheets 340 z Configuration of Store Send L...

Page 324: ...uters using the FTP or SMB protocol You can scan a document you want to retrieve as electronic data and store it on a computer connected to a network For information on the Scan to PC service refer to Configuration of Scan to PC P 328 Network Scanning Job Template Scanning A file defined with scanning conditions is called a job template You can apply a job template to a document scanned on the mac...

Page 325: ...t a scanned document into electronic form store it in the hard disk and send a URL that indicates the location of the document Note To use the Store Send Link feature you need to configure the authentication settings For information on the Store Send Link service refer to Configuration of Store Send Link P 342 Store to WSD You can remotely scan the document and store the image by operating on the ...

Page 326: ...Internet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 301 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default us...

Page 327: ...e settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 92 Step 2 Registering a Folder Register a folder to store scanned data For information on registering a folder refer t...

Page 328: ...soft Internet Information Server 6 0 z Microsoft Windows 2000 Server or Microsoft Windows 2000 Professional FTP service of Microsoft Internet Information Server 3 0 or later z Mac OS X FTP service of Mac OS X 10 5 10 6 Mac OS X 10 7 Lion OS X 10 8 Mountain Lion and OS X 10 9 Mavericks For information on how to configure the FTP service refer to the manual provided with the software For information...

Page 329: ...1111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the port Using SMB Enable the SMB port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SMB Client and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed Using FT...

Page 330: ...guration report to confirm that the SMB Client port or FTP client is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 92 Step 3 Configuration on the Computer Create a destination folder on your computer z Using FTP Create a destination folder on the server where you login and set write rights on the folder z Using SMB Creat...

Page 331: ... FAT12 FAT16 FAT32 or VFAT long name Note USB memory devices that are encrypted with software cannot be used with the machine Step 2 CentreWare Internet Services Setting Items You can enable disable the Store to USB service using CentreWare Internet Services When you disable the service the Store to USB button is not displayed on the Services Home screen and you cannot use the service The Store to...

Page 332: ...ndows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 8 1 Step 2 Enabling Ports and Setting up TCP IP To use Network Scanning service enable the port and set the IP address The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For infor...

Page 333: ...uired depending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the ports are enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 92 Step 3 Configuring the SNMP Port Configure the transport protocol for the SNMP port using CentreWar...

Page 334: ...t Settings 334 Scanner Environment Settings 9 Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you ...

Page 335: ...feature Remote Authentication System To use the Scan to My Folder service a remote authentication system is required For more information about a remote authentication system refer to Authentication System P 194 Destination Computer The following operation system must be installed on a destination computer For Mac OS X a sharing user account is required on the Mac OS X z Microsoft Windows 2000 z M...

Page 336: ...y set If DHCP or BOOTP is available in your environment configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is preferred confirm the settings of an IP address a subnet mask and a gateway address For information on how to set an IP address refer to Protocol Settings P 182 4 Select Close repeatedly until the Tools screen is display...

Page 337: ...6 Select the remote authentication system to use and then select Save 7 Select Close Note If an authentication setting is not configured on a remote authentication server selected configure settings under Remote Authentication Directory Service For LDAP Server Directory Service Settings a configuration is required regardless of a remote authentication server selected For information on Kerberos Se...

Page 338: ...s displayed by clicking LDAP Mapping for Home Directory is identical with the screen displayed by selecting Properties Connectivity Protocols LDAP LDAP User Mappings Transferring files to a directory specified by CentreWare Internet Services without using LDAP directory service information 1 Select the No LDAP Query check box for Determine Home Directory 2 Enter a directory name of the storage loc...

Page 339: ...sing the destination computer by the authentication information registered with the machine on CentreWare Internet Services 1 Select the System check box for Login Credentials to Access the Destination 2 Configure the authentication information such as Login Name and Passcode Enter a login name in Login Name with up to 97 single byte characters Enter a passcode in Passcode with up to 32 single byt...

Page 340: ...asscode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SOAP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SOAP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enable...

Page 341: ...t protocol for the SNMP port using CentreWare Internet Services 1 Start CentreWare Internet Services For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 300 2 Configure the transport protocol for the SNMP port 1 Click the Properties tab 2 Click Connectivity 3 Click Port Settings 4 Select the UDP check box under SNMP 5 Click Apply 6 The righ...

Page 342: ... 342 Step 4 CentreWare Internet Services Setting Items 342 Step 1 Configuring E mail Configure the e mail settings on the machine For information on how to configure e mail settings refer to E mail Environment Settings P 315 Step 2 Enabling Authentication Configure the authentication settings on the machine For information on how to configure e mail settings refer to Configuration for Authenticati...

Page 343: ...at the upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 300 ...

Page 344: ...the WSD scan port The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For information on how to use CentreWare Internet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 301 WSD stands for Web Services on Devices 1 Display the Tools screen 1 Press the Log In Out button 2 Enter t...

Page 345: ... select Control Panel Hardware and Sound Scanners and Cameras on Windows 7 select Control Panel Devices and Printers on Windows 8 and Windows 8 1 select Control Panel Hardware and Sound Device and Printers on Windows Server 2012 and Windows Server 2012 R2 select Control Panel Hardware Devices and Printers and confirm the machine name on the screen It is convenient to configure the settings such as...

Page 346: ...9 Scanner Environment Settings 346 Scanner Environment Settings 9 ...

Page 347: ...se the services via IP fax SIP on the machine Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center z IP Fax SIP Overview 348 z Preparations 348 z Installation Procedures 349 ...

Page 348: ...tes to use the IP fax SIP feature on the machine System Requirements for the Machine z IP Fax SIP Kit optional z The machine is connected to the intranet The following equipment can also be used but not required z SIP server z VoIP gateway to communicate with a G3 fax machine connected to the public phone line Note For more information about the SIP server and VoIP gateway contact your system admi...

Page 349: ...required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SIP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SIP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then se...

Page 350: ...Enter a SIP user ID and select Save For information on SIP user ID refer to SIP Settings P 189 3 Select Close repeatedly until the Tools screen is displayed 4 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm that the port is enabled and TCP IP ...

Page 351: ...quired depending on the settings When a message displayed on the screen follow the message and reboot the machine 8 Print a configuration report to confirm the fax settings For information on how to print a configuration report refer to Print Reports P 92 Step 4 Configuring the SIP Server This section describes the configuration procedures to set the IP address login user name and password of a SI...

Page 352: ...be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm the SIP server settings For information on how to print a configuration report refer to Print Reports P 92 Step 5 Registering the VoIP Gateway This section describes the configuration procedures to register a VoIP gateway to go through Con...

Page 353: ...ect Save 10 To configure another VoIP gateway repeat steps 4 to 9 11 Select Close 3 Select Close repeatedly until the Tools screen is displayed 4 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm the VoIP gateway settings For information on how ...

Page 354: ...10 Using IP Fax SIP 354 Using IP Fax SIP 10 ...

Page 355: ...he settings to use services via the Internet Fax on the machine Note An optional component is required to use the Fax services For more information contact our Customer Support Center z Internet Fax Overview 356 z Preparations 356 z Installation Procedures 358 ...

Page 356: ...ion Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail transmissions O O O Subnet mask The subnet mask is required when a network is divided into subnetworks Δ Δ Δ Gateway address The gateway address is required when multiple networks are used via gateways Δ Δ Δ The machine s e mail address Set the machine s...

Page 357: ... Series models only Note To transmit e mails encrypted by S MIME or with digital signatures attached a certificate must be ready in advance For more information on a certificate refer to Configuration of E mail Encryption Digital Signature P 375 S MIME settings 2 Configure S MIME Δ Δ Δ Item Description Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP O Δ X Required Set as required Not...

Page 358: ...he screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Receive E mail and then select Change Settings 4...

Page 359: ...lect Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then set the items For information on how to set an e mail address refer to Machine s E mai...

Page 360: ...ring for sending and receiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 204 7 Set up the S MIME information 1 Select Connectivity Network Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME settings refer to S MIME Settings ApeosPort Series Models Only P 200...

Page 361: ...the Server Fax service on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center z Server Fax Overview 362 z Preparations 362 z Installation Procedure 363 ...

Page 362: ...d as not installed even if the Fax Kit 2 optional is installed on the machine During that time therefore fax transmission and reception are disabled and printed reports show that the machine does not support the Fax feature Note The Server Fax service cannot be used together with a fax the IP Fax SIP or the Internet Fax service Preparations The following describes the conditions necessary to use S...

Page 363: ...er to Configuring Machine Settings Using CentreWare Internet Services P 301 Note You can switch to the Server Fax feature also on the machine s control panel 1 Start a web browser 2 Enter the machine s IP address or the internet address into the address box on the browser and then press the Enter key z Example of the IP address entry http 192 0 2 1 IPv4 http 2001 DB8 1234 IPv6 z Example of the Int...

Page 364: ...t frame click General 7 On the General screen click Edit 8 Set Optional Information such as Job Log and Confirmation Sheet 9 Click Apply to enable the settings 10 On the tree in the left frame click Fax Repository Setup 11 On the Fax Repository Setup screen select a protocol first and then set the items under Fax Destination Note When FTP or SMB is selected faxes will be sent to the destination sp...

Page 365: ...ngs For more information on the SMTP server settings refer to Step 2 Configuring E mail Environment P 320 The following settings are additionally required for the SMTP server z Domain Name z E mail Address Display Format 12 Click Apply to enable the settings For more information on how to print a settings list refer to Print Reports P 92 ...

Page 366: ...12 Using the Server Fax Service 366 Using the Server Fax Service 12 ...

Page 367: ...ital Signature feature on the machine z Encryption and Digital Signature Overview 368 z Configuration of HTTP Communications Encryption 370 z Configuration of Encryption using IPsec 372 z Configuration of E mail Encryption Digital Signature 375 z Configuration of PDF DocuWorks XPS Signature ApeosPort Series Models Only 379 ...

Page 368: ...Available when IKE Authentication Method is set to Authenticate by Digital Signature 2 XPS stands for XML Paper Specification Encryption Features for Communication The data sent between the machine and computers on a network can be encrypted Encrypting HTTP Communications from a Client to the Machine SSL TLS Server The SOAP Internet Services HTTP IPP and WebDAV ports use the HTTP server of the mac...

Page 369: ...ings P 202 To verify the certificate of the remote device you must register a root certificate created by a CA of the remote device on the machine Note To use certificates that have already been created import them with CentreWare Internet Services E mail Encryption Digital Signature S MIME is used for E mail Encryption Digital Signature To use S MIME on the machine S MIME certificates are used Fo...

Page 370: ... Configure certificates for an SSL server as needed The following describes the procedures to set up a certificate by CentreWare Internet Services Setting up a Certificate using CentreWare Internet Services To set up a certificate using CentreWare Internet Services you can have the machine create a self signed certificate for SSL server or can import any registered certificate issued by another CA...

Page 371: ...TLS Communication 4 Set up HTTP SSL TLS Communication Port Number Note Do not use the numbers of any other ports 5 Click Apply 6 When the right frame of the web browser changes to the machine reboot display click Reboot Machine The machine reboots and the settings are enabled Step2 Configuration on the Computer To encrypt communications between a web browser and the machine enter an address beginn...

Page 372: ...ng certificates by CentreWare Internet Services Enable HTTPS and then import a certificate issued by another CA to the machine Note If a certificate to be imported as an IPsec certificate contains V3 extension KeyUsage digitalSignature bit must be asserted Configuration on the Computer Configure the following settings to encrypt communications between a computer and the machine z Create an IP secu...

Page 373: ...nt 3 Select Local Device for Category and IPsec for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled Step2 Configuration on the Machine Configuration of IPsec The following describe...

Page 374: ...tings 13 Step3 Configuration on the Computer The following describes the configuration procedures on the computer Configure the following settings on the computer z Create an IP security policy z Assign the IP security policy For details on the settings refer to the help of the computer ...

Page 375: ...on the machine No certificate is registered on the machine by factory default Configure the following settings to set up a certificate on the machine z Configuring certificates by CentreWare Internet Services Set up HTTPS communications encryption settings and then configure a certificate on the machine Configuration on Sender and Recipient To transmit e mails encrypted by S MIME and with digital ...

Page 376: ... the folder 2 Click Certificate Management 3 Select Local Device for Category and S MIME for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled 8 Refresh the web browser 4 Enable S MI...

Page 377: ...rocedures Note Required certificates include a trusted root certificate authority and all intermediate certificate authorities that are registered in the path of a certificate to use When source is the machine and destination is a computer The personal certificate of a computer must be registered on the machine And the device certificate of the machine must be registered on a computer To register ...

Page 378: ... the computer To send an e mail with S MIME digital signature select Always add signature or Select during send for Digital Signature Outgoing E mail under Tools System Settings Connectivity Network Setup Security Settings S MIME Settings in advance z Export the certificate of the machine to a computer using CentreWare Internet Services and register it to the certificate store of an e mail applica...

Page 379: ...n configure a certificate on the machine Configuration on the Computer z Sending a DocuWorks security certificate file from the machine to a computer You must register a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For info...

Page 380: ...he certificate 1 Click Security 2 Click Certificate Management 3 Select Local Device for Category and Scan File for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled 4 Configure the ...

Page 381: ...egister a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For information on how to register import a certificate click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To display...

Page 382: ...13 Encryption and Digital Signature Settings 382 Encryption and Digital Signature Settings 13 ...

Page 383: ...estrict the availability of services and to manage account usage on the machine Note The Remote Access feature is available on the ApeosPort series models only z Overview of Authentication and Accounting Feature 384 z Services Controlled by Authentication 392 z Authentication for Job Flow Sheets and Folders 395 z Configuration for Authentication 398 z Configuration for IC Card Reader Optional 403 ...

Page 384: ...stricted services enter the user ID and passcode on the screen A user ID of a login user can be associated with some sub users in accordance with the intended use Note An optional component is required to use the sub user feature For more information contact our Customer Support Center Unregistered User An unregistered User is a user not registered on the machine An unregistered user cannot use re...

Page 385: ...strict Recipient Selection Method setting refer to Restrict Recipient Selection Method P 167 Restrict User to Edit Address Book Allows you to set whether or not to permit the group members to edit the Address Book in the machine when editing the Address Book is prohibited For details on the Restrict User to Edit Address Book setting refer to Restrict User to Edit Address Book P 167 Allow User to D...

Page 386: ...ogin to Local Accounts Login to Local Accounts uses the user information registered on the machine to manage authentication Note A print job directly sent to the machine from a computer can be received on the machine after being authenticated through cross checking the authentication information configured on the client s printer driver with the information registered on the machine In this case d...

Page 387: ...onal P 403 User ID is registered on the smart card used with IC Card Gate in advance Combined Use of Smart Card Authentication and User ID Authentication You can use smart card authentication in combination with user ID authentication However when Login Type is set to Login to Local Accounts you need to enable user ID authentication To enable user ID authentication refer to When Smart Card Reader ...

Page 388: ...ment sold separately or ApeosWare Authentication Agent sold separately Xerox Standard Accounting Account administration is performed using the user information and account information registered on the machine Also accounting information is counted using various counters automatically created for each user Auditron reports are created in CSV format using CentreWare Internet Services For informatio...

Page 389: ...an be managed for the jobs for each service Print The following table shows the print jobs and the information that can be managed for each print job Printing is available only when Non account Print is set to Enabled in CentreWare Internet Services Scan The following table shows the scan jobs and the information that can be managed for each scan job Services Jobs Target User Managed Items Normal ...

Page 390: ...ption Print Call in Call out Store Fax Local Folder Automatic Reception to Folder 1 Receptions pages charging units Print Folder received Fax Login user 5 Printed pages number of sheets Fax Polling Automatic Send to Folder Unregistered user Transmissions pages Automatic Reception Print Login user Polls pages charging units printed pages number of sheets Polling File Sample Printout Folders Polling...

Page 391: ...ived pages are split for printing the number of pages counted will be those received not those printed The number of charging units is not counted for the following communications z When dialing a fax number using the numeric keypad or the On hook Off hook feature z When using an address number in which the billing data is not registered z When a phone conversation took place including the one bef...

Page 392: ...user referto ServiceAccess P 275 and forinformation onthe restrictions that can be set for the machine as a whole refer to Service Access P 286 Combination of Authentication and Account Administration types The following shows the services that can be restricted in use and accounted according to the combination of the authentication and accounting administration types For authentication procedure ...

Page 393: ...nting is available with ApeosWare Device Management sold separately or ApeosWare Portal Service sold separately Important Note the following conditions when you use ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately to perform account administration per user When users are registered in multiple domains each user ID must be unique Before a user sends a job fro...

Page 394: ...h user For more information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Services Restrictions per user Per user Usage Count Feature restrictions Account Limit Copy O O O Print O O O Scan O O O Fax Internet Fax O O O O ...

Page 395: ...r screen can only be used for the folder on which the job flow sheet is created The job flow sheet cannot be used for any other folders The job flow sheets created on the network cannot be edited or copied on the machine Note When using Device Setup Tool the job flow sheets for the documents stored in the folders and the scan documents can be created on the network Device Setup Tool is downloaded ...

Page 396: ...entication feature is used and is not used are different in use Important When you switch the Login to Local Accounts feature from enable to disable or vice versa all the job flow sheets used till then become unavailable besides for the system administrator In this case delete all the job flow sheets and create new ones When you change Login type to Login to Remote Accounts or to another login typ...

Page 397: ...n the creator of a folder and the user who can manage the folder Only the system administrator can operate Note Registering and outputting files using Network Scanner Utility 3 is not supported as the authenticated operation Creator of Folder Manageable User Available Operations Login User Creator System Administrator Display Delete Change Settings Display File Delete File Register File Output Fil...

Page 398: ...cess control and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the default authorization group settings and add an authorization group as necessary Enabling Authentication This section describes the procedures for Login to Local Accounts and Login to Remote Accounts respectively When Login to Local Accounts is Selected Per...

Page 399: ...displayed 21 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Services Home screen When Locked Show Icon is selected for a service under Service Access is displayed on the button of the applicable service...

Page 400: ...sPortSeriesModelsOnly P 195 and SMBServerSettings P 199 18 Select Close repeatedly until the Tools screen is displayed 19 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Services Home screen When Locked ...

Page 401: ...Groups 7 Select the group displayed as DefaultGroup Default and then select Create Delete 8 Set each item For more information on the change of the authorization group refer to Create Authorization Groups P 287 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close Creating an Authorization Group Perform the following procedures to add authorization groups if necessary 1 Pre...

Page 402: ... Features 402 Authentication and Accounting Features 14 For more information on the authorization group settings refer to Create Authorization Groups P 287 10 Select Close repeatedly until the Tools screen is displayed 11 Select Close ...

Page 403: ...pported by the machine Each IC Card Reader supports following smart card types When using IC Card Reader z MIFARE Type A Fuji Xerox IC Card Type A Other MIFARE compatible smart cards z eLWISE ELWISE Type B eLWISE ELWISE z FeliCa Fuji Xerox IC Card IC Card compatible with SSFC version 1 0 format Other FeliCa compatible smart cards The embedded IC Card Reader of the machine may not support some smar...

Page 404: ...mart Card Information The system administrator can register smart cards using CentreWare Internet Services Note The smart card information can be set from CentreWare Internet Services For more information refer to the help of CentreWare Internet Services The information used for authentication can also be set from CentreWare Internet Services For more information refer to the help of CentreWare In...

Page 405: ...d select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 4 Select Accounting 5 Select Accounting Type 6 Select an accounting type and then select Save Note You can select the accounting type from Local Accounting Network Accounting and Xerox Standard Accounting For infor...

Page 406: ...ngs for each service and then select Save For more information on the service access refer to Service Access P 275 10 If necessary select a user role and an authorization group for the user under User Role and then select Save Note User Role is displayed only when Login Type is set to Login to Local Accounts For more information on the user role refer to User Role P 276 11 Select Close repeatedly ...

Page 407: ...re For more information contact our Customer Support Center Log In Log Out from the Operator Panel User Authentication 1 Press the Log In Out button or the login information field on the touch screen 2 Enter the user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the passcode and select Enter Important Finish us...

Page 408: ...up on the Services Home screen 2 Select User Details Setup 3 Select Change Passcode 4 Enter the current passcode and then select Next 5 Select New Passcode and enter a new passcode and then select Save 6 Select Retype Passcode and re enter the new passcode and then select Save 7 Select Close Setting or Changing Passcode by System Administrator The system administrator can set or change passcodes u...

Page 409: ...opying 422 z Trouble during Printing 425 z Trouble during Faxing 427 z Trouble during Scanning 435 z Network related Problems 440 z Media Print Text Trouble 448 z Error Code 449 z Paper Jams 550 z Document Jams 586 z Stapler Faults 589 z Staple Cartridge Taken Off from the Unit for D2 Staple Finisher with Booklet Maker 598 z Solving Curled Output for D2 Staple Finisher with Booklet Maker 600 ...

Page 410: ...nostic Request Repair Request P 146 and Check EP Connection P 146 For more information on the EP system refer to EP System P 731 The machine does not work properly Yes Action Refer to Machine Trouble P 411 No A message is displayed Cause Has a paper or document jam occurred No Yes Action For information on paper jams refer to Paper Jams P 550 For information on document jams refer to Document Jams...

Page 411: ... paper or a document jammed Remove the jammed paper or document If paper is jammed refer to Paper Jams P 550 and a document is jammed refer to Document Jams P 586 Is the front cover or top cover open Solve the problem by following the message displayed Is a message displayed on the touch screen prompting you to replace the consumables Replace the consumables indicated in the message Refer to Repla...

Page 412: ...to print Is the interface cable connected Check the interface cable connection Refer to Interface Cables P 21 Is the computer s environment correctly set Check the computer environment such as print driver settings Is the required port status set to Enabled Check the status of the port to use and then set the port status to Enabled Refer to Port Settings P 177 Paper is not fed from Tray 5 Is the s...

Page 413: ...ument when copying Is the document in the correct position Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide Is the document loaded correctly Are the document guides on the document feeder set in the correct positions Adjust the document guide positions Refer to 3 Copy Copying Procedure in the User Guide Is the document folded Unfold and correctly load the document Re...

Page 414: ...eding the maximum fill line in the tray Load paper in the paper tray so that it does not exceed the maximum fill line Refer to Loading Paper P 47 Are the paper guides set correctly Load the paper correctly and align the paper guides to the paper Is the image nearly the same size as the paper Increase the edge erase widths For more information refer to 3 Copy in the User Guide when you copying or t...

Page 415: ...en the document feeder cover and check inside Refer to Document Jams P 586 Is the Mixed Size Originals setting set to Off when you copy originals of different sizes Set Mixed Size Originals to On Refer to 3 Copy Layout Adjustment Mixed Size Originals Scanning Different Size Documents Simultaneously in the User Guide Is an A5 document loaded in landscape orientation on the document feeder when Mixe...

Page 416: ...ng Is the document colored rough or a blueprint Adjust the copy density or image quality Refer to 3 Copy Image Quality in the User Guide Is the document glossy printing paper Glossy printing paper easily sticks to the document glass and shadows are sometimes copied soiling the image Place a transparency film under the document when copying The copy has black lines Is the narrow glass strip on the ...

Page 417: ...ay be partially missing or unclear Replace the paper with new one Refer to Loading Paper P 47 Is folded or wrinkled paper included in the tray Remove the unsuitable paper or replace all of the paper with new one Refer to Loading Paper P 47 Is the document pasted or folded The pasted or folded section may not be laying flat on the document glass Place a stack of white sheets on top of the document ...

Page 418: ...y Clean the narrow glass strip Refer to Cleaning the Narrow Glass Strip and Document Presser P 82 Dirt appears at equal intervals Paper feed direction The paper path is dirty Print a few pages to remove the dirt The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Contact our Customer Support Center White dots appear in black filled areas The paper is unsuita...

Page 419: ...gh voltage power supply may have malfunctioned Contact our Customer Support Center Nothing is printed Two or more sheets of paper are being fed simultaneously double feed Fan the paper well and load it again Refer to Loading Paper P 47 No toner remains in the toner cartridge Replace the toner cartridge with a new one Refer to Replacing Toner Cartridges P 66 Power supply or high voltage power suppl...

Page 420: ...er is unsuitable Replace the paper with new one Refer to Loading Paper P 47 Paper has been added to the paper loaded The paper is damp Text is blurred The paper is unsuitable Replace the paper with new one Refer to Loading Paper P 47 Paper has been added to the paper loaded The paper is damp White patches appear vertically Paper feed direction The drum cartridge has deteriorated or is damaged Repl...

Page 421: ...ing 15 Text or images are printed at an angle The paper guides in the paper tray are not set in the correct positions Adjust the horizontal and vertical paper guides to the correct positions Refer to Loading Paper P 47 Symptom Cause Remedy ...

Page 422: ...d documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 3 Copy Copying Procedure in the User Guide The document guides are set in incorrect positions Adjust the document guides to the document Refer to 3 Copy Copying Procedure in the User Guide A piece of torn paper remains in the doc...

Page 423: ...Refer to 3 Copy Image Quality in the User Guide The document density is too light Adjust the copy density Refer to 3 Copy in the User Guide The setting for Original Type is inappropriate for the document Copy black text If the printout is too light select Text for Original Type Refer to 3 Copy Image Quality in the User Guide The copy is slightly misaligned Paper is misaligned in the tray Align the...

Page 424: ... film Place a white sheet of paper on top of the document when copying The document is misaligned Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide The document guides on the document feeder are not set in the correct positions Load the document correctly and align the document guides to the document Refer to 3 Copy Copying Procedure in the User Guide The document is ...

Page 425: ...Environment Settings P 305 The network between the computer and machine is abnormal Check with your network administrator The port is not enabled Enable the port Refer to Port Settings P 177 The hard disk space of the machine is insufficient Delete unnecessary data such as stored documents Charge Print Private Charge Print and Secure Print in folders to increase free space The machine is connected...

Page 426: ...aper in the tray or change the print option to specify a tray that contains the correct sized paper The image on the document edges is missing on the output The image is larger than the printable area Expand the printable area of the machine or reduce the image size on the printout The printed font differs from the font specified on the computer Font replacement is set on the print driver Check th...

Page 427: ...ble connection is correct the On hook feature allows you to call via general lines The phone dialing method is not available Specify the same dialing method as the one Tone 10pps subscribed for the machine An error occurred with the phone line Use a telephone near the machine to check whether you can make a phone call If the phone call is disabled the problem is in the phone line not in the machin...

Page 428: ...IP The IP address is incorrect Set a correct IP address subnet mask and gateway address on the machine The SIP user name is incorrect Set a correct SIP user name in the machine The correct IP address of a SIP server is not set in the machine Set a correct IP address of the SIP server on the machine The specified SIP server in a network is not active Consult your network administrator on the SIP se...

Page 429: ... Services The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is completed the registration succeeds No measure is required Unable to communicate IP fax SIP via VoIP gateway The registration of VoIP is incorrect Register the correct VoIP gateway on the machine The specified VoIP gateway in a network is not active Consult your network administrato...

Page 430: ...y of IP packet which is sent from the machine on the network relay device such as a switch and router becomes higher than necessary because the QoS setting of the machine is invalid or a large amount of buffer space is occupied Decrease the value for Prioritize IP Packets according to your network environment For more information on Prioritize IP Packets refer to Prioritize IP Packets Prioritize I...

Page 431: ...de The machine cannot receive a fax in the System Administration mode Exit the System Administration mode A machine password has been set When a machine password has been set the machine accepts only data or polling fax sent with the correct machine password in F code The machine is in manual receive mode Receive the fax manually or set Fax Receiving Mode to Auto Receive Refer to Fax Receiving Mod...

Page 432: ...ab Security using CentreWare Internet Services The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is completed the registration succeeds No measure is required Unable to communicate IP fax SIP via a VoIP gateway The registration of VoIP is incorrect Register the correct VoIP gateway on the machine The specified VoIP gateway in a network is not a...

Page 433: ...device such as a switch and router becomes higher than necessary because the QoS setting of the machine is invalid or a large amount of buffer space is occupied Decrease the value for Prioritize IP Packets according to your network environment For more information on Prioritize IP Packets refer to Prioritize IP Packets Prioritize IP Packets Ethernet 1 Prioritize IP Packets Ethernet 2 P 192 IP fax ...

Page 434: ...nt is printed and cannot be stored in the folder An unregistered folder is specified on the Folder Selector feature When using the Folder Selector feature specify a registered folder If an unregistered folder is selected the received document cannot be stored in the folder and will be automatically printed For information on how to register the folder refer to Create Folder P 253 For information o...

Page 435: ...efer to 5 Scan Scanning Procedure in the User Guide The document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 5 Scan Scanning Procedure in the User Guide The document guides are set in incorrect positions Ad...

Page 436: ... cable to the machine Refer to Interface Cables P 21 The network between the computer and machine is abnormal Check with your network administrator Unable to open a folder The folder is unregistered Register the folder Refer to Create Folder P 253 The folder passcode has been forgotten The passcode cannot be retrieved Set the passcode to Off and then set the passcode again Refer to Create Folder P...

Page 437: ... is not correctly entered Correctly enter the password The time set on the machine does not agree with that of Windows when SMB transmission is performed to Windows Server 2003 Windows Server 2008 Windows Server 2012 Windows Server 2012 R2 Windows 8 or Windows 8 1 Synchronize the time settings of the machine and Windows On Windows Server 2003 Windows Server 2008 Windows Server 2012 Windows Server ...

Page 438: ... The mail address is incorrect Enter the correct mail address The data size exceeded the maximum e mail size Change the maximum e mail size or lower the resolution Referto Maximum Total Data Size P 237 or 5 Scan Layout Adjustment in the User Guide Symptom Cause Remedy The image is dirty The document glass or the document cover is soiled Clean the document glass or the document cover Refer to Clean...

Page 439: ...hen scanning The document is misaligned Load the document correctly Refer to 5 Scan Scanning Procedure in the User Guide The document guides on the document feeder are not set in the correct positions Load the document correctly and align the document guides to the document Refer to 5 Scan Scanning Procedure in the User Guide The document is a non standard size Specify the document size Refer to 5...

Page 440: ...chine s IP address Set a correct IP address on the machine The volume of the print data sent in an instruction from a computer exceeded the maximum receivable volume when the LPD spool is set to memory spool Confirm the memory amount for the LPD spool and the volume of the print data transmitted by an instruction If the one file of print data exceeds the memory amount divide the file not to exceed...

Page 441: ...lection install the print driver and then select it Operation is not guaranteed if another company s print driver is used Cause Check point Remedy The LPD port is not activated Confirm whether the LPD port is activated When printing with a printer detected by using Bonjour Select the Enabled check box of LPD to activate the port Symptom Remedy Cannot connect to CentreWare Internet Services Is the ...

Page 442: ...n the automatic reset function is set any setting configure with CentreWare Internet Services is not applied until setting the time set for automatic reset Wait until then The machine is in the Sleep mode Press the Power Saver button on the control panel of the machine to exit the Power Saver mode When you click Apply a message such as The server has returned ineffective or unrecognizable response...

Page 443: ...thentication is supported by the machine The machine does not support NTLM digest For security purposes change to the Authentication feature using SSL The remote linkage services used does not support the model or accessories of the machine Purchase products models accessories supported by the remote linkage services The IP address is incorrect Confirm the IP address If the IP address is incorrect...

Page 444: ...sage appears on the control panel Display the Job Status screen or print the Job History Report to confirm the result Cannot access the proxy server firewall or Web server as a result of access control The following types of access control are used Confirm the configured access control z Address port restriction z SSL restriction z User access restriction including access right levels z Content bl...

Page 445: ...on Windows Vista to access the address fe80 203 baff fe48 9010 you must append the Ethernet adapter local area connection number for example 8 for Windows Vista to the address as follows fe80 203 baff fe48 9010 8 The machine cannot connect to a computer running Windows OS that supports IPv6 Assign a static IPv6 address to the computer running Windows OS that supports IPv6 Then register the IPv6 ad...

Page 446: ...Scan data cannot be transferred with SMB if a destination server is specified using the computer name Use the IPv6 format to specify the server The machine does not operate correctly if the Internet Fax direct destination is specified in IPv6 address literal format Example csw ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify a destination using a fully qualified domain name FQDN...

Page 447: ...cannot correctly specify the destination URL using the IPv6 address Example http ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify a remote service s destination URL using the FQDN IPv6 addresses are not correctly recorded on output job logs Use an IPv4 network for correct logging Symptom Remedy ...

Page 448: ...edia Print Text is not displayed on the Services Home screen The optional software USB Memory Kit optional is not recognized by the machine Properly set the software option or disconnect the USB cable and then securely insert the USB cable into the connector Media Print in CentreWare Internet Services is not checked Check Media Print in CentreWare Internet Services to enable the service ...

Page 449: ... table contact our Customer Support Center The contact number is printed on the label or card attached to the machine Error Code Cause and Remedy 003 311 003 318 003 319 003 320 003 321 003 322 003 323 003 324 003 325 003 326 003 327 003 328 003 329 003 330 003 331 003 332 003 333 003 334 003 335 003 336 003 337 003 338 003 339 003 340 003 341 003 342 003 343 003 344 003 345 003 346 Cause An error...

Page 450: ...s to be scanned at 600 dpi in Color 2 sided Remedy Set Resolution to 400dpi or lower and try scanning again 003 753 Cause A mix sized document was to be scanned at high resolution 2 sided Remedy Set Resolution to 200dpi and scan the document again 003 754 003 755 Cause An error occurred in the document feeder Remedy Execute the job again 003 756 Cause The faxed document is completely blank Remedy ...

Page 451: ... error occurred in the document feeder Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 010 311 010 312 010 313 010 314 010 317 010 320 010 326 010 327 010 330 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch scre...

Page 452: ...239 012 240 012 241 012 242 012 243 012 244 Cause Finisher malfunction Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 012 246 Cause The Booklet Maker is not fully inserted completely into the Finisher Remedy Completely insert the Booklet Maker into the Finisher ...

Page 453: ...dy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 012 319 012 320 012 321 012 322 012 323 012 324 012 325 012 326 012 330 012 332 012 334 Cause An error occurred in the finisher Remedy Switch off the machine power make sure that the touch screen is blank and then switc...

Page 454: ...t resolved contact our Customer Support Center 016 233 Cause An error occurred in the software Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 016 234 016 235 016 236 016 237 016 238 016 239 Cause An error occurred in the Authentication feature of the machine Rem...

Page 455: ... the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 016 335 016 336 016 337 016 338 016 339 016 340 016 341 016 342 016 345 016 347 016 348 016 350 016 351 016 360 016 362 016 363 016 364 016 365 016 366 016 367 016 368 016 369 016 370 016 371 Cause ...

Page 456: ... correctly 016 403 Cause The root certificate of Ethernet1 did not match Remedy Confirm the authentication server and store the root certificate of the server certificate of the authentication server into the machine If you cannot acquire the root certificate of the server certificate set Server Certificate Verification of IEEE 802 1X Settings for Ethernet1 to Disabled on the touch screen 016 404 ...

Page 457: ...x Settings for Ethernet 2 to Disabled on the touch screen 016 431 Cause An internal error occurred Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 016 432 Cause An error occurred in the SSL client certificate of Ethernet2 Remedy Take one of the following measures z Store an SSL client certificate in the machine to set the SSL client certifi...

Page 458: ...r settings are correct 016 504 Cause Unable to resolve the POP3 server name when sending e mail Remedy Check on CentreWare Internet Services whether the POP3 server settings are correct Also confirm whether the DNS server settings are correct 016 505 Cause Unable to log into the POP3 server when sending e mail Remedy Check on CentreWare Internet Services whether the user name and password used on ...

Page 459: ...as insufficient memory during processing of an XPS document Remedy Take one of the following measures z Set Image Quality to Standard z Print using the print driver PCL etc from XPS Document Viewer Note XPS stands for XML Paper Specification For more information on Image Options refer to the help of the print driver 016 516 Cause The Print Ticket included in the XPS document includes an invalid de...

Page 460: ...ificate has expired Remedy Change the SSL certificate of the LDAP server to a valid one You can clear this error by selecting Disabled for LDAP SSL TLS Communication under SSL TLS Settings on the machine however note that selecting this option does not ensure the validity of the LDAP server 016 526 Cause LDAP server SSL authentication error The server name does not match the certificate Remedy Set...

Page 461: ...ter 016 543 Cause The specified domain was deleted from ApeosWare Authentication Management Remedy Select Refresh on the Domain screen and update the domain information or add the domain to ApeosWare Authentication Management 016 545 Cause The specified domain was deleted from ApeosWare Authentication Management Remedy Adjust the times of the computer of the active directory and the computer on wh...

Page 462: ...Management sold separately Remedy Check whether the network cable is connected and confirm the settings of ApeosWare Authentication Management Also print a Configuration Report and if the DNS address of the server is set to Server Name IP Address for Authentication check whether DNS is enabled 016 562 Cause Multiple entries containing the same smart card information were found in the guest databas...

Page 463: ...achine was connected to the server and the name of a file or folder on the server was determined Remedy Change the file name or forwarding destination folder of the scan server Also try moving or deleting the files within the forwarding destination folder 016 582 Cause The machine failed to transfer data using FTP of the Scan to PC service because files could not be created on the FTP server after...

Page 464: ...for the file name conflict using FTP of the Scan to PC service Remedy If Add to Existing Folder is set for the additional processing for file name conflict confirm that the file format is not multi page 016 592 Cause The machine failed to access the NEXTNAME DAT file using FTP of the Scan to PC service Remedy When Add to Existing Folder is set as the process to be executed in case of a file name d...

Page 465: ... Quality refer to the help of the print driver For more information about memory refer to Allocate Memory P 206 016 703 Cause The machine received an e mail specified with an invalid folder number Remedy For errors occurring during fax or Internet fax transmission Contact our Customer Support Center For errors occurring during e mail fax Internet fax reception Take one of the following measures z ...

Page 466: ...ncrease the value set for Maximum Total Data Size z For color scanning set MRC High Compression to On under File Format 016 712 Cause Unable to process the document because the specified scan area is too small Remedy Increase the resolution or scan area 016 713 Cause The passcode entered does not match the passcode set on the folder Remedy Enter the correct passcode 016 714 Cause The specified fol...

Page 467: ...16 724 Cause The specified staple and punch position combination is unsupported Remedy Specify the staple and punch positions on the same side and try printing again 016 725 Cause A scanned document stored in a folder was to be sent by fax using the Job Flow feature but the file in the folder could not be converted to fax data Remedy Do not use the Job Flow feature Simply scan the document from th...

Page 468: ... supported for booklet creation and try printing again 016 740 Cause Used an unsupported paper tray when specifying booklet creation with PostScript optional Remedy Specify a paper tray supported for booklet creation and try printing again 016 741 016 742 016 743 016 744 016 745 Cause An error occurred during the update process of the machine Remedy Switch off the machine power make sure that the ...

Page 469: ...ave the Configuration Report the Job History Report and the print data with the printing job ticket ready and contact our Customer Support Center Note XPS stands for XML Paper Specification 016 751 Cause Probable causes are as follows 1 During the PDF Bridge processing a syntax or parameter error occurred an undefined command was used and a PDF file was damaged 2 When Print Processing Mode 408 for...

Page 470: ...e 016 764 Cause Unable to connect to the SMTP server Remedy Consult the SMTP server administrator 016 765 Cause Unable to send the e mail because the hard disk on the SMTP server is full Remedy Consult the SMTP server administrator 016 766 Cause An error occurred on the SMTP server Remedy Consult the SMTP server administrator 016 767 Cause Unable to send the e mail because the address is not corre...

Page 471: ...ned image was interrupted because of insufficient disk space Remedy Delete unnecessary data from the hard disk to free up disk space 016 779 Cause An error occurred during scanned image conversion processing Remedy Retry scanning If using large size paper such as A3 with Resolution set to 600 dpi specify Resolution to 400 dpi or lower in Layout Adjustment If the error still is not resolved contact...

Page 472: ...o 5 Scan E mail Options Filing Options Quality File Size Specifying an Image Compression Ratio When Scanning in the User Guide For more information on Maximum Split Count refer to Maximum Split Count P 238 016 792 Cause Failed to acquire the specified job history when printing a Job Report Remedy The specified job history does not exist 016 794 Cause Media is not inserted correctly Remedy Check wh...

Page 473: ...7 716 Cause SMTP server SSL server authentication error It is before the valid period of the server certificate Remedy Use the valid SSL server certificate of the SMTP server You can avoid this error by setting SMTP SSL TLS Communication in SSL TLS Settings to Disabled however the validity of the server cannot be warranted 017 717 Cause SMTP server SSL server authentication error The server certif...

Page 474: ...he error still is not resolved contact our Customer Support Center 017 733 Cause When the machine is used as a print job storage device an internal error in the software is occurred while the job sending to the machine Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 017 734 Cause An internal error occurred during processing the AirPrint dat...

Page 475: ...itch on the machine power If the same message is displayed again contact our Customer Support Center 017 747 Cause Connection to ApeosWare Authentication Agent to the database timed out because of an overload Remedy Wait for a while and then execute the operation again If the same message is displayed again contact our Customer Support Center 017 748 Cause Data could not be sent due to the incorre...

Page 476: ...ct server address is written 017 765 Cause An error occurred in connecting to the POP3 server Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 017 766 Cause An error occurred in connecting to the POP3 server Probable causes are follows 1 When connecting to the POP3 server by the TLS communication the port number is incorrect 2 When connectin...

Page 477: ...resolved contact our Customer Support Center 017 783 Cause The memory became insufficient during image processing Remedy Take one of the following measures z Transmit data with lower resolution z Transmit data in the setting Output Color to Black White 017 784 017 785 017 786 Cause An internal error occurred during image processing Remedy Execute the operation again If the error still is not resol...

Page 478: ...ablished Remedy Take one of the following measures z When SIP Server IP Address Resolution is DHCP or DHCP v6 confirm whether the machine and the DHCP or DHCP v6 server can communicate properly Check whether the cable is plugged or a switch or a hub works properly z When SIP Server IP Address Resolution is DHCP or DHCP v6 confirm whether the DHCP or DHCP v6 server is turned on Also confirm the set...

Page 479: ...dy Check whether the IP address of the DNS server is set correctly 018 412 018 413 Cause The IPv6 address already exists in the network of Ethernet2 Remedy Change the IPv6 address of the network in which the address already exists 018 414 Cause IP address for IPv6 set manually in Ethernet2 is incorrect Remedy Set the IP address correctly 018 415 Cause IP address for IPv6 set manually in Ethernet2 ...

Page 480: ...d that users create a dedicated account for data transfer You can create and set the account on the dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make sure that File Sharing check box is selected and then click Options 3 Select Share files and folders using SMB 4 Check the user ...

Page 481: ...e sure that File Sharing check box is selected 3 Select the folder being shared from folders listed in the Shared Folders filed 4 Choose Read Write as privilege option for the user listed in the Users field For information on how to change the access privilege settings on other version of Mac OS consult your system administrator or the official website of Apple Inc 018 547 Cause The machine failed...

Page 482: ... document is accessible by PC z The server settings 018 564 Cause DNS resolution for the specified hostname failed Remedy Check the followings z The destination HTTP server for the scanned document is registered on the DNS server z The machine is connected to the DNS server z The address of the DNS server is set on the machine 018 565 Cause DNS resolution for the proxy server name set on the machi...

Page 483: ...t certificate is registered on the machine z The device certificate is correctly registered on the HTTP server 018 571 Cause An internal error occurred Remedy Perform the same operation again If the problem persists contact our Customer Support Center 018 572 Cause The specified context name contains invalid characters Remedy Check whether the specified context name is correct 018 573 Cause The sp...

Page 484: ...to the file z The login user does not have Write rights to the file z The login user does not have Delete rights of the directory or file z Made a delete request to the directories or files but all of them are read only z Made a delete request to the directories or files but some of them are read only Remedy 1 Check whether the NetWare server is accessible by PC 2 Check the user has the following ...

Page 485: ...ame duplication confirm that the file format is not multi page 018 589 Cause Failed to access the NEXTNAME DAT file Remedy When Rename New File is set as the process to be executed in case of a file name duplication check the NEXTNAME DAT file is correct 018 590 Cause A file or folder of the same name was detected on the server Remedy Take one of the following measures 1 Execute the operation agai...

Page 486: ...tion again If the error still is not resolved consult your network administrator 018 704 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 4 size limit exceeded for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error still is n...

Page 487: ...eturned RFC2251 Result Message No 12 unavailable extension for Address Book query Remedy Have your network administrator confirm the operational status of the server 018 713 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 13 confidentiality required for Address Book query Remedy Have your network administrator con...

Page 488: ...rver status 018 721 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 21 invalid syntax for Address Book query Remedy The LDAP server has an attribute problem Have your network administrator confirm the LDAP server status 018 722 Cause The machine cannot connect to Google Cloud Print because of a network error Remed...

Page 489: ...Address Book query Remedy The specified e mail address does not exist Confirm the e mail address you entered or the e mail address registered on the LDAP server 018 733 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 33 incorrect alias for Address Book query Remedy The LDAP server has a name problem Have your netw...

Page 490: ...Cloud Print because of a proxy connection error Remedy Check that the proxy server settings are adequate 018 746 Cause The machine cannot connect to Google Cloud Print because DNS failed to resolve the name Remedy Check that the DNS settings are adequate 018 747 Cause The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service Remedy Take ...

Page 491: ... server returned RFC2251 Result Message No 53 unwilling to perform for Address Book query Remedy The LDAP server has a service problem Retry after waiting for a while If the error still is not resolved consult your network administrator 018 754 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 54 loop detected for A...

Page 492: ...buted File System window and then confirm the target information displayed on the right side frame of the window 3 Specify the SMB server shared name and save location based on the information you confirmed in step 2 018 761 Cause The memory stored in the saving destination PC is insufficient while transferring data using SMB of the Scan to PC service Remedy Check the usage condition of the memory...

Page 493: ...or Address Book query Remedy The LDAP server has an update problem Have your network administrator confirm the LDAP server status 018 769 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 69 no object class modifications for Address Book query Remedy The LDAP server has an update problem Have your network administra...

Page 494: ...tion on how to change the access privilege settings on other version of Mac OS consult your system administrator or the official website of Apple Inc 018 780 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 80 unknown error for Address Book query Remedy Have your network administrator confirm the LDAP server status...

Page 495: ...edy Have your network administrator confirm the LDAP server status 018 790 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 90 no memory for Address Book query Remedy Have your network administrator confirm the LDAP server status 018 791 Cause An LDAP server protocol error occurred as a result of the Address Book o...

Page 496: ... communication between the machine and the USB memory device Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Execute the operation again If the error still is not resolved contact our Customer Support Center 021 215 Cause The accounting billing device connected does not match the device set on the machine Remedy Change the setting o...

Page 497: ...ally but the error still is not resolved contact our Customer Support Center Also when FQDN of the EP communication aggregate server is changed for the EP communication aggregate server configuration contact our Customer Support Center 021 405 Cause An error occurred in the SSL communication with the external server Remedy Switch off the machine power make sure that the touch screen is blank and t...

Page 498: ...Center 021 410 021 411 Cause A communication error occurred while connecting acquiring the EP certificate to CA via the Internet Remedy Check the followings z LAN cable connection z DNS server address setting z The default gateway setting z The subnet mask setting z EP proxy server setting For BB Direct configuration If the error still is not resolved after checking the above settings there may be...

Page 499: ...net Remedy Check the followings z The LAN cable connection z The DNS server address settings z The default gateway setting z The subnet mask setting z The EP proxy server setting If the error still is not resolved after checking the above settings there may be a network failure Consult your system administrator If the network works normally but the error still is not resolved contact our Customer ...

Page 500: ...f the HTTP proxy server in which the proxy setting file is registered If the error still is not resolved after checking the above settings there may be a network failure Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 422 Cause The proxy setting file is not found while connecting to the EP system via the In...

Page 501: ...the DHCP or DNS server while connecting to the EP system via the Internet to obtain the URL CURL of the proxy setting file Remedy Check the followings z The EP proxy server setting z The URL of the proxy setting file is registered on the DHCP or DNS server correctly 021 427 Cause 3G connection by way of 3Gnet BOX was lost due to the time out Remedy Switch off the machine power make sure that the t...

Page 502: ...e touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 436 Cause An error occurred in the machine through the 3G communication by way of 3Gnet BOX Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Cus...

Page 503: ...s setting z The default gateway setting z The subnet mask setting If the error still is not resolved after checking the above settings there may be a network failure or the proxy server settings may be changed or failed Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 504 Cause An error occurred while connec...

Page 504: ...the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 510 Cause An error occurred while connecting to EP system via the Internet Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Execute the operation again If the error...

Page 505: ...sion is already installed Remedy Contact our Customer Support Center 021 530 021 531 Cause An error occurred while connecting to EP system via the Internet Remedy Wait for a while and then execute the operation again If the error still is not resolved contact our Customer Support Center 021 532 021 533 021 534 021 535 Cause The machine attempted to upgrade the software of EP system via the Interne...

Page 506: ... off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 569 Cause USB connection with 3Gnet BOX was failed Remedy Check the USB cable of 3G net BOX to see if it has come off Connect the cable firmly if it is unplugged If you still have the problem switch off the machine power...

Page 507: ...e machine power If the same message is displayed again contact our Customer Support Center 021 579 Cause An error occurred in the machine through the 3G communication by way of 3Gnet BOX Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 580 Cause The commun...

Page 508: ...60 024 361 024 362 024 363 024 364 024 365 024 366 024 367 024 368 024 370 024 371 024 372 024 373 024 375 024 376 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 024 700 Cause The memory capacity or hard disk required t...

Page 509: ...ng again 024 748 Cause The number of digits specified in Bates Stamp Number of Digits screen does not match the value specified in Starting Number Remedy Set Bates Stamp Number of Digits to the value specified in Starting Number or to Auto Assign 024 775 Cause Booklet printing was specified for printer properties but the number of print pages for the job exceeded the maximum number allowed for boo...

Page 510: ...ssword on ContentsBridge 026 708 Cause Exceeded the maximum limit for the scan data size that can be stored for one job with Store Send Link Remedy Take one of the following measures 1 Reduce the resolution scan quality of the scan parameters and execute the operation again 2 Reduce the image with magnification of the scan parameters such as A3 A4 and then execute the operation again 3 If Store Se...

Page 511: ... supported A software encrypted USB memory device is not supported If the error still is not resolved contact our Customer Support Center 026 723 Cause The machine failed to access to the medium Remedy 1 Check that the medium is not inserted or removed or the other medium is not inserted while the machine is referencing the medium 2 Check that the file in the medium can be accessed via a computer ...

Page 512: ...ause When authentication succeeds all jobs are canceled because there is a pending job Remedy No measure is required 027 442 Cause The IP address of IPv6 already network exists Remedy Change the Auto Stateless Address 1 for IPv6 on the machine or the IP address of IPv6 on the network device to remove the duplication of addresses 027 443 Cause The IP address of IPv6 already exists Remedy Change the...

Page 513: ...TP server error occurred Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 027 513 Cause The machine failed to transfer data using SMB of the Scan to PC service because access to the SMB server was not permitted Remedy Consult your system administrator for settings 027 514 Cause The machine failed to transfer data using SMB of the Scan to PC ...

Page 514: ...nation server name set in the machine is registered on the DNS server 027 518 Cause The machine failed to transfer data using SMB of the Scan to PC service because the specified password was incorrect When the server is Macintosh the specified user may not have been registered as a user who is permitted to use File Sharing Remedy Confirm the password for the shared folder When the server is Macint...

Page 515: ...ck whether the specified name is being used for another file or folder on the SMB server 027 524 Cause The machine failed to transfer data using SMB of the Scan to PC service because a folder could not be created on the SMB server The specified folder already exists Remedy Check whether the specified name is being used for another file or folder on the SMB server 027 525 Cause During forwarding us...

Page 516: ...he SMB server NetBIOS name is invalid Remedy Check whether the server name of the SMB server is correct 027 547 Cause SMB protocol error An invalid character was detected in the specified domain name Remedy If the error occurred during SMB authentication Consult your network administrator for the domain name and then set it correctly Also check whether the domain name set on the machine is correct...

Page 517: ... For example confirm the following conditions z Network cable connection z TCP IP settings z Connection via Port 137 UDP Port 138 UDP and Port 139 TCP 027 565 Cause SMB protocol error Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 027 566 Cause SMB protocol error SMB TCP IP is not active Remedy Enter the System Administration mode and sele...

Page 518: ...ficate for the recipient on the machine 027 703 Cause The specified recipient s certificate has expired Remedy Register a valid certificate for the recipient on the machine 027 704 Cause The CA certificate of the specified recipient s certificate does not exist Remedy Confirm the path to the recipient s certificate and register the required CA certificate on the machine 027 705 Cause The specified...

Page 519: ...r e mail transmissions from the DNS server Remedy Check whether the DNS server is set correctly 027 720 Cause Unable to find the server of an application interface destination Remedy Confirm the DNS server address Or check whether the computer on which the application ApeosWare Flow Service is installed has been registered on the DNS server 027 721 Cause An application interface destination does n...

Page 520: ...tered on the Network Scanning server disable the server certificate validation feature of the machine 027 735 Cause The data transfer using SSL is specified but the SSL setting of the machine is disabled Remedy Enable the SSL setting or specify HTTP for the transfer protocol 027 736 Cause The server certificate verification feature of the machine is disabled when the server certificate verificatio...

Page 521: ...ings of the job flow 027 752 Cause A mandatory entry field is blank in the job flow Remedy Take one of the following measures z Do not link folders to job flows that have mandatory entry fields z Set the default values to the mandatory fields of the job flow 027 753 Cause 1 Attempted to execute the service while the port necessary for the job flow is either deactivated or disabled 2 Attempted to e...

Page 522: ...job until starting the print processing exceeded the time limit specified on the machine Remedy When multiple documents are to be printed reduce the number of documents and then execute the operation again If the error still is not resolved enter the System Administration mode and then select System Settings Common Service Settings Machine Clock Timers Print On Demand Duration and specify a larger...

Page 523: ...ur network administrator whether the SMTP server supports the EHLO command 027 777 Cause The destination SMTP server does not support SMTP AUTH Remedy Set E mail Send Authentication to Off under Tools Connectivity Network Setup Outgoing Incoming E mail Settings SMTP Server Settings 027 778 Cause The destination SMTP server does not support the SMTP AUTH system set on the machine Remedy Confirm the...

Page 524: ...power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 033 326 033 327 033 328 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 033 ...

Page 525: ... cannot receive Remedy Confirm the recipient s machine memory is full machine is being maintained or other conditions and execute the operation again 033 508 Cause No spooling documents exist at the other machine Remedy Ask the other party to prepare polling documents and execute the operation again 033 509 Cause An error occurred during fax transmission Remedy Execute the operation again If the e...

Page 526: ...s properly 033 524 Cause The line Channel 2 is not connected correctly Remedy Confirm the connection of the line Channel 2 and connect it correctly and then execute the operation again When the machine is connected to other device such as a home gateway and a terminal adapter confirm whether the device works properly 033 525 Cause The line Channel 3 is not connected correctly Remedy Confirm the co...

Page 527: ...There was no response from the fax recipient Remedy Confirm that you specified the correct number and execute the operation again If the same message is displayed again the recipient may not support fax or the recipient machine may be powered off Ask the recipient for details 033 546 Cause A dial tone was not detected Remedy Check whether the line is connected correctly 033 547 Cause Communication...

Page 528: ...tication ID is incorrect Remedy An error occurred during operation of the maintenance system by Fuji Xerox When the communication line is available contact our Customer Support Center 033 560 033 561 033 562 Cause An error occurred during remote maintenance work Remedy This is an error occurring during remote maintenance work by Fuji Xerox No measure is required 033 563 Cause Paper that can print ...

Page 529: ... unavailable line is specified Remedy Specify an available line 033 575 Cause An error occurred during fax transmission Remedy Execute the operation again 033 576 Cause The recipient fax number is incorrect Remedy Enter a correct fax number and execute the operation again 033 577 Cause An error occurred during fax transmission Remedy Execute the operation again 033 578 Cause An error occurred duri...

Page 530: ...use An error occurred during IP fax SIP transmission Remedy Execute the operation again If another job is being processed execute the operation again 033 589 Cause An error occurred during IP fax SIP transmission Remedy Check whether or not the recipient s machine supports IP fax SIP If it is IP fax enabled device contact our Customer Support Center 033 590 Cause An error occurred during IP fax SI...

Page 531: ... the image data into several transmissions or lower the resolution of the image 033 725 Cause The hard disk is full Remedy Delete unnecessary data from the hard disk to free up disk space 033 726 Cause The received document was printed with 1 sided printing because 2 sided printing is not available for mixed sized documents Remedy No measure is required 033 728 Cause The auto print formatting of t...

Page 532: ...esolved delete unnecessary data from the hard disk to free up disk space and execute the operation again If the error persists contact our Customer Support Center 033 743 033 744 033 745 033 746 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Try again If the error still is not resolve...

Page 533: ...e power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 047 210 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Try again If the error still is not resolved contact our Customer Support Cent...

Page 534: ...off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 062 790 Cause Copying of the scanned document is prohibited Remedy Refer to 1 Before Using the Machine Legal Notice in the User Guide 063 210 Cause An error occurred in the document feeder Remedy Contact our Customer Support ...

Page 535: ...he machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 077 330 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 078 210 C...

Page 536: ...ax Transfer from Address Book to Off 091 311 091 312 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 091 313 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then s...

Page 537: ... is not resolved contact our Customer Support Center 116 220 Cause Failed to enter the Download mode Remedy Contact our Customer Support Center 116 310 116 311 116 312 116 313 116 314 116 319 116 321 116 322 116 323 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displaye...

Page 538: ...sure that the touch screen is blank and then switch on the machine power to reset the operation 116 340 116 341 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 116 342 Cause An error occurred Remedy Contact our Customer Support Center ...

Page 539: ... blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 116 386 Cause The fax cable is not connected correctly Remedy Connect the cable securely and then switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 116 3...

Page 540: ...g data on the media Remedy Use a computer to confirm the content recorded on the media 116 710 Cause The correct document size could not be judged because the receive data exceeded the HP GL 2 spool size Remedy Increase the size assigned to HP GL 2 auto layout memory 116 713 Cause The job was divided to be printed because of insufficient disk space Remedy Delete unnecessary data from the hard disk...

Page 541: ...registered or register the form 116 747 Cause The paper margin value is too large for the HP GL 2 active coordinates area Remedy Decrease the paper margin value and then execute the operation again 116 748 Cause There is no plot data in the HP GL 2 optional print data Remedy Check the print data 116 749 Cause The job was cancelled because the specified font does not exist Remedy Install the font o...

Page 542: ... 117 311 Cause Data Security Kit is not attached correctly Remedy Insert Data Security Kit into the correct slot 117 312 Cause An error occurred in the machine Remedy Contact our Customer Support Center 117 319 117 320 117 321 117 322 117 323 117 324 117 326 117 327 117 329 117 331 117 332 117 333 117 334 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the...

Page 543: ...curred between the machine and the device connected Remedy Once IC Card Reader is connected to the machine the machine automatically changes the Smart Card Link Mode setting to Type Password under Tools Authentication Security Settings Authentication User Details Setup Change the setting as required 121 312 Cause An error occurred between the machine and the device connected Remedy Switch on the m...

Page 544: ...he device connected Remedy Confirm that the device is switched on and then switch off the machine power make sure that the touch screen is blank and switch on the machine power If the error still is not resolved contact our Customer Support Center 121 334 121 335 121 336 121 337 121 338 Cause An error occurred between the machine and the device connected Remedy Switch off the machine power make su...

Page 545: ...1 123 374 123 377 123 379 123 380 123 381 123 382 123 383 123 384 123 389 123 390 123 392 123 393 123 395 123 396 123 397 123 398 123 399 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center Error Code Cause and Remedy ...

Page 546: ...4 336 124 337 124 338 124 339 124 340 124 341 124 342 124 343 124 344 124 345 124 346 124 347 124 348 124 349 124 350 124 351 124 352 124 353 124 354 124 355 124 360 124 361 124 362 124 363 124 372 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact ou...

Page 547: ...n be stapled Remedy Reduce the number of pages or cancel the stapling setting then try printing again 124 710 Cause The machine cannot output to the output destination specified A paper size or a paper type that cannot be output is specified or the output destination fails Remedy No measure is required The machine automatically selects the available output destination If the paper is not still out...

Page 548: ...h off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 133 226 Cause A country code not supported by the machine was specified Remedy Contact our Customer Support Center 133 280 133 281 133 282 133 283 Cause An error occurred during fax transmission Remedy Switch off the machine po...

Page 549: ...the received fax documents 2 Set up paper so that the tray specified for Tray Mode can be used for printing the received fax documents If the error still is not resolved contact our Customer Support Center Error Code Cause and Remedy Error Message Cause and Remedy A fault has occurred Switch off the machine xxx yyy Cause An error occurred Remedy Switch off the machine power make sure that the touc...

Page 550: ...e Trays 6 and 7 HCF A4 2 Tray Optional 556 Paper Jams in the Transfer Module 560 Paper Jams in the Lower Left Door 564 Paper Jams in the Output Tray 565 Paper Jams in C3 Finisher C3 Finisher with Booklet Maker Optional 565 Paper Jams in the Folder Unit CD1 Optional 571 Paper jams in the D2 Staple Finisher and the D2 Staple Finisher with Booklet Maker Optional 574 Important When a paper jam occurre...

Page 551: ...e If paper is torn check for any torn pieces of paper inside the machine 3 Push the tray in gently until it stops Paper Jams in Tray 3 The following describes how to clear paper jams occurring in Tray 3 1 Pull out Tray 3 Important If you pull out a paper tray without checking the paper jam location the jammed paper may be torn and the pieces may remain inside the machine This may cause machine mal...

Page 552: ...per jam occurred first 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 If paper is jammed in the paper feed section open the inner cover and remove the paper 4 Push the tray in gently until it stops Paper Jams in Tray 5 Bypass The following describes how to clear paper jams occurring in the Tray 5 Bypass This section describes the procedures ...

Page 553: ...all four corners are neatly aligned 5 Insert the paper into tray with the printing side facing up until its edge lightly touches against the paper feed entrance Note Do not load paper above the maximum fill line It might cause paper jams or machine malfunctions When HCF A4 2 Tray is Installed 1 Remove all paper loaded in Tray 5 Bypass Important When two or more sheets of paper are loaded remove al...

Page 554: ...Tray optional This section describes the procedures to remove the jammed paper from the following locations Paper Jams in Tray 6 Exit 554 Paper Jams in Tray 6 Top Cover 555 Paper Jams in Tray 6 555 Note Remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams in Tray 6 Exit 1 Gently move the Tray 6 to the left until it stops by...

Page 555: ...ntil it stops by gripping the handle on the top left side of Tray 6 2 Open the Tray 6 top cover 3 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the Tray 6 4 Close the top cover 5 Gently put the Tray 6 back into position Paper Jams in Tray 6 1 Pull out the Tray 6 ...

Page 556: ...er is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position This may cause machine malfunction Check where the paper jam occurred first 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the tray 3 Push the tray in gently until it stops Paper Jams at the Trays 6 and 7 HCF A4 2 Tray Optional The following ...

Page 557: ... Note If paper is torn check for any torn pieces of paper inside the machine 4 Close the Cover 1 5 Close the front door of the HCF A4 2 Tray Note If the front door of the HCF A4 2 Tray is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 1a or Knob 1c 1 Open the front door of the HCF A4 2 Tray ...

Page 558: ... to the original position 4 Close the front door of the HCF A4 2 Tray Note If the front door of the HCF A4 2 Tray is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 1b 1 Open the front door of the HCF A4 2 Tray 2 Move the Handle 1b to the rightwards 1 and turn the Knob 1c to the right 2 Remove the jammed paper Note If paper is torn check for ...

Page 559: ... will remain paused Paper Jams at the Handle 1d 1 Open the front door of the HCF A4 2 Tray 2 Move the Handle 1d upwards and remove the jammed paper Note If paper is torn check for any torn pieces of paper in the unit 3 Return the Handle 1d to the original position 4 Close the front door of the HCF A4 2 Tray Note If the front door of the HCF A4 2 Tray is not completely closed a message will appear ...

Page 560: ...t the transfer module check the touch screen to make sure that no paper remains in the covers of the machine Tray 5 Bypass the output tray HCF A4 1 Tray optional HCF A4 2 Tray optional and a finisher optional Paper may be torn if paper remains in these locations 2 Turn the green Handle 2 at the center of the transfer module to the right until it is in the horizontal position and then pull the tran...

Page 561: ...ne is not in operating and open the front cover Important Before pulling out the transfer module check the touch screen to make sure that no paper remains in the covers of the machine Tray 5 Bypass the output tray HCF A4 1 Tray optional HCF A4 2 Tray optional and a finisher optional Paper may be torn if paper remains in these locations 2 Turn the green Handle 2 at the center of the transfer module...

Page 562: ...sure that the machine is not in operating and open the front cover Important Before pulling out the transfer module check the touch screen to make sure that no paper remains in the covers of the machine Tray 5 Bypass the output tray HCF A4 1 Tray optional HCF A4 2 Tray optional and a finisher optional Paper may be torn if paper remains in these locations 2 Turn the green Handle 2 at the center of ...

Page 563: ...achine is not in operating and open the front cover Important Before pulling out the transfer module check the touch screen to make sure that no paper remains in the covers of the machine Tray 5 Bypass the output tray HCF A4 1 Tray optional HCF A4 2 Tray optional and a finisher optional Paper may be torn if paper remains in these locations 2 Turn the green Handle 2 at the center of the transfer mo...

Page 564: ... occurring in the cover on the lower left side of the machine 1 If the Tray 6 HCF A4 1 Tray is installed gently move the Tray 6 to the left until it stops by gripping the handle on the top left side of Tray 6 2 Open the cover on the lower left side of the machine while gripping the release handle 3 Remove the upper jammed paper Note If paper is torn check for any torn pieces of paper inside the ma...

Page 565: ...optional is installed Paper Jams in the Finisher Transport 565 Paper Jams at the Handle 3a 566 Paper Jams at the Handle 3a Using the Knob 3b 566 Paper Jams at the Handle 3c 567 Paper Jams at the Handle 3d 568 Paper Jams at the Handle 3d when the paper is ejected at the output area 569 Paper Jams in the Booklet Unit 4 For C3 Finisher with Booklet Maker 569 Paper Jams in the Booklet Tray 4a For C3 F...

Page 566: ...ont door 2 Move the handle 3a upwards 1 and remove the jammed paper 2 Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 3a to its original position 4 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3a Using the Knob 3b 1 Open the finishe...

Page 567: ... pull the paper to remove Note If paper is torn check for any torn pieces of paper inside the machine 5 Return the handle 3a to its original position 6 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3c 1 If you can see the edge of the jammed paper on the output tray gently pull the...

Page 568: ...aper Note If paper is torn check for any torn pieces of paper inside the machine 5 Return the handle 3c to its original position 6 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3d 1 Open the finisher front door ...

Page 569: ...finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3d when the paper is ejected at the output area 1 Gently pull the jammed paper to the right to remove Note If paper is torn check for any torn pieces of paper inside the machine Paper Jams in the Booklet Unit 4 For C3 Finisher with Booklet Maker...

Page 570: ...let unit 4 to its original position 5 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams in the Booklet Tray 4a For C3 Finisher with Booklet Maker 1 Open the finisher front door 2 Turn the knob 4a to the right to eject the jammed paper onto the booklet tray ...

Page 571: ...CD1 optional is installed Paper Jams at the Handle 2a 571 Paper Jams at the Handle 2b 572 Paper Jams at the Knob 2c the Handle 2e 2f and the Tri fold Output Tray 2d 573 Paper Jams at the Tri fold Output Tray 2d and the Handle 2g 574 Note A remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams at the Handle 2a 1 Make sure tha...

Page 572: ...s at the Handle 2b 1 Make sure that the machine has stopped and open the folder unit door of the Folder Unit CD1 2 Move the handle 2b to the left 1 and remove the jammed paper 2 Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 2b to its original position 4 Close the folder unit door of the Folder Unit CD1 Note A message will be displayed and the machi...

Page 573: ...nside the machine 3 If you cannot remove the paper in step 2 return the handle 2e to its original position 1 and move the handle 2f 2 Turn the knob 2c to the left 3 and then remove the jammed paper 4 Note If paper is torn check for any torn pieces of paper inside the machine 4 Return the handle opened 2f or 2e to its original position 1 and push the Tri fold output tray 2d in 2 5 Close the folder ...

Page 574: ...ightly open Paper jams in the D2 Staple Finisher and the D2 Staple Finisher with Booklet Maker Optional The following describes how to clear paper jam occurring in the D2 Staple Finisher optional and the D2 Staple Finisher with Booklet Maker optional This section describes how to clear paper jams at the following locations Paper Jams in the Tray T1 Inserter 575 Paper Jams at the Handle 1a and the ...

Page 575: ... 585 Paper Jams in the Tray T1 Inserter The following describes how to clear paper jams occurring in the Tray T1 Inserter 1 Press the Cover button 2 Open the Cover 1e and then remove the jammed paper and all paper loaded in the Inserter Important When two or more sheets of paper are loaded remove all of the sheets from the tray Note If paper is torn check for any torn pieces of paper inside the ma...

Page 576: ...nti clockwise Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the Handle 1a to the original position 4 Close the finisher left door Note If the finisher left door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 1d 1 Make sure that the machine is not in operating and open the fini...

Page 577: ...inal position 4 Close the finisher left door Note If the finisher left door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 1b 1 Make sure that the machine is not in operating and open the finisher left door 2 Move the Handle 1b rightwards and remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machi...

Page 578: ...ams at the Handle 3b and 3d 1 Make sure that the machine is not in operating and open the finisher right cover 2 Move the Handle 3b and 3d and remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the Handle 3b and 3d to the original position 4 Close the finisher right door Note If the finisher front door is not completely closed a message wil...

Page 579: ... the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the Handle 3e to the original position 4 Close the finisher right door Note If the finisher front door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 3g and the Knob 3f 1 Make sure that the machine is not in operating and open the finish...

Page 580: ... position 4 Close the finisher right door Note If the finisher front door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 4b and the Knob 3a 1 Make sure that the machine is not in operating and open the finisher right door 2 Move the Handle 4b and turn the Knob 3a to the right Remove the jammed paper Note If paper is torn check for any tor...

Page 581: ...ob 3a when D2 Folder Unit is Installed 1 Make sure that the machine is not in operating and open the finisher right door 2 Move the Handle 2a and turn the knob 3a to the left Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the Handle 2a to the original position 4 Close the finisher right door Note If the finisher front door is not comple...

Page 582: ...mmed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the Handle 2b to the original position 4 Close the finisher right door Note If the finisher front door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Knob 2c the Handle 2e 2f and the Tri fold Output Tray 2d when D2 Folder Unit is Installed 1 Make sure...

Page 583: ...orn check for any torn pieces of paper inside the machine 4 Swing back the opened Handle 2f or 2e and push back the tri fold output tray 2d Note If the finisher front door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Tri fold Tray 2d and the Handle 2g when D2 Folder Unit is Installed 1 Make sure that the machine is not in operating and open th...

Page 584: ...4a for the D2 Staple Finisher with Booklet Maker 1 Make sure that the machine is not in operating and open the finisher right door 2 Pull out the unit 4 3 Turn the Knob 4a to the left to remove all the jammed paper from the left side of the unit 4 Note If paper is torn check for any torn pieces of paper inside the machine 4 Return the unit 4 to the original position 5 Close the finisher right door...

Page 585: ... a stapled document jams the stapled nails may be bent and stuck inside the machine which makes it difficult to remove the jammed paper Lift the jammed paper upward and remove it 2 Open and close the finisher right door Note If the finisher front door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Booklet Output Tray for the D2 Staple Finisher w...

Page 586: ...15 Problem Solving 586 Problem Solving 15 Note If the finisher front door is not completely closed a message will appear and the machine will remain paused ...

Page 587: ...Note When you fully open the cover it enters a fixed position Open the cover gently 2 Open the document feeder left cover until it stops 3 If the document is not caught in the entry of the document feeder pull out the document 4 If the message on the screen indicates a paper jam in the document feeder left cover remove the jammed document from the document feeder left cover 5 Close the document fe...

Page 588: ...oad the document again following the instructions displayed on the touch screen Note After removing the jammed document reload the entire document including the pages already scanned The machine will automatically skip the scanned pages and start scanning unscanned pages Torn wrinkled or folded documents may cause document jams and damage To scan such documents directly place the document on the d...

Page 589: ...der to the original position 5 Make sure that the document is not torn wrinkled or folded and load the document again following the instructions displayed on the screen Note Torn wrinkled or folded documents may cause document jams and damage To scan such documents directly place the document on the document glass to make copies ...

Page 590: ...stapled together properly staples may rise up depending on the way you handle the sheets If copies are stapled as shown in the figures below contact our Customer Support Center Important When using D2 Staple Finisher or D2 Staple Finisher with Booklet Maker depending on the type of paper that is being stapled the stapled nails may be bent If the bent nails are stuck inside the machine they may eve...

Page 591: ... Problem Solving 15 Remove the bent staple when opening the staple cartridge cover If you do not remove the bent staple a staple jam may occur as a result Use the staple cartridge cover only when removing the bent staple ...

Page 592: ...g and open the finisher front door 2 With grasping the lever R1 of the staple cartridge holder pull out the holder to the right towards you 3 With grasping the orange lever pull out the staple cartridge Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher When the C3 Finisher Staple Unit 65 Sheets is installed pull down the orange lever ...

Page 593: ...er front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused If you cannot remove jammed staples even after you perform the above procedure contact our Customer Support Center Booklet Staple Jams in Booklet Staple Cartridge for C3 Finisher with Booklet Maker This section describes how to clear staple jam occurred in the booklet staple ...

Page 594: ...et staple cartridge downward Then pull out the booklet staple cartridge upwards 4 Push down the metal part of the staple cartridge 5 Remove the jammed staples 1 and return the metal part pushed down in step 4 to its original position 2 6 Return the booklet staple cartridge to its original position CAUTION Be careful in removing jammed staples ...

Page 595: ...orm the above procedure contact our Customer Support Center Staple Jams in Staple Cartridge for D2 Staple Finisher or D2 Staple Finisher with Booklet Maker The following describes how to clear staple jam occurred in the staple cartridge of the D2 Staple Finisher optional and the D2 Staple Finisher with Booklet Maker optional This section describes the procedure to remove the jammed staples in the ...

Page 596: ...e the jammed staples 1 and then return the metal part pulled up in step 5 to the original position 2 6 Push the staple cartridge into the machine until it clicks into place 7 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused If you cannot remove jammed staples even after you perform the above procedure contac...

Page 597: ...idge of the D2 Staple Finisher with Booklet Maker optional 1 Make sure that the machine is not operating and open the finisher right door 2 While pressing the handle to the right 1 take the booklet staple cartridge unit out of the finisher 2 3 Hold the tabs on both sides of the booklet staple cartridge 4 Rotate the booklet staple cartridge at an angle 5 Lift the booklet staple cartridge out of the...

Page 598: ... it clicks into place 8 Repeat steps 3 to 7 for the other cartridge 9 Return the unit to the original position 10 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused If you cannot remove jammed staples even after you perform the above procedure contact our Customer Support Center CAUTION Be careful in removing ...

Page 599: ...ed incorrectly or taken off from its unit accidentally 1 Open the staple cartridge cover as shown in the figure and remove the jammed staple 2 Find a lever on the rear side of the unit 3 Move the lever in the direction of the arrow shown in the figure Important Be careful when removing jammed staples to avoid hurting your fingers and nails 4 Turn the unit upside holding the lever and then take off...

Page 600: ... Important Be careful when removing jammed staples to avoid hurting your fingers 6 Push the staple cartridge into the unit 7 Return the unit to the original position 8 Close the finisher right cover Note If the finisher front door is not completely closed a message will appear and the machine remains paused ...

Page 601: ...the machine is in operation press the De curl button and then the change will be applied immediately Pressing the Reset button on the control panel cannot change the curling correction mode 1 Check how the output copy is curled 2 Check that De curl lights up Note When turning on the power of this machine the de curl mode is set to Auto When you cancel the Power Saver Mode the de curl mode will be ...

Page 602: ...is feature be used in Auto mode The Auto mode is entered in the following cases z After turning on the power of this machine z After canceling the power saver mode Upward Curling ON The upward curling can be corrected for all paper If the output paper is curled upward press this button to make it straight Downward Curling ON The downward curling can be corrected for all paper If the output paper i...

Page 603: ...0 z Internal Fonts 621 z Optional Components 623 z Fold Position Adjustment 626 z ESC P K Emulation 634 z PDF Direct Print 649 z DocuWorks Direct Print 651 z PCL Emulation 653 z HP GL 2 Emulation 661 z Google Cloud Print 679 z Notes and Restrictions 688 z Passcode Setting for Extended Functions 723 z Using the Telephone 725 z Activity Report 727 z EP System 731 z Glossary 732 ...

Page 604: ...ess at 23 C room temperature Original Size The maximum size is 297 432 mm A3 11 17 for both sheets and books Paper Size z Maximum A3 11 17 12 18 304 8 457 2 mm when using Bypass Tray z Minimum A5 Postcard 100 148 mm and Quadrate NO 3 Envelope 120 235 mm when using Bypass Tray z Image Loss Top edge 4 mm or less Bottom edge 4 mm or less Left and Right edges 4 mm or less Paper Weight Paper Tray 1 to ...

Page 605: ...s tray capacity is 250 sheet when HCF A4 2 Tray is installed Continuous Copy 9999 copies Output Tray Capacity 500 sheets Catch Tray Important When using 80 gsm papers Power Source 220 240 V AC 10 110 V AC 10 10 15 A for both 50 60 Hz 3 Power Consumption 2 2 kW 220 V AC 10 2 4 kW 240 V AC 10 1 65 kW 110 V AC 10 Low Power mode 162 W 220 V AC 10 Sleep mode 2 0 W or less Important The Power Saver mode...

Page 606: ...ft Windows 8 1 64 bit Microsoft Windows Server 2012 64 bit Microsoft Windows Server 2012 R2 64 bit Mac OS X 10 5 10 6 10 7 OS X 10 8 10 9 Optional PostScript Microsoft Windows Server 2003 32 bit Microsoft Windows Vista 32 bit Microsoft Windows Server 2008 32 bit Microsoft Windows 7 32 bit Microsoft Windows 8 32 bit Microsoft Windows 8 1 32 bit Microsoft Windows Server 2003 64 bit Microsoft Windows...

Page 607: ...g Emulation ESC P K LQ1900K II TIFF PEG PDF HP GL HP7586B HP GL2 RTL HP Design Jet 750C Plus DocuWorks PCL5 6 HP Color Laser Jet 5500 KSSM KS5843 KS5895 Connectivity Standard Ethernet 100BASE TX 10BASE T USB 2 0 Optional Ethernet 1000BASE T Type Color scanner Original Paper Size Same as the Basic Specifications Copy Function Scanning Resolution 600 x 600 dpi 400 x 400 dpi 300 x 300 dpi 200 x 200 d...

Page 608: ...r TWAIN Operating System Microsoft Windows Server 2003 32 bit Microsoft Windows Vista 32 bit Microsoft Windows Server 2008 32 bit Microsoft Windows 7 32 bit Microsoft Windows 8 32 bit Microsoft Windows 8 1 32 bit Microsoft Windows Server 2003 64 bit Microsoft Windows Vista 64 bit Microsoft Windows Server 2008 64 bit Microsoft Windows Server 2008 R2 64 bit Microsoft Windows 7 64 bit Microsoft Windo...

Page 609: ... 10 8 10 9 Note For information about the latest supported OS refer to our official website File Format Monochrome binary TIFF Compression type MH MMR DocuWorks Compression type MH MMR PDF Compression type MH MMR JBIG2 XPS Compression type MH MMR Gray scale Full color TIFF Compression type JPEG JPEG DocuWorks PDF XPS high compressed DocuWorks high compressed PDF high compressed XPS Microsoft Word ...

Page 610: ...mum A3 11 x 17 Minimum A5 Transmission Time 2 seconds or more fewer than 3 seconds Important When A4 size document with approximately 700 characters is transmitted in standard image quality 8 x 3 85 lines mm and in high speed mode 28 8kbps or faster JBIG Only indicates the time for transmitting the image information and does not include the controlling time for the communication Note that the actu...

Page 611: ...Server 2012 64 bit Microsoft Windows Server 2012 R2 64 bit Mac OS X 10 5 10 6 10 7 OS X 10 8 10 9 Note For information about the latest supported OS refer to our official website Document Size A3 B4 A4 Scanning Resolution Same as the Fax Function Output Format Format TIFF FX Compression Method MH MMR JBIG Profile TIFF S TIFF F TIFF J Protocol Transmission SMTP Reception SMTP POP3 Connectivity Stan...

Page 612: ...gsm paper Dimensions Width 460 x Depth 393 x Height 184 mm Weight 6 kg Type Output tray x 1 Sorting Stacking Finisher tray x 1 Sorting Offset available Stacking Offset available Paper Size Output tray Maximum 12 x 18 305 x 458 mm A3 Minimum Postcard 100 148 mm Finisher tray Maximum 12 x 18 305 x 458 mm A3 Minimum B5 8 10 Paper Weight Output tray 52 250 gsm Finisher tray 52 250 gsm Paper Capacity O...

Page 613: ...at can be stapled one Z fold sheet of A3 or 11 x 17 paper is equivalent to 10 sheets of unfold paper and one Z fold sheet of other size of paper is equivalent to 20 sheets of unfold paper If the curl in the paper is very strong the output paper may not be stapled properly Paper size Maximum A3 11 x 17 Minimum B5 8 x 10 Position 1 position front back angled 2 positions parallel Important When using...

Page 614: ...optional is installed at the maximum of 65 sheets can be stapled Depending on the paper type copies may not be aligned or stapled properly When using with Folder Unit CD1 Z fold sheets can be stapled however since one Z fold sheet of A3 or 11 x 17 paper becomes the same in thickness as 10 sheets of unfold paper the maximum number of Z fold sheets of A3 or 11 x 17 paper that can be stapled is reduc...

Page 615: ... Folding 3 Z Fold Paper size A3 B4 11 x 17 Paper weight 90 gsm or less C Fold Paper size A4 Letter 8 5 x 11 Paper weight 90 gsm or less Power Supply AC 220 240 V 10 110 V 10 0 5 A 0 9 A for both 50 60 Hz Maximum Power Consumption 4 100 W Dimensions Width 848 x Depth 589 x Height 1056 mm C3 Finisher with Booklet Maker Width 1083 x Depth 589 x Height 1056 mm C3 Finisher with Booklet Maker Folder Uni...

Page 616: ...1500 sheets Important When using 80 gsm paper Staple z Capacity 100 sheets 80 gsm or less z Paper Size Maximum A3 11 x 17 Minimum B5 z Position 1 place front and back angled stapling center and back parallel stapling 2 places parallel stapling 4 places parallel stapling 4places stapling is available for A4 Letter only Important The staple capacity is 65 sheets for the size exceeding A4 or letter s...

Page 617: ...Tray x 1 Sorting Stacking z Finisher Tray x 1 Sorting Offset available Stacking Offset available z Booklet Tray x 1 Sorting Stacking Paper Size z Output Tray Maximum 12 18 304 8 457 2 mm A3 Minimum Postcard 100 148 mm z Finisher Tray Maximum 12 18 304 8 457 2 mm Minimum B5 8 10 z Booklet Tray Maximum 12 18 304 8 457 2 mm Minimum A4 Letter Paper Weight Output Tray 52 250gsm Finisher Tray 52 200gsm ...

Page 618: ... x 11 B5 7 25 10 5 8 10 8 10 16K CoverA4 9 11 215 315 mm 8 5 13 Legal 11 15 8K 4 hole punch is available for these sizes z Paper Weight 52 200 gsm Booklet Finishing z Capacity 15 sheets 1 center binding 5 sheets center folding 1 sheet single folding z Paper Size Maximum 12 18 304 8 457 2 mm Minimum A4 8 5 x 11 z Paper Weight 60 90 gsm 2 center binding 60 105 gsm center folding 60 220 gsm single fo...

Page 619: ...Important When the extension trays and the Tray 5 Bypass are fully extended Paper Size A4 B5 8 5 x 11 Paper Weight 52 200 gsm Paper Capacity 2000 sheets Important When using 80 gsm paper Dimensions Weight Width 389 x Depth 610 x Height 377 mm 29 kg Space Requirement when connected to the main unit Width 1491 x Depth 804 mm Main Unit HCF A4 1 Tray Important When the Tray 5 Bypass is fully extended ...

Page 620: ...for copying Please note that the print assured area is the area of a sheet of paper excluding 4 0 mm margins on all four edges of paper and the unprintable areas may vary depending on the paper size Note To extend the printable area change the PCL print driver setting or the Print Area setting on the touch screen For more information on the setting method on the print driver refer to the help prov...

Page 621: ...e fonts for PCL5 and HP GL 2 z European Stroke fonts Outline fonts Euro pean ESC P K Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Roman Sans Serif Symbol Times New Roman Times New Roman Bold Times New Roman Italic Times New Roman Bold Italic ITC Zapf Dingbats GoldSEMM GoldSAMM PDF Arial Arial Italic Arial Bold Arial Bold Italic Courier Cou...

Page 622: ...imes New Italic Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Oblique SymbolPS Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic ITC Bookman Light ITC Bookman Light Italic ITC Bookman D...

Page 623: ...ts C3 Finisher with Booklet Maker Staples or hole punches output sheets Also folds output sheets in half or staples them Punch Unit 2 4H CD1 2 4 hole punches output sheets Note C3 Finisher or C3 Finisher with Booklet Maker is required Punch Unit 2 4H CD1 is included when you purchase the C3 Finisher or C3 Finisher with Booklet Maker Punch Unit US 2 3H CD1 2 3 hole punches output sheets Note C3 Fin...

Page 624: ...s of confidential documents to restrict duplication Secure Watermark Kit Allows you to manage security by embedding information in documents to restrict duplication Image Log Kit 2 Allows you to attach job logs which include information on a user time and the number of sets output to the copies prints that have been output with the machine Image Log Kit Adobe PostScript 3TM 2 Allows you to attach ...

Page 625: ...or UI is installed Embedded IC Card Reader for Wing Table A built in IC Card Reader for Wing Table Note The USB Hub is required The Wing Table 8th is required to install the IC Card Reader Embedded IC Card Reader for Wing Table HID A built in IC Card Reader for Wing Table Note The USB Hub is required The Wing Table 8th is required to install the IC Card Reader Anti Earthquake Kit Prevents the mach...

Page 626: ...o adjust the fold position in the tray 2 Press the Log In Out button and then enter the System Administration mode For more information on how to enter the System Administration mode refer to System Settings Procedure P 112 3 Select Tools on the Services Home screen 4 Select System Settings Common Service Settings Maintenance 5 Select Finisher Adjustment Note Select to return to the previous scree...

Page 627: ...tion Adjustment P 627 For booklet refer to Booklet Position Adjustment P 628 For C fold refer to C Fold Position Adjustment P 630 For Z fold refer to Z Fold Position Adjustment P 631 For Z fold half sheet refer to Z Fold Half Sheet Position Adjustment P 632 Single Fold Position Adjustment Adjust the single fold position 1 Select Single Fold and then select Change Settings 2 Specify Sheets to be fo...

Page 628: ...t 12 Adjust the alignment again if necessary Steps 5 to 11 13 Select Save 14 Select Close until the Services Home screen is displayed Note When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Booklet Position Adjustment Adjust the booklet position 1 Select Booklet and then select Change Settings...

Page 629: ...n of the printout and enter the 2 sheet stack misalignment amount you measured in step 6 in Values A B Before Adjustment 9 Select Save 10 Select Booklet Fold State 16 Sheets in the same way as Booklet Fold State 2 Sheets Note Alignment is adjusted automatically when loading stacks of 2 to 16 sheets Set Variable Sheet Booklet 11 Select Adjust 12 Select the tray in which you loaded paper and press t...

Page 630: ...u loaded paper and press the Start button The sample is printed 4 Select Close 5 Check the sample printout measuring the A and B fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjustment and the value to which to adjust in Desired Values A B Important Set value A and value B so that an edge of the paper does not extend beyond a fold position of the pa...

Page 631: ...ld Position Adjustment Adjust the Z fold position 1 Select Z Fold A4 or Z Fold 8 5x11 and then select Change Settings 2 Select Sample Printout 3 Select the tray in which you loaded paper and press the Start button The sample is printed 4 Select Close 5 Check the sample printout measuring the A and B fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjus...

Page 632: ...n is displayed Note When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Z Fold Half Sheet Position Adjustment Adjust the Z Fold Half Sheet position 1 Select Z Fold Half Sheet A3 Z Fold Half Sheet B4 Z Fold Half Sheet 11x17 or Z Fold Half Sheet 8K and then select Change Settings 2 Select Sample ...

Page 633: ...of the paper may cause a paper jam 7 Select Adjust 8 Select Sample Printout again 9 Select the tray in which you loaded paper and press the Start button The sample is printed 10 Select Close 11 Confirm the result of sample printout 12 Adjust the alignment again if necessary Step 5 to 11 13 Select Save 14 Select Close until the Services Home screen is displayed Note When you configure settings unde...

Page 634: ...ion mode and the printer to be emulated are as follows Host Interfaces and Emulation Different host interfaces support different printer languages The host interfaces that support printer languages are as follows z USB port z LPD port z SMB port z IPP port z Port9100 port z WSD port Note WSD stands for Web Services on Devices Switching between Printer Languages The machine provides the Multi emula...

Page 635: ...ters are registered as bitmap fonts and cannot be shared among different printer languages Font Caching To ensure hi speed printing outline fonts of up to a certain size are cached Outline fonts are converted into bitmap data temporarily and then printed To minimize this processing time the processed bitmap data is saved in the memory This process is called font caching The saved bitmap data is de...

Page 636: ... on registering forms contact our Customer Support Center Barcodes In the ESC P K mode you can use barcodes The barcodes that can be used are as follows z EAN 13 z EAN 8 z Interleaved 2 of 5 z UPC A z UPC E z CODE39 z CODE128 z POSTNET Forms You can use ESC P K to register forms on the machine Up to 64 forms can be registered For more information on registering forms contact our Customer Support C...

Page 637: ...oritized Document size 1 Sets the client created document size 99 Default Paper 100 Continuous form paper 10 x 12 101 Continuous form paper 10 x 11 102 Continuous form paper 15 x 12 103 Continuous form paper 15 x 11 3 A3 4 A4 5 A5 14 B4 15 B5 21 8 5 x 14 22 8 5 x 13 23 8 5 x 11 24 11 x 17 0 Postcard The number of characters printed is 80 characters 72 rows for continuous form paper 10 x 12 80 char...

Page 638: ...ected the machine automatically calculates the magnification based on a combination of Original Size and 1 2 of Paper Size Setting Item Item Number Value Setting Item Item Number Value Paper position 20 Sets the paper position 0 Default Without cut sheet feeder left 1 With cut sheet feeder center Note When Without cut sheet feeder left is specified and FF line feed command is received the machine ...

Page 639: ...a outside of the printable area to fit onto the printable area of the output paper 17 Variable vertical magnification Sets the magnification for the vertical or horizontal direction 45 to 210 Default 100 45 210 Note When a continuous form paper is selected for Original Size print result is identical for Preset and Fit to Cut Sheet 18 Variable horizontal magnification 2 Up mode 21 Sets whether to p...

Page 640: ...e character print area 53 Image enhancement Sets whether or not to enable the Image Enhancement feature Image Enhancement smoothens the border between black and white reducing rough edges and thus seemingly increasing the resolution 0 Off 1 Default On ESCP switch 55 Text quality Sets the Text Quality mode to high quality or draft 0 Default High Quality 1 Draft Important Since the default value is ...

Page 641: ...e escape sequence replacement feature When enabling specify the escape sequence with item 63 0 Default Disabled 1 Enabled For more information on extended commands contact our Customer Support Center 63 Escape sequence character To control an extended command with a text code you must specify an escape sequence the first two bytes of the extended command Enter two characters using the keyboard dis...

Page 642: ...ting Item Item Number Value Document Size Paper Size A3 A4 A5 B4 B5 11 x 17 8 5 x 14 8 5 x 13 8 5 x 11 Postcard A3 Long edge 100 70 49 86 60 103 84 78 66 100 Short edge 100 70 48 86 60 94 72 72 72 100 A4 Long edge 143 100 70 123 86 147 120 112 94 48 Short edge 143 100 69 123 86 135 103 103 103 45 A5 Long edge 204 143 100 177 123 210 172 160 135 69 Short edge 207 145 100 178 124 195 149 149 149 65 ...

Page 643: ...00 Short edge 139 97 67 120 84 131 100 100 100 100 Postcard Long edge 100 100 145 100 178 100 100 100 100 100 Short edge 100 100 153 100 190 100 100 100 100 100 15 x 11 Long edge 119 83 58 103 72 122 100 93 78 100 Short edge 103 72 50 89 62 97 74 74 74 100 15 x 12 Long edge 119 83 58 103 72 122 100 93 78 100 Short edge 95 66 46 81 57 89 68 68 68 100 10 x 11 Long edge 147 103 72 127 89 151 124 115 ...

Page 644: ... 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 60 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 13 Long edge 90 63 100 77 54 84 64 64 64 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 11 Long edge 106 74 51 92 64 100 77 77 77 100 Short edge...

Page 645: ...110 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 13 Long edge 125 87 61 108 75 128 105 97 82 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 11 Long edge 147 103 72 127 89 151 124 115 97 100 Short edge 133 93 64 1...

Page 646: ... 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 49 76 58 58 58 100 Short edge 93 50 100 80 55 96 78 72 61 100 8 5 x 13 Long edge 87 61 100 75 52 82 63 63 63 100 Short edge 93 64 100 80 55 96 78 72 61 100 8 5 x 11 Long edge 103 89 100 89 72 97 74 74 74 100 ...

Page 647: ...ing on your hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 11 x 17 106 94 166 58 8 5 x 14 81 76 136 43 8 5 x 13 81 70 126 43 8 5 x 11 81 58 106 43 Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 95 161 66 B4 97 82 139 56 A4 79 66 113 45 ...

Page 648: ...r pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 34 Postcard 39 34 58 23 11 x 17 110 102 170 66 8 5 x 14 85 84 140 51 8 5 x 13 85 78 130 51 8 5 x 11 85 66 110 51 Paper Size Portrait Landscape Characters Lines Characters Lines All supported paper siz...

Page 649: ...ct Print Settings This section describes the available settings with the PDF Direct Print feature The settings configured here are valid when printing PDF files without using ContentsBridge provided by Fuji Xerox Note For information on printing PDF files using ContentsBridge Utility refer to the manual provided on the Media Software Product Manual z Output Quantity z Layout z 2 Sided Printing z P...

Page 650: ...paper When Paper Size is set to Auto documents will be printed on A3 or A4 size paper The 2 up setting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4 up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 406 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting a...

Page 651: ...uWorks files without using ContentsBridge provided by Fuji Xerox Note For information on printing DocuWorks files using ContentsBridge Utility refer to the manual provided on the Media Software Product Manual z Output Quantity z Layout z 2 Sided Printing z Paper Size z Print Mode z Collate Setting Item Item Number Value Output quantity 501 Sets the number of copies to be printed 1 999 Default 1 1 ...

Page 652: ...tting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4 up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 506 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper size based on the size and settings of a DocuWorks file to be p...

Page 653: ...the emulation mode and the printer to be emulated are as follows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine swit...

Page 654: ... Courier z CourierPS z Courier Italic z CourierPS Oblique z Courier Bold z CourierPS Bold z Courier Bold Italic z CourierPS Bold Oblique z Letter Gothic z SymbolPS z Letter Gothic Italic z Palatino Roman z Letter Gothic Bold z Palatino Italic z Albertus Medium z Palatino Bold z Albertus Extra Bold z Palatino Bold Italic z Clarendon Condensed z ITC Bookman Light z Coronet z ITC Bookman Light Italic...

Page 655: ... the printing of jobs already received by the machine refer to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one complete page of data is prepared For a USB interface if printing ends in the middle of a page the next data set waits until the time set with Auto Eject Time elapses In this case the Forcible Printing ...

Page 656: ...he same size is loaded in multiple trays but in different orientations feeding of the paper loaded in the landscape orientation is prioritized Auto size 202 Sets the default paper size Only available when Paper Tray is set to Auto Only cut sheet can be set 3 A3 4 Default A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 25 Custom Size 30 8K Important When Trays 1 to 4 Tray 6 to 7 ...

Page 657: ...efault Center Tray Lower 1 Side Tray optional 2 Center Tray Upper optional 80 Right Middle Tray optional 81 Right Top Tray optional Orientation 205 Set the orientation of paper 0 Default Portrait 1 Landscape 2 Sided printing 206 Sets the 2 sided printing 0 Default Off 1 On Parameter Item No Value ...

Page 658: ...7 Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Times Bold Italic 50 Helvetica 51 Helvetica Oblique 52 Helvetica Bold 53 Helvetica Bold Oblique 54 CourierPS 55 CourierPS Oblique 56 CourierPS Bold 57 CourierPS Bold Oblique 58 SymbolPS 59 Palatino Roman...

Page 659: ...nts the pitch size of 1 point 600 2400 Default 1000 6 00 to 24 00 point Form line 211 Specifies the number of lines on a page 5 128 Default 64 6 00 to 24 00 point Quantity 212 Sets the number of copies to be printed 1 999 Default 1 1 to 999 sets Important When the output quantity is specified by a client that number of copies is printed After printing the number set on the control panel is overwri...

Page 660: ...fault LEF 1 SEF Line termination 218 Sets line termination processing 0 Default Off 1 Add LF Appends an LF to CR 2 Add CR Appends a CR to LF and FF 3 CR XX Appends a CR to LF and FF and LF to CR Default custom paper size 219 Short edge Specifies the default custom paper size 2100 Default short edge value 210 0 mm 2970 Default long edge value 297 0 mm 0 9999 0 to 999 9 mm 220 Long edge Print Quanti...

Page 661: ...llows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine switches to the relevant printer language Automatic Switching T...

Page 662: ...ceived by the machine refer to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one complete page of data is prepared a USB interface if printing ends in the middle of a page the next data set waits until the time set with Auto Eject Time elapses In this case the Forcible Printing feature does not wait for the auto e...

Page 663: ...mulation Settings The following table shows the emulation parameters and their values for HP GL 2 emulation HP GL 2 Settings List Items that can be set using the HP GL 2 mode menu are explained in two groups basic settings and extended settings Basic Settings Parameter Item No Value Document size 101 Sets the document size created by a computer 0 A0 1 A1 2 A2 3 A3 4 A4 5 A5 10 B0 11 B1 12 B2 13 B3...

Page 664: ...y 5 6 Tray 6 HCF A4 1 Tray or A4 2 Tray 7 Tray 7 HCF A4 2 Tray Important When Trays 1 to 4 Tray 6 to 7 is selected the paper size is determined by the size of paper loaded in the tray and thus Paper size cannot be set Also the paper size of for Trays 3 to 4 is fixed at A4 size To change the paper size contact our Customer Support Center Note When Auto is selected and paper of the same size in the ...

Page 665: ...ult Stroke 1 Roman 2 Sans serif Position adjustment 113 Vertical position adjustment Adjusts the hard clip area vertically or horizontally You can set from 250 mm to 250 mm in 1 mm increments 0 Default Does not move the hard clip area 1 250 250 to 1 mm 251 500 1 to 250 mm Important Data outside the printable area is not printed regardless of the adjustment of the print position In addition data mo...

Page 666: ...Accordingly images cannot be drawn outside the boundary of the hard clip area 0 Standard 2 Default Paper For more information on hard clip area refer to Hard Clip Area P 669 152 Eject command SP Sets the command that indicates the end of plotting When the command specified here is received plotting is terminated and the paper is output 0 Default OFF 1 ON The default value is ON for SPO and OFF for...

Page 667: ...g is being used 0 Default Auto 1 PS 2 IW 3 IP 4 Adapted Note The setting of the active area determination command is valid when Document size is set to Auto 162 Paper margin Sets the paper margin when auto scaling is being used 0 99 Default 0 0 to 99 mm Note The setting of the paper margin is valid when Document size is set to Auto 163 Image enhancement Sets whether to perform image enhancement wh...

Page 668: ...width thickness of the line of the 16 pens No 00 to 15 You can set the width from 0 0 to 25 5 mm in 0 1 mm increments No 00 denotes Item No 800 0 255 Default 3 0 to 25 5 mm Note If the image is reduced by concern with the relationship between Document size and Paper size settings the pen width is reduced accordingly to 0 1 mm at the smallest The width of the line gets thick symmetrically with resp...

Page 669: ...5 No 00 denotes Item No 900 0 Default None 1 Intersect 2 Round 3 Cut None Intersect Round Cut Note None is suitable for drafts because it takes shortest processing time If a symbol is set by symbol command the link process is not executed The symbol command is an HP GL 2 command for specifying a symbol 950 965 Pen density No 0 No 15 Sets the density of the 16 pens No 00 to 15 You can set the densi...

Page 670: ... Note The HP GL emulation supports five paper sizes A3 A5 A4 B4 and B5 Paper size Paper Length 1 7200 inch Coordinate Value 1 7200 inch X Axis Y Axis Margin Printable Area Top right Edge Margin Width Height Bottom left X Bottom left Y Long Side Short Side Top right X Top right Y XR YU A3 119052 84168 1260 1260 116532 81648 117792 82908 1260 1260 A4 84168 59508 1260 1260 81648 56988 82908 58248 126...

Page 671: ...1260 81648 116532 82908 117792 1260 1260 A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B4 72828 103176 1260 1260 70308 100656 71568 101916 1260 1260 B5 51588 72828 1260 1260 49068 70308 50328 71568 1260 1260 Short side YU Long side Bottom left X Bottom left Y 0 0 XR Height Printable Area Top right X Top right Y Width Physical ...

Page 672: ...od for obtaining the active coordinate area using the area determination mode The default value is Auto 0 z Set the paper margin using Paper margin 162 The default value is 0 mm 0 z Set the scaling mode The default value is Paper Size 0 Setting Item Details The following describes the details for each setting You can change the settings on the HP GL 2 Programming screen Document Size To set Docume...

Page 673: ...ive coordinates area If there are no PS commands in the data the active coordinate area is determined by Adapted Paper Margin Set the range from 0 to 99 mm The default value is 0 mm To get the active coordinates area subtract the area set in paper margins from the active coordinates area obtained in the area determination mode Scaling Mode Select the mode for determining the document size from the...

Page 674: ...m size that includes the active coordinates area obtained in step 3 will be the document size If the Scaling Mode is the ACA 1 Obtain the coordinate area to be active from the HP GL data entered in accord with the area determination mode 2 As a margin add the larger value of either the font size specified in the page the default size or one half the specified pen width to the active coordinates ar...

Page 675: ...sible paper size If A series paper A3 A4 A5 is not loaded in the trays all three sizes A3 A4 and A5 become possible sizes a message is displayed on the touch screen prompting the user to load A series paper If the Paper Size Setting is Auto The paper sizes among the five sizes A3 B4 A4 B5 and A5 that are actually loaded in the trays become the possible paper size If A3 B4 A4 B5 or A5 paper is not ...

Page 676: ...eft or center the origin of the document and the paper are aligned and drawn If the Document Size is Auto and the Scaling Mode is ACA The hard clip setting is inactive The hard clip area is always the advanced hard clip area The scaling factor is determined according to the ACA and the paper size The range for the ACA for each paper size is as follows The maximum scaling factor is 210 of the advan...

Page 677: ...cument Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling ON Document Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling OFF Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling ON Print Area Document Size Paper Size Print Area Document Size Paper Size Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 678: ...16 Appendix 678 Appendix 16 Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 679: ... system web browser and application supported by this feature refer to the Google Cloud Print help Environment Settings This section explains how to set the environment for using Google Cloud Print Configuration on the Machine To print with Google Cloud Print your machine needs to be connected to an IPv4 network and be online Confirm in advance that the machine is set as below Set this item if it ...

Page 680: ...Google Cloud Print will not function in an IPv6 environment 2 If a manual DNS server setting is required select IPv4 DNS Server Setup in System Settings Connectivity Network Setup Protocol Settings TCP IP Network Settings and make settings for DNS server 3 Select Close several times to return to the Tools screen 4 If not setting other items select Close Proxy Server Settings Note These settings ma...

Page 681: ...ange Settings 4 Select Use Closest Size and select Save 5 Select Close 6 Select Close Enabling Google Cloud Print Port 1 Start a web browser from a network connected computer 2 Enter the machine s IP address into the address box on the browser and then press the Enter key Connection to CentreWare Internet Services is established Note During connection operation pop up screen for user ID passcode e...

Page 682: ...ty Protocols Google Cloud Print and click Register This Device to Google Cloud Print 3 Confirm that the message changes from Not Registered to Registering and a registration paper is printed from your machine You will need this registration paper in the following steps Note Message Registering will change to Registered when the registration is finished in step 6 Finish step 6 within 14 minutes aft...

Page 683: ...t a web browser from a network connected computer 2 Enter the machine s IP address into the address box on the browser and then press the Enter key Connection to CentreWare Internet Services is established Note During connection operation pop up screen for user ID passcode entry may appear In this case enter a system administrator s user ID passcode and click OK 3 Click Properties tab Connectivity...

Page 684: ...s to agree to sharing to use the machine Cancelling the Registration of the Device from Google Cloud Print This section explains how to cancel the Google Cloud Print registration Important Unregistration from Google Cloud Print printer managing screen will not be reflected to the machine Be sure to make settings with CentreWare Internet Services as follows 1 Start a web browser from a network conn...

Page 685: ...int 2 For printing the e mail tap Print from the top right menu Note When the attached files are printable Print is shown after their file names Tap Print to print the attached files To print Google Docs program spread sheets tap Print shown after their file names 3 Printer selecting screen will appear Select your machine 4 Make the print settings Then tap Print in the top right menu Note Setting ...

Page 686: ...your network setting not to use the proxy authorization Cause DNS is not correctly set Remedy Check the DNS settings from System Settings Connectivity Network Setup Protocol Settings TCP IP Network Settings IPv4 DNS Server Setup Cause The certificate verification feature of the machine is validated Remedy Disable the certificate validation Or import the adequate root certificate Cause Connection h...

Page 687: ...aper for Google Cloud Print were printed out Cause The machine power was switched off while registering operation Remedy When the machine power is switched off during printing two sheets of registration paper may be printed out due to the recovery feature Symptom Cause and Remedy The print result differs from the settings made by the logical printer Cause Settings made by a logical printer cannot ...

Page 688: ...s the request for powering off the machine will not be processed Installing and Moving the Machine z When moving the machine to another location contact our Customer Support Center z When the machine is operating do not subject it to shock z When closing the document cover be careful not to pinch your fingers z Do not place any objects near the ventilation openings of the machine s exhaust fan Cha...

Page 689: ...ransmission One Touch Buttons The one touch buttons only for fax models are used to specify an address when sending faxes IP faxes internet faxes Scan to PC or E mail The buttons cannot be used when you specify an e mail address a shared folder of SMB FTP or a server address The following two methods are available to assign the address numbers to the one touch buttons Note Type 1 is selected by fa...

Page 690: ...r Support Center Our service representative performs the installation and configures the settings z The table below shows the available combinations of EP accessories that can be simultaneously installed on the machine with the IC Card Reader for Wing Table optional Our service representative performs the installation For more information contact our Customer Support Center Printed Time in Force A...

Page 691: ...ions If a Watermark is registered on the program and you change the default value of the Watermark after registering the program If a passcode of a folder that is subject to operation by a stored program is changed after the program is registered If the settings of the control panel are changed If the features registered on the custom buttons are changed If the setting is changed with Tools System...

Page 692: ...er Opening the paper tray All the operations including opening and closing the front cover of the finisher and pressing the buttons However the confirmation message appears and the Error indicator lights up when the machine is activated exits the Power Saver mode while each cover or a paper tray is open z After the machine exits the Power Saver mode the value detected before the machine enters the...

Page 693: ...es not offer the Improves Fit feature Copy and Simple Copy You cannot switch the screen between the Copy and Simple Copy services Return to the Services Home screen and then select a service In that case the settings specified in either service are cleared ID Card Copy z The machine does not shift the ID card image to the center of the output in any magnification ratio and image size you specified...

Page 694: ...ation speed but it does not shorten the entire printing time Direct Print via USB Host a USB memory device When the machine is in the Sleep mode your computer does not detect the machine if you connect a USB memory device to the machine Exit the Sleep mode and then connect the USB memory device and send a print job Print Jobs while the Control Panel is being Operated The processing and output spee...

Page 695: ...transparent object Set the PostScript Memory to its maximum value 128MB to print PDF files properly ThinPrint z To install ThinPrint print to Windows Server 2003 or Windows Server 2008 a print Application Server Engine license is required z ThinPrint can operate in an IPv4 environment but not in an IPv6 environment z Up to three can be connected simultaneously The fourth or above connection reques...

Page 696: ... notes and restrictions on Network Scan Driver and Stored File Manager 3 refer to the Readme contained in the Media Software Product Manual Retrieving Files from Folder z When Delete Files After Retrieval is set to No the same file can be accessed by multiple clients When Delete Files After Retrieval is set to Yes only one client can access any given file The file that is being imported by a clien...

Page 697: ...ce from CentreWare Internet Services in the System Administration mode You cannot set it from the touch screen The default setting is Enabled z You can set not to display the Store to USB service on the Services Home screen from the touch screen z The machine may not be able to recognize a USB memory device that was formatted by a digital camera or a tool other than the Windows standard format too...

Page 698: ...ronic stamp of DocuWorks is not supported z Acrobat Approval is not supported PKI Encryption and PKI Signature of PDF and DocuWorks Documents z PKI Public Key Infrastructure encryption of PDF is not available A certificate is not used for password encryption z If a message stating that a certificate revocation could not be checked is displayed and a signature verification error occurs in the viewe...

Page 699: ...ever it takes longer to compress the document than the compression with the optional Advanced Scanner Kit We recommend Advanced Scanner Kit for customers who want to improve the productivity and speed z This feature may not achieve the same result as the data compressed by the optional Advanced Scanner Kit z Specific Color for PDF or DocuWorks and MRC High Compression for PDF or DocuWorks cannot b...

Page 700: ...ored in the folder Characters and images are not correctly displayed because they are scaled down from the actual sizes z The orientation of an image displayed in thumbnail view depends on which orientation the document was stored in z If the power is cut off immediately after a scanned file is stored in a folder or if the hard disk space is insufficient to display thumbnails files in the folder m...

Page 701: ...m Computer to display the standby screen If the standby screen is not displayed a scan job will not be started even when the network computer recognizes the machine While the standby screen is displayed the machine does not execute Auto Clear or enter the Power Saver mode z After being scanned remove the originals and then select OK on the Remove Your Originals screen You cannot execute any operat...

Page 702: ...o the Simple Fax screen To switch to the Simple Fax screen you must return to the Services Home screen Once you return to the Services Home screen the settings you have made will be cleared z You can re enter a recipient after entering the recipient to prevent sending a fax to a wrong address z You cannot use address numbers to specify recipients for Broadcast Send group dial numbers the Address B...

Page 703: ...or information on Internet fax profiles refer to 4 Fax Fax Internet Fax Options Internet Fax Profile Specifying Internet Fax Profiles in the User Guide z Starting Rate on the Fax Internet Fax Options screen The communication mode can be specified only when sending e mail using the Fax Gateway feature For other cases e mail is sent via G3 Auto For more information on the Fax Gateway feature refer t...

Page 704: ...0 DocuCentre III C3300 C2200 DocuCentre III 4000 3000 ApeosPort II 7000 6000 5000 DocuCentre II 7000 6000 5000 ApeosPort II C7500 C6500 C5400 DocuCentre II C7500 C6500 C5400 DocuCentre II 4000 3000 Papered II 4000 3000 DocuCentre II C4300 C3300 C2200 ApeosPort II C4300 C3300 C2200 ApeosPort C7550 I C6550 I C5540 I ApeosPort 750 I 650 I 550 I ApeosPort C4535 I C3626 I C2521 I ApeosPort 450 I 350 I ...

Page 705: ...et fax addresses the document will be sent by e mail and to regular fax addresses the document will be sent by fax When the transmission conditions are different for each address set all addresses to the following settings E mail Forwarding If the fax you received is a JBIG compressed image and if the Internet fax profile of the forwarding destination is set to TIFF F the machine converts the imag...

Page 706: ...ment and of the recipient s environment If the data size is still too large to send reduce their size by lowering the image resolution or transmission resolution Network Security We do not guarantee the security of any information disclosed over the network Setting the System Environment for E mail Service To send or receive e mail the system environment of the machine must be set for the E mail s...

Page 707: ...ges and the number of printed pages is calculated as follows z Total pages 5 z 2 up 5 On ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately the numbers of pages for 2in1 4in1 and 8in1 are also calculated in the same way as described above The meter on the Billing Information screen calculates the number of printed pages correctly regardless of the Pages per Si...

Page 708: ...subsequent addresses are not used z Only ToS IP Precedence DSCP is supported as a QoS control method and other QoS controls including CoS are not supported Set the priority of IP packet transmission in Prioritize IP Packets to perform QoS control for the machine Recipients z The communication between IP Fax SIP devices is available for our compatible machines in a corporate intranet Able 1407 λ is...

Page 709: ...TURN STUN ICE and UDP hole punching in SIP communications are not supported IP Fax SIP does not work in an environment that uses NAT NAPT devices including ALG Notes and Restrictions when Connecting with Internet Service Provider This section describes notes and restrictions to observe when using features that transmit e mails or Internet faxes using an Internet service provider ISP The features r...

Page 710: ... control servers z Operating with DHCP Setting is not required Depending on settings of the router and the DHCP server registration may be required Confirm operation rules for the router and DHCP server you are using When access is restricted by MAC address registration on the DHCP server may be required Settings from the Control Panel Before you use the E mail service set the maximum data size fo...

Page 711: ...eWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Set Polling Interval to at least 10 minutes when connecting to ISP Notes and Restrictions on the Interrupt Mode If you press the Interrupt button while printing the machine temporarily stops printing and enters the Interrupt mode Important When Resume by User in Resume ...

Page 712: ...Internet fax to a regular fax machine Not required Δ Forwarding an incoming fax to an Internet fax Not required X Scan Store to Folder Scan to PC E mail Network Scanning Store Send Link and Store to USB Required O Report List Automatic printing of a report list other than a Job History Report Not required X Automatic printing of a Job History Report Not required O Printing of a report list instruc...

Page 713: ...reWare Internet Services z When you retrieve a file in PDF format from CentreWare Internet Services the PDF file cannot be optimized for Web view About Drag and Drop Operation Using Stored File Manager 3 z When drag and drop a document from the folder the document is copied and still remains in the folder To delete the document in the folder select Delete from the toolbar z When you drag and drop ...

Page 714: ...ns on the supported operating systems refer to our Web site before using the operating systems Restrictions on Macintosh standard z In Macintosh environment the Scan features using the Direct Fax feature and a TWAIN scanner driver cannot be used z The print driver for Max OS X adopts the Plugin driver which enables you to make the settings for the authentication information and to use the Secure P...

Page 715: ... Job History Report in a CSV format using CentreWare Internet Services For more information contact our Customer Support Center z Do not edit or change the CSV file address book data exported by CentreWare Internet Services using software such as Microsoft Excel Some models do not display any warning message when registering the altered data Since the altered data may be damaged fax may be sent to...

Page 716: ... the Scan features select one of the alternatives for each setting item Color Scanning Auto Detect Color or Grayscale Resolution 200 dpi or 300 dpi Reduce Enlarge 100 File Format without thumbnail specification PDF DocuWorks or XPS File Format with thumbnail specification DocuWorks or XPS Important If settings other than the above are used you can register a Job Flow sheet on the machine but an er...

Page 717: ...ication Management and ApeosWare Authentication Agent ApeosPort Series Models Only z The remote authentication server that ApeosWare Authentication Management sold separately and ApeosWare Authentication Agent sold separately can use is Active Directory only z Color Access is available but the limit for the maximum number of pages is not available Remote Authentication using the Smart Card z Remot...

Page 718: ...em Configure the settings only after consulting your network administrator z When setting the network such as IP addresses with a host used under the Network Information Service NIS consult your NIS administrator Turning Off the Machine Check the following points when turning off the machine z When Receiving Buffer LPD is set to Spool to Memory All print data spooled within the machine memory incl...

Page 719: ...log box may be displayed when you access CentreWare Internet Services using FQDN by Ethernet 2 while enabling HTTP SSL TLS Communication z The job log does not record Ethernet1 and Ethernet2 separately You cannot identify which network has transmitted a job z The remaining level of consumables and the meter value information transmitted from the machine are identical between Ethernet 1 and Etherne...

Page 720: ...IPv6 connection z Printing via IPv6 supports the following versions of the operating systems Windows Vista Windows 7 Windows 8 Windows 8 1 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Linux distribution that Common Unix Printing System supports IPv6 and is printable z IPv6 does not support the following protocols UPnP Discovery z Some features of SMB are no...

Page 721: ...r the domain name When specifying the machine by using the IPv4 address Import a self signed certificate that is created in IPv4 or Dual Stack mode When specifying the machine by using the IPv6 address Secure IPP IPP S communication is not available z When IPv6 is enabled and IPv4 is disabled on the machine you cannot specify a storage location for the Browse function of the Scan to PC SMB service...

Page 722: ...lable printer setting items vary by the application used However displayed items are fixed regardless of your machine specifications Therefore the print result may differ from the settings depending on the machine used z In this printing feature documents with only Japanese and or English are assured z When using this feature the order of printouts may differ from that of the print instructions Th...

Page 723: ... enabling the extended function 1 Press the Log In Out button on the control panel 2 Enter the System Administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter 3 Select Tools on the Services Home screen Note The screen may differ depending on the model 4 Select Maintenance in Common Service Settings under System Settings 5 Select Software Options Exte...

Page 724: ...ect Reboot 8 After rebooting the machine start CentreWare Internet Services 9 Select Embedded Plug ins in Plug in Custom Services Settings under Security from Properties tab 10 Check the Enabled checkbox and click Apply 11 Click Reboot Machine After rebooting the machine the setting will be enabled ...

Page 725: ...pad address numbers or one touch buttons The Address Book cannot be used z The call destination can be specified also with the keyboard displayed on the screen Note To disconnect the call select Close If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be a...

Page 726: ...h the keyboard displayed on the screen Note To disconnect the call select Line Cut If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be available even if you set your telephone to send tones 4 When the call is connected lift the receiver and start speakin...

Page 727: ...ement sold separately or ApeosWare Accounting Service sold separately allows you to import the contents of an Activity Report to a computer For information on ApeosWare Log Management and ApeosWare Accounting Service refer to the manuals provided with the software For information on how to print the activity report refer to Print Reports P 92 Item Description No The serial numbers for transmission...

Page 728: ...al name 2 G3 ID including spaces 3 Tel No Receiving 1 Remote terminal name 2 G3 ID including spaces 3 Communication mode EC or G3 SG3 When IP Fax SIP is used 1 Remote terminal name 2 G3 ID including spaces 3 Communication mode IP Fax or IP Fax ECM Note You can set the number of character digits displayed for the recipient whether the first 40 digits or the last 40 digits For details on setting up ...

Page 729: ...r of pages printed Mode The mode used for the communication is shown There are three modes G3 EC and SG3 Super G3 This field is blank if a mode other than above these was used When IP Fax SIP is used IP Fax or IP Fax ECM Contents The information about the communication is indicated See the Note field at the bottom of the report for a list of abbreviations and their definitions Transmitting 1 Remot...

Page 730: ...a transmission error Receive Again A polling request must be re sent due to a polling reception error Or you must ask a sender to resend the document due to a reception error Disconnected Check that the line is properly connected When IP Fax SIP is used check that the network cable is properly connected XXX XXX Error code For more information on lines refer to 2 Product Overview Machine Components...

Page 731: ...Request of the Machine When a check or maintenance is required the machine sends a check or maintenance request to our Customer Support Center A service representative visits you as required This operation should be performed by a system administrator Automated Alert Notification When a problem occurs the machine performs a self diagnosis and automatically notifies the problem to our Customer Supp...

Page 732: ...on ECM transmission sends the document image data in segments and retransmits segments that the remote machine receives incorrectly ECM described on the Activity Report shows that the communication was processed using ECM Fax Gateway Connects the Internet network to regular telephone lines enabling e mail documents to be sent as fax documents to regular fax machines Fax Server A feature that trans...

Page 733: ...ling image resolution paper size and other attributes when sending or receiving faxes using Internet Fax The profiles that can be used vary with the Internet fax of the remote terminal When specifying a profile check that it can be handled by the other party s Internet Fax enabled machine Recipient The person or terminal you send a document to Dialing indicates the operation of entering a recipien...

Page 734: ...16 Appendix 734 Appendix 16 ...

Page 735: ...ns create comments 176 audio tones 135 auditron mode 279 auditron reports 99 100 authentication 112 285 398 717 authentication feature is disabled 396 authentication system setup 194 authentication security settings 284 authorization groups 385 auto clear 27 132 auto clear alert tone 135 auto display of login screen 136 auto job promotion 158 auto job release 132 auto paper off 174 auto print 132 ...

Page 736: ...defaults 169 copy output 171 copy reports 94 copy service settings 168 copying a job flow sheet 264 cover page 269 cover tray 173 covers 173 create authorization groups 287 create fax group recipients 271 create folder 253 create job flow sheet 255 create job flow sheet keyword 264 create new job flow sheet 257 create text string 154 create view user accounts 274 Creating Fax Group Recipients 271 ...

Page 737: ...8 EP registration 146 EP system 731 error code 449 error history report 93 106 ESC P form memory 206 ESC P logical printers list 95 ESC P settings list 95 ESC P user defined list 95 Ethernet interface 22 Ethernet rated speed 182 Ethernet settings 182 expiration date for files in folder 244 F F code 270 failed access log 288 fault tone 135 fax billing data 281 fax comments list 98 fax control 223 f...

Page 738: ...net fax output destination 234 internet fax path 233 internet fax profile 223 271 internet fax subject 223 internet fax to e mail 240 internet fax to internet fax 240 internet printing protocol 313 internet service port 340 internet services 181 interrupt mode 282 IP address 91 IP Fax SIP 179 189 233 259 266 348 707 IPP 179 313 IPv4 DNS server setup 184 IPv4 gateway address 184 IPv4 IP address 184...

Page 739: ...tries 224 manual send receive default 226 manually configured IPv6 address 185 manually configured IPv6 address prefix 185 manually configured IPv6 gateway 185 mask account ID 280 mask user ID 280 288 maximum address entries 236 maximum data size per e mail 237 maximum fill line 48 49 57 maximum image size 269 maximum login attempts by system administrator 290 maximum number of sets 175 maximum sp...

Page 740: ...77 Port9100 179 310 postscript font absence 211 PostScript font list 96 postscript font substitution 211 PostScript logical printers list 95 postscript memory 206 postscript paper supply 210 power on self test 147 power saver mode 24 power saver timers 133 print delete confirmation screen 240 print area 208 print delivery confirmation mail 237 print e mail 316 print error notification e mail 236 p...

Page 741: ...print job 292 save deleted faxes 225 save undelivered faxes 225 saved faxes auto delete 225 scan ahead for copy job 282 scan defaults 213 scan file transfer report 145 scan reports 96 Scan to My Folder 325 335 Scan to PC 324 328 scheduled power off 134 screen after auto clear 136 screen and button settings 136 screen brightness 34 137 screen default 136 screen defaults 212 searchable page orientat...

Page 742: ...nt 182 thumbnail output e mail 213 thumbnail Scan to PC 213 TIFF format 218 TIFF logical printers list 95 TIFF settings list 95 time server address 132 time zone 133 toner cartridge 66 tools menu 116 touch screen 82 track print jobs 282 track scan fax jobs 282 track with cumulative device 282 transfer protocol 216 268 transmission header text 223 transmission header text fax transfer 235 transmiss...

Page 743: ...77 VoIP gateway 348 352 709 VoIP gateway list 97 VoIP gateway setup 192 W waste toner container 68 web applications service setup 247 web applications version 251 web browser setup 251 WebDAV 181 website 91 when smart card reader is connected 289 WSD 180 307 X xerox standard accounting 279 XPS print ticket processing 211 XPS signature 379 ...

Page 744: ...Index 744 Index ...

Page 745: ...ApeosPort V 7080 6080 DocuCentre V 7080 6080 Administrator Guide ME7127E2 1 Edition 1 September 2014 Fuji Xerox Co Ltd Copyright 2014 by Fuji Xerox Co Ltd ...

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