Error Code
497
Pro
b
lem
So
lv
in
g
15
021-403
[Cause]
Failed to resolve the address of the EP center of Fuji Xerox or EP communication
aggregate server.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-404
[Cause]
Failed to connect the server or the proxy server. One of the probable cause is that the
power of these servers is switched off.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
z
EP proxy server setting (For BB-Direct configuration)
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Also, when FQDN of the EP communication aggregate server is changed for the EP
communication aggregate server configuration, contact our Customer Support Center.
021-405
[Cause]
An error occurred in the SSL communication with the external server.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-406
[Cause]
The SSL certificate of the external server is not correct.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-407
[Cause]
Failed to authorize the proxy server while connecting to the EP system via the
Internet.(Receiving HTTP status code 407)
[Remedy] Check the followings:
z
The login user of the EP proxy server
z
The password of the EP proxy server
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Error Code
Cause and Remedy
Summary of Contents for ApeosPort-V 6080
Page 1: ...ApeosPort V 7080 ApeosPort V 6080 DocuCentre V 7080 DocuCentre V 6080 Administrator Guide ...
Page 13: ...13 Activity Report 727 EP System 731 Glossary 732 Index 735 ...
Page 14: ...14 ...
Page 62: ...2 Paper and Other Media 62 Paper and Other Media 2 ...
Page 88: ...3 Maintenance 88 Maintenance 3 ...
Page 110: ...4 Machine Status 110 Machine Status 4 ...
Page 296: ...5 Tools 296 Tools 5 ...
Page 346: ...9 Scanner Environment Settings 346 Scanner Environment Settings 9 ...
Page 354: ...10 Using IP Fax SIP 354 Using IP Fax SIP 10 ...
Page 366: ...12 Using the Server Fax Service 366 Using the Server Fax Service 12 ...
Page 382: ...13 Encryption and Digital Signature Settings 382 Encryption and Digital Signature Settings 13 ...
Page 734: ...16 Appendix 734 Appendix 16 ...
Page 744: ...Index 744 Index ...