E-Mu Ultraproteus, Operation Manual

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285 Chapter 11: Reference Section
WARRANTY
Please read this warranty, as it gives you specific legal rights.
Length of Warranty
This warranty covers all defects in materials and workmanship for a period of one year from the
date of purchase by the original owner, provided that the Warranty Registration Card is filled out
and returned to E-mu Systems within 14 days from the date of purchase. Cases may arise where
E-mu's Service Department or one of E-mu's authorized service centers will ask for a copy of
your sales receipt to facilitate warranty service. Please keep your purchase receipt in a safe place.
E-mu Systems does not cover:
• Damages due to improper or inadequate maintenance, accident, abuse, misuse, alteration,
unauthorized repairs, tampering, or failure to follow normal operating procedures as outlined
in the owner's manual.
• Deterioration or damage of the cabinet.
• Damages occurring during any shipment of the product for any reason.
• An E-mu product that has in any way been modified by anyone other than E-mu Systems, Inc.
Limitation of Implied Warranties
No warranty is expressed or implied. E-mu Systems specifically disclaims the implied warranties
of merchantability and fitness for a particular purpose.
Exclusion of Certain Damages
E-mu Systems' liability for a product found defective is limited to repair or replacement of the
unit, at E-mu's option. In no event shall E-mu Systems be liable for damages based on inconven-
ience, whether incidental or consequential, loss of use of the unit, loss of time, interrupted
operation or commercial loss, or any other consequential damages.
Some states do not allow limitation of the duration of implied warranties or the exclusion or
limitation of incidental or consequential damages, so the above limitations and exclusions may
not apply to you.
How To Obtain Warranty Service
All E-mu products are manufactured with the highest standards of quality. If you find that your
instrument does require service, it may be done by an authorized E-mu service center. If you are
unable to locate a service center in your area, please contact E-mu Systems Service Department
at (408) 438-1921. They will either refer you to an authorized service center or ask that you
return your instrument to the factory. When returning an instrument to the factory, you will be
issued a Return Authorization number (RA). Please label all cartons, shipping documents and
correspondence with this number. E-mu suggests you carefully and securely pack your instru-
ment for return to the factory. Mark the outside of the shipping carton clearly with your RA
number. Send to E-mu Systems, Inc. 1600 Green Hills Road, Scotts Valley, California, 95066.
You must pre-pay shipping charges to the service location. E-mu Systems will pay return
shipping fees. You will be responsible for any damage or loss sustained during shipment in any
direction.
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