Page skew
Ensure the paper is loaded properly.
Check the paper type and quality. See
"Paper
Specifications"
.
Ensure the paper or other material is loaded
correctly and the guides are not too tight or too
loose against the paper stack.
Curl or wave
Ensure the paper is loaded properly.
Check the paper type and quality. Both high
temperatures and humidity can cause paper curl.
See
"Paper Specifications"
.
Turn over the stack of paper in the paper tray.
Also try rotating the paper 180° in the paper
tray.
Try printing to the
rear door
.
Wrinkles or creases
Ensure the paper is loaded properly.
Check the paper type and quality. See
"Paper
Specifications"
.
Turn over the stack of paper in the paper tray.
Also try rotating the paper 180° in the paper
tray.
Try printing to the
rear door
.
Back of printouts are
dirty
Check for leaks in the toner. Clean the inside of the
printer. See
"Cleaning the Interior"
.
Black pages
The toner cartridge may not be installed properly.
Remove the cartridge and reinsert.
The toner cartridge may be defective and need
replacing. Install a new toner cartridge. See
"Replacing the Toner Cartridge"
.
The printer may require repair. Contact a service
representative.
Loose toner
Clean the inside of the printer. See
"Cleaning the
Interior"
.
Check the paper type and quality. See
"Paper
Specifications"
.
Install a new toner cartridge. See
"Replacing the
Toner Cartridge"
.
If the problem persists,
the printer may require
repair. Contact a service representative.