Citizen CLP-621, Technical Manual

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4-1. Error Message and Corrective Actions
4-3
CLP-621 & CLP-631
4-1. Error Message and Corrective Actions
When an error occurs, the error condition will be displayed on the operation panel. The LEDs on
the control panel blink to tell you the error contents.
In case of error (except for abnormal head/motor temperature), the printer enters off line and the
PRINT LED goes out.
Causes/Corrective Actions PRINT LED CONDITION LED ERROR LED
Head open
• Close the head.
OFF OFF
OFF
ON
Media end
• Add media.
OFF OFF
OFF
ON
Media out (Media not detected)
• Incorrect sensor positioning:
Correct the sensor position to
match the sensor position with
the label/tag’s black mark.
• Incorrect Media mode menu:
Match the Media mode menu
(e.g. SeeThrough) and media to
be used.
• Incorrect sensor adjustment
against media to be used:
Enter sensor adjustment mode
([PAUSE]+[FEED]+[STOP]+
[POWER]), and perform sensor
adjustment.
OFF
OFF
ON
OFF
ON
Abnormal ribbon feed
OFF
OFF
ON
OFF
ON
Ribbon out (Ribbon end)
OFF
OFF
ON
OFF
ON
Abnormal head temperature
• Printing will temporarily stop.
Wait until the thermal head gets
cool.
OFF
ON
OFF
ON OFF