Appe
ndix
159
5
S311 Working error in external input/output
service [err]
S312 Working error in timer service [err]
S320 PAN/TILT operation error [err]
S330 Failure of the fan [err]
S340 Temperature warning [err]
S341 Cooling fan warning [err]
S342 Lens communication error [err]
S343 ABB error [err]
S410 Event service initialization error [crit]
Description
cannot work extio [%1][%2][%3]
(S311)
%1
Error number
%2
Cause of error
%3
Error information
Meaning
An error occurred while the external
input/output device service was
running.
Countermeasure
If the problem persists after rebooting,
the camera is faulty. Arrange for
servicing.
Description
cannot work timer [%1][%2][%3]
(S312)
%1
Error number
%2
Cause of error
%3
Error information
Meaning
An internal error occurred in the timer
service.
Countermeasure
If the problem persists after rebooting,
the camera is faulty. Arrange for
servicing.
Description
%1 error occurred. [%2] (S320)
%1
PAN | TILT
%2
Warning details
Meaning
An error occurred during operation or
stopping of PAN/TILT.
Countermeasure
Check that the camera is not touching
the dome, etc.
If the error is not caused by problems
such as contact with peripheral items,
the camera is faulty. Arrange for
servicing.
Description
fan [%1] is stopped. (S330)
%1
Fan number
Meaning
The fan does not rotate or is detected
that the rotation speed has been
considerably lowered.
Countermeasure
If the problem persists after rebooting,
the fan may be faulty. Arrange for
servicing.
Description
The camera's internal temperature has
risen to a predetermined level. (S340)
Meaning
The camera’s internal temperature is
unnecessarily high.
Countermeasure
Turn off the camera and wait until the
temperature has decreased. If the
problem persists, arrange for
servicing.
Description
The cooling fan may not be working
properly. (S341)
Meaning
The cooling fan may be faulty.
Countermeasure
Arrange for servicing.
Description
There was a communication error
between the camera and the lens.
(S342)
Meaning
Unable to communicate with the lens
normally.
Countermeasure
Reboot the camera. Alternatively, turn
off the camera, remove the lens, and
clean the lens’s contact. If the problem
persists, arrange for servicing.
Description
An error occurred while the camera
was automatically adjusting the black
balance. (S343)
Meaning
The automatic black balance (ABB)
may not have functioned correctly.
Countermeasure
Firmly attach the body cap to block
light from entering the camera, and
then perform the ABB operation again
(refer to "Setup Guide" for details of
operating procedure). If the problem
persists, arrange for servicing.
Description
event initialization error [%1][%2]
(S410)
%1
Error number
%2
Cause of error
Meaning
An error occurred in the initialization of
the event service.
Countermeasure
If the problem persists after rebooting,
the camera is faulty. Arrange for
servicing.
