Printing Problems
0X7U-06A
See Common Problems(P. 497) also.
Printing results are not satisfactory. Paper creases or curls.
When You Cannot Print Properly(P. 503)
You cannot print.
Check the Following.
●
Is the [ ] indicator lit or blinking? In this case, printing is in progress. Please wait for a while. If the
remaining data is not printed even after a while, select <Form Feed> or <Soft Reset> in the Reset menu.
●
Is
(
) lit? If it is not lit, press
(
) to set the machine to online.
●
Can you print by Status Print or Network Status Print? If you can print, the machine has no problem. Check
the configured network and computer settings.
Printing Reports and Lists(P. 536)
●
Can you print a Windows test page? If you can print a Windows test page, there is no problem with the
machine or the printer driver. Check the print settings of your application.
Printing a Test Page in Windows(P. 618)
If the problems persist, check the items that suit your operational environment.
Wired LAN connection
●
Have you selected the correct port?
Checking the Printer Port(P. 619)
If the correct port is selected, click [Configure Port] of the [Ports] tab to check that the setting specified for
[Printer Name or IP Address] matches that configured in the machine.
If there is no port to use or the IP address of the machine is changed, generate a port by following the
procedure for changing the standard TCP/IP port described in the Printer Driver Installation Guide.
●
Is the computer communication restricted by firewalls? Use the operation panel to set <Address Filter> to
<Off>.
Restricting Communication by Using Firewalls(P. 264)
Address Filter(P. 392)
●
Disable security software and other resident software.
●
By following the procedure for changing the standard TCP/IP port described in the Printer Driver
Installation Guide, change the print protocol to LPD and enable LRP Byte Counting.
●
Reinstall the printer driver in accordance with the Printer Driver Installation Guide.
●
Can you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
If you are using the SMB network
●
Are the SMB settings configured correctly? In particular, check that the DHCP server and WINS server are
connected properly if you are using them. Configuring SMB(P. 242)
Troubleshooting
501
Summary of Contents for LBP351 Series
Page 1: ...LBP352x LBP351x User s Guide USRMA 0699 00 2016 05 en Copyright CANON INC 2016 ...
Page 7: ...Notice 629 Office Locations 633 VI ...
Page 84: ...Printing a Document 77 ...
Page 99: ...LINKS Basic Printing Operations P 78 Printing a Document 92 ...
Page 111: ...LINKS Basic Printing Operations P 78 Printing a Document 104 ...
Page 142: ...LINKS Using the Encrypted Print P 136 Installing an SD Card P 583 Printing a Document 135 ...
Page 163: ...LINKS Printing without Opening a File Direct Print P 146 Printing a Document 156 ...
Page 175: ...Can Be Used Conveniently with a Mobile Device 168 ...
Page 248: ...LINKS Entering Sleep Mode P 68 Network 241 ...
Page 288: ...Printing a Document Stored in the Machine Stored Job Print P 137 Security 281 ...
Page 294: ... Functions of the Keys Operation Panel P 24 Security 287 ...
Page 332: ...Using TLS for Encrypted Communications P 294 Configuring IPSec Settings P 298 Security 325 ...
Page 342: ...Using Remote UI 335 ...
Page 357: ...LINKS Remote UI Screens P 336 Using Remote UI 350 ...
Page 381: ...Paper Source 0X7U 058 See Select Feeder Menu P 453 Setting Menu List 374 ...
Page 469: ...Troubleshooting 462 ...
Page 533: ...8 Close the top cover Maintenance 526 ...
Page 551: ...LINKS Utility Menu P 445 Job Menu P 449 Maintenance 544 ...
Page 562: ...Third Party Software 0X7U 08U Appendix 555 ...
Page 607: ...Manual Display Settings 0X7U 08W Appendix 600 ...
Page 632: ...Scalable Fonts PCL Appendix 625 ...
Page 633: ...Appendix 626 ...
Page 634: ...Appendix 627 ...
Page 635: ...OCR Code Scalable Fonts PCL Bitmapped Fonts PCL Appendix 628 ...