Canon LBP351 Series User Manual Download Page 475

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Close the rear cover.

Remove the jammed paper in the duplex unit.

Pull out the duplex unit

●

Hold the handles on the left and right sides, and pull out the duplex unit.

Gently pull out the paper.

Gently pull out the jammed paper from the duplex unit.

Replace the duplex unit back in place.

Remove the jammed paper inside the top cover.

Open the top cover.

●

Hold the handle on the left side, and open the top cover.

Troubleshooting

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Summary of Contents for LBP351 Series

Page 1: ...LBP352x LBP351x User s Guide USRMA 0699 00 2016 05 en Copyright CANON INC 2016 ...

Page 2: ...r Drawer 39 Loading Paper in the Multi Purpose Tray 44 Loading Paper in the Paper Deck Option 47 Loading Envelopes in the Envelope Feeder Option 50 Loading Envelopes 53 Loading Preprinted Paper 55 Specifying Paper Size and Type 59 Specifying the Size and Type of the Paper in the Paper Drawer 60 Specifying Paper Size and Type in the Multi Purpose Tray 63 Specifying Paper Size and Type for the Envel...

Page 3: ...the Encrypted Print 136 Printing a Document Stored in the Machine Stored Job Print 137 Deleting a Document Stored in the Machine 141 Setting a Name or PIN to a Box 144 Printing without Opening a File Direct Print 146 Print Settings for Direct Print 150 Printing Received E mail E Mail Print 157 Can Be Used Conveniently with a Mobile Device 165 Connecting to a Mobile Device 166 Making the Best Use o...

Page 4: ...ll Rules 265 Specifying MAC Addresses for Firewall Rules 271 Setting a Proxy 274 Restricting the Machine s Functions 277 Restricting the Printing Operations 278 Restricting USB Functions 282 Restricting Operation Panel Functions 285 Disabling HTTP Communication 288 Disabling Remote UI 289 Disabling the LAN Port 290 Hiding the Print Job History 291 Implementing Robust Security Features 293 Using TL...

Page 5: ...XPS 431 PDF 435 PS 439 MEAP Settings 442 Check Counter 443 Initialize Menu 444 Utility Menu 445 Job Menu 449 Reset Menu 451 Select Feeder Menu 453 Troubleshooting 461 Clearing Jams 463 When an Error Message Appears 480 Common Problems 497 Installation Settings Problems 498 Printing Problems 501 When You Cannot Print Properly 503 Printing Results Are Not Satisfactory 505 Paper Creases or Curls 511 ...

Page 6: ...and Saving Money 557 Improving Efficiency 559 So Much More 562 Specifications 565 Machine Specifications 566 Paper 569 Consumables 573 Consumable Parts 574 Optional Items 575 Installing the ROM 579 Installing an SD Card 583 Manuals Included with the Machine 587 Using e Manual 588 Installing e Manual 589 Uninstalling e Manual 591 Screen Layout of e Manual 592 Viewing e Manual 598 Manual Display Set...

Page 7: ...Notice 629 Office Locations 633 VI ...

Page 8: ...Important Safety Instructions Important Safety Instructions 2 Installation 3 Power Supply 5 Handling 6 Maintenance and Inspections 9 Consumables 10 Important Safety Instructions 1 ...

Page 9: ...re using this machine read this chapter and follow the instructions to properly use this machine Do not perform any operations not described in this manual Canon will not be responsible for any damages resulting from use not described in this manual improper use or repair changes not performed by Canon or a third party authorized by Canon Important Safety Instructions 2 ...

Page 10: ...ith electrical parts inside the machine it may result in a fire or electrical shock When installing and removing the optional accessories be sure to turn OFF the power unplug the power plug and then disconnect all the interface cables and power cord from the machine Otherwise the power cord or interface cables may be damaged resulting in a fire or electrical shock If any foreign substance falls in...

Page 11: ...entilated rooms It is recommended that the room where the machine operates be appropriately ventilated to maintain a comfortable working environment Also avoid locations where people would be exposed to emissions from the machine Do not install in a location where condensation occurs Water droplets condensation may form inside the machine when the room where the machine is installed is heated rapi...

Page 12: ...wer strips with the machine Doing so may result in a fire or electrical shock Do not wrap the power cord or tie it in a knot as this may result in a fire or electrical shock Insert the power plug completely into the AC power outlet Failure to do so may result in a fire or electrical shock Remove the power plug completely from the AC power outlet during a thunder storm Failure to do so may result i...

Page 13: ...cord or interface cables resulting in a fire or electrical shock When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet do not touch the metal part of the connector as this may result in an electrical shock If you are using a cardiac pacemaker This machine generates a low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move a...

Page 14: ...sult in hazardous radiation exposure If the laser beam should escape and enter your eyes exposure may cause damage to your eyes When transporting the machine To prevent damage to the machine during transport perform the following Remove the toner cartridges Securely pack the machine in the original box with packing materials If the operating noise concerns you Depending on the use environment and ...

Page 15: ... To prevent a paper jam do not turn OFF the power open close the covers and load unload the paper when printing Important Safety Instructions 8 ...

Page 16: ...o not use alcohol benzenes paint thinners or other flammable substances Do not use tissue paper or paper towels If these substances come into contact with electrical parts inside the machine they may generate static electricity or result in a fire or electrical shock Check the power cord and plug periodically for damage Check the machine for rust dents scratches cracks or excessive heat generation...

Page 17: ...r consult a physician immediately Use caution so that toner does not get into your eyes or mouth If toner should get into your eyes or mouth immediately wash with cold water and consult a physician Use caution so that toner does not come into contact with your skin If it should wash with soap and cold water If there is any irritation on your skin consult a physician immediately Keep the toner cart...

Page 18: ... toner cartridges Do not store the toner cartridge in the following locations Locations exposed to open flames Locations exposed to direct sunlight or bright light for five minutes or more Locations exposed to excessive salty air Locations where there are corrosive gases i e aerosol sprays and ammonia Locations subject to high temperature and high humidity Locations subject to dramatic changes in ...

Page 19: ...e Dispose of the removed sealing tape according to local regulations When disposing of a used toner cartridge Place the toner cartridge into its protective bag to prevent the toner from scattering and then dispose of the toner cartridge according to local regulations Important Safety Instructions 12 ...

Page 20: ... in the Paper Drawer 39 Loading Paper in the Multi Purpose Tray 44 Loading Paper in the Paper Deck Option 47 Loading Envelopes in the Envelope Feeder Option 50 Loading Envelopes 53 Loading Preprinted Paper 55 Specifying Paper Size and Type 59 Specifying the Size and Type of the Paper in the Paper Drawer 60 Specifying Paper Size and Type in the Multi Purpose Tray 63 Specifying Paper Size and Type f...

Page 21: ...on panel and how to view the display Parts and Their Functions P 16 Using the Operation Panel This section describes how to use the keys on the operation panel to perform various operations such as adjusting and checking the settings Using the Operation Panel P 29 Turning ON OFF the Power This section describes how to turn ON OFF the power Turning ON OFF the Power P 33 Loading Paper This section d...

Page 22: ... Saving Energy This section describes how to reduce power consumption Saving Energy P 67 Basic Operations 15 ...

Page 23: ...ng the parts of the machine used for such basic operations as loading paper and replacing the toner cartridges this section also describes the keys on the operation panel and display Read this section for tips on how to use the machine properly Front Side P 17 Back Side P 19 Interior P 21 Multi Purpose Tray P 22 Paper Drawer P 23 Operation Panel P 24 Basic Operations 16 ...

Page 24: ...hine When a Problem Cannot Be Solved P 514 Lift handles Hold the lift handles when carrying the machine Relocating the Machine P 527 Multi purpose tray Load the paper into the multi purpose tray when you want to temporarily use a type of paper different from that which is loaded in the paper drawer Loading Paper in the Multi Purpose Tray P 44 Operation panel The operation panel consists of numeric...

Page 25: ...per you frequently use into the paper drawer Loading Paper in the Paper Drawer P 39 USB memory port For USB memory You can connect a USB memory device to the machine and directly print the data from the USB memory device You can directly print the data in the USB memory device without using a computer Printing from USB Memory USB Direct Print P 120 Also connect a USB memory device when exporting o...

Page 26: ...he ventilation slots prevents ventilation Installation P 3 Power socket Connect the power cord Duplex unit If paper has jammed during 2 sided printing remove this SD card slot cover Open the SD card slot cover when installing the optional SD card Installing an SD Card P 583 USB port for USB device connection Connect a USB device that is used with MEAP applications USB port for computer connection ...

Page 27: ...he LNK indicator blinks green when the machine is properly connected to a network LAN port Connect a LAN cable when connecting the machine to a wired LAN router etc Connecting to a Wired LAN P 185 Basic Operations 20 ...

Page 28: ...ide to remove the jammed paper Clearing Jams P 463 Transport guide at the front If paper has jammed inside the machine remove the envelope feeder cover and then raise this to remove the jammed paper Clearing Jams P 463 Envelope feeder cover To install the optional envelope feeder remove this Basic Operations 21 ...

Page 29: ...Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine Paper tray Pull out the paper tray when loading paper LINKS Loading Paper in the Multi Purpose Tray P 44 Basic Operations 22 ...

Page 30: ...into the machine Press the lock release levers that are marked with arrows in the illustrations to release the locks and slide the paper guides Paper level indicator Indicates the remaining amount of paper The mark moves downward as the remaining amount of paper decreases LINKS Loading Paper in the Paper Drawer P 39 Basic Operations 23 ...

Page 31: ...ocuments waiting to be printed are listed You can select the document from the list and cancel printing of the document From the Operation Panel P 84 Back key Press to return to the previous screen If you press this key when specifying settings for example the settings are not applied and the display returns to the previous screen Numeric keys 0 9 keys Press to enter numbers and text Entering Text...

Page 32: ...t logging on when department ID management is enabled the authentication screen is displayed Feeder Selection key Press to select the paper source or specify the paper size Select Feeder Menu P 453 ID key Displays the login screen for using the MEAP function After you finish using the machine press this key again to log off Clear key Press to delete the entered numbers and text Online key Switches...

Page 33: ...hen changing setting values press to increase a value Settings key key Displays the Setup menu You can specify settings of the machine Setup Menu P 360 When specifying settings press to proceed to the next screen When entering text press to move the cursor to the right Reset key key Displays the Reset menu You can cancel all processes delete data in memory and turn OFF the power Reset Menu P 451 W...

Page 34: ...owing paper sizes are shown in an abbreviated form Legal LG Letter LT Executive EX Statement ST Foolscap FC 16K 16K Envelope DL DL Envelope No 10 CO Envelope ISO C5 EC5 Envelope Monarch MO Index Card IC Free Size FR Custom Paper Size Landscape 80 Custom Paper Size Portrait 80 Remaining toner cartridge indication The amount of remaining toner cartridge is indicated Menu Screen Press or to display t...

Page 35: ...s on how to respond to the error are displayed Follow the on screen instructions to solve the problem The screen displayed when a paper jam occurs is shown below as an example When an Error Message Appears P 480 LINKS Using the Operation Panel P 29 Basic Operations 28 ...

Page 36: ...on one screen If the scroll bar is displayed use to scroll up or down The text and background colors of an item are inverted when it is selected Changing a Setting Value Use to enter values Values in displayed below the entry box are the enterable value range Using Proceeding to the Next Screen Returning to the Previous Screen Press to proceed to the next screen Press to return to the previous scr...

Page 37: ...n after exiting the setting menu press Using the Numeric Keys Use the numeric keys to enter text and values Entering Text P 31 Depending on the screen you cannot use the numeric keys to enter values In that case enter with You can specify a variety of display related settings such as the screen adjustment and display language by using Control Menu in the setting menu of the operation panel Control...

Page 38: ...values Switching the Type of Text Press to switch the type of text that is entered Types of Text That Can Be Entered Text that can be entered is listed below Key A a 12 _ 1 ABC abc 2 DEF def 3 GHI ghi 4 JKL jkl 5 MNO mno 6 PQRS pqrs 7 TUV tuv 8 Basic Operations 31 ...

Page 39: ...s or to move the cursor Entering a Space Press and press Example of Entering Text and Numbers Example Canon 1 1 Press repeatedly until A is selected 2 Press repeatedly until the letter C is selected 3 Press repeatedly until a is selected 4 Press repeatedly until the letter a is selected 5 Press repeatedly until the letter n is selected 6 Press repeatedly until the letter o is selected 7 Press repe...

Page 40: ... for printing If a message is displayed after the self diagnosis When an Error Message Appears P 480 If you specify the quick startup settings you can reduce a waiting time after the power is turned on Performing a Quick Start of the Machine P 35 Turning OFF the Power Performing a Shutdown When turning OFF the machine shut down the machine from the operation panel Performing a Shutdown without Usi...

Page 41: ...he operation press It may take a maximum of 10 minutes until the power is turned OFF but it is not a failure Do not turn ON the power immediately after turning OFF the power Wait for 10 seconds or more and then turn ON the power The machine slightly consumes power even after the power is turned OFF To completely eliminate power consumption unplug the power plug from the AC power outlet LINKS Perfo...

Page 42: ...e using a network If any of the settings below is On the quick start function is disabled RARP BOOTP IPv6 Network P 182 IPSec Configuring IPSec Settings P 298 When you are using the MEAP function Check whether the currently installed MEAP applications support the quick start function Configuring Quick Startup Settings 1 Press 2 Use to select Control Menu and press 3 Select Main Pwr Quick Start and...

Page 43: ...rn ON the power and then perform a shutdown Turning OFF the Power Performing a Shutdown P 33 When the machine is performing a job or is in an error state or after you change any setting using the operation panel or Remote UI pressing the power switch does not trigger a quick turn OFF but triggers a shutdown instead If the power is turned OFF by a shutdown operation even when the quick start functi...

Page 44: ...tings on the machine see Specifying Paper Size and Type P 59 For the amount of paper that can be loaded in each paper source see Paper P 569 Paper Type Paper Weight Paper Setting on the Machine Plain paper 1 60 g m Plain L2 61 to 70 g m Plain L 2 71 to 89 g m Plain Heavy paper 90 to 120 g m Heavy 1 121 to 135 g m Heavy 2 136 to 199 g m Heavy 3 Bond paper 60 to 75 g m Heavy 1 76 to 90 g m Heavy 2 E...

Page 45: ...vertically or stack too much paper Do not store the paper in direct sunlight or in a place subject to high humidity dryness or drastic changes in temperature or humidity When printing on paper that has absorbed moisture Steam may emit from the paper output area or water droplets may form on and around the paper output area There is nothing unusual about any of these occurrences which occur when th...

Page 46: ...dscape 2 Custom landscape 1 Can be loaded only in the optional custom media cassette 2 Can be loaded only in the optional A5 cassette Follow the procedure below when loading paper into the optional paper feeder Loading Standard Size Paper To load paper whose size is found in the paper size markings on the paper drawer use the following procedure For paper whose size is not found in the paper size ...

Page 47: ...line Loading too much paper can cause paper jams When loading paper with a logo see Loading Preprinted Paper P 55 4 Set the paper drawer Continue to Specifying the Size and Type of the Paper in the Paper Drawer P 60 When changing the paper size or type If the paper size setting is other than Auto or if you load a different type of paper into the machine make sure to change the settings If you do n...

Page 48: ...printed with this machine You cannot print on the side that has previously been printed on Loading a Custom Size Paper To load custom size paper or other paper whose size is not found in the paper size markings on the paper drawer use the following procedure 1 Pull out the paper drawer until it stops and remove it while lifting the front side 2 Slide the paper guides apart Press the lock release l...

Page 49: ...tight can cause misfeeds or paper jams 5 Insert the paper drawer into the machine Continue to Specifying the Size and Type of the Paper in the Paper Drawer P 60 When changing the paper size or type If you load custom size paper or a different type of paper into the machine make sure to change the settings If you do not change the paper size or type setting the machine cannot print properly When yo...

Page 50: ...with the side to print face up previously printed side face down When you want to print on the back side of the paper that is already printed set Manual 2 Sided MP to 2nd Side in the setting menu of the operation panel Manual 2 Sided MP P 458 Load one sheet of paper each time you print You can use only the paper printed with this machine You cannot print on the side that has previously been printe...

Page 51: ...e Paper Drawer P 39 Paper Orientation See the table below to load available paper in correct orientation Paper Orientation A4 A5 portrait A6 B5 Legal Letter Executive Statement Foolscap 16K Index Card Custom portrait Envelope A5 landscape Custom landscape 1 Open the cover Hold the left and right side handles and open the cover 2 Pull out the paper tray 3 Spread the paper guides apart Slide the pap...

Page 52: ...use paper jams When loading envelopes or paper with a logo see Loading Envelopes P 53 or Loading Preprinted Paper P 55 5 Align the paper guides against the edges of the paper Slide the paper guides inward until they are aligned securely against the edges of the paper Align the paper guides securely against the edges of the paper Paper guides that are too loose or too tight can cause misfeeds or pa...

Page 53: ... paper Flatten any curls on the printed paper and insert it into the multi purpose tray with the side to print face up previously printed side face down When you want to print on the back side of the paper that is already printed set Manual 2 Sided MP to 2nd Side in the setting menu of the operation panel Manual 2 Sided MP P 458 Load one sheet of paper each time you print You can use only the pape...

Page 54: ...st the paper guide to the position for the paper size you are using Adjust the paper guide to the exact position for the paper size If the guide position adjustment is not exact it may cause paper misfeeds or paper jams 3 Load the paper so that the far edge of the paper stack is in close contact with the rear side of the paper deck Insert the paper with the print side face down Fan the paper stack...

Page 55: ...ading Preprinted Paper P 55 4 Close the door Continue to Specifying the Size and Type of the Paper in the Paper Drawer P 60 When changing the paper size or type If the paper size setting is other than Auto or if you load a different type of paper into the machine make sure to change the settings If you do not change the paper size or type setting the machine cannot print properly Basic Operations ...

Page 56: ... printed paper Flatten any curls on the printed paper and insert it into the multi purpose tray Loading Paper in the Multi Purpose Tray P 44 with the side to print face up previously printed side face down When you want to print on the back side of the paper that is already printed set Manual 2 Sided MP to 2nd Side in the setting menu of the operation panel Manual 2 Sided MP P 458 Load one sheet o...

Page 57: ...nvelopes at a time Paper Orientation See the table below to load available paper in correct orientation Paper Orientation custom portrait envelope custom landscape 1 Open the cover Hold the handle on the right side and open the cover 2 Spread the paper guides apart Press the lock release lever to slide the paper guides outward 3 Raise the envelope pressure plate Basic Operations 50 ...

Page 58: ... limit line when loading envelopes Make sure that the envelope stack does not exceed the load limit line Loading too much envelopes can cause paper jams When loading envelopes see Loading Envelopes P 53 5 Align the paper guides against the edges of the envelopes Press the lock release lever and slide the paper guides inward until they are aligned securely against the edges of the envelopes Basic O...

Page 59: ...nting on the Back Side of Printed Paper Manual 2 Sided Printing You can print on the back side of printed paper Flatten any curls on the printed paper and insert it into the multi purpose tray Loading Paper in the Multi Purpose Tray P 44 with the side to print face up previously printed side face down When you want to print on the back side of the paper that is already printed set Manual 2 Sided M...

Page 60: ...es that you need to complete before loading envelopes For the general procedure for loading envelopes in the multi purpose tray or optional envelope feeder see the following Loading Paper in the Multi Purpose Tray P 44 Loading Envelopes in the Envelope Feeder Option P 50 Before Loading Envelopes Follow the procedure below to prepare the envelopes before loading Envelopes cannot be ejected into the...

Page 61: ...envelopes Monarch COM10 DL or ISO C5 in portrait orientation with the short edge toward the machine with the non glued side front side face up You cannot print on the reverse side of envelopes Use the same way to load envelopes in the envelope feeder Load the envelopes so that the edge with the flap is toward the left side as shown in the illustration Basic Operations 54 ...

Page 62: ...h the proper facing and orientation For the general procedure for loading paper in the paper drawer multi purpose tray optional paper deck or optional envelope feeder see the following Loading Paper in the Paper Drawer P 39 Loading Paper in the Multi Purpose Tray P 44 Loading Paper in the Paper Deck Option P 47 Loading Envelopes in the Envelope Feeder Option P 50 Making 1 Sided Printouts on Paper ...

Page 63: ...Printing on Paper with Logos in Landscape Orientation When loading paper in the paper drawer or paper deck Load the paper with the logo side the side to print the document face down When loading paper in the multi purpose tray or envelope feeder Load the paper with the logo side the side to print the document face up Basic Operations 56 ...

Page 64: ...ative Method P 398 Printing on Paper with Logos in Portrait Orientation When loading paper in the paper drawer or paper deck Load the paper with the front logo side the side to print the first page of the document face up When loading paper in the multi purpose tray Load the paper with the front logo side the side to print the first page of the document face down Basic Operations 57 ...

Page 65: ... The Paper Feed Method setting When you print on preprinted paper you need to change the facing of the paper to load each time you switch between 1 sided and 2 sided printing However if Paper Feed Method is set to Print Side Priority the facing that you use for loading preprinted paper for 2 sided printing logo side face up for paper drawer or down for multi purpose tray can also be used for 1 sid...

Page 66: ... settings to match the paper that is loaded Make sure to change the paper settings when you load the paper that is different from the previously loaded paper If the setting does not match the size and type of loaded paper a paper jam or printing error may occur Basic Operations 59 ...

Page 67: ...l paper drawer with the standard paper drawer 1 Press 2 Use to select Select Drawer1 Model and press When a message appears press 3 Select the type of the paper drawer to install and press 4 Perform a hard reset Performing a Hard Reset P 451 The settings are enabled after the hard reset is performed Specifying Paper Size and Type The factory default setting for paper size is Auto With this setting...

Page 68: ... paper size and press For custom size paper Custom size paper can be loaded in either portrait or landscape orientation See the table below to select the setting according to the orientation of the paper Paper size Orientation Setting Custom size paper Custom Size Custom Size Before printing select the Feed Custom Paper Vertically check box in the Paper Source tab of the printer driver About Free ...

Page 69: ...wer 5 Paper Type and press Drawer 2 Paper Type to Drawer 5 Paper Type are displayed when the paper feeder or paper deck is installed 5 Select the paper type and press LINKS Loading Paper in the Paper Drawer P 39 Paper P 569 Basic Operations 62 ...

Page 70: ...e paper 2 Custom Size Custom Size 1 Before printing select the Feed A5 Vertically check box in the Paper Source tab of the printer driver 2 Before printing select the Feed Custom Paper Vertically check box in the Paper Source tab of the printer driver About Free Size If you frequently change sizes of paper to load you can specify Free Size which saves you the trouble of changing the paper size set...

Page 71: ...4 Select MP Tray Paper Type and press 5 Select the paper type and press LINKS Loading Paper in the Multi Purpose Tray P 44 Paper P 569 Basic Operations 64 ...

Page 72: ...ion Setting Custom size paper Custom Size Custom Size Before printing select the Feed Custom Paper Vertically check box in the Paper Source tab of the printer driver About Free Size If you frequently change sizes of paper to load you can specify Free Size which saves you the trouble of changing the paper size setting each time you print However note that the paper size specified on the printer dri...

Page 73: ...5 Select the paper type and press LINKS Loading Envelopes in the Envelope Feeder Option P 50 Paper P 569 Basic Operations 66 ...

Page 74: ...lly enters the power saving state sleep mode or automatically turns OFF if no operation is performed for a certain period of time or that the machine is automatically turned OFF at a fixed time on each day of the week Entering Sleep Mode P 68 Setting Auto Shutdown Time P 71 Basic Operations 67 ...

Page 75: ...e covers is opened or no toner cartridge is installed Selecting the Sleep Mode Level Sleep mode can be set to 2 different levels with different energy consumption reduction effects The factory default setting for sleep mode level is High Deep Sleep We recommend using the factory default setting to save the most power If you want to change the setting follow the procedure below Sleep Mode Power sav...

Page 76: ...o automatically exit sleep mode at a specified time Wake Up Time Set the time to automatically exit sleep mode Sleep Timer Select On to automatically enter sleep mode at a specified time Sleep Time Set the time to automatically enter sleep mode When You Want to Prevent the Machine from Entering Sleep Mode if an Error Occurs By default Auto Sleep is enabled even if an error occurs However you can s...

Page 77: ...When you are using utility software related to network If you set sleep mode to High Deep Sleep the utility software may fail in communication Basic Operations 70 ...

Page 78: ... turned OFF at a specified time These functions allow you to avoid useless power consumption that occurs due to failure to turn OFF the power By factory default this function is enabled 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Control Menu Edit 4 Configure auto shutdown timer settings Basic Operations 71 ...

Page 79: ... 1 hr to After 8 hr in units of hours Set Auto Shutdown Weekly Timer Select the check box to set the auto shutdown time for each day of the week Sunday to Saturday Enter the time to turn OFF the power for each day of the week If no time is specified the auto shutdown time is not set for the day of the week 5 Click OK If shutdown does not seem to be finished It may take a maximum of 10 minutes unti...

Page 80: ...chine is in the process of printing cleaning or some other operation An error message is displayed If the power cannot be turned OFF automatically at the specified time a retry will be performed up to 10 times at intervals of 1 minute If the power cannot be turned OFF even after ten retries auto shutdown will be impossible for that day Basic Operations 73 ...

Page 81: ...Toner 107 Combining and Printing Multiple Documents 109 Configuring Print Settings to Your Needs 113 Registering Combinations of Frequently Used Print Settings 114 Changing Default Settings 116 Using Useful Print Functions 118 Printing from USB Memory USB Direct Print 120 Changing Default USB Print Settings 129 Printing a Document Secured by a PIN Secured Print 131 Using the Encrypted Print 136 Pr...

Page 82: ...puter You can print a document made on your computer by using the printer driver Printing from a Computer P 76 Using Useful Print Functions You can use the print functions to print files stored in a USB memory device by connecting it directly to the machine without using a computer and to set a requirement that a PIN must be entered before any printing can start Using Useful Print Functions P 118 ...

Page 83: ... driver screens in this manual may differ from your screens You can use the PCL6 printer driver as well as the UFR II printer driver The available print settings vary depending on the printer driver For more information click Help on each printer driver screen About the Printer Driver Help Clicking Help on the printer driver screen displays the Help screen On this screen you can see the detailed d...

Page 84: ...Printing a Document 77 ...

Page 85: ...Specifying Paper Size and Type P 59 1 Open a document in an application and display the print dialog box How to display the print dialog box differs for each application For more information see the instruction manual for the application you are using 2 Select your printer and click Preferences or Properties The screen that is displayed differs depending on the application you are using 3 Specify ...

Page 86: ...n Page Size the document is printed enlarged reduced automatically according to the size specified in Output Size Enlarging or Reducing P 87 Clickable UI You can easily specify the page layout binding position etc intuitively on the preview image For more information click Help on the printer driver screen 4 Click the Paper Source tab and specify the paper source and paper type Printing a Document...

Page 87: ...lowest paper feeder Paper Type Specify the setting according to the type and basis weight of the paper to print on Loading Paper P 37 If Printer Default is selected the paper type specified for Default Paper Type in the setting menu of the operation panel is applied Default Paper Type P 457 If paper is loaded in portrait orientation select the Feed A5 Vertically or Feed Custom Paper Vertically che...

Page 88: ...er ways Canceling Prints P 83 When printing from the Windows Store app in Windows 8 Server 2012 Display the charms on the right side of the screen and use the procedure shown below Windows 8 Server 2012 Devices the printer driver for this machine tap or click Print Windows 8 1 Server 2012 R2 Devices Print the printer driver for this machine tap or click Print If you print using this method only a ...

Page 89: ...f it is displayed go to the desktop and follow the instructions in the displayed dialog box This message appears when the machine is set to display the user name during printing and similar instances LINKS Managing Documents and Checking the Machine Status P 342 Printing a Document 82 ...

Page 90: ...layed Open the printer folder Displaying the Printer Folder P 616 right click your printer icon and click See what s printing or double click the icon of the printer driver for the machine 2 Select the document you want to cancel and click Document Cancel 3 Click Yes Printing of the selected document is canceled Several pages may be output after you cancel printing Canceling from the Remote UI You...

Page 91: ...s up or blinks You can cancel printing from the operation panel while the indicator is lit or blinking 1 Press 2 Use to select the document to cancel and press 3 Select Yes and press The Canceling jobs message is displayed and the selected print job is canceled Several pages may be output after you cancel printing LINKS Basic Printing Operations P 78 Managing Documents and Checking the Machine Sta...

Page 92: ... sided Printing Enlarging or Reducing P 87 Switching 1 Sided and 2 Sided Printing P 89 Collating Printouts by Page P 91 Printing Multiple Pages onto One Sheet P 93 Printing Posters P 95 Printing Booklet P 96 Printing Borders P 98 Printing Dates and Page Numbers P 99 Printing Watermarks P 101 Printing a Document 85 ...

Page 93: ...Printing Specific Pages onto Different Paper P 103 Selecting Document Type P 105 Saving Toner P 107 Combining and Printing Multiple Documents P 109 Printing a Document 86 ...

Page 94: ...ecifying the Original Document and Paper Size Preset Ratio The print ratio is automatically set based on the document and paper size you have specified Basic Settings tab Select the document size in Page Size Select the paper size in Output Size OK Specifying Print Ratio in Increments of 1 Basic Settings tab Select the Manual Scaling check box Enter the print ratio in Scaling OK Printing a Documen...

Page 95: ...ing reducing ratio For example there may be large blank spaces on your printout or portions of the document that are missing The enlarging reducing settings on some applications have priority over those on the printer driver LINKS Basic Printing Operations P 78 Printing a Document 88 ...

Page 96: ...ed printing always make sure that the sub output tray is closed Back Side P 19 2 sided printing may not be available with some sizes and types of paper Paper P 569 Basic Settings tab Select 1 sided Printing or 2 sided Printing in 1 sided 2 sided Booklet Printing Select the position to bind in Binding Location OK 1 sided 2 sided Booklet Printing Select 1 sided Printing or 2 sided Printing For Bookl...

Page 97: ...d pages are opened to the left when bound Short Edge Top Prints a document in such a way that the printed pages are opened to the top when bound Long Edge Top Prints a document in such a way that the printed pages are opened to the top when bound Short Edge Left Prints a document in such a way that the printed pages are opened to the left when bound Gutter Specify a binding margin LINKS Basic Prin...

Page 98: ...lect Off whether the printouts are collated or not depends on the setting made on the application Collate The printouts are grouped into complete sets in sequential page order For example if you are printing three copies of a four page document the printouts will be arranged in the following page order 1 2 3 4 1 2 3 4 1 2 3 4 Group The printouts are not collated The specified number of copies are ...

Page 99: ...LINKS Basic Printing Operations P 78 Printing a Document 92 ...

Page 100: ...ching 1 Sided and 2 Sided Printing P 89 Basic Settings tab In Page Layout select the number of pages to print onto a single sheet In Page Order select the page distribution layout OK Page Layout Select the number of pages to print onto a single sheet from 1 on 1 to 16 on 1 For example to print 16 pages onto a single sheet select 16 on 1 For options such as Poster 2 x 2 see Printing Posters P 95 Pr...

Page 101: ...ut For example if you select Across from Left the first page is printed on the top left and then the rest of the pages are arranged rightward LINKS Basic Printing Operations P 78 Switching 1 Sided and 2 Sided Printing P 89 Printing a Document 94 ...

Page 102: ...r example Poster 2 x 2 OK There are four size settings Poster 1 x 2 Poster 2 x 2 Poster 3 x 3 and Poster 4 x 4 Poster size settings cannot be selected when 2 sided printing is enabled Select 1 sided Printing in 1 sided 2 sided Booklet Printing and then select a poster size setting Select the Print Border check box to add borders on your printouts The borders are helpful if you want to paste the pr...

Page 103: ...lways make sure that the sub output tray is closed Back Side P 19 Booklet printing may not be available with some sizes and types of paper The paper that is available for 2 sided printing is also available for booklet printing See Paper P 569 Basic Settings tab Select Booklet Printing in 1 sided 2 sided Booklet Printing Click Booklet to specify detailed settings as necessary OK OK 1 sided 2 sided ...

Page 104: ...f the pages specified on Sheets per Set Bind each bundle and then combine them as one booklet Select this option when the document has so many pages that you cannot bind them all into a single booklet Specify Booklet Gutter If you are using a stapler or other binding tools specify the margin width for binding your booklet Select the Specify Booklet Gutter check box and specify the margin width in ...

Page 105: ...gins of printouts Page Setup tab Click Page Options Select the border type in Edging OK OK Edging Select the border type Preview Displays a preview with the selected border LINKS Basic Printing Operations P 78 Printing Dates and Page Numbers P 99 Printing Watermarks P 101 Printing a Document 98 ...

Page 106: ...rint Date Specify the position to print the print date Print User Name Specify the position to print the user name logon name for the computer used to print the document Print Page Number Specify the position to print the page number Changing the Print Format of Dates and Page Numbers You can change formatting details such as font and font size when printing dates logon names or page numbers Click...

Page 107: ...Basic Printing Operations P 78 Printing Borders P 98 Printing Watermarks P 101 Printing a Document 100 ...

Page 108: ...pre registered watermarks Page Setup tab Select the Watermark check box Select a watermark from the drop down list OK Watermark Select the Watermark check box to display the list of the watermarks in the drop down list Select a watermark from the menu Edit Watermark Displays the screen to create or edit watermarks Printing a Document 101 ...

Page 109: ...termark name Attributes Alignment Print Style Click each tab to specify the text color or print position of the watermark For more information click Help on the printer driver screen LINKS Basic Printing Operations P 78 Printing Borders P 98 Printing Dates and Page Numbers P 99 Printing a Document 102 ...

Page 110: ... on paper specified in Paper Source Different for First Others and Last You can use different paper for the first page body pages and last page respectively For example you can specify the paper in the multi purpose tray for First Page the paper in the paper drawer for Other Pages body pages and the paper in the multi purpose tray for Last Page You can also print by specifying the paper type in Pa...

Page 111: ...LINKS Basic Printing Operations P 78 Printing a Document 104 ...

Page 112: ...example select General for general use or select Photos when you want to print photo images in optimal print quality General A versatile option that is suitable when printing most documents Publications Suitable when printing documents that have a mix of photo images charts and graphs Graphics Suitable when printing documents that have charts or graphs Photos Suitable when printing photo images De...

Page 113: ...pecify detailed settings for each item selected on Objective click Advanced Settings For more information click Help on the printer driver screen LINKS Basic Printing Operations P 78 Printing a Document 106 ...

Page 114: ...s with lighter print density may become blurred Quality tab Select the document type in Objective Click Advanced Settings Select Toner Save in the Advanced Settings screen Select On from the drop down list OK OK Objective Selecting Document Type P 105 Select the document type for which you want to enable the toner save setting Printing a Document 107 ...

Page 115: ...ther to enable the toner save setting for each document type Specify the toner save setting for each document type listed in Objective In the Advanced Settings screen you can specify various print settings other than toner save settings For more information click Help on the printer driver screen LINKS Basic Printing Operations P 78 Printing a Document 108 ...

Page 116: ...nt all of the pages in the same paper size 1 Open a document in an application and display the print dialog box How to display the print dialog box differs for each application For more information see the instruction manual for the application you are using 2 Select your printer and click Preferences or Properties 3 Select Edit and Preview in Output Method Click OK on the Information pop up scree...

Page 117: ...e documents are added to the Canon PageComposer 6 From the Document Name list select the documents to combine and click To select multiple documents click the documents while holding down SHIFT key or CTRL key 7 Change the settings as necessary and click Combine The documents selected in step 6 are combined Printing a Document 110 ...

Page 118: ... from List Click the Print Settings tab to display the screen for specifying print settings such as the number of copies or 1 sided 2 sided printing The settings specified here are applied to the whole print job For more information click Help on the Canon PageComposer screen Details Displays the print setting screen of the printer driver There are fewer settings available than when using the ordi...

Page 119: ...ame list select the combined document print job you want to print and click Printing starts For instructions on how to cancel printing see Canceling Prints P 83 LINKS Basic Printing Operations P 78 Printing a Document 112 ...

Page 120: ... on the printer driver screen and you can skip the operations to specify the print settings and print immediately Specify TOP SECRET for a watermark and register it as a Profile Just select this Profile when you need it Registering Combinations of Frequently Used Print Settings P 114 Specify 2 on 1 as the user default in the printer driver The next and following print jobs will be performed so tha...

Page 121: ...a Profile P 115 Registering a Profile 1 Change the settings that you want to register as a profile and click Add Click the Basic Settings Page Setup Finishing Paper Source or Quality tabs to specify the print settings on each screen as necessary Various Print Settings P 85 2 Enter a profile name in Name select an icon and then click OK Enter comments on the profile in Comment as necessary Click Vi...

Page 122: ...click OK Changing the settings of the selected profile You can change the settings of a selected profile In addition the changed settings can be registered as another profile LINKS Basic Printing Operations P 78 Changing Default Settings P 116 Printing a Document 115 ...

Page 123: ...driver will be opened with 2 on 1 specified as page layout setting and you will not have to change settings each time you print To perform the following procedure log on to your computer with an administrator account 1 Open the printer folder Displaying the Printer Folder P 616 2 Right click your printer icon and click Printing preferences 3 Change the settings on the print setting screen and clic...

Page 124: ...LINKS Basic Printing Operations P 78 Registering Combinations of Frequently Used Print Settings P 114 Printing a Document 117 ...

Page 125: ...m a computer the data is not printed until the correct PIN is entered on the operation panel of the machine This function is useful when printing confidential documents Printing a Document Secured by a PIN Secured Print P 131 Printing a Document Stored in the Machine Stored Job Print You can save print data sent from a computer onto an SD card The stored data can be printed as many times as you wa...

Page 126: ... Received E mail E Mail Print You can directly print e mail messages and their attached files received in the machine without using a computer Printing Received E mail E Mail Print P 157 Printing a Document 119 ...

Page 127: ...devices memory capacity up to 32 GB Do not use non standard USB memory devices You may not be able to print the files properly depending on the USB memory device Do not connect anything other than a USB memory device USB memory devices cannot be connected via a USB hub or an extension cable Do not use USB memory devices with special functions such as built in security functions The USB port of the...

Page 128: ...lect the file to print and press You can select up to 10 files To clear a selection select the file you have selected marked with and press To clear all selections select Clear All and press To display the contents of a folder select a folder and press or To return to the folder in the upper level press or Folders and files in lower levels or with longer names may not be displayed When you move to...

Page 129: ...device from the machine Disconnect the USB memory device P 128 6 Specify the print settings as necessary Select the desired setting item press and specify the setting Icons in the description Settings for printing PDF files Settings for printing XPS files Settings for printing JPEG files Settings for printing TIFF files Icons are omitted for the settings that are displayed regardless of the file f...

Page 130: ...Specify the resolution for processing print data Use to select the resolution and press 600 dpi This print mode is suitable for printing at a high speed 1200 dpi Edges of characters and graphics can be clearly reproduced at high resolution This print mode is suitable for printing data that contains many small characters 2 Sided Printing Select whether to print on both sides of paper Use to select ...

Page 131: ...dy loaded Use to select the paper source and press When you want to print a PDF file or XPS file specify Auto to automatically select the optimum paper source A paper source with custom size paper loaded cannot be selected Halftones You can select the method to reproduce halftones the intermediate range between the lighter and darker areas of an image PDF files and XPS files Halftones can be speci...

Page 132: ...printing image data such as photos High Resolution Performs fine printing by sharply reproducing the edges of characters This print mode is suitable for printing data of characters and thin lines with a clear finish Match Paper Size Automatically makes enlarged or reduced printouts according to the Printable Area P 572 of the paper The printouts are enlarged or reduced with the original s aspect r...

Page 133: ...ss If you select On some portions of the image may be missing near the edge of the paper or the paper may be partly tainted depending on the original N on 1 Select whether to print multiple pages onto a single sheet by sequentially allocating them from the top left For example to print four pages onto a single sheet select 4 on 1 Use to select the setting and press This setting is not available if...

Page 134: ...ranged in the following page order 1 2 3 4 1 2 3 4 1 2 3 4 Image Orientation Specify the print orientation of an image Use to select the print orientation and press Auto Automatically determines the print orientation based on the width and height of the image Vertical Select when printing a vertically long image Horizontal Select when printing a horizontally long image If the specified setting of ...

Page 135: ... Select Start Printing and press Printing starts To cancel printing use the operation panel Canceling Prints P 83 8 Disconnect the USB memory device 1 Select Remove USB Memory and press 2 Select Yes and press Wait until the message shown below appears 3 Disconnect the USB memory device If you select Sort Files on the screen in step 1 you can change the order of displaying files when you select the...

Page 136: ... or JPEG TIFF Def Set Select the setting item Change the default value of the selected item PDF XPS JPEG TIFF Setting items Select the item you want to set and change the default value Setting the Order of Displaying Files to Print You can set the order in which files to print from a USB memory device are displayed for selection USB Print Settings File Sort Def Set Select the standard of the file ...

Page 137: ...ime Ascend Displays the files in ascending order by date time Date Time Descend Displays the files in descending order by date time LINKS Printing from USB Memory USB Direct Print P 120 Printing a Document 130 ...

Page 138: ...uter to the Machine P 131 Printing Out Secured Documents P 133 Changing the Valid Time Period for Secured Documents P 134 Sending a Secured Document from a Computer to the Machine Follow the procedure below You can send a document protected by a PIN 1 Open a document in an application and display the print dialog box How to display the print dialog box differs for each application For more informa...

Page 139: ...t to change it enter up to 32 alphanumeric characters for a new computer name Enter a number of up to seven digits to PIN 4 Specify the print settings and click OK Click the Basic Settings Page Setup Finishing Paper Source or Quality tab to specify the print settings on each screen as necessary Various Print Settings P 85 5 Click Print or OK Printing a Document 132 ...

Page 140: ...up to 32 alphanumeric characters for a new user name Enter the PIN of up to seven digits If you install the Encrypted Print Driver Add in that comes with the optional SD CARD C1 kit on the machine you can use the encrypted print function with enhanced security Using the Encrypted Print P 136 Printing Out Secured Documents After you send the secured document to the machine print it out within one h...

Page 141: ... and press Printing starts To cancel print jobs use the operation panel Canceling Prints P 83 Changing the Valid Time Period for Secured Documents By default the machine is set to delete secured documents one hour after receiving them unless they are printed You can change this time value within a defined range 1 Press 2 Use select Control Menu and press 3 Select Sec Print Del Time and press 4 Sel...

Page 142: ...LINKS Using the Encrypted Print P 136 Installing an SD Card P 583 Printing a Document 135 ...

Page 143: ...end the secured document to the machine print it out within one hour After that the secured document will be deleted from the SD card and can no longer be printed Encrypted Print Select the encrypted document to print Enter the PIN using the numeric keys About the valid time period for encrypted documents You can change the valid time period for encrypted documents You can use the same changing me...

Page 144: ...turned OFF but the machine is set to automatically delete the data three days later When you want to change the data storage period or prevent the data from being automatically deleted change the applicable settings from the Remote UI Changing the Storage Period for Documents P 141 The saved data can also be deleted manually Manually Deleting Documents P 142 Storing a Document in the Machine 1 Ope...

Page 145: ...cation that you are using Box A place used to store print data in the SD card is called a box Select the number of the box to store the document You can assign a name to the box to facilitate identification of the box Setting a Name or PIN to a Box P 144 5 Specify the print settings and click OK Click the Basic Settings Page Setup Finishing Paper Source or Quality tab to specify the print settings...

Page 146: ...ox Printing a Document Stored in the Machine 1 Press When the machine is offline it does not operate even if you press Set the machine to Online Online key P 25 2 Use to select Stored Job Print and press 3 Select the box number of the document to print and press Printing a Document 139 ...

Page 147: ...starts To cancel printing use the operation panel Canceling Prints P 83 Documents saved on the SD card can also be printed from the Box page of the Remote UI Box Page P 339 Open the box in which documents are saved select the check box for a document to print and click Print LINKS Deleting a Document Stored in the Machine P 141 Setting a Name or PIN to a Box P 144 Installing an SD Card P 583 Print...

Page 148: ... change the settings from the Remote UI The saved documents can also be deleted manually Changing the Storage Period for Documents P 141 Manually Deleting Documents P 142 Changing the Storage Period for Documents 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Control Menu Edit 4 Change the storage period To prevent documents from ...

Page 149: ... is configured so that no users general users other than the administrator can delete the documents To allow end users to operate documents you must change the settings Enabling End Users to Operate Documents P 348 You can delete only the document of which user name matches the one that was used to log on to the Remote UI 2 Click Box Printing a Document 142 ...

Page 150: ...r the PIN and click OK 4 Select the check box of the document to delete and click Delete The selected document is deleted You can click the text link under File Name to check the details of the document It may take some time until the free space of the SD card is increased because the stored data is erased in the background Printing a Document 143 ...

Page 151: ...ng the printer driver If you set a PIN the stored documents can be accessed by only limited users enhancing the security 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Box 3 Click the number of the box for which you want to specify the settings If the box is protected by a PIN When the screen shown below is displayed enter the PIN and click OK 4 Settings Print...

Page 152: ... To set a PIN select the Set PIN check box and enter a number of up to seven digits for the PIN in the PIN text box For confirmation enter the same number in the Confirm text box You cannot use 0 as the first digit of the PIN A number with 0 removed from the first digit will be set as the PIN 6 Click OK Printing a Document 145 ...

Page 153: ...be unavailable depending on the file structure PDF file 1 PS file EPS file JPEG file TIFF file XPS file 1 Version 1 7 is supported You cannot print any image file exceeding the following data size PDF XPS files with SD card installed 2 GB without SD card installed 20 MB PS EPS JPEG TIFF files 2 2 GB 2 If no SD card is installed TIFF files exceeding 20 MB in size may not be printed depending on the...

Page 154: ...ick to print a PS or EPS file Image File Click to print a JPEG or TIFF file XPS Files Click to print an XPS file 4 Click Browse When the dialog box for selecting the file appears select the file to print and click Open When you print a PDF file select File Path Printing a Document 147 ...

Page 155: ...hen you print a PDF file linked to a policy server Specify the Policy Server User Name and Policy Server Password settings 5 Specify the print settings as necessary Print Settings for Direct Print P 150 6 Click Start Printing The screen shown below is displayed and printing starts If you click To Job List the Job Status page is displayed to show the print status Checking Current Status of Print Do...

Page 156: ... It may take some time until printing starts LINKS Using Remote UI P 332 Printing a Document 149 ...

Page 157: ...ear the Prioritize Print Ticket check box If the check box is selected some items are unavailable Icons in the description Settings for printing PDF files Settings for printing PS EPS files Settings for printing JPEG files Settings for printing TIFF files Settings for printing XPS files Icons are omitted for the settings that are displayed regardless of the file format Specify Print Range Printing...

Page 158: ...lect the printing method to reproduce halftones the intermediate range between the lighter and darker areas of an image For PDF files and XPS files you can specify the halftones for each image data type Text Graphics and Image Resolution Prints gradation and lines with a smooth finish This print mode is suitable for printing figures and charts with gradation Gradation Prints vivid images with a to...

Page 159: ...Text Graphics and Image sRGB Color data is converted to black and white data to generate color conscious smooth gradation NTSC Color data is converted to black and white data to generate appearances equivalent to television pictures NTSC Uniform RGB Color data is converted to black and white data to equalize all RGB levels based on the brightness only Print Settings Printing a Document 152 ...

Page 160: ... original aspect ratio kept If Paper Size is set to Auto this item is unavailable Image Orientation Specify the print orientation of an image Auto Automatically determines the print orientation based on the width and height of the image Vertical Select when printing a vertically long image Horizontal Select when printing a horizontally long image If the specified setting of Vertical or Horizontal ...

Page 161: ...or the paper may be partly tainted depending on the original Print 2 Sided Select the check box to print on both sides of the paper Binding Location Select whether to bind the long edge or short edge of the printouts with a binding tool such as a stapler Printing orientation will be changed depending on the specified binding position You can also specify the binding margin Gutter P 397 Long Edge B...

Page 162: ...e following page order 1 1 1 2 2 2 3 3 3 4 4 4 Collate The printouts are grouped into complete sets in sequential page order For example if you are printing three copies of a four page document the printouts will be arranged in the following page order 1 2 3 4 1 2 3 4 1 2 3 4 Comment Print Select whether to print comments Auto Prints comments in the PDF file Off Prints no comments Store in Box You...

Page 163: ...LINKS Printing without Opening a File Direct Print P 146 Printing a Document 156 ...

Page 164: ...essage is printed with e mail header information An HTML e mail message is printed as a plain text If a line without line feed in an e mail message contains more than 1 000 characters excessive characters are placed on a new line and may not be correctly printed An e mail message cannot be printed on paper loaded in the optional envelope feeder When TIFF Spooler is set to On If the e mail message ...

Page 165: ...ve attached files are not printed If the SD card is installed the printable file size is 100 MB or less per file Configuring E Mail Print Settings This section describes how to specify the settings for receiving and printing e mails on this machine Use a computer to specify the settings for receiving e mails and the operation panel of the machine to specify the settings for printing e mails From a...

Page 166: ... mail server are printed If you send e mails that you want to print to the machine in advance you can automatically print the e mails at regular time intervals or print all stored e mails in an arbitrary timing We recommend using the mail address exclusively for E Mail Print because all e mails received into the machine are deleted from the mail server Printing a Document 159 ...

Page 167: ...the specified time intervals You can also specify this setting by using POP3 RX Interval in the setting menu of the operation panel POP3 RX Interval P 393 Preventing E mails from Being Automatically Received Set POP3 RX Interval to 0 If you set 0 you must manually receive e mails Manually Receiving E Mails P 162 POP3 RX Select the check box to enable E Mail Print from the POP3 mail server You can ...

Page 168: ... a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed From the Operation Panel 8 Specify other settings for E Mail Print as necessary Specify whether or not to print the e mail message Print E Mail Text P 428 You can limit the number of pages to print the e mail message Limit E Mail Print P 428 You can specify the set...

Page 169: ...ls 1 Press When the machine is offline it does not operate even if is pressed Set the machine to Online Online key P 25 2 Use to select E Mail Print Utility and press 3 Select Received E Mail and press 4 Select Yes and press The machine is connected to the mail server E Mail Print is started for new e mails in the mailbox of the mail server if any To forward fax documents from Canon multifunction ...

Page 170: ...at could not be received on this machine are printed on the source multifunction printer When the optional SD card is installed on the machine the maximum size of a printable TIFF file is limited to 100 MB LINKS Checking History of Documents P 343 E Mail RX Log List P 538 Printing a Document 163 ...

Page 171: ... 165 Connecting to a Mobile Device 166 Making the Best Use of the Machine by Utilizing Applications 167 Using AirPrint 169 Printing with AirPrint 173 If AirPrint Cannot Be Used 175 Using Google Cloud Print 176 Managing the Machine Remotely 180 Can Be Used Conveniently with a Mobile Device 164 ...

Page 172: ...priate application to perform printing with ease You can also use a mobile device to operate the machine remotely check the printing status and change machine s settings Connecting to a Mobile Device P 166 Making the Best Use of the Machine by Utilizing Applications P 167 Managing the Machine Remotely P 180 Can Be Used Conveniently with a Mobile Device 165 ...

Page 173: ...less LAN router For how to set and operate your wireless LAN router and mobile devices see the instruction manuals for the devices or contact your manufacturers The machine does not come with a wireless LAN router Have one ready as necessary Can Be Used Conveniently with a Mobile Device 166 ...

Page 174: ... machine at any time and from anywhere for example even while you are on the go Using Google Cloud Print P 176 Printing with Mopria This machine also supports Mopria Using Mopria allows you to print with printers of different models from different manufacturers by using common operations and common settings For example assume that Mopria compatible printers of different models from different manuf...

Page 175: ...Can Be Used Conveniently with a Mobile Device 168 ...

Page 176: ...ettings You can register information including the name of the machine and installation location that is used for identifying the machine You can also disable the AirPrint function of the machine Use the Remote UI to change these settings 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration If you are using a mobile device such as iPad iPhone o...

Page 177: ...4 Click Edit 5 Specify the required settings and click OK Can Be Used Conveniently with a Mobile Device 170 ...

Page 178: ...printing so far This phenomenon occurs because mDNS Name Configuring DNS P 220 of IPv4 is also changed automatically In this case add the machine to the Mac again Using the operation panel You can also enable or disable AirPrint from the setting menu of the operation panel Network Check the message AirPrint Off or On Displaying the Screen for AirPrint You can display the screen for AirPrint on whi...

Page 179: ...Trademarks Apple Bonjour iPad iPhone iPod touch Mac Mac OS Mac OS X AirPrint and the AirPrint logo are trademarks of Apple Inc Can Be Used Conveniently with a Mobile Device 172 ...

Page 180: ...ac OS X 10 9 or later when you use USB connection Network Environment You need one of the following environments The Apple device and the machine are connected to the same LAN The Mac and the machine are connected via USB When using USB connection Set USB Connected PC OS to Mac OS USB Connected PC OS P 370 Printing from iPad iPhone or iPod touch 1 Make sure that the machine is turned ON and that i...

Page 181: ...ne is turned ON and that it is connected to your Mac For how to make sure of this see Getting Started Manuals Included with the Machine P 587 2 Add the machine to the Mac from System Preferences Printers Scanners 3 Open a document in an application and display the print dialog box How to display the print dialog box differs for each application For more information see the instruction manual for t...

Page 182: ...the machine are connected to the same LAN If the machine is turned ON it may take several minutes before the machine is ready for communication Make sure that Bonjour on your Apple device is enabled Make sure that the machine is configured to enable printing from a computer even when no department ID and password are entered Blocking Jobs When Department ID Is Unknown P 261 Make sure that the pape...

Page 183: ...or paying all Internet connection fees You may not be able to use this function in some countries or regions Google Cloud Print does not support printing from IPv6 addresses To use Google Cloud Print a Google account is required If you do not have one access Google Web site to create your account Checking the Machine Settings Before setting up Google Cloud Print check the following Make sure that ...

Page 184: ...f or On and press Registering the Machine with Google Cloud Print Registering the machine with Google Cloud Print allows you to print from anywhere 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Network Google Cloud Print Settings Can Be Used Conveniently with a Mobile Device 177 ...

Page 185: ...the Use Google Cloud Print check box and then click OK To reregister the machine To reregister the machine if the owner of the machine has changed or for other reasons unregister the machine and register it again 5 Click the link of the URL displayed for URL for Registration Can Be Used Conveniently with a Mobile Device 178 ...

Page 186: ...gle Chrome You can also register the machine from a mobile device or Google Chrome The machine s display shows the following confirmation screen before completion of the registration Perform Yes to complete the registration To perform the registration the main screen need to be displayed Press to display the main screen and then proceed to the registration For the registration procedure see the in...

Page 187: ...th a Mobile Device Enter the IP address of the machine into the Web browser and start the Remote UI Check the IP address set to the machine in advance Network Status Print P 536 If you have any questions ask your Network Administrator 1 Start the Web browser on your mobile device 2 Enter http the IP address of the machine in the address field If you want to use an IPv6 address enclose the IPv6 add...

Page 188: ...ions 197 Enabling IPP IPPS 203 Setting Up Print Server 212 Configuring the Machine for Your Network Environment 216 Configuring Ethernet Settings 217 Setting a Wait Time for Connecting to a Network 219 Configuring DNS 220 Configuring WINS 226 Configuring SNTP 229 Monitoring and Controlling the Machine with SNMP 232 Configuring Settings for Device Management Software 238 Configuring SMB 242 Configu...

Page 189: ...e machine has also been designed for convenience and ease of use Relax and proceed with the network setup one step at a time Connecting to a Computer Viewing the Machine s Network Settings Connecting to a Network P 183 Configuring for Printing Configuring the Machine for Printing from a Computer P 196 Customizing the Machine for More Convenient Network Experience Configuring the Machine for Your N...

Page 190: ...work For more information see the instruction manuals for the devices you are using or contact the device manufacturers Make sure that the network settings have been completed on the computer If the network has not been set up properly you will not be able to use the machine on the network even if you perform the rest of the procedure below Depending on the network you may need to change settings ...

Page 191: ...ecting to a Wired LAN P 185 Set the IP address At the time of purchase the machine is set to automatically acquire an IP address Change this setting if you want to use a specific IP address Setting IP Addresses P 187 Network 184 ...

Page 192: ...Connect a LAN cable Connect the machine to a router by using a LAN cable Push the connector in until it clicks into place 2 Check that the LNK indicator is lit When the LNK indicator does not light up Problems with the Wired LAN Connection P 498 3 Wait approximately 2 minutes While you wait the IP address is set automatically Network 185 ...

Page 193: ... You can set the IP address manually Setting IP Addresses P 187 LINKS Connecting to a Network P 183 Network 186 ...

Page 194: ... a network requires a unique network IP address Two versions of IP addresses are available IPv4 and IPv6 Configure these settings depending on the network environment To use IPv6 addresses you need to properly configure the IPv4 address settings Network 187 ...

Page 195: ...a Wired LAN P 185 Setting IPv4 Address 1 Press 2 Use to select Network and press When a message appears press 3 Select TCP IP Settings IPv4 Settings IP Mode 4 Configure IP address settings Auto Select to automatically assign an IP address via a protocol such as DHCP Manual Select to configure the IP address settings by manually entering an IP address Automatically assigning an IP address 1 Select ...

Page 196: ...iguring the DNS Dynamic Update Function Configuring DNS P 220 Specifying Settings for the DHCP Server to Constantly Assign the Same IP Address If you do not want to use DHCP BOOTP RARP to assign an IP address Set all the protocols to Off If you set Use DHCP Use BOOTP or Use RARP to On when the DCHP BOOTP RARP servers are unavailable the machine will waste time and communication resources in search...

Page 197: ...UI screen can be displayed with your computer Starting Remote UI P 333 If you have changed the IP address after installing the printer driver By following the procedure for changing the standard TCP IP port described in the Printer Driver Installation Guide specify the port to use again Determining the IP Address to Assign to the Machine When you want to use a fixed IP address for the machine you ...

Page 198: ...ee the instruction manual of your router 1 Display the setting screen of the router 2 Check the range of IP addresses assigned by DHCP The range of IP addresses assigned by DHCP is set according to your router Example DHCP setting screen of the router 3 Determine the IP address of the machine In the example screen shown in step 2 assign an IP address in the range of 192 168 11 66 to 192 168 11 254...

Page 199: ...ond a router A link local address is automatically set when the IPv6 function of the machine is enabled Manual address 1 An address that is entered manually When using this address specify the prefix length and default router address Stateless address 4 An address that is generated automatically using the MAC address of the machine and the network prefix that is advertised by the router Stateless ...

Page 200: ...4 Click Edit in IPv6 Settings 5 Select the Use IPv6 check box and configure the required settings Network 193 ...

Page 201: ...arts with ff or multicast address the address of 0000 0000 all zeros or an address that starts with 0 0 0 0 0 ffff or 0 0 0 0 0 0 Prefix Length Enter a number that indicates how many bits are available for the network address Default Router Address Specify the IPv6 address of the default router as necessary You cannot enter an address that starts with ff or multicast address the address of 0000 00...

Page 202: ...3 Selecting settings from the operation panel You can also enable or disable IPv6 addresses from the setting menu of the operation panel IPv6 Settings P 378 If you changed the IP address after installing the printer driver By following the procedure for changing the standard TCP IP port described in the Printer Driver Installation Guide specify the port to use again LINKS Setting IPv4 Address P 18...

Page 203: ... setup procedures including the printer driver installation For more information see the Printer Driver Installation Guide Printing protocols are rules for delivering document data created on a computer to the machine and can be selected according to the printing purpose or the network environment Ports are gateways for passing document data from a computer to the printer Incorrect port settings a...

Page 204: ... LPD RAW IPP IPPS WSD Web Services on Devices and FTP This section describes the settings of LPD RAW IPP IPPS and WSD To use FTP see Using FTP Clients P 602 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Network TCP IP Settings 4 Configure printing protocols Configuring LPD settings 1 Click Edit in LPD Settings Network 197 ...

Page 205: ...heck box to include the information such as user names and file names on printouts When not printing the information clear the check box RX Timeout Set the time period after which the print job automatically ends when print data cannot be received due to a communication error or some other problem 3 Click OK Configuring RAW settings 1 Click Edit in RAW Settings Network 198 ...

Page 206: ...on to notify the computer of machine status and print completion select the check box When not using clear the check box RX Timeout Set the time period after which the print job automatically ends when print data cannot be received due to a communication error or some other problem 3 Click OK Configuring IPP IPPS settings 1 Click Edit in IPP Print Settings 2 Configure the settings as necessary Net...

Page 207: ...tication When using the user authentication function for IPP Print select the check box and set the user name and password When not using clear the check box User Name Enter up to 24 alphanumeric characters for the user name used in IPP authentication Set Change Password To set or change the password select the check box and enter up to 24 alphanumeric characters for the password in the Password t...

Page 208: ...via WSD This check box is automatically selected when the Use WSD Printing check box is selected Use Multicast Discovery Select the check box to set the machine to reply to multicast discovery messages If the check box is cleared the machine stays in sleep mode even when multicast discovery messages are flowing on the network 3 Click OK 5 Perform a hard reset Click Device Control select Hard Reset...

Page 209: ... occur when the IP address of the machine has been changed or when a printer has been added via the Windows printer folder These errors are typically caused by incorrect printer port settings For example an incorrect port number or port type may have been specified in the computer To fix this type of problem configure the printer port settings by following the procedure for changing the standard T...

Page 210: ...onfigure the IPP print settings by using the Remote UI before staring the procedure Configuring Printing Protocols and WSD Functions P 197 If Using Windows Vista 7 8 Server 2008 Server 2012 Installing the printer driver requires the User Software DVD ROM Insert the User Software DVD ROM into the drive on the computer before starting the procedure Close the setup screen that is displayed when the D...

Page 211: ... machine ipp for the connection destination Example http 192 168 1 81 ipp To use IPPS enter https IP address of the machine ipp for the connection destination Example https 192 168 1 81 ipp When you are using a DNS server enter host name of the machine domain name instead of IP address of the machine example https my_printer example com ipp 6 Click Have Disk Network 204 ...

Page 212: ...iver folder on the User Software DVD ROM If using the IPP authentication function When you are prompted to enter the password enter the user name and password and click OK Configuring Printing Protocols and WSD Functions P 197 9 Proceed with the setting procedure by following the on screen instructions The printer driver is installed To use IPPS install public keys of the machine in the computer I...

Page 213: ...8 1 81 When you are using a DNS server enter host name of the machine domain name instead of IP address of the machine example https my_printer example com 3 Click Continue to this website not recommended Login Page is displayed 4 Click Tools Internet options 5 Select Trusted Sites in the Security tab and click Sites Network 206 ...

Page 214: ...ose 7 Clear the Enable Protected Mode requires restarting Internet Explorer check box when it is selected 8 Click OK The screen returns to the Remote UI screen 9 Exit the Web browser 10 Repeat steps 1 to 3 to start the Remote UI 11 Click Certificate error View certificates in the right of the address field Network 207 ...

Page 215: ...g store and click Browse 15 Select Trusted Root Certification Authorities and follow the on screen instructions to complete the certificate import wizard 16 If you have cleared the Enable Protected Mode requires restarting Internet Explorer check box in step 7 select the check box Network 208 ...

Page 216: ... into the drive on the computer before starting the procedure Close the setup screen that is displayed when the DVD ROM is inserted 1 Open the Printer Folder Displaying the Printer Folder P 616 2 Double click Add Printer 3 Click Next 4 Select A network printer or a printer attached to another computer and click Next Network 209 ...

Page 217: ...p for the connection destination Example http 192 168 1 81 ipp To use IPPS enter https IP address of the machine ipp for the connection destination Example https 192 168 1 81 ipp When you are using a DNS server enter host name of the machine domain name instead of IP address of the machine example https my_printer example com ipp 6 Click Have Disk 7 Click Browse Network 210 ...

Page 218: ...DVD ROM 64 bit operating systems Select UFR II your language x64 Driver folder on the User Software DVD ROM If using the IPP authentication function When you are prompted to enter the password enter the user name and password and click OK Configuring Printing Protocols and WSD Functions P 197 9 Proceed with the setting procedure by following the on screen instructions The printer driver is install...

Page 219: ... install printer drivers over the network depending on the operating system and the bit architecture 32 bit or 64 bit of the print server and client computers When implementing a print server in a domain environment consult your Network Administrator To carry out Department ID Management when using a print server Canon Driver Information Assist Service must be added during the printer driver insta...

Page 220: ...ivers as necessary This operation is required if you want to install printer drivers in other computers running a different bit architecture via the print server 1 Click Additional Drivers 2 Select the check box for the bit architecture that other computers are running and click OK Network 213 ...

Page 221: ...3 Insert the User Software DVD ROM into the drive on the computer and click Browse 4 Specify the folder that contains additional drivers select the INF file and then click Open Select the folder as shown below according to the operating system of the print server If the print server runs a 32 bit operating system Select UFR II your language x64 Driver folder on the User Software DVD ROM If the pri...

Page 222: ... Server 1 Locate the shared printer in the print server Displaying Shared Printers in the Print Server P 617 2 Double click the shared printer 3 Follow the on screen instructions to install the printer drivers LINKS Printing from a Computer P 76 Network 215 ...

Page 223: ...varies depending on the purpose of the network The machine has been designed to be compatible with as many network configurations as possible and it is equipped with a variety of technologies Consult your Network Administrator and set a configuration to suit your network environment Network 216 ...

Page 224: ...river Auto Detect 4 Select whether to configure Ethernet settings automatically or manually Configuring Ethernet settings automatically Select On and press The machine detects and automatically sets the communication mode and the Ethernet type that can be used Configuring Ethernet settings manually 1 Select Off and press 2 Select the communication mode Select Communication Mode Select Half Duplex ...

Page 225: ... When you select 1000 Base T the setting for Communication Mode is changed to Full Duplex 5 Perform a hard reset Performing a Hard Reset P 451 The settings are enabled after the hard reset is performed LINKS Setting a Wait Time for Connecting to a Network P 219 Network 218 ...

Page 226: ... seconds immediately after you change the way that network devices are connected or if you add a new device If this type of problem occurs set a wait time for connecting to the network 1 Press 2 Use to select Network and press When a message appears press 3 Select Wait Time at Startup and press 4 Enter the wait time in seconds and press Use the numeric keys to enter the time 5 Perform a hard reset...

Page 227: ...th an IP address Configure the DNS mDNS or DHCP option settings as necessary Note that the procedures for configuring DNS are different for IPv4 and IPv6 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Network TCP IP Settings 4 Configure DNS settings Network 220 ...

Page 228: ...Secondary DNS Server Address Enter the IP address of a secondary DNS server if any You can also set the IP address from the operation panel IPv4 Settings P 375 Host Name Enter up to 47 alphanumeric characters for the host name of the machine that is to be registered to the DNS server Domain Name Enter up to 47 alphanumeric characters for the name of the domain the machine belongs to such as exampl...

Page 229: ... server You can also specify whether to obtain a host name from the operation panel IPv4 Settings P 375 DNS Dynamic Update Select the check box to enable Option 81 to dynamically update the DNS records through the DHCP server You can also specify whether to perform DNS dynamic update from the operation panel IPv4 Settings P 375 Acquire DNS Server Address Select the check box to enable Option 6 to ...

Page 230: ... IPv6 Addresses P 192 DNS Settings Primary DNS Server Address Enter the IP address of a DNS server You cannot enter an address that starts with ff or multicast address the address of 0000 0000 all zeros or an address that starts with 0 0 0 0 0 ffff or 0 0 0 0 0 0 Secondary DNS Server Address Network 223 ...

Page 231: ...to the DNS server select the check box for Register Manual Address Register Stateful Address or Register Stateless Address mDNS Settings DHCP Option Settings Use mDNS Adopted by Bonjour mDNS multicast DNS is a protocol for associating a host name with an IP address without using DNS Select the check box to enable mDNS This check box can only be selected when the Use IPv6 check box is selected Use ...

Page 232: ... The settings are enabled after the hard reset is performed LINKS Setting IPv4 Address P 188 Setting IPv6 Addresses P 192 Network Status Print P 536 Network 225 ...

Page 233: ...r printer name in an SMB network with an IP address To enable WINS the WINS server must be specified The function is not available in an IPv6 network 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Network TCP IP Settings 4 Click Edit in WINS Configuration Network 226 ...

Page 234: ...nter up to 64 characters depending on the character type Leave the text box blank if there is no scope ID set for your computer SMB Server Name When registering the machine in the WINS server you can specify the server name in the SMB network by entering up to 16 characters depending on the character type You cannot use spaces A server name set in Server Name under SMB Settings is automatically us...

Page 235: ...lso applied to Workgroup Name under SMB Settings 6 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed Selecting settings from the operation panel You can also enable or disable the WINS settings from the setting menu of the operation panel WINS Resolution P 379 LINKS Configuring SMB P 242 Network 228 ...

Page 236: ...en you use SNTP the system checks the time server periodically so that the system clock is always accurate The SNTP of the machine supports both NTP version 3 and SNTP versions 3 and 4 servers 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Network TCP IP Settings Network 229 ...

Page 237: ... Enter the IP address of the NTP or the SNTP server If DNS is available on the network you can enter host name domain name or FQDN of up to 255 alphanumeric characters instead example ntp example com Polling Interval Specify the interval between one synchronization and the next Specify an interval from 1 to 48 hours 6 Click OK 7 Perform a hard reset Click Device Control select Hard Reset and then ...

Page 238: ... Network TCP IP Settings and then clicking Check NTP Server Connection in SNTP Settings that appears If a proper connection has been established the result is displayed as shown below Note that this operation does not adjust the system clock Selecting settings from the operation panel You can also enable or disable the SNTP settings from the setting menu of the operation panel SNTP P 384 Network 2...

Page 239: ...on Because this information is exposed to the network in plain text your network will be vulnerable to attacks If you want to ensure network security disable SNMPv1 and use SNMPv3 SNMPv3 With SNMPv3 you can implement network device management that is protected by robust security features Note that TLS must be enabled for the Remote UI before configuring SNMPv3 Using TLS for Encrypted Communication...

Page 240: ...3 Click Network SNMP Settings 4 Click Edit 5 Specify SNMPv1 settings If you do not need to change SNMPv1 settings proceed to the next step Network 233 ...

Page 241: ... Read Write Permits both viewing and changing the values of MIB objects Read Only Permits only viewing the values of MIB objects Dedicated Community Dedicated Community is a preset community intended exclusively for administrators using Canon software such as imageWARE Enterprise Management Console Select Off Read Write or Read Only for the access privileges to MIB objects Off Does not use Dedicat...

Page 242: ... Encryption No or Authentication No Encryption No for the desired combination of authentication and encryption settings Authentication Algorithm Click the Authentication Yes Encryption Yes or Authentication Yes Encryption No for Security Settings for the algorithm that corresponds to your environment Encryption Algorithm Click the Authentication Yes Encryption Yes for Security Settings for the alg...

Page 243: ...e printer management information of the machine via SNMP To disable monitoring of the printer management information clear the check box Reject SNMP Packets While in Sleep Mode Select the check box to discard SNMP packets received during sleep mode If you do not want to discard the packets clear the check box If you select the check box applications that use the SNMP protocol such as Canon softwar...

Page 244: ...bling Both SNMPv1 and SNMPv3 If both versions of SNMP are enabled it is recommended that MIB access permission in SNMPv1 be set to Read Only MIB access permission can be set independently in SNMPv1 and SNMPv3 and for each user in SNMPv3 Selecting Read Write full access permission in SNMPv1 negates the robust security features that characterize SNMPv3 because most of the machine settings can then b...

Page 245: ... computer If the machine is connected to such a network imageWARE Enterprise Management Console searches the network for the machine by using protocols such as Service Location Protocol SLP to gather information from the machine including the power status SLP settings can be specified via the Remote UI 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Re...

Page 246: ...monitoring by device management software If you do not want to set the machine to respond clear the check box Scope Name To include the machine into a specific scope enter up to 32 characters for the scope name 3 Click OK Notifying a device management software of the power status of the machine 1 Click Edit in Sleep Mode Notification Settings 2 Select the Notify check box and specify the required ...

Page 247: ...pass Enter a number from 0 to 254 Notification Interval Specify how often the machine notifies a device management software of its power status Enter a number in seconds from 60 to 65535 3 Click OK 5 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed Using the operation panel You can also enable or disable d...

Page 248: ...LINKS Entering Sleep Mode P 68 Network 241 ...

Page 249: ...n the SMB network SMB supports only NetBIOS over TCP IP and does not support NetBEUI Configure the IP address before configuring the SMB settings Setting IP Addresses P 187 SMB is enabled only when the optional SD card is installed in the machine 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Network SMB Settings 4 Click Edit Netw...

Page 250: ...figuration is automatically used for Server Name if any A change to the server name in Server Name is also applied to SMB Server Name under WINS Configuration Workgroup Name To specify the name of the work group to which the machine belongs you can enter up to 16 characters depending on the character type If there is no workgroup in your network environment create a workgroup on Windows and enter ...

Page 251: ... of the machine you can enter up to 13 characters depending on the character type You cannot use spaces 6 Click OK 7 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed Continue to Configuring Settings on the Computer for Printing P 245 Using the operation panel You can also enable or disable the SMB server f...

Page 252: ...via SMB network Connecting to the SMB Network P 245 Installing the Printer Driver P 246 Connecting to the SMB Network 1 Display Local Area Connection Properties Displaying Local Area Connection Properties P 621 2 Select the Client for Microsoft Networks check box 3 Select the Internet Protocol Version 4 TCP IPv4 or Internet Protocol check box and click Properties 4 Click the General tab Advanced N...

Page 253: ...Install the printer driver by following the procedure described in the Printer Driver Installation Guide When a port selection screen appears during installation Follow the procedure below 1 Click Add Port 2 Select Network and click OK 3 From the list select Workgroup Name Server Name and Printer Name that were specified in the SMB protocol settings in this order Configuring SMB P 242 Network 246 ...

Page 254: ...g the Machine s Functions 277 Restricting the Printing Operations 278 Restricting USB Functions 282 Restricting Operation Panel Functions 285 Disabling HTTP Communication 288 Disabling Remote UI 289 Disabling the LAN Port 290 Hiding the Print Job History 291 Implementing Robust Security Features 293 Using TLS for Encrypted Communications 294 Configuring IPSec Settings 298 Configuring IEEE 802 1X A...

Page 255: ...security functions Set the necessary configuration depending on your network environment You can configure the best security system by building an environment that inhibits access to printers on your in house network via the Internet and using such environment together with the machine s security features Preventing Unauthorized Access P 250 Establishing the Basics of Information Security Protecti...

Page 256: ... from Unauthorized Access 0X7U 03R Prevent unauthorized third parties from accessing and using the machine You can implement multiple security measures such as managing user access privileges and using firewalls Security 249 ...

Page 257: ...participating in a computer network A global IP address is used for the communication connecting to the Internet and a private IP address is used for the communication within a local area network such as a LAN in the company If a global IP address is assigned your printer multifunction machine is open to the public and can be accessed via the Internet Thus the risk of information leakage due to un...

Page 258: ...tion on the TLS Encrypted Communication see Implementing Robust Security Features P 293 and on the procedures to specify see Using TLS for Encrypted Communications P 294 Setting PIN to Manage Information Stored in the Printer If a malicious third party attempts to gain unauthorized access to a printer multifunction machine setting PIN to information stored in the machine will reduce the risk of in...

Page 259: ...equires the System Manager password The password is set to 7654321 by default and can be changed to allow only specific administrators to change the settings Setting the System Manager Password P 253 Department ID Department ID Management Department ID is an account for managing printing jobs You can register multiple Department IDs to specify access privileges for a user or group of users If a us...

Page 260: ...security of the machine so make sure that only Administrators know the System Manager password The factory default setting of the System Manager password is 7654321 Note that it is not preferable to use this value as it is from the viewpoint of security It is recommended that you change the value by using the following procedure 1 Start the Remote UI and log on in Management Mode Starting Remote U...

Page 261: ...efault password is 7654321 6 Enter a new password Set Change Password To set or change the password select the check box and enter up to 16 alphanumeric characters for the password in the Password text box For confirmation enter the same password in the Confirm text box Security 254 ...

Page 262: ...tion Enter up to 128 characters for the contact information of the administrator E Mail Address Enter up to 64 alphanumeric characters for the e mail address of the administrator System Manager Comment Enter up to 128 characters for comments of the administrator Be sure to remember the password that you have set If you have forgotten the password contact your local authorized Canon dealer or the C...

Page 263: ...ditional settings are required if you want to enable Department ID Management for printing from a computer Registering Editing Department ID and PIN P 256 Enabling the Department ID Management P 257 Setting the Department ID Management for Printing from the Computer P 260 Blocking Jobs When Department ID Is Unknown P 261 To manage the print status of each department Checking the Number of Pages Pr...

Page 264: ...ven digits both in the PIN and Confirm text boxes Editing the settings of the registered Department ID 1 Click the corresponding text link under Department ID to edit 2 Change the settings as necessary and click OK Deleting a Department ID Click Delete on the right of the Department ID you want to delete click OK Enabling the Department ID Management After you register as many Department IDs as ne...

Page 265: ... Registration 3 Click Department ID Management Settings 4 Select the Enable Department ID Management check box and click OK Enable Department ID Management Select the check box to enable Department ID Management If you do not want to use Department ID Management clear the check box Security 258 ...

Page 266: ...airs for TLS encrypted communication Using TLS for Encrypted Communications P 294 After completing the settings of key pairs configure the settings shown below Log on to the Remote UI in Management Mode Starting Remote UI P 333 Settings Registration Network TCP IP Settings Edit in Department ID Management PIN Confirmation Settings Select the Use Department ID Management PIN Confirmation check box ...

Page 267: ... and PIN as necessary To perform the following procedure log on to your computer with an administrator account 1 Open the printer folder Displaying the Printer Folder P 616 2 Right click your printer icon and click Printer properties or Properties 3 Click the Device Settings tab and specify the required settings 1 Select the Use Department ID Management check box and click Settings on the right of...

Page 268: ...Department ID PIN at Device Select the check box if the machine and the computer are connected via a USB or WSD port 3 Click OK Logging on to the machine When you try to print from a computer when Department ID Management is enabled the following pop up screen is displayed unless the Confirm Department ID PIN When Printing check box is cleared Blocking Jobs When Department ID Is Unknown The factor...

Page 269: ...x and click OK If you clear the check box users cannot print by a method that is not supported by Department ID Management or perform Direct Print from the Remote UI that the users log on in Management Mode LINKS Setting Access Privileges P 252 Setting the System Manager Password P 253 Security 262 ...

Page 270: ...ppears press 3 Select Remote UI Settings RUI Access Sec Set 4 Select On and press 5 Select Remote UI Access PIN and press 6 Set a PIN Enter up to 7 digits and press As Confirm PIN is displayed for confirmation enter again the same PIN digits If Remote UI settings are initialized The Remote UI Access PIN is also initialized After an initialization reset the PIN Initializing Menu P 551 LINKS Setting...

Page 271: ...rized third parties can access computers and other communication devices that are connected to a network To prevent this unauthorized access specify the settings for packet filter a feature that restricts communication to devices with specified IP addresses or MAC addresses Security 264 ...

Page 272: ...addresses by specifying port numbers Up to 16 IP addresses or ranges of IP addresses can be specified for both IPv4 and IPv6 The maximum number of port numbers that can be specified for a single IP address is 50 The packet filters described in this section control communications over TCP UDP and ICMP 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Regi...

Page 273: ...Address TX Filter Select to restrict sending data from the machine to a computer by specifying IPv6 addresses IPv6 Address RX Filter Select to restrict receiving data from the machine to a computer by specifying IPv6 addresses and the port number 5 Specify the settings for packet filtering For TX Filter Select the default policy to allow or reject the communication of other devices with the machin...

Page 274: ...sses Communications with other devices are prohibited 2 Specify address exceptions Enter the IP address or the range of IP addresses in Register Address and click Add Check for entry errors If IP addresses are incorrectly entered you may be unable to access the machine from the Remote UI in which case you need to set Address Filter to Off Address Filter P 392 When you have selected Reject under De...

Page 275: ... check box enter a port number 1 to 65535 in Port Number and click Add Check for entry errors If IP addresses or the port numbers are incorrectly entered you may be unable to access the machine from the Remote UI in which case you need to set Address Filter to Off Address Filter P 392 To delete a set port number Select the port number to delete and click Delete Security 268 ...

Page 276: ... the machine Allow Select to block communication packets when they are sent to or received from devices whose IP addresses are entered in Exception Addresses Communications with other devices are permitted Reject Select to pass communication packets only when they are sent to or received from devices whose IP addresses are entered in Exception Addresses Communications with other devices are prohib...

Page 277: ...Execute The settings are enabled after the hard reset is performed Using the operation panel You can also enable or disable IP address filtering from the Setting menu of the operation panel Address Filter P 392 LINKS Specifying MAC Addresses for Firewall Rules P 271 Security 270 ...

Page 278: ...C addresses or block devices with specified MAC addresses but permit other communications Up to 50 MAC addresses can be specified 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security MAC Address Filter 4 Click Edit for a filter type Security 271 ...

Page 279: ... Filter Select the check box to restrict communication Clear the check box to disable the restriction Default Policy Select the precondition to allow or reject other devices to communicate with the machine Allow Select to block communication packets when they are sent to or received from devices whose MAC addresses are entered in Exception Addresses Communications with other devices are permitted ...

Page 280: ...ter Outgoing multicast and broadcast packets cannot be filtered Deleting a MAC address from exceptions Select a MAC address and click Delete 3 Click OK 6 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed Using the operation panel You can also enable or disable MAC address filtering from the setting menu of ...

Page 281: ...s management of traffic between in house and outside networks but also blocks unauthorized access and consolidates anti virus protection for enhanced security When you use Google Cloud Print to print over the Internet you can enhance security by setting a proxy When setting a proxy make sure that you have the necessary proxy information including the IP address port number and a user name and pass...

Page 282: ...x to also use the specified proxy server for communication with devices in the same domain Use Proxy Authentication To enable authentication by the proxy server select the check box and enter up to 24 alphanumeric characters for the user name in the User Name text box Set Change Password To set or change the password for the proxy authentication when it is enabled select the check box and enter up...

Page 283: ...enabled after the hard reset is performed Using the operation panel Proxy settings can also be accessed from the setting menu of the operation panel Proxy Settings P 382 LINKS Using Google Cloud Print P 176 Security 276 ...

Page 284: ...functions Restricting the Printing Functions Restricting the Printing Operations P 278 Restricting USB Functions Restricting USB Functions P 282 Restricting Operation Panel Functions Restricting Operation Panel Functions P 285 Restricting Network Functions Including HTTP Communications Disabling HTTP Communication P 288 Disabling Remote UI P 289 Disabling the LAN Port P 290 Hiding the Print Job Hi...

Page 285: ...ties to use the machine To use this function you must install an optional SD card Installing an SD Card P 583 Even when the printing operations are restricted settings lists and reports can be printed Printing Reports and Lists P 536 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security Management Settings Security 278 ...

Page 286: ...4 Click Edit 5 Enter the System Manager password in Current System Manager Password 6 Select the Restrict Printer Jobs check box and click OK Security 279 ...

Page 287: ... enabled after the hard reset is performed When the printing operations are restricted Only Stored Job Print can be performed from the printer drivers Printing a Document Stored in the Machine Stored Job Print P 137 Only PDF PS EPS and XPS files stored in boxes can be printed from the Remote UI Printing without Opening a File Direct Print P 146 USB Direct Print from the USB memory device and E mai...

Page 288: ...Printing a Document Stored in the Machine Stored Job Print P 137 Security 281 ...

Page 289: ...P 282 Restricting the USB Direct Print Function P 283 Restricting the USB Connection with a Computer You can disable the USB port for connecting a computer located on the back side of the machine Connection to a computer via USB will be disabled but a USB memory device can be connected to the USB port on the right side of the machine 1 Press 2 Use to select Interface and press 3 Select Interface S...

Page 290: ...ing the USB Direct Print Function You can disable printing data from a USB memory device This makes it impossible to print data stored in the USB memory 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security Management Settings 4 Click Edit Security 283 ...

Page 291: ...able direct printing from a USB memory device Select the check box to enable printing from a USB memory device If you also select the Automatically Display USB Direct Print Screen check box the USB Direct Print screen will be automatically displayed when a USB memory device is attached to the machine LINKS Printing from USB Memory USB Direct Print P 120 Security 284 ...

Page 292: ...of the keys on the operation panel to prevent the settings of the machine from being carelessly changed 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security Management Settings 4 Click Edit Security 285 ...

Page 293: ...ck box of the key to restrict and click OK Keys to Lock You can select the check box to lock the corresponding key even when it is pressed on the operation panel Clear the check box to unlock the key You can also lock the Setup key from the operation panel Mng Settings P 371 Security 286 ...

Page 294: ... Functions of the Keys Operation Panel P 24 Security 287 ...

Page 295: ...ilities such as the Remote UI WSD printing and printing with Google Cloud Print 1 Press 2 Use to select Network and press When a message appears press 3 Select TCP IP Settings HTTP 4 Select Off and press Off Disables HTTP communication On Enables HTTP communication 5 Perform a hard reset Performing a Hard Reset P 451 The settings are enabled after the hard reset is performed LINKS Using Remote UI ...

Page 296: ...u might want to disable the Remote UI to reduce the risk of having your machine controlled remotely over the network by malicious third parties 1 Press 2 Use to select Network and press When a message appears press 3 Select Remote UI Settings Remote UI 4 Select Off and press Off Disables the Remote UI On Enables the Remote UI 5 Perform a hard reset Performing a Hard Reset P 451 The settings are en...

Page 297: ...network blocking malicious third party intrusions via the LAN port 1 Press 2 Use to select Interface and press 3 Select Interface Selection and press When a message appears press 4 Select Network and press 5 Select Off and press Off Disables the LAN port On Enables the LAN port 6 Perform a hard reset Performing a Hard Reset P 451 The settings are enabled after the hard reset is performed Security ...

Page 298: ...ote UI screen and printing the print history list The print job history is updated and maintained even if it is set to be hidden so that administrators can view the history as necessary 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security Display Job Log 4 Click Edit Security 291 ...

Page 299: ...he check box Allow to Retrieve Job Log with Management Software If you select the check box device management software such as imageWARE Enterprise Management Console can be used to obtain a print job history Clear the check box to disable the management software to obtain the print job history This function is automatically enabled when the Display Job Log check box is selected LINKS Checking His...

Page 300: ...eb browser or an e mail application IPSec encrypts the whole or payloads of IP packets This enables IPSec to offer a more versatile security system than TLS Configuring IPSec Settings P 298 IEEE 802 1X Authentication IEEE 802 1X is a standard and mechanism for blocking unauthorized access to the network by collectively managing user authentication information If a device tries to connect to the 80...

Page 301: ...k TLS must be enabled when the Remote UI is used for specifying settings for IPSec Pre Shared Key Method IEEE 802 1X authentication TTLS PEAP or SNMPv3 To use TLS encrypted communication you need to set a key pair and enable the TLS function Have a key pair to use ready Configuring Settings for Key Pairs and Digital Certificates P 315 1 Start the Remote UI and log on in Management Mode Starting Re...

Page 302: ... or the certificate icon Verifying Key Pairs and Digital Certificates P 329 If Default Key Settings is not displayed When TLS is already enabled by Remote UI Settings or IPP Print Settings Default Key Settings is not displayed To change the key to use refer to step 6 and clear the Use TLS check boxes under Remote UI Settings or IPP Print Settings respectively 6 Enable TLS for the Remote UI Using T...

Page 303: ...ct the check box When not using clear the check box Using TLS for a function that is compatible with encrypted communication Using TLS for IPP printing Make the following setting to perform IPP printing using TLS For other IPP print settings see Configuring Printing Protocols and WSD Functions P 197 Security 296 ...

Page 304: ...emote UI Settings P 390 Starting the Remote UI with TLS If you try to start the Remote UI when TLS is enabled a security alert may be displayed regarding the security certificate In this case check that the correct URL is entered in the address field and then proceed to display the Remote UI screen Starting Remote UI P 333 LINKS Generating Key Pairs P 317 Using CA issued Key Pairs and Digital Cert...

Page 305: ...ine Registering Security Policies P 299 Enabling IPSec Communication P 306 System Requirements IPSec that is supported by the machine conforms to RFC4301 RFC4302 RFC4303 and RFC4305 Operating systems supported by communication partners Windows Vista 7 8 Server 2003 Server 2008 Server 2012 Connection mode Transport mode Key exchange protocol IKEv1 Print Mode Main mode Aggressive mode Authentication...

Page 306: ... registered You can register multiple policies according to a combination of the IP address and the port number After registering policies specify the order in which they are applied Selector Selector defines conditions for IP packets to apply IPSec communication Selectable conditions include IP addresses and port numbers of the machine and the devices to communicate with IKE IKE configures the IK...

Page 307: ...3 Click Security IPSec Settings 4 Click IPSec Policy List 5 Click Register IPSec Policy Security 300 ...

Page 308: ...eck box Policy Name Enter up to 24 alphanumeric characters for a name that is used for identifying the policy Enable Policy Select the check box to enable the policy When not using the policy clear the check box 7 Specify the selector settings Local Address Security 301 ...

Page 309: ...er devices to apply the policy from the list shown below All IP Addresses Select to use IPSec for all IP packets All IPv4 Address Select to use IPSec for all IP packets that are sent to or from an IPv4 address All IPv6 Address Select to use IPSec for all IP packets that are sent to or from an IPv6 address IPv4 Manual Settings Select to specify a single IPv4 address or a range of IPv4 addresses to ...

Page 310: ...Algorithm To automatically set the algorithm that is used for key exchange select the Auto check box If you select the check box the algorithm is set as shown below Authentication SHA1 and MD5 Encryption 3DES CBC and AES CBC DH Group Group 2 1024 To manually set the algorithm clear the check box and select the algorithm Authentication Select the hash algorithm Encryption Select the encryption algo...

Page 311: ...ate or verify the certificate by clicking the corresponding text link under Key Name or the certificate icon Verifying Key Pairs and Digital Certificates P 329 9 Specify the IPSec Network Settings Use PFS Select the check box to enable Perfect Forward Secrecy PFS for IPSec session keys Enabling PFS enhances the security while increasing the load on the communication Make sure that PFS is also enab...

Page 312: ...lect Auto ESP Authentication ESP is enabled and the authentication algorithm is set to SHA1 and MD5 ESP Encryption ESP is enabled and the encryption algorithm is set to 3DES CBC and AES CBC Using ESP Choose ESP and select the authentication algorithm and encryption algorithm ESP Authentication Select the hash algorithm to use for ESP authentication ESP Encryption Select the encryption algorithm fo...

Page 313: ... Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after a hard reset is performed Enabling IPSec Communication After completion of registering security policies enable the IPSec communication 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration Security 306 ...

Page 314: ...3 Click Security IPSec Settings 4 Click Edit 5 Select the Use IPSec check box and click OK Security 307 ...

Page 315: ...nding receiving the packets that are not available for the policies clear the check box 6 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed Using the operation panel You can also enable or disable IPSec communication from the setting menu of the operation panel IPSec P 385 LINKS Configuring Settings for Key...

Page 316: ...tificates P 326 TLS The machine and the authentication server authenticate each other by mutually verifying their certificates A key pair issued by a certification authority CA is required for the client authentication when authenticating the machine For the server authentication a CA certificate installed via the Remote UI can be used in addition to a CA certificate preinstalled in the machine TT...

Page 317: ...3 Click Network IEEE 802 1X Settings 4 Click Edit 5 Select the Use IEEE 802 1X check box enter the login name in the Login Name text box and specify the required settings Security 310 ...

Page 318: ...rtificate You cannot use TLS with TTLS or PEAP 2 Select a key from the list of keys and certificates and click Default Key Settings Viewing details of a key pair or certificate You can check the details of the certificate or verify the certificate by clicking the corresponding text link under Key Name or the certificate icon Verifying Key Pairs and Digital Certificates P 329 Setting TTLS PEAP 1 Se...

Page 319: ...lick the PAP radio button 2 Click Change User Name Password To specify a user name other than the login name clear the Use Login Name as User Name check box Select the check box if you want to use the login name as the user name 3 Set the user name password and click OK Security 312 ...

Page 320: ... password select the check box and enter up to 24 alphanumeric characters for the new password both in the Password and Confirm text boxes 6 Click OK 7 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed Security 313 ...

Page 321: ...ation panel You can also enable or disable IEEE 802 1X authentication from the setting menu of the operation panel IEEE802 1X P 392 LINKS Configuring Settings for Key Pairs and Digital Certificates P 315 Security 314 ...

Page 322: ...or third parties to abuse digital certificates A digital certificate that contains a public key of a certification authority CA is referred to as a CA certificate CA certificates are used for verifying the device the machine is communicating with for features such as printing with Google Cloud Print or IEEE 802 1X authentication Up to 150 CA certificates can be registered including the 72 certific...

Page 323: ... certificates 2 Not supported when the operating system of the device the machine communicates with is Windows 8 Server 2012 Encrypted communication may also be unavailable with other Windows versions depending on the program update status 3 SHA384 RSA and SHA512 RSA are available only when the RSA key length is 1024 bits or more The machine does not support use of a certificate revocation list CR...

Page 324: ...lf signed certificates are used with key pairs generated in Network Communication With a Key and Certificate Signing Request CSR you can apply for a CA issued digital certificate for the key pair generated by the machine Generate Network Communication Key P 317 Generate Key and Certificate Signing Request CSR P 320 Generate Network Communication Key 1 Start the Remote UI and log on in Management M...

Page 325: ...ck OK A key pair cannot be deleted if it is currently used for some purpose such as when TLS or IEEE 802 1X is displayed under Key Usage In this case disable the function or replace the key pair before deleting it 5 Select Network Communication and click OK 6 Specify settings for the key and certificate Security 318 ...

Page 326: ...Settings Validity Start Date yyyy mm dd Enter the validity start date of the certificate in the range between 01 01 2000 and 31 12 2037 Validity End Date yyyy mm dd Enter the validity end date of the certificate in the range between 01 01 2000 and 31 12 2037 A date earlier than Validity Start Date yyyy mm dd cannot be set Country Region Enter up to 2 characters for the Internet country code State ...

Page 327: ...ame when the DNS server is used Enabling IPP IPPS P 203 7 Click OK Keys for network communication may take approximately 10 to 15 minutes to generate After a key pair is generated it is automatically registered to the machine Generate Key and Certificate Signing Request CSR 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security K...

Page 328: ...ey pair cannot be deleted if it is currently used for some purpose such as when TLS or IEEE 802 1X is displayed under Key Usage In this case disable the function or replace the key pair before deleting it 5 Select Key and Certificate Signing Request CSR and click OK 6 Specify settings for the key and certificate Security 321 ...

Page 329: ...Signing Request CSR Settings Country Region Enter up to 2 characters for the Internet country code State City Enter up to 24 alphanumeric characters for the location as necessary Organization Organization Unit Enter up to 24 alphanumeric characters for the organization name as necessary Common Name Enter up to 41 alphanumeric characters for the common name of the certificate as necessary Common Na...

Page 330: ...certification authority Register the digital certificate issued by the certification authority You cannot use the key pair generated by the Certificate Signing Request CSR until the certificate is registered Once the certification authority has issued the digital certificate register it using the procedure below 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click S...

Page 331: ...e 6 Click Browse in File Path specify the file for the certificate signing request and click Register LINKS Using CA issued Key Pairs and Digital Certificates P 326 Verifying Key Pairs and Digital Certificates P 329 Security 324 ...

Page 332: ...Using TLS for Encrypted Communications P 294 Configuring IPSec Settings P 298 Security 325 ...

Page 333: ... of the machine Key and Certificate Requirements P 315 Up to 8 key pairs including the preinstalled ones can be registered and up to 150 CA certificates including the 72 preinstalled ones can be registered 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security Key and Certificate Settings or CA Certificate Settings Click Key and ...

Page 334: ... is currently used for some purpose such as when TLS or IEEE 802 1X is displayed under Key Usage In this case disable the function or replace the key pair before deleting it The preinstalled CA certificate cannot be deleted 5 Click Install Deleting a key pair or CA certificate Click Delete on the right of the file you want to delete and then click OK 6 Click Browse specify the file to install and ...

Page 335: ...characters for the name of the key pair to be registered Password Enter up to 24 alphanumeric characters for the password of the private key set for the file to be registered Registering a CA certificate Click Register on the right of the CA certificate you want to register LINKS Generating Key Pairs P 317 Verifying Key Pairs and Digital Certificates P 329 Using TLS for Encrypted Communications P ...

Page 336: ...ature 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security Key and Certificate Settings or CA Certificate Settings Click Key and Certificate Settings to verify a key pair or CA Certificate Settings to verify a CA certificate 4 Click the icon for the key pair or certificate that you want to verify Security 329 ...

Page 337: ...en 5 Check the details of the certificate and click Certificate Verification The result from verifying the certificate is displayed as shown below LINKS Generating Key Pairs P 317 Using CA issued Key Pairs and Digital Certificates P 326 Security 330 ...

Page 338: ... UI Screens 336 Managing Documents and Checking the Machine Status 342 Enabling End Users to Operate Documents 348 Setting Up Menu Options from Remote UI 351 Saving Loading Registered Data 353 Saving Registered Data 354 Loading Registered Data 356 Using Remote UI 331 ...

Page 339: ...he Remote UI Managing Documents and Checking the Machine Status P 342 Setting Up Menu Options from Remote UI P 351 Saving Loading Registered Data P 353 Basics of the Remote UI Starting Remote UI P 333 Remote UI Screens P 336 System Requirements The following environment is required to use the Remote UI In addition set the Web browser to enable Cookies Microsoft Internet Explorer 7 0 or later Displ...

Page 340: ... fe80 2e9e fcff fe4e dbce If using a DNS server You can enter host name of the machine domain name instead of IP address of the machine example http my_printer example com If a security alert is displayed A security alert may be displayed when the Remote UI communication is encrypted Using TLS for Encrypted Communications P 294 When certificate settings or TLS settings have no errors continue brow...

Page 341: ...name About User Name By default User Name is not displayed to disable general users to operate documents If you want to operate documents in General User Mode log on in Management Mode and enable Allow General User Job Operation Enabling End Users to Operate Documents P 348 Remote UI Access PIN If Remote UI Access PIN is displayed enter the PIN Setting a Remote UI PIN P 263 When the Department ID ...

Page 342: ...Using Remote UI 335 ...

Page 343: ...og Out Logs off from the Remote UI The Login page will be displayed Mail to System Manager Displays a window for creating an e mail to the system manager specified in Management Settings under Security Refresh Icon Refreshes the currently displayed page Device Basic Information Displays the current status of the machine and error information If an error has occurred the link to the Error Informati...

Page 344: ...print jobs Settings Registration Displays Settings Registration page When you have logged on in Management Mode you can change the settings items and save load the registered data Setting Up Menu Options from Remote UI P 351 Box only when an optional SD card is installed Displays the Box page You can print and delete documents stored in the machine Printing a Document Stored in the Machine Stored ...

Page 345: ...d to display the currently displayed page You can check what page is currently displayed Refresh Icon Refreshes the currently displayed page Top Icon Moves the scroll box up to the top of the page when the page is scrolled down Settings Registration Page To Portal Returns to Portal Page main page Menu Click an item the content is displayed in the right page Setting Up Menu Options from Remote UI P...

Page 346: ...ings on the Settings Registration page only when you have logged on in Management Mode If you log on in General User Mode Utility Menu Device Control Department ID Management and Import Export are not displayed Box Page To Portal Returns to Portal Page main page Box Displays a list of boxes You can open a box to check detailed information of the documents stored in the box print and delete the doc...

Page 347: ...lick Open to open the box of the entered number Box List You can click the text link under Box Number to open the applicable box Top Icon Moves the scroll box up to the top of the page when the page is scrolled down Direct Print Page To Portal Returns to Portal Page main page Menu Displays the page for specifying the file format of a file to be printed by Direct Print Printing without Opening a Fi...

Page 348: ...s the series of pages you opened to display the currently displayed page You can check what page is currently displayed Top Icon Moves the scroll box up to the top of the page when the page is scrolled down Using Remote UI 341 ...

Page 349: ... can check the print status currently being printed or waiting to be printed of the documents designated to be printed from a computer and delete or interrupt documents Log on to the Remote UI Starting Remote UI P 333 Status Monitor Cancel Job Status Cancel You can delete documents that are being printed or waiting to be printed Interrupt Temporarily stops the current print job in progress and sta...

Page 350: ...ow General User Job Operation Enabling End Users to Operate Documents P 348 If you entered your user name when you logged on in General User Mode your user name will only be displayed on the documents that you printed Click Job No on the paused documents and secure documents to display detailed information You can check the user name and the page count of the printed document Checking History of D...

Page 351: ...t be 1 5 GB or less 421 The e mail message size exceeds 25 MB If the SD card is installed on the machine the message size of an e mail to send must be 25 MB or less 422 The size of an attached file exceeds 100 MB If the SD card is installed on the machine the size of each attached file must be 100 MB or less 423 A received attached file is in an unsupported format Attached files must be in JPEG or...

Page 352: ...ge on the display of the machine When an Error Message Appears P 480 If two or more errors occur only the error code of a lower number is displayed You can also check error codes by using the E Mail RX History List E Mail RX Log List P 538 Display print history only When you select the print type from the drop down list and click Display the history of the selected print type is displayed in list ...

Page 353: ...tor Cancel Device Features Checking System Manager Information Information about the machine and the system manager is displayed This information is what has been set in Security Management Settings on the Settings Registration page Setting the System Manager Password P 253 Log on to the Remote UI Starting Remote UI P 333 Status Monitor Cancel Device Information Using Remote UI 346 ...

Page 354: ...nt Total Counter The total number of pages that have been printed is displayed Log on to the Remote UI Starting Remote UI P 333 Status Monitor Cancel Check Counter LINKS Remote UI Screens P 336 Using Remote UI 347 ...

Page 355: ...hat you can delete or interrupt the documents even when you log on to the Remote UI in General User Mode 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security Management Settings 4 Click Edit Using Remote UI 348 ...

Page 356: ...eration check box and click OK Allow General User Job Operation If you select the check box general users will be able to operate the documents of which the user name matches the one that was used to log on When you do not want to allow general users to operate documents clear the check box Using Remote UI 349 ...

Page 357: ...LINKS Remote UI Screens P 336 Using Remote UI 350 ...

Page 358: ...t using the Remote UI 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click the menu item you want to set and click Edit For more information about the settings menu see each item below Menu items Referents Preferences Control Menu Control Menu P 361 Paper Source Settings Select Feeder Menu P 453 Network Network P 375 Using Remote UI 351...

Page 359: ...ngs Department ID Management Setting the Department ID Management P 256 Security Security P 248 Import Export Saving Loading Registered Data P 353 License Other You can change messages shown on the message board and the link to the support page that are displayed on the Portal Page main page You can register or update software Function Guide for Software Registration and Update You may not be able...

Page 360: ...r is turned ON wait until the Starting up 80 Initializing MEAP Do not turn power OFF message disappears If you proceed to an import export operation while this message is displayed saving loading of registered data cannot be performed correctly Do not turn OFF the machine until the export import process is complete It may take a few minutes to complete the process If the machine is turned OFF duri...

Page 361: ...computer It is recommended that you regularly back up important settings 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Import Export Export 4 Select the settings to export and set the encryption password Using Remote UI 354 ...

Page 362: ...ttings Specific to Print Mode P 417 select this check box Encryption Password Enter the password to encrypt data to be exported using up to 32 characters Enter the same password in Confirm If no password is set data exporting is impossible The password is required when exported data is imported Loading Registered Data P 356 5 Click Start Exporting 6 Follow the on screen instructions to specify the...

Page 363: ... import settings from another machine if it is the same model as your machine 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Import Export Import 4 Specify the setting file to be imported and enter the password Using Remote UI 356 ...

Page 364: ...ted 5 Click Start Importing 6 Click OK The specified setting data will be imported into the machine 7 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed LINKS Remote UI Screens P 336 Setting Menu List P 359 Using Remote UI 357 ...

Page 365: ... 395 Print Quality 399 Interface 403 User Maintenance 406 Print Mode 415 Settings Specific to Print Mode 417 UFR II 418 PCL 419 Imaging 425 XPS 431 PDF 435 PS 439 MEAP Settings 442 Check Counter 443 Initialize Menu 444 Utility Menu 445 Job Menu 449 Reset Menu 451 Select Feeder Menu 453 Setting Menu List 358 ...

Page 366: ... Settings that are specified on the printer driver will override those specified on the operation panel When you perform USB Direct Print or Direct Print the settings specified for printing or stored in TIFF data override those specified on the operation panel You can print the setting menu in list form to check the current settings Configuration Page P 445 Network Status Print P 446 Setting Menu ...

Page 367: ... panel the Setup menu appears to show the setting items under each function item Control Menu P 361 Paper Source P 374 Network P 375 Layout P 395 Print Quality P 399 Interface P 403 User Maintenance P 406 Print Mode P 415 Settings Specific to Print Mode P 417 MEAP Settings P 442 Check Counter P 443 Initialize Menu P 444 Setting Menu List 360 ...

Page 368: ...365 Show Warnings P 365 Date Time Settings P 367 Main Pwr Quick Start P 368 SD Card P 369 Interrupt Print P 369 Sec Print Del Time P 369 Secure Job Log P 369 USB Connected PC OS P 370 PDL Selection PnP P 370 Mng Settings P 371 RMT SW P 371 Adjust Screen P 371 Animated Instruction P 372 Show Toner Gauge P 372 Set Comp Notify P 373 Scrolling Speed P 373 Sleep Mode The sleep mode function reduces the...

Page 369: ...ption Auto Sleep Specify the period of time after which auto sleep is performed We recommend using the factory default settings to save the most power Entering Sleep Mode P 68 5 min 10 min 15 min 30 min 60 min Sleep When Using USB Select whether to allow the machine to enter sleep mode when you are using USB over NW to access a USB device from a computer via a network Adv Func Settings P 403 Do No...

Page 370: ...creen and the machine returns to the online mode Auto Reset Specify the interval at which the Auto Reset is performed Select Off to disable the Auto Reset function Off 10 sec 20 sec 30 sec 40 sec 50 sec 1 min 2 min 3 min 4 min 5 min 6 min 7 min 8 min 9 min Control Menu Timer Settings Auto Reset Time Select the time Sleep Timer Select whether to automatically enter sleep mode at a specified time En...

Page 371: ...will soon reach end of lifetime message is displayed but the printing is continued Stop Printing When the time for toner cartridge replacement is near the Toner cartridge will soon reach end of lifetime message is displayed and the printing is temporarily stopped To resume the printing press Auto Skip Error If an error occurs during printing the printing is stopped When you want to continue printi...

Page 372: ...中文简体 한국어 Control Menu Language Select the language Alarm Select whether the machine beeps when a problem such as a paper jam or an operation mistake occurs Off On Control Menu Alarm Off or On Show Warnings Select whether to inform about warnings by messages when the machine has entered the warning state Toner Cart Warning Select whether to display an applicable message when the replacement time f...

Page 373: ...w Warnings Mnt Kit Warning Off or On Drawer Empty Select whether to display an applicable message when the paper drawer or the optional paper deck runs out of paper Off On Control Menu Show Warnings Drawer Empty Off or On E Mail Trans Error Select whether to display an applicable message when a communication error occurs during E Mail Print Off On Control Menu Show Warnings E Mail Trans Error Off ...

Page 374: ...Use to move the cursor and use the numeric keys to specify the time 00 00 00 to 23 59 59 Control Menu Date Time Settings Time 24 hour Set the time Daylight Savings Specify settings for daylight saving time DST Settings Specifies whether to set the daylight saving time Off On Control Menu Date Time Settings Daylight Savings Check the message DST Settings Off or On Perform a hard Reset Performing a ...

Page 375: ...e Set the date and time Perform a hard reset Performing a Hard Reset P 451 Time Zone Specifies the time zone according to the region where the machine is being used GMT 12 00 to GMT 00 00 to GMT 12 00 Control Menu Date Time Settings Time Zone Check the message Set the time zone Perform a hard reset Performing a Hard Reset P 451 Main Pwr Quick Start If you specify the quick startup settings you can...

Page 376: ...ec Print Del Time Set the time until secured documents stored in the machine are automatically deleted Changing the Valid Time Period for Secured Documents P 134 1 hr 2 hr 3 hr 6 hr 12 hr 24 hr Secure Job Log If the machine is turned OFF during printing a print log may not be generated and the total number of printed pages may not be calculated If you set this function to On print log generation a...

Page 377: ...omputer is Mac OS X 10 10 or earlier and if you want to print from a printer driver via USB set this item to Other Control Menu USB Connected PC OS Select the OS of the computer to connect to the machine PDL Selection PnP Specify a printer driver to be installed when the machine is connected to a computer via USB or it is searched over the WSD network UFR II UFR II V4 PCL6 PS3 XPS Direct Control M...

Page 378: ...locked from the Remote UI only Restricting Operation Panel Functions P 285 RMT SW Use this machine leaving this item set to Off You may be asked to change the setting to On to allow for remote maintenance on your machine by a Canon service representative Off On Control Menu RMT SW Off or On Adjust Screen You can adjust the contrast and brightness of the display Contrast Adjust the contrast differe...

Page 379: ... from three levels Select Off to disable the backlight Off Level 1 Level 2 Level 3 Control Menu Adjust Screen Backlight Brightness Select the brightness level Animated Instruction Select whether to show animated instructions on the display when a paper jam occurs Off On Control Menu Animated Instruction Off or On Show Toner Gauge Select whether to display the toner gauge in the lower right of the ...

Page 380: ... you select Off the message will no longer be displayed Off 1 sec 2 sec 3 sec Control Menu Set Comp Notify Select the number of seconds Scrolling Speed Adjust the speed for scrolling characters from the right to the left on the display by selecting from three levels Slow Normal Fast Control Menu Scrolling Speed Select the speed Setting Menu List 373 ...

Page 381: ...Paper Source 0X7U 058 See Select Feeder Menu P 453 Setting Menu List 374 ...

Page 382: ...NMP Settings P 387 Spooler P 389 Receive in Parallel P 390 Wait Time at Startup P 390 Remote UI Settings P 390 Ethernet Driver P 391 Sleep Mode Priority P 391 IEEE802 1X P 392 Address Filter P 392 MAC Address P 393 E Mail Print Set P 393 Init Network Set P 394 TCP IP Settings Specify settings for using the machine in a TCP IP network such as IP address settings IPv4 Settings Specify settings for u...

Page 383: ...ss which is used for identifying devices such as computers and printers on a TCP IP network Setting IPv4 Address P 188 IP Address 0 0 0 0 to 255 255 255 255 Subnet Mask 0 0 0 0 to 255 255 255 255 Gateway Address 0 0 0 0 to 255 255 255 255 DNS Specify settings for the server address of the Domain Name System DNS which provides a host name for IP address resolutions Use to move the cursor and use th...

Page 384: ...form a hard reset Performing a Hard Reset P 451 mDNS Name When mDNS is set to On set this item Network Check the message TCP IP Settings IPv4 Settings mDNS Settings mDNS Name Set the name Perform a hard reset Performing a Hard Reset P 451 DHCP Option When DHCP is enabled select whether to acquire the host name and whether to perform dynamic update of the DNS using the DHCP options Acquire Host Nam...

Page 385: ... a hard reset Performing a Hard Reset P 451 mDNS Settings Specify settings for using DNS functions without DNS servers Configuring DNS P 220 mDNS Off On Network Check the message TCP IP Settings IPv6 Settings mDNS Settings mDNS Off or On Perform a hard reset Performing a Hard Reset P 451 Use IPv4 Name mDNS Off On Network Check the message TCP IP Settings IPv6 Settings mDNS Settings Use IPv4 Name m...

Page 386: ...Off On Network Check the message TCP IP Settings WINS Resolution Off or On Perform a hard reset Performing a Hard Reset P 451 FTP Select whether to change the settings for printing and those configured in the machine from FTP FTP Print Select whether to print from FTP Use the Remote UI to set the user name and password that are used to print from FTP Preparing for Using the FTP Server P 603 Off On...

Page 387: ...and WSD Functions P 197 LPD Print Off On Network Check the message TCP IP Settings LPD Settings LPD Print Off or On Perform a hard reset Performing a Hard Reset P 451 RX Timeout 1 to 60 min Network Check the message TCP IP Settings LPD Settings RX Timeout Set Timeout Time Perform a hard reset Performing a Hard Reset P 451 RAW Settings Enable or disable RAW a Windows specific printing protocol Also...

Page 388: ...to send and user authentication Configuring Printing Protocols and WSD Functions P 197 Off On Network Check the message TCP IP Settings IPP Print Off or On Perform a hard reset Performing a Hard Reset P 451 WSD Enable or disable automatic browsing and acquiring information for the machine by using the WSD protocol that is available on Windows Vista 7 8 Server 2008 Server 2012 Configuring Printing ...

Page 389: ...TCP IP Settings WSD Multicast Discovery Off or On Perform a hard reset Performing a Hard Reset P 451 If Multicast Discovery is set to Off the machine stays in sleep mode even when multicast discovery messages are flowing on the network HTTP Enable or disable HTTP HTTP is required for communications with a computer such as when using the Remote UI and performing WSD printing Disabling HTTP Communic...

Page 390: ...orm a hard reset Performing a Hard Reset P 451 Port Number Specify the port number of the proxy server to use 1 to 80 to 65535 Network Check the message TCP IP Settings Proxy Settings Port Number Enter the port number Perform a hard reset Performing a Hard Reset P 451 Same Domain Enable or disable the proxy server even for performing HTTP communications with devices in the same domain Use Proxy Do...

Page 391: ...s Use the numeric keys to enter the password Entering Text P 31 Network Check the message TCP IP Settings Proxy Settings Password Enter the password Perform a hard reset Performing a Hard Reset P 451 SNTP Select whether to acquire time from a network time server Use the Remote UI to specify the server address settings Configuring SNTP P 229 Off On Network Check the message TCP IP Settings SNTP Off...

Page 392: ... for SLP communication to notify imageWARE of the power status of the machine If you set Sleep Mode Notif to On you can expect the machine to avoid unnecessary communication during sleep mode and reduce the total power consumption Configuring Settings for Device Management Software P 238 Sleep Mode Notif Enable or disable SLP communication If you select On the power status of the machine is notifi...

Page 393: ...r the number of routers to traverse Perform a hard reset Performing a Hard Reset P 451 Notif Interval Specify how often the machine notifies imageWARE of its power status Enter a number in seconds from 60 to 65535 60 to 600 to 65535 Network Check the message TCP IP Settings Sleep Notif Set Notif Interval Use the numeric keys to enter the notification interval Perform a hard reset Performing a Hard...

Page 394: ...ation screen Off On Network Check the message SMB SMB Server Off or On Perform a hard reset Performing a Hard Reset P 451 SMB Print Enable or disable SMB Print Off On Network Check the message SMB SMB Print Off or On Perform a hard reset Performing a Hard Reset P 451 SNMP Settings Specify the settings for monitoring and controlling the machine from a computer running SNMP compatible software Monit...

Page 395: ...nagement Information Base MIB objects Dctd Community Off Read Write Read Only Network Check the message SNMP Settings SNMPv1 Settings Dctd Community Set Dctd Community Select the access privilege Perform a hard reset Performing a Hard Reset P 451 SNMPv3 Settings Specify settings for using SNMPv3 Use the Remote UI to specify detailed settings that are applied when SNMPv3 is enabled SNMPv3 Enable or...

Page 396: ...Enter the password Perform a hard reset Performing a Hard Reset P 451 Rjct Packet in Sleep Select whether to discard SNMP packets received during sleep mode Off On Network Check the message SNMP Settings Rjct Packet in Sleep Off or On Perform a hard reset Performing a Hard Reset P 451 If you select On applications that use the SNMP protocol such as Canon software imageWARE Series may be disabled t...

Page 397: ...or Connecting to a Network P 219 0 to 300 sec Remote UI Settings Specify settings for using the Remote UI You can use the Remote UI to specify settings for the machine from a Web browser Remote UI Enable or disable the Remote UI Disabling Remote UI P 289 Off On RUI Access Sec Set Select whether to use a PIN to access the Remote UI Setting a Remote UI PIN P 263 Off On Remote UI Access PIN Specify s...

Page 398: ...n mode and the Ethernet type Off On Communication Mode If Auto Detect is set to Off select the Ethernet communication mode Half Duplex Full Duplex Ethernet Type If Auto Detect is set to Off select the Ethernet type 10 Base T 100 Base TX 1000 Base T Sleep Mode Priority Select whether to give priority to rapid returning from sleep mode or greater energy saving effect of sleep mode Optimal Balance Ex...

Page 399: ... Sleep Mode P 68 IEEE802 1X Enable or disable IEEE 802 1X authentication Use the Remote UI to specify detailed settings that are applied when IEEE802 1X authentication is enabled Configuring IEEE 802 1X Authentication P 309 Off On Network Check the message IEEE802 1X Check the message Off or On Perform a hard reset Performing a Hard Reset P 451 Address Filter Enable or disable communication restri...

Page 400: ... in minutes New e mails in the mailbox of the mail server are automatically received and printed at the specified time intervals 0 to 90 min Network Check the message E Mail Print Set POP3 RX Interval Use the numeric keys to enter the interval of auto e mail reception Perform a hard reset Performing a Hard Reset P 451 If you select 0 e mails are not automatically received In this case receive e ma...

Page 401: ...l Off On Network Check the message E Mail Print Set SMTP RX Off or On Perform a hard reset Performing a Hard Reset P 451 Init Network Set Select to return the Network Settings to the factory defaults Initializing the Network Settings P 552 Setting Menu List 394 ...

Page 402: ... Alternative Method P 398 Number of Copies Specify the number of copies 1 to 9999 Layout Number of Copies Use the numeric keys to enter the number of copies Offset Y Offset X You can specify settings for shifting the print position for all types of printing in 0 5 mm increments regardless of the paper source 50 0 to 0 0 to 50 0 mm Layout Offset Y or Offset X Use to enter the offset value Offset Y ...

Page 403: ...User Maintenance to finely specify the print position for each paper source The range of available offset values is from 5 0 to 5 0 mm Adjusting Print Position P 532 Binding Location Select whether to bind the long edge or short edge of the printouts with a binding tool such as a stapler In this case specify settings for Gutter to adjust the binding margin as well Long Edge Short Edge Layout Bindi...

Page 404: ...ge where the margin is changed varies depending on whether a or value is set You can adjust the margin width in 0 5 mm increments Portrait oriented document Setting Value Long edge binding Short edge binding value Left end of paper for left binding Upper end of paper for top binding value Right end of paper for right binding Lower end of paper for bottom binding Landscape oriented document Setting...

Page 405: ... On When the printing of a document consisting of an even number of pages finishes in 1 sided printing mode In the following cases the last page is processed in 1 sided printing mode even if the document consists of an even number of pages The last page is blank The last page cannot be printed for a reason such as the paper size is not available for 2 sided printing When paper with preprinted logo...

Page 406: ... P 400 Toner Save P 400 Density P 400 Density Fine Adj P 400 Halftones P 400 Reduce Quality P 402 Adj Prt Line Width P 402 Resolution Specify the resolution for processing print data 600 dpi 1200 dpi Print Quality Resolution 600 dpi or 1200 dpi 600 dpi This print mode is suitable for printing at a high speed 1200 dpi Edges of characters and graphics can be clearly reproduced at high resolution Thi...

Page 407: ...f On Print Quality Toner Save Off or On Density Adjust the toner density to apply to printing Density is not displayed when Toner Save is set to On Adjusting Print Density P 530 8 to 0 to 8 Density Fine Adj You can make fine adjustment of the toner density applied to printing separately for three different density areas Density Fine Adj is not displayed when Toner Save is set to On Adjusting Print...

Page 408: ...ply reproducing the edges of characters This print mode is suitable for printing data of characters and thin lines with a clear finish Gradation Prints gradation and lines with a smooth finish This print mode is suitable for printing figures and charts with gradation Color Tone Prints vivid images with a tonal contrast effect This print mode is suitable for printing image data such as photos High ...

Page 409: ...uality Continue Printing or Stop Printing If you select Stop Printing an error message is displayed and the printing is stopped when the machine runs out of memory You can press to resume the printing by reducing the quality Adj Prt Line Width Adjust this if the printed text or thin lines are faded 7 to 0 to 8 Print Quality Adj Prt Line Width Use for print line width adjustment Setting Menu List 4...

Page 410: ...P 405 Interface Selection Select the interface used for the machine USB Enable or disable the USB port Restricting the USB Connection with a Computer P 282 Off On Network Enable or disable the LAN port Disabling the LAN Port P 290 Off On USB Adv Functions Specify settings for selecting a function to use a USB device or selecting a device driver to use Adv Func Settings Select which of MEAP applica...

Page 411: ... for using a USB memory device MEAP Driver Enable or disable the MEAP specific device driver when a USB memory device is attached to the machine When you want to perform the direct print function USB Direct Print from a USB memory device without using a computer select Off Off On Interface Interface Selection Check the message USB Adv Functions USB Storage Device MEAP Driver Off or On Perform a ha...

Page 412: ...f On Interface Connection Recog Check the message Off or On Perform a hard reset Performing a Hard Reset P 451 Extended RX Buffer Select whether to increase the space of the memory built in the machine for receiving print data from a computer If you select On the time until the computer will be freed from print data processing or transmission can be reduced when the computer sends a large volume o...

Page 413: ...Card Maintenance P 410 Special Print Mode P 410 Special Print Adj C P 410 Barcode Adj Mode P 411 Update Firmware P 411 Paper Feed Method P 412 Show Job List P 412 Import Export Set P 413 Notify to Clean P 413 Clean Notif Timing P 414 Toner Check Timing P 414 Spec Tnr Chk Timing P 414 Adj Print Position You can adjust the print position for each paper source Adjusting Print Position P 532 Offset Y ...

Page 414: ...n Initialize Counter Select whether to initialize the count of printed pages on the fixing unit Fixing Unit Initialize the count of pages using the same fixing unit You need to perform this operation each time you replace the fixing unit User Maintenance Initialize Counter Fixing Unit Yes Check Paper Size Select whether to check the size of paper that is fed from the paper source with the paper si...

Page 415: ...ze paper is not loaded in the machine Off On User Maintenance Substitute Size Off or On Short Edge Fd Prty When printing on paper of a size that allows for loading both in portrait and landscape orientations set this item to On if you want the paper in portrait orientation to be fed preferentially This setting applies only when Paper Source to Auto Off On User Maintenance Short Edge Fd Prty Off or...

Page 416: ...t when Barcode Adj Mode is set to one of Mode 1 to Mode 4 Barcode Adj Mode P 411 If you select Mode 3 or Mode 4 the print speed will be slower As the improvement effect is increased the print density becomes lighter In addition the edges may be blurred or roughness may be slightly emphasized Special Density Mode When you use the machine in an environment with high humidity the print density may be...

Page 417: ...stored data including those fragments that cannot be erased normally Deleting All Data in an SD Card P 585 Special Print Mode Provides items you can set when printing cannot be performed properly Reduce Ppr Sticking In 2 sided printing printed paper may stick to each other depending on the image density of print data In this case setting this item may solve the problem However the printing speed m...

Page 418: ...g in the printer driver takes precedence When the setting of Graphics Mode in the printer driver is changed to UFR II Mode and Barcode Adjustment Mode is changed to Printer Default the setting in the operation panel takes precedence When you set this item to one of Mode 1 to Mode 4 Special Print Mode A is automatically set to Off If you select Mode 4 the print speed will be slower Update Firmware ...

Page 419: ...g paper that has been preprinted with a logo you need to change which side is up depending on 1 sided or 2 sided printing We recommend selecting Speed Priority if you do not need to consider which side to print on Print Side Priority To print on a specific side of paper you do not need to flip over paper in the paper source regardless of whether 1 or 2 sided printing is selected Even if Print Side...

Page 420: ...e versa IMPORT You can import data that was written to a USB memory device from the machine User Maintenance Import Export Set IMPORT Yes Select the file to be imported Enter the password Check the message EXPORT You can save the data registered in the machine and the setting data of the menu options to a USB memory device User Maintenance Import Export Set EXPORT Enter the password Password Confi...

Page 421: ...s displayed Configuration Page P 536 1000 to 50000 User Maintenance Clean Notif Timing Enter the number of printed pages Toner Check Timing To change the timing to display a message when the toner remaining amount is low select Custom Default Custom User Maintenance Toner Check Timing Default or Custom Spec Tnr Chk Timing When you have set Toner Check Timing to Custom specify the timing to display...

Page 422: ...to Selection is selected for Auto Mode Selection The machine automatically discriminates data sent from a computer and selects the print mode Normally use this print mode when you print from an application PCL Mode for printing a PCL file sent from a computer PS Mode for printing a PS file sent from a computer PDF Mode for printing a PDF file by using Direct Print or USB Direct Print XPS Mode for ...

Page 423: ...e operates in the print mode specified for Mode Priority Mode Priority Specify the print mode that is automatically selected when the machine cannot identify the control command during auto selection mode None PCL PS PDF XPS Print Mode Mode Priority Select the preferential print mode If you select None the machine automatically determines the print mode when it cannot identify the control command ...

Page 424: ...X7U 05J You can use the Setup menu to specify settings specific to each print mode The settings specific to print mode are described for each mode UFR II P 418 PCL P 419 Imaging P 425 XPS P 431 PDF P 435 PS P 439 Setting Menu List 417 ...

Page 425: ...le during use of UFR II with the control commands Default settings are marked with a dagger Paper Save Select whether to prevent blank pages from being output when they are contained in documents to print Off On UFR II Paper Save Off or On Setting Menu List 418 ...

Page 426: ...Size P 420 Pitch P 420 Form Lines P 420 Character Code P 421 Custom Size P 422 Unit of Measurement P 422 X Dimension P 422 Y Dimension P 423 Append CR to LF P 423 Enlarge A4 Prt Width P 423 BarDIMM P 424 FreeScape P 424 Paper Save Specifies whether the machine outputs the blank page that can be created due to no data existing between two form feed codes sent from an application Off On PCL Paper Sa...

Page 427: ... size can be adjusted in increments of 0 25 pts 4 00 to 12 00 to 999 75 point PCL Point Size Use the numeric keys to enter the setting value Pitch If the number selected in Font Number is that of a fixed pitch scalable font Pitch appears in the PCL options It enables you to specify the pitch for the default font The pitch can be adjusted in increments of 0 01 cpi characters per inch 0 44 to 10 00 ...

Page 428: ... to the needs of the host computer PC8 ROMAN8 ROMAN9 ISOL1 ISOL2 ISOL5 ISOL6 ISOL9 PC775 PC8DN PC850 PC852 PC858 PC8TK PC1004 WINL1 WINL2 WINL5 WINBALT DESKTOP PSTEXT LEGAL ISO4 ISO6 ISO11 ISO15 ISO17 ISO21 ISO60 ISO69 WIN 30 MCTEXT PC864 ARABIC8 WINARB PC866 ISOCYR WINCYR PC851 GREEK8 ISOGRK PC8GRK WINGRK Setting Menu List 421 ...

Page 429: ...asurement Enables you to specify the unit of measurement you would like to use to specify your custom paper size Millimeters Inches PCL Unit of Measurement Millimeters or Inches X Dimension Enables you to specify the X dimension of the custom paper The X dimension can be adjusted between 76 2 mm and 215 9 mm in increments of 0 1 mm 76 2 to 215 9 mm PCL X Dimension Use the numeric keys to enter the...

Page 430: ...imension Use the numeric keys to enter the setting value Append CR to LF Enables you to specify whether to append a carriage return CR when line feed code LF is received Yes No PCL Append CR to LF Yes or No Enlarge A4 Prt Width Determines whether to expand the printable area of A4 paper to that of Letter size in width Off On PCL Enlarge A4 Prt Width Off or On Setting Menu List 423 ...

Page 431: ...the machine Enable Disable PCL BarDIMM Enable or Disable FreeScape You can specify the AEC Alternate Escape Code to be used for bar code commands when the host computer does not support the standard Escape Code Off PCL FreeScape Select Escape Code Setting Menu List 424 ...

Page 432: ...rientation P 425 Zoom P 426 Print Position P 426 TIFF Spooler P 427 Show Warnings P 427 Print E Mail Text P 428 Limit E Mail Print P 428 Enlarge Print Area P 429 Halftones P 429 Grayscale Conversion P 430 Image Orientation Specify the print orientation of an image Auto Vertical Horizontal Imaging Image Orientation Select the orientation Auto Automatically determines the print orientation based on ...

Page 433: ...pect ratio kept Off Auto Imaging Zoom Off or Auto Off When an image is within Printable Area P 572 it is printed at the original size When an image is larger than the printable area printouts are reduced Auto Makes enlarged or reduced printouts according to the printable area of the paper Print Position Specify the position to print the image Auto Center Top Left Imaging Print Position Select Auto...

Page 434: ... the SD card prior to processing it for printing Set this item to On if an error occurs during printing Off On Imaging TIFF Spooler Check the message Off or On Perform a hard reset Performing a Hard Reset P 451 Off TIFF data is continuously processed as soon as it is received reducing the processing time On All of received TIFF data is processed at one time reducing the occurrence of errors When a...

Page 435: ... E Mail Text Select whether to print e mail messages when E Mail Print is performed If you select Off only an image attached to the e mail is printed Off On Imaging Print E Mail Text Off or On Limit E Mail Print Select whether to limit the number of e mail message pages to print when Print E Mail Text is set to On If you select On the number of e mail message pages to print is limited to 5 Off On ...

Page 436: ...alftones You can select the printing method to reproduce halftones the intermediate range between the lighter and darker areas of an image Resolution Gradation High Resolution Imaging Halftones Select the method to reproduce halftones Resolution Prints gradation and lines with a smooth finish This print mode is suitable for printing figures and charts with gradation Gradation Prints vivid images w...

Page 437: ... to black and white data sRGB NTSC Uniform RGB Imaging Grayscale Conversion Select the conversion method sRGB Color data is converted to black and white data to generate color conscious smooth gradation NTSC Color data is converted to black and white data to generate appearances equivalent to television pictures NTSC Uniform RGB Color data is converted to black and white data to equalize all RGB l...

Page 438: ... 431 Grayscale Conversion P 432 Compressed Img Mode P 433 Compressed Img Outpt P 434 Halftones You can select the printing method to reproduce halftones the intermediate range between the lighter and darker areas of an image Halftones can be specified for each image data type in a single document Text Resolution Gradation High Resolution Graphics Resolution Gradation High Resolution Image Resoluti...

Page 439: ...for printing image data such as photos High Resolution Performs fine printing by sharply reproducing the edges of characters This print mode is suitable for printing data of characters and thin lines with a clear finish Grayscale Conversion You can select the method to convert color pint data to black and white data You can specify the conversion method for each image data type Text Graphics and I...

Page 440: ...ed on the brightness only Compressed Img Mode Specify how the machine should behave when the machine is running out of memory during XPS file printing Image Priority Output Priority XPS Compressed Img Mode Image Priority or Output Priority Image Priority Cancels printing before the quality is reduced when insufficient memory is available Output Priority Continues printing even if the quality is re...

Page 441: ...cessively reduced Output Display Error XPS Compressed Img Outpt Output or Display Error Output Continues printing regardless of how the quality is reduced Display Error Displays an applicable error message and cancels printing when the quality is excessively reduced This setting is valid when Compressed Img Mode is set to Output Priority or SD Card SD Card P 369 is set to On Setting Menu List 434 ...

Page 442: ...ther to enlarge or reduce printouts according to the Printable Area P 572 of paper The printouts are enlarged or reduced with the original aspect ratio kept Off On PDF Fit to Paper Size Off or On Enlarge Print Area Specify whether or not to print the image by extending the Printable Area P 572 fully to the paper size Off On PDF Enlarge Print Area Off or On If you select On some portions of the ima...

Page 443: ...rint Select whether to print comments If you select Auto comments in the PDF file are printed Off Auto PDF Comment Print Off or Auto Halftones You can select the printing method to reproduce halftones the intermediate range between the lighter and darker areas of an image Halftones can be specified for each image data type in a single document Text Resolution Gradation High Resolution Graphics Res...

Page 444: ...or printing figures and charts with gradation Gradation Prints vivid images with a tonal contrast effect This print mode is suitable for printing image data such as photos High Resolution Performs fine printing by sharply reproducing the edges of characters This print mode is suitable for printing data of characters and thin lines with a clear finish Grayscale Conversion You can select the method ...

Page 445: ...scious smooth gradation NTSC Color data is converted to black and white data to generate appearances equivalent to television pictures NTSC Uniform RGB Color data is converted to black and white data to equalize all RGB levels based on the brightness only Setting Menu List 438 ...

Page 446: ...ceives the next job If you do not want to specify the timeout specify 0 seconds 0 to 3600 seconds PS Job Timeout Use the numeric keys to enter the setting value Print PS Errors Specifies whether an error page should be printed when a PostScript error is occurring Off On PS Print PS Errors Off or On Halftones You can select the printing method to reproduce halftones the intermediate range between t...

Page 447: ...rints gradation and lines with a smooth finish This print mode is suitable for printing figures and charts with gradation Gradation Prints vivid images with a tonal contrast effect This print mode is suitable for printing image data such as photos High Resolution Performs fine printing by sharply reproducing the edges of characters This print mode is suitable for printing data of characters and th...

Page 448: ...data to generate color conscious smooth gradation NTSC Color data is converted to black and white data to generate appearances equivalent to television pictures NTSC Uniform RGB Color data is converted to black and white data to equalize all RGB levels based on the brightness only Setting Menu List 441 ...

Page 449: ...een that appears on the display of the operation panel when the machine starts up Print Screen MEAP MEAP Settings Select Def Screen Print Screen or MEAP Print Screen The print standby screen main screen is displayed MEAP The screen of an installed MEAP application is displayed if any installed You can press on the operation panel to change the screens of the display Setting Menu List 442 ...

Page 450: ...nter in the Utility Menu P 445 as well as this item 101 Total 1 You can check the total number of pages printed Display only 113 Total B W Sml You can check the total number of pages printed Display only 114 Total 1 2 Sided You can check the total number of pages printed in 2 sided printing mode Display only Setting Menu List 443 ...

Page 451: ...nnot be initialized You cannot initialize the settings specified for Network and Adj Print Position When you want to initialize the Network settings see Initializing the Network Settings P 552 When you want to initialize the Adj Print Position settings manually restore them to the factory default settings Adj Print Position P 406 Setting Menu List 444 ...

Page 452: ...447 Check Counter You can check the total number of printed pages Checking Total Number of Printed Pages P 545 You can also check the counter value by selecting Check Counter in the Setup Menu P 360 as well as this item 101 Total 1 You can check the total number of pages printed Display only 113 Total B W Sml You can check the total number of pages printed Display only 114 Total 1 2 Sided You can ...

Page 453: ...e Font List Select to print a list of the fonts that can be used in the PCL mode PCL Font List P 540 PS Utility Select to print a list of the settings for use of the PS mode and the internal information items registered in the machine PS Mode List P 540 Configuration Page Select to print a list of the machine settings PS P 439 Font List Select to print a list of the fonts that can be used in the P...

Page 454: ...ormation about MEAP applications installed in the machine and the MEAP system applications when the MEAP function is enabled Print MEAP Sys Info P 539 Serial Number Select to display the serial number of the machine Serial Number Consumables Info Select to display the information about the paper and toner cartridge Paper Information Select to display the currently specified paper size and paper ty...

Page 455: ... Select to display the amount of remaining toner Checking the Amount of Remaining Toner P 548 The displayed remaining toner level can be used only as a guide and may differ from the actual level Setting Menu List 448 ...

Page 456: ...9 Secured Print P 449 Stored Job List P 449 Stored Job Print P 449 Job Print Log P 450 Stored Job Print Log P 450 Report Print Log P 450 E Mail Print Log P 450 Encrypted Print 1 Select to print encrypted documents that you sent to the machine from the computer Printing Out Secured Documents P 133 Secured Print 1 Select to print secured documents that you sent to the machine from the computer Print...

Page 457: ...nt a print log of documents stored in the SD card installed on the machine in list form Stored Job Print Log P 542 Report Print Log 2 Select to print the settings and a print log of reports in list form Report Print Log P 543 E Mail Print Log 2 Select to print a print log of received e mails in list form E Mail Print Log P 543 Setting Menu List 450 ...

Page 458: ... enabling the changed settings Make sure to check that other users are not using the machine before performing a soft reset or hard reset otherwise all print data is erased before being printed Performing a Soft Reset Perform a soft reset when you want to erase all print data that is being printed waiting to be printed or being received Soft Reset Yes Performing a Hard Reset Perform a hard reset w...

Page 459: ...ay remain in the memory of the machine preventing the printing from finishing The next print data cannot be printed with the remaining data left as is In this case select Form Feed to forcibly print the data remaining in memory Form Feed Yes If the remaining data is not printed perform a soft reset If the data still remains in the memory of the machine after a form feed is performed the Job indica...

Page 460: ... deck or envelope feeder is installed in the machine Paper Source P 453 Env Tray Paper Size P 454 MP Tray Paper Size P 454 Drawer N Paper Size N 1 2 3 4 5 P 454 Standard Paper Size P 455 MP Tray Priority P 456 MP Tray for Mix Ppr P 456 Auto Select Drawer P 456 Default Paper Type P 457 Env Tray Paper Type P 458 MP Tray Paper Type P 458 Drawer N Paper Type N 1 2 3 4 5 P 458 Manual 2 Sided MP P 458 2...

Page 461: ... Custom Size Custom Size Env ISO C5 Env Monarch Env No 10 Env DL Index Card STMT FLSC 16K Drawer N Paper Size N 1 2 3 4 5 Set the size of paper loaded in the paper drawer or optional paper deck Specifying the Size and Type of the Paper in the Paper Drawer P 60 The paper types displayed differ depending on the type of the drawer or the option installed When you use an optional A5 cassette or custom...

Page 462: ...etting on a computer running an operating system or a mobile device that does not support any printer driver If you want to print from such computer or mobile device use this item to set the size of the paper to print on A6 A5 B5 A4 LTR LGL EXEC Env ISO C5 Env Monarch Env No 10 Env DL Index Card STMT FLSC 16K Standard Paper Size Select the paper size Setting Menu List 455 ...

Page 463: ... preferentially fed from the paper drawer even if MP Tray Priority is set to On MP Tray for Mix Ppr If you select On with Paper Source set to Auto the multi purpose tray is automatically selected when appropriate size paper is not loaded in any paper drawer Off On MP Tray for Mix Ppr Off or On Auto Select Drawer If you select Use with Paper Source set to Auto the machine automatically selects the ...

Page 464: ...rm paper type setting on a computer running an operating system or a mobile device that does not support any printer driver If you want to print from such computer or mobile device use this item to set the type of the paper to print on Plain Plain L Plain L2 Heavy 1 Heavy 2 Heavy 3 Envelope Envelope H Labels Default Paper Type Select the paper type Paper type selection Specify the settings in the ...

Page 465: ...63 Plain Plain L Plain L2 Heavy 1 Heavy 2 Heavy 3 Envelope Envelope H Labels Mixed Types Drawer N Paper Type N 1 2 3 4 5 Set the type of paper loaded in the paper drawer or optional paper deck Specifying the Size and Type of the Paper in the Paper Drawer P 60 Plain Plain L Plain L2 Heavy 1 Mixed Types Manual 2 Sided MP Select the side of paper to print on when you want to perform 2 sided printing ...

Page 466: ...opposite of the side that is already printed 2 Sided Printing Select whether to print on both sides of paper Off On 2 Sided Printing Off or On Select Drawer1 Model Set the type of the cassette to use as drawer 1 Specifying the Type of Drawer 1 P 60 Standard Drawer Custom Media Drawer A5 Drawer Setting Menu List 459 ...

Page 467: ...Appears 480 Common Problems 497 Installation Settings Problems 498 Printing Problems 501 When You Cannot Print Properly 503 Printing Results Are Not Satisfactory 505 Paper Creases or Curls 511 Paper Is Fed Incorrectly 513 When a Problem Cannot Be Solved 514 Troubleshooting 460 ...

Page 468: ...rs P 480 Common Problems If you suspect that the machine is malfunctioning see the following sections before contacting Canon Common Problems P 497 Installation Settings Problems P 498 Printing Problems P 501 Printing Results are Not Satisfactory If printing results are not satisfactory see When You Cannot Print Properly P 503 When a Problem Cannot Be Solved If a problem persists see When a Proble...

Page 469: ...Troubleshooting 462 ...

Page 470: ...y area Paper Jams in the Optional Envelope Feeder P 477 When removing the jammed paper do not turn OFF the machine Turning OFF the machine deletes the data that is being printed If paper tears Remove all the paper fragments to prevent them from becoming jammed If paper jams repeatedly Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine Check that...

Page 471: ... the left side and open the top cover 2 Close the top cover When the message is still displayed Paper may be jammed in other locations Check other locations and remove jammed paper if any If the message is still displayed check whether the top cover is securely closed Paper Jams in the Paper Drawer or the Optional Paper Deck If the jammed paper cannot be removed easily do not forcibly pull it out ...

Page 472: ...p cover is opened and closed the paper jam message disappears 1 Open the top cover Hold the handle on the left side and open the top cover 2 Close the top cover When the message is still displayed Paper may be jammed in other locations Check other locations and remove jammed paper if any If the message is still displayed check whether the top cover is securely closed Troubleshooting 465 ...

Page 473: ...o open the door 2 Gently pull out the paper 3 Close the door 4 Open and close the top cover When the top cover is opened and closed the paper jam message disappears 1 Open the top cover Hold the handle on the left side and open the top cover Troubleshooting 466 ...

Page 474: ...the message is still displayed check whether the top cover is securely closed Paper Jams in the Duplex Unit Do not forcibly remove jammed paper from the machine If the jammed paper cannot be removed easily proceed to the next step 1 Check whether paper is jammed inside the rear cover 1 Open the rear cover 2 Gently pull out the paper Troubleshooting 467 ...

Page 475: ...e left and right sides and pull out the duplex unit 2 Gently pull out the paper 3 Gently pull out the jammed paper from the duplex unit 4 Replace the duplex unit back in place 3 Remove the jammed paper inside the top cover 1 Open the top cover Hold the handle on the left side and open the top cover Troubleshooting 468 ...

Page 476: ... envelope feeder is installed 1 Close the envelope feeder cover 2 Remove the envelope feeder 3 Open the top cover Hold the handle on the left side and open the top cover 2 Remove the toner cartridge Troubleshooting 469 ...

Page 477: ...the multi purpose tray Hold the left and right side handles and open the cover 4 Remove the envelope feeder cover 5 Hold the front side green knob and lift the transport guide Keep holding the transport guide until returning it to the original position in step 7 Troubleshooting 470 ...

Page 478: ...e When the envelope feeder had been installed skip to step 10 8 Replace the envelope feeder cover back in place 9 Close the cover of the multi purpose tray 10 Install the toner cartridge Make sure to push in the cartridge until it stops 11 Close the top cover When the envelope feeder had been installed 1 Replace the envelope feeder back in place Troubleshooting 471 ...

Page 479: ... if any If the message is still displayed check whether the top cover is securely closed Paper Jams in the Back Side If the jammed paper cannot be removed easily do not forcibly pull it out but follow the procedure for a different paper jam location indicated by the message 1 Open the rear cover 2 Gently pull out the paper Troubleshooting 472 ...

Page 480: ...s Check other locations and remove jammed paper if any If the message is still displayed check whether the top cover is securely closed Paper Jams inside the Machine If the jammed paper cannot be removed easily do not forcibly pull it out but follow the procedure for a different paper jam location indicated by the message 1 Open the top cover Hold the handle on the left side and open the top cover...

Page 481: ...r 3 Open the top cover Hold the handle on the left side and open the top cover 2 Remove the toner cartridge When the envelope feeder had been installed skip to step 4 3 Open the cover of the multi purpose tray Troubleshooting 474 ...

Page 482: ...turning it to the original position in step 6 5 Gently pull out the paper Pull out the paper flatly as much as possible to prevent unfixed toner from being dropped 6 Gently return the transport guide back in place When the envelope feeder had been installed skip to step 8 7 Hold the handle of the envelope feeder cover and remove the cover Troubleshooting 475 ...

Page 483: ...ginal position in step 10 9 Gently pull out the paper Pull out the paper flatly as much as possible to prevent unfixed toner from being dropped 10 Gently return the transport guide back in place When the envelope feeder had been installed skip to step 13 11 Replace the envelope feeder cover back in place Troubleshooting 476 ...

Page 484: ...may be jammed in other locations Check other locations and remove jammed paper if any If the message is still displayed check whether the top cover is securely closed Paper Jams in the Optional Envelope Feeder When paper is loaded in the envelope feeder first remove the loaded paper before starting the following procedure If the jammed paper cannot be removed easily do not forcibly remove it from ...

Page 485: ...he envelope feeder cover 2 Remove the envelope feeder 3 Gently pull out the jammed paper from the envelope feeder 4 Open the top cover Hold the handle on the left side and open the top cover Troubleshooting 478 ...

Page 486: ...ck in place 7 Close the top cover When the message is still displayed Paper may be jammed in other locations Check other locations and remove jammed paper if any If the message is still displayed check whether the top cover is securely closed Troubleshooting 479 ...

Page 487: ...ings You can specify settings not to display some messages showing that printing can be continued Show Warnings P 365 16 Tnr cart will soon reach end of lifetime The replacement time for the toner cartridge is near Make sure that you have a replacement toner cartridge ready Replace the toner cartridge if you see this message before you start to print a large job Replacing Toner Cartridges P 521 1F...

Page 488: ...in Turning ON OFF the Power P 33 Format the SD card SD Card Maintenance P 410 80 Initializing MEAP Do not turn power OFF You have tried to shut down the machine while MEAP was being initialized When the MEAP initialization is complete this message is automatically removed Wait until the message is removed 80 Preparing MEAP Do not turn power OFF You have tried to shut down the machine while MEAP wa...

Page 489: ...uld be used as replacement toner cartridges Consumables P 573 You can continue printing when this message is displayed but the print quality may deteriorate Doing so may result in damage to the machine An error occurred while receiving Unanalyzable data has been received or a timeout error has occurred during receipt of print data Press to cancel the print job and print the file again Check the st...

Page 490: ...r type is not available for paper feeding Set Paper Source to the paper source where the paper matching the specified paper size type is loaded or to Auto Paper Source P 453 Load the specified paper in the selected paper source Loading Paper P 37 Properly specify the Standard Paper Size and Default Paper Type settings Standard Paper Size P 455 Default Paper Type P 457 To forcibly print on the load...

Page 491: ...n 1 7 To remove the error message perform a soft reset to cancel the print job Soft Reset P 451 Cannot receive PDF data Set the receivable size Free space is insufficient to perform Direct Print for the PDF file Optimize the PDF file to reduce its size or retry printing after dividing the file Install the SD card and then resend the data to the machine Installing an SD Card P 583 Send the data fro...

Page 492: ... ID authentication error has occurred Specify the correct department ID and password and print the file again If the print data does not support the department ID management specify the setting to permit printing with an unknown department ID and print the file again Blocking Jobs When Department ID Is Unknown P 261 When you press the print job is canceled Check paper size The paper loaded in the ...

Page 493: ...alfunction Shut down the machine wait for 10 seconds or more and turn ON the power again Turning ON OFF the Power P 33 D9 nn Error nn 2 digit alphanumeric An abnormality has occurred in the machine resulting in malfunction Shut down the machine wait for 10 seconds or more and turn ON the power again Turning ON OFF the Power P 33 Data receiving error When you are using a printer driver other than t...

Page 494: ...not turn ON the power When this message appears never turn ON the power after turning it OFF E004 nnnn n Number An error has occurred in the fixing unit Write down the error code hold down the power switch for 5 seconds or more to turn OFF the power unplug the power plug from the AC outlet and then contact your local authorized Canon dealer Do not turn ON the power When this message appears never ...

Page 495: ...ment toner cartridges Consumables P 573 Error Non Canon cart not covered by warranty A toner cartridge may not be installed correctly or may be faulty Re install the toner cartridge If re installing the toner cartridge fails to clear the error message the toner cartridge may be faulty Contact the store where you purchased the toner cartridge or consult the Canon Customer Help Center How to Replace...

Page 496: ...Authentication P 309 IE Check auth settings The IEEE802 1X authentication method differs between the machine and the authentication server Select the correct IEEE802 1X authentication method Configuring IEEE 802 1X Authentication P 309 IE No reply from the destination An error has occurred during communication for IEEE802 1X authentication with the authentication server Check whether the LAN cable...

Page 497: ...ry auth information The information specified for IEEE802 1X authentication is not sufficient Check the IEEE802 1X settings and specify the settings properly Configuring IEEE 802 1X Authentication P 309 Image browse data error The TIFF data contains data that the machine cannot process while receiving Set TIFF Spooler to On and print the file again If the file size exceeds 40 MB install an SD card...

Page 498: ...cannot guarantee print quality because it has reached the end of its lifetime or for other reasons Replacing the toner cartridge with a new one is recommended Replacing Toner Cartridges P 521 The toner cartridge used may not be a genuine Canon product Only genuine Canon toner cartridges should be used as replacement toner cartridges Consumables P 573 You can continue printing when this message is ...

Page 499: ...er the output result of pages with errors is not guaranteed Not enough spool memory Printing an excessive amount of data has been attempted Specify the reduced paper size and print the file again Set Image Refinement to Off and print the file again Image Refinement P 400 Set 2 Sided Printing to Off and print the file again 2 Sided Printing P 459 Change the Halftones setting and print the file agai...

Page 500: ...erforming a Hard Reset P 451 Fix the IP address assigned to the machine in the DHCP server Setting IP Addresses P 187 Paper is jammed Paper jams have occurred inside the machine Do not forcibly pull out the jammed paper but follow the procedure described in the manual Clearing Jams P 463 PDF error Printing the PDF data that is not available for the machine has been attempted Use the PDF data in th...

Page 501: ...r of the size specified to print is not loaded or the selected paper source does not match the paper size Load the paper of the size specified to print in the selected paper source Loading Paper P 37 Select the paper source loaded with the paper of the size specified to print Paper Source P 453 To forcibly print on the loaded paper press For the multi purpose tray the setting specified for MP Tray...

Page 502: ...nal accessory has been detached when the machine is ON Shut down the machine properly install the duplex unit or optional accessory and then turn ON the power Turning ON OFF the Power P 33 The connection part of the duplex unit or an optional accessory has a contact failure Shut down the machine unplug the power plug from the AC power outlet and then contact your local authorized Canon dealer Turn...

Page 503: ...inting the file again You can press to continue printing However pages with errors are not printed XPS print range error There is no page that can be processed in the specified print range Specify the correct range of print pages and try printing the file again Printing from USB Memory USB Direct Print P 120 Print Settings for Direct Print P 150 When you press the print job is canceled XPS renderi...

Page 504: ...ctly and press the power switch again For power cord connection see Getting Started Operation Panel P 24 Manuals Included with the Machine P 587 Are the LAN cable and USB cable connected correctly Check whether these cables are connected correctly Parts and Their Functions P 16 Is sleep mode activated If you leave the machine unattended for a specific period of time it enters sleep mode for power ...

Page 505: ...the proxy server in the Web browser s proxy settings dialog Is the computer communication restricted by firewalls Use the operation panel to set Address Filter to Off Restricting Communication by Using Firewalls P 264 Address Filter P 392 The LNK indicator is Off Back Side P 19 Use a straight through Ethernet cable for the wired LAN connection Check that the hub or router is turned ON Do not conne...

Page 506: ... the server administrator Is Network discovery enabled Windows Vista 7 8 Server 2008 Server 2012 Enabling Network discovery P 616 You cannot connect to a shared printer On the network does the machine appear among the printers of the print server If it is not displayed contact the network or server administrator Displaying Shared Printers in the Print Server P 617 Machine Problem No menus are disp...

Page 507: ...after indicator is turned OFF and then press the power switch No SD card can be used Is SD Card set to Off Select On SD Card P 369 Is the SD card write protected Shut down the machine and check whether the SD card is write protected If the card is write protected unlock the card and again install it on the machine Installing an SD Card P 583 Troubleshooting 500 ...

Page 508: ...he correct port is selected click Configure Port of the Ports tab to check that the setting specified for Printer Name or IP Address matches that configured in the machine If there is no port to use or the IP address of the machine is changed generate a port by following the procedure for changing the standard TCP IP port described in the Printer Driver Installation Guide Is the computer communica...

Page 509: ...nce with the Printer Driver Installation Guide Can you print from other computers via the print server If you also cannot print from other computers contact your local authorized Canon dealer or the Canon help line You cannot print with Google Cloud Print Using Google Cloud Print P 176 It takes a long time before printing starts Did you print to narrow width paper After you print to narrow width p...

Page 510: ...d Canon dealer or the Canon help line Smudge Marks Appear on the Bottom Edge of Printouts P 505 Smudges Appear on Printouts P 505 Toner Smudges and Splatters Appear P 506 Afterimages Appear in Blank Areas P 506 Printouts Are Faded P 507 A Portion of the Page Is Not Printed P 507 Streaks Appear Printing is Uneven P 508 White Spots Appear P 508 Black Spots Appear P 509 Troubleshooting 503 ...

Page 511: ...ide of Paper is Smudged P 509 Printed Barcode Cannot Be Read P 510 Paper Creases P 511 Paper Curls P 511 Paper Is Not Fed Two or More Sheets Are Fed Together P 513 Printouts Are Skewed P 513 Troubleshooting 504 ...

Page 512: ...g Paper Size and Type P 59 Do you print data without margins This symptom occurs if a margin is set to none in the printer driver The marginal areas within the first 5 mm from the respective edges of paper are not printable for envelopes the top and bottom marginal areas within the first 10 mm from the top bottom edge are not printable Make sure to have margins around the document to print Finishi...

Page 513: ...nger improvement It may also result in less sharp edges and rougher details If you set this item to Mode 3 or Mode 4 the printing speed becomes slower Toner Smudges and Splatters Appear Are you using appropriate paper Check usable paper and replace with appropriate paper Paper P 569 Loading Paper P 37 Afterimages Appear in Blank Areas Are you using appropriate paper Check usable paper and replace ...

Page 514: ...n of the Page Is Not Printed Do the paper guides align with the edges of the paper If the paper guides are too loose or too tight part of a document may not be printed Loading Paper P 37 Do you print data without margins This symptom occurs if a margin is set to none in the printer driver The marginal areas within the first 5 mm from the respective edges of paper are not printable for envelopes th...

Page 515: ... Free Size Loaded Paper Long edge length is 215 9 mm or less Streaks Appear Printing is Uneven Have you cleaned the fixing unit Clean the fixing unit Fixing Unit P 520 Is the amount remaining in toner cartridge running low Check how much toner is left and replace the toner cartridge as necessary Replacing Toner Cartridges P 521 Is it time to replace the toner cartridge Materials inside the toner c...

Page 516: ...e the toner cartridge Materials inside the toner cartridge may have deteriorated Replace the toner cartridge How to Replace Toner Cartridges P 524 Black Spots Appear Have you cleaned the fixing unit Clean the fixing unit Fixing Unit P 520 Reverse Side of Paper is Smudged Have you loaded paper that is smaller than the size of the print data Check to make sure that the paper size matches the size of...

Page 517: ... 1 and strongest with Mode 4 Try the adjustment starting with Mode 1 Setting in the Printer Driver Finishing tab Advanced Settings Barcode Adjustment Mode Select the mode Specifying Settings in the Setting Menu of the Operation Panel Barcode Adj Mode P 411 Print density will be lighter when you select stronger improvement When printing from the computer the setting in the printer driver takes prec...

Page 518: ... has absorbed moisture Replace with appropriate paper Loading Paper P 37 Are you using appropriate paper Check usable paper and replace with appropriate paper Paper P 569 Loading Paper P 37 Paper Curls Are you using paper that has absorbed moisture Replace with appropriate paper Loading Paper P 37 When the current setting of the paper type is Plain change it to Plain L Specifying Paper Size and Ty...

Page 519: ...er Also specify the paper size and type settings properly Paper P 569 Loading Paper P 37 Specifying Paper Size and Type P 59 Do you output printouts to the output tray If printouts of envelopes curl output them to the sub output tray on the back side of the machine Troubleshooting 512 ...

Page 520: ...rectly Loading Paper P 37 Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used Paper P 569 Loading Paper P 37 Check whether mixed sizes and types of paper are loaded together Printouts Are Skewed Do the paper guides align with the edges of the paper If the paper guides are too loose or too tight the printouts are skewed Loading Paper P 37 Trou...

Page 521: ...lf it may not be covered by warranty When Contacting Canon When contacting us have the following information ready Product name LBP352x LBP351x Dealer where you purchased the machine Details about your problem such as what you did what happened as a result and displayed messages Serial number 10 alphanumeric characters long found on the label on the back side of the machine Checking the serial num...

Page 522: ...er Cartridges 524 Relocating the Machine 527 Maintaining and Improving Print Quality 529 Adjusting Print Density 530 Adjusting Print Position 532 Printing Reports and Lists 536 Viewing the Counter Value 545 Checking Consumables 548 Initializing Settings 550 Initializing Menu 551 Initializing the Network Settings 552 Maintenance 515 ...

Page 523: ...Cartridges P 524 Relocating the Machine Relocating the machine for maintenance or an office move see Relocating the Machine P 527 Managing Print Quality Maintaining and Improving Print Quality P 529 If you want to adjust the toner density to be used for printing see Adjusting Print Density P 530 If you want to adjust the print position see Adjusting Print Position P 532 Printing Reports and Lists ...

Page 524: ... Initializing Settings If you want to restore the settings see Initializing Settings P 550 Maintenance 517 ...

Page 525: ...inting quality and to ensure that you use it safely and easily Carefully read the safety instructions before you start cleaning Maintenance and Inspections P 9 Where to Clean Exterior of the machine and ventilation slots Exterior P 519 Internal fixing unit Fixing Unit P 520 Maintenance 518 ...

Page 526: ...machine from the operation panel without using the power switch Turning OFF the Power Performing a Shutdown P 33 2 Clean the exterior of the machine and the ventilation slots Use a soft well wrung out cloth dampened with water or a mild detergent diluted with water To locate the ventilation slots see Front Side P 17 and Back Side P 19 3 Wait for the exterior of machine to dry completely 4 Reconnec...

Page 527: ... before performing the following procedure Cleaning consumes the toner cartridge Make sure that there is sufficient toner cartridge remaining beforehand Checking the Amount Remaining in the Toner Cartridge P 522 1 Press 2 Use to select Cleaning and press 3 Select the size of the loaded paper and press 4 Select Yes and press The Set cleaning paper and press the Online key message appears on the dis...

Page 528: ...tridge needs to be replaced soon Make sure that you have a replacement toner cartridge ready Replace the toner cartridge if you see this message before you start to print a large job When the Toner cartridge will soon reach end of lifetime message is displayed the printing is temporarily stopped To resume the printing press Which message is to be displayed depends on the Warning Step setting in th...

Page 529: ...Quality If your printouts begin to show any of the following features one of your toner cartridges is consumed Replace the nearly empty toner cartridge even if no message is displayed How to Replace Toner Cartridges P 524 Streaks appear Partially faded Uneven density Afterimages appear in blank areas White spots appear Checking the Amount Remaining in the Toner Cartridge You can check the amount r...

Page 530: ...ing in the toner cartridge can be used only as a guide and may differ from the actual amount You can also check the amount with Remaining Toner under Consumables Info Consumables Info P 447 LINKS Consumables P 573 Maintenance 523 ...

Page 531: ...cartridges 1 Open the top cover Hold the handle on the left side and open the top cover 2 Remove the toner cartridge 3 Remove the replacement toner cartridge from the protective bag 4 Shake the toner cartridge five or six times as shown below to evenly distribute the toner inside the cartridge and then place it on a flat surface Maintenance 524 ...

Page 532: ...ains inside the toner cartridge the quality of printouts may deteriorate Do not pull out the sealing tape at an angle or sideways If the tape breaks you may not be able to pull it out completely If the sealing tape becomes stuck when pulling it out keep pulling until it is completely removed 7 Install the toner cartridge Fully push it in until it cannot go any further Maintenance 525 ...

Page 533: ...8 Close the top cover Maintenance 526 ...

Page 534: ...ables and cord from the machine in numerical order as in the illustration below Whether the cables with are connected depends on your environment Power plug Power cord USB device USB cable LAN cable 3 When transporting the machine across a long distance remove the toner cartridge How to Replace Toner Cartridges P 524 4 Pull out the paper drawer until it stops and remove it while lifting the front ...

Page 535: ... to the machine Unlock the paper feeder or paper deck before lifting the machine and transport the paper feeder or paper deck separately 6 Carefully place the machine at the new installation site For information about how to install the machine after relocating it see Getting Started Manuals Included with the Machine P 587 Maintenance 528 ...

Page 536: ... or print position is different than expected try the following adjustments Density Adjustment Adjust the toner density You can make fine adjustment of toner density by density level Adjusting Print Density P 530 Print Position Adjustment For each paper source you can adjust the print position Adjusting Print Position P 532 Maintenance 529 ...

Page 537: ...ction Toner Save P 400 1 Press 2 Use to select Print Quality and press 3 Adjust the density 1 Select Density and press 2 Use to adjust the density Density adjustment Set a value to increase the density Set a value to decrease the density 3 Press Making fine adjustment of toner density by density level You can make fine adjustment of toner density on three density levels high medium and low 1 Selec...

Page 538: ...et a value to increase the density Set a value to decrease the density Example adjustment of each density area High Medium Low 4 Press If you want to also make adjustments on other density levels repeat the operations in steps 2 to 4 Maintenance 531 ...

Page 539: ... Each Paper Source P 534 Step 1 Printing the Current Print Position You can perform Printing Position Adjustment Print to check the direction and distance to adjust When you want to check the print position for 2 sided printing set 2 Sided Printing to On in the setting menu of the operation panel in advance 2 Sided Printing P 459 1 Press 2 Use to select Paper Source and press 3 Select the paper so...

Page 540: ...paper is output is the top of a Printing Position Adjustment Print When you check the print position make sure which edge of the paper is the top The size of the mark for checking the print position is as shown in the illustration below When the Print Position Is Off Center When the print position check marks are printed off the correct position you need to adjust the print position When you adjus...

Page 541: ...rection and distance to adjust specify an adjusted print position You can adjust the print position in the range of 5 0 to 5 0 mm in 0 1 mm increments in either direction vertical and horizontal 1 Set the machine to offline When is lit press 2 Press 3 Use to select User Maintenance and press 4 Select Adj Print Position and press 5 Select the combination of the direction to adjust and the paper sou...

Page 542: ... the printout made by Printing Position Adjustment Print use to enter a value To adjust another position or paper source repeat steps 5 and 6 7 Press The screen returns to the main screen 8 Press again The machine becomes online 9 Perform the Printing Position Adjustment Print and check the adjusted print position on the printout Step 1 Printing the Current Print Position P 532 Adjusting all print...

Page 543: ...e settings Setup Menu P 360 the contents registered in the machine and other information in list form The other information includes the amount of remaining toner the number of printed pages and the capacity of the memory RAM mounted on the machine Setting items whose name is preceded by an asterisk are the items whose setting was changed from the factory default Configuration Page Yes Example Net...

Page 544: ...ount warning messages and information on where you can purchase new toner cartridges can be viewed in list form Consmbl Status Prt Yes Example IPSec Policy List You can check the list of policy names and the IPSec settings registered in the machine by printing an IPSec Policy List Maintenance 537 ...

Page 545: ...ubjects and received date time of e mails received in the machine in list form E Mail Print Utility E Mail RX Log List Yes Example Page Count List You can check the number of pages printed for each department by printing a report when Department ID Management is enabled Maintenance 538 ...

Page 546: ...ber of pages printed for each counter Counter Report Yes Example Print MEAP Sys Info You can check the information about MEAP applications installed in the machine and the MEAP system applications in list form if the MEAP function is enabled Print MEAP Sys Info Yes Example Maintenance 539 ...

Page 547: ...e in list form Font Samples P 624 PCL Utility Font List Yes Example PS Mode List The settings for use of the PS mode and the internal information items registered in the machine are printed in list form Configuration Page P 541 Font List P 541 Maintenance 540 ...

Page 548: ...machine settings PS P 439 and the contents registered in the machine in list form PS Utility Configuration Page Yes Example Font List You can check the fonts available in PS mode in list form PS Utility Font List Yes Example Maintenance 541 ...

Page 549: ...e machine Stored Job List Yes Example Job Print Log 2 You can print a log of documents printed from the computer in list from Job Print Log Yes Example Stored Job Print Log 1 2 You can print a print log of documents stored in the SD card installed on the machine in list form Maintenance 542 ...

Page 550: ...eport Print Log 2 You can print the settings and a print log of reports in list form Report Print Log Yes Example E Mail Print Log 2 You can print a print log of received e mails in list form E Mail Print Log Yes Example Maintenance 543 ...

Page 551: ...LINKS Utility Menu P 445 Job Menu P 449 Maintenance 544 ...

Page 552: ... of Printed Pages You can check the total number of printed pages Check Counter 101 Total 1 113 Total B W Sml or 114 Total 1 2 Sided Checking the Number of Pages Printed for Each Department You can check the number of pages printed for each department 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Department ID Management Maintena...

Page 553: ...epartment ID under Printed Pages To print the check result Page Count List P 538 To clear the page count to zero When you want to clear the page count to zero for each department click the text link under Dept ID and click Clear Count OK Maintenance 546 ...

Page 554: ... If you want to return the counts of all departments to zero click Clear All Counts OK Maintenance 547 ...

Page 555: ...paper source Consumables Info Paper Information Select the paper source Paper source selection Select the paper source of which information is displayed Checking the Toner Cartridge Model You can display the model number of the toner cartridge for the machine Consumables Info Toner Cart Model Checking the Amount of Remaining Toner You can display the amount of remaining toner Consumables Info Rema...

Page 556: ... The displayed remaining toner level can be used only as a guide and may differ from the actual level Maintenance 549 ...

Page 557: ...Initializing Settings 0X7U 075 You can restore the following settings Initializing Menu P 551 Initializing the Network Settings P 552 Maintenance 550 ...

Page 558: ...ccess PIN has been specified The Remote UI Access PIN is also initialized After performing initialization respecify a Remote UI Access PIN Setting a Remote UI PIN P 263 When you want to initialize the network settings follow the procedure in Initializing the Network Settings P 552 When you want to initialize the settings in Adj Print Position follow the procedure in Adj Print Position P 406 Initia...

Page 559: ...tory default settings Do not initialize the network settings when the machine is printing or receiving print data Doing so may result in incorrect printing paper jams or damage to the machine Network Check the message Init Network Set Yes Perform a hard reset Performing a Hard Reset P 451 Maintenance 552 ...

Page 560: ...an SD Card 583 Manuals Included with the Machine 587 Using e Manual 588 Installing e Manual 589 Uninstalling e Manual 591 Screen Layout of e Manual 592 Viewing e Manual 598 Manual Display Settings 600 Managing MEAP Applications 601 Using FTP Clients 602 Preparing for Using the FTP Server 603 Printing via FTP Client FTP Print 606 Specifying Settings via FTP Client 608 Others 615 Basic Windows Opera...

Page 561: ...ix 0X7U 078 This chapter contains technical specifications of this machine instructions on how to use the e Manual disclaimers copyright information and other important information for customers Appendix 554 ...

Page 562: ...Third Party Software 0X7U 08U Appendix 555 ...

Page 563: ...re Highlights 0X7U 079 Give the features that are described in this section a try The features are grouped under three headings Going Green and Saving Money Improving Efficiency and So Much More Appendix 556 ...

Page 564: ...nting P 89 To print multiple pages onto one sheet from your computer Printing Multiple Pages onto One Sheet P 93 Print Multiple Pages on a Single Sheet When there are many pages in a document the printout can be inconveniently bulky hard to carry around and store and also hard to read But there is a solution Print multiple pages onto one sheet This allows you to save paper and make your documents ...

Page 565: ...e convenient functions work in the background to save power and money every day To save power by putting the machine into sleep mode Entering Sleep Mode P 68 To configure the machine to be automatically turned OFF Setting Auto Shutdown Time P 71 Save Toner To economize on toner you can use the Toner Save mode for drafts and test printouts Or you can switch between modes according to purpose using ...

Page 566: ...ctly from the Remote UI Printing without Opening a File Direct Print P 146 To print data directly from USB Memory USB Direct Print Printing from USB Memory USB Direct Print P 120 Remote Management with Remote UI The Remote UI allows you to manage the machine remotely from the computer at your desk You can check the remaining amounts of paper and toner cartridge and check the current status of prin...

Page 567: ...es Registering Combinations of Frequently Used Print Settings P 114 Save Time with Shortcuts When you have a number of documents to print it would be convenient to print them all with one operation Canon PageComposer allows you to combine multiple documents and print them all at once You can also save frequently printed documents like fax cover sheets in the machine s SD card and then print them d...

Page 568: ...hly and automatically For more information about this function see Checking Current Status of Print Documents P 342 Make Print Settings Quickly with Intuitive Operation You can easily specify the page layout as well as binding position switching between 1 sided and 2 sided printing etc intuitively on the preview image in the printer driver The simple click operation allows you to conveniently make...

Page 569: ... An even broader range of possibilities for work play with functionality made for this age of speed For more information about this function see Can Be Used Conveniently with a Mobile Device P 165 Easy Printing with Google Cloud Print Hook up to Google Cloud Print with your laptop or cell phone send your data and out come your printed documents With this machine Google Cloud Print and your mobile ...

Page 570: ... PIN Secured Print P 131 To print watermarks such as CONFIDENTIAL over the document Printing Watermarks P 101 Make Posters Blow up a regular one sheet printout and make an exceptionally large poster A large poster will be printed out on nine sheets Put them together in a 3x3 grid and voila For more information about this function see Printing Posters P 95 Make Booklets Sometimes your documents des...

Page 571: ... use the collate function to print one copy after another with all of the pages in the correct order This is convenient when preparing handouts for meetings or presentations For more information about this function see Collating Printouts by Page P 91 Appendix 564 ...

Page 572: ...Specifications 0X7U 07F The machine specifications are subject to change without prior notice due to improvements of the machine Machine Specifications P 566 Paper P 569 Appendix 565 ...

Page 573: ... Time 4 recovery from sleep mode to standby Mid Printer Sleep 10 seconds or less High Deep Sleep 10 seconds or less First Print Time 4 1 sided printing on A4 size paper with the output tray used LBP352x 7 0 seconds LBP351x 7 2 seconds Acceptable Paper Stock Paper P 569 2 Sided Printing Standard size A4 B5 A5 Legal Letter Executive and Foolscap Paper Output Face down output tray Face up sub output ...

Page 574: ... and a specified number of sheets to print 2 For 2 sided printing one page printed on the front side of a sheet and one printed on the back side are counted as one output sheet 3 May vary depending on the use conditions of the machine including attached optional accessories and installation environment 4 May vary depending on the output environment 5 May vary depending on the installation environm...

Page 575: ...ey Yes ROM connector 1 connector SD card slot 1 slot Software Specifications Built in Control Command PCL6 PostScript 3 UFR II PDF and XPS Built in Scalable Font PCL 93 Scalable fonts 10 Bitmap fonts PS 136 standard fonts Printable Range Printable Area P 572 Network Interface Supported protocol TCP IP Frame type Ethernet II SMB option Print application LPD RAW IPP IPPS FTP WSD Appendix 568 ...

Page 576: ...279 4 mm 1 2 Executive 184 1 x 266 7 mm 1 2 Foolscap 215 9 x 330 2 mm 1 2 16K 195 0 x 270 0 mm 1 Custom Paper Size 6 Paper Deck optional A4 210 0 x 297 0 mm 1 2 Legal 215 9 x 355 6 mm 1 2 Letter 215 9 x 279 4 mm 1 2 Multi Purpose Tray A4 210 0 x 297 0 mm 1 2 B5 182 0 x 257 0 mm 1 2 A5 148 0 x 210 0 mm 2 7 A6 105 0 x 148 0 mm 1 Legal 215 9 x 355 6 mm 1 2 Letter 215 9 x 279 4 mm 1 2 Statement 139 7 ...

Page 577: ... 9 mm 7 Automatic 2 sided printing on A5 size paper is only possible when the paper is loaded in portrait orientation 8 The following sizes are available When loaded in portrait orientation Width 76 2 to 215 9 mm Length 127 0 to 355 6 mm When loaded in landscape orientation only with the UFR II printer driver used Width 127 0 to 215 9 mm Length 127 0 to 215 9 mm 9 The following sizes are available...

Page 578: ...eets 81 to 89 g m 300 sheets 900 sheets Heavy paper 90 to 120 g m 2 250 sheets 750 sheets 121 to 135 g m Bond paper 2 60 to 75 g m 500 sheets 1 500 sheets 76 to 90 g m 300 sheets 900 sheets Labels Envelope Multi Purpose Tray Envelope Feeder optional Paper Type Multi Purpose Tray Envelope Feeder optional Plain paper 1 2 60 to 80 g m 100 sheets 81 to 89 g m 50 sheets Heavy paper 90 to 120 g m 2 50 s...

Page 579: ...4 g m up to 550 sheets can be loaded Paper Type and Setting for the Machine Loading Paper P 37 Printable Area The shaded areas in the image below indicate the printable area of the document For envelope the top bottom left and right margins are all 10 mm Appendix 572 ...

Page 580: ...s based on ISO IEC 19752 the global standard related to Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi function devices that contain printer components issued by ISO International Organization for Standardization when printing A4 size paper with the default print density setting Replacement Toner Cartridges For optimum print quality u...

Page 581: ... may need to replace consumable parts before the end of their estimated lifetime User Maintenance Kit UM A1 Fixing unit Transfer roller Feeder roller The average number of pages that can be printed per fixing unit is 225 000 When replacing the fixing unit also replace the rollers When replacing the fixing unit or other consumable part see the Replacing Guide supplied with User Maintenance Kit UM A...

Page 582: ...Available Paper Paper P 569 Power Supply From main unit Dimensions W x L x H 415 x 448 x 148 mm Weight Approx 6 4 kg Installation Method See Getting Started You can install up to four units of paper feeder in the machine However if you use the optional paper deck the maximum installable number of paper feeder units is three Paper Deck Unit PD G1 Use of the optional paper deck allows you to load a ...

Page 583: ...ou can load A6 size paper To use this cassette replace the standard paper drawer in the machine by it Paper Capacity Approx 500 sheets 64 g m Approx 450 sheets 80 g m Available Paper A5 A6 Statement Custom Paper Size The following sizes are available When loaded in portrait orientation Width 102 0 to 170 0 mm Length 148 0 to 282 0 mm When loaded in landscape orientation only with the UFR II printe...

Page 584: ...in the following folder on the Instruction Manual DVD ROM LBP351_352 Manual_eng pdfs Barcode Printing Guide Installation Method Installing the ROM P 579 You can install only one unit of Barcode Printing Kit F1 on the machine PCL International Font Set C1 If the PCL International Font Set C1 is installed on the machine the following fonts are added for a PCL printer As a result you can output using...

Page 585: ...Stored Job Print P 137 Interrupt Print Priority Print Pause Resume Checking Current Status of Print Documents P 342 SMB Print Configuring SMB P 242 Spooler Spooler P 389 Installation Method Installing an SD Card P 583 When you dispose of a used SD card perform Completely Del Data for it or physically destroy it to prevent your personal information from being leaked Installing an SD Card P 583 Appe...

Page 586: ...ne Precautions for avoiding static electricity The ROM contains parts that are sensitive to static electricity Observe the following precautions for preventing the ROM from being damaged by static electricity Touch a metal portion in the room to discharge static electricity from your body before handling the ROM Do not touch any item that is likely to generate static electricity such as a display ...

Page 587: ...ow 3 Remove the ROM cover 1 Use a coin to remove the screws 2 Open the ROM cover and remove it in the direction indicated by the arrow 4 Install the ROM While aligning the ROM with the two ROM connectors of the machine securely push it until it stops Appendix 580 ...

Page 588: ... below 5 Put the ROM cover back into position 1 Close the ROM cover by pushing in the catch of the ROM cover in the direction indicated by the arrow 2 Use a coin to reattach the screws 6 Insert the right cover in the direction indicated by the arrow and close it while pushing the catch Appendix 581 ...

Page 589: ...at Barcode Printing Kit F1 Is Properly Installed Print the Configuration Page P 445 and confirm that BarDIMM is displayed in PCL If BarDIMM is displayed the ROM is properly installed If BarDIMM is not displayed The ROM is not installed properly Remove the ROM from the machine and reconnect it Appendix 582 ...

Page 590: ...e the encrypted data in the SD card is protected against unauthorized extraction Before mounting the SD card check whether the SD card is write protected If the card is write protected unlock the card before inserting it 1 Turn OFF the machine and unplug the power plug from the AC power outlet When you turn OFF the power shut down the machine from the operation panel without using the power switch...

Page 591: ...hen removing the SD card Push the SD card until it clicks as shown in the illustration release your finger and then remove it 4 Reinstall the SD card slot cover 1 Close the SD card slot cover by pushing in the catch of the cover 2 Use a coin to reattach the screws Appendix 584 ...

Page 592: ...ion panel SD Card Maintenance P 410 Checking that the SD Card Is Properly Installed on the Machine Print the Configuration Page P 536 and the SD card is installed properly if SD Card in Control Menu is On If no SD card status information is indicated The SD card is not installed properly Remove the SD card from the machine and remount it Configuring the Information of the SD Card If an SD card was...

Page 593: ...ress 3 Use to select User Maintenance and press 4 Proceed with SD Card Maintenance Completely Del Data in this order When a message appears press 5 Select Yes and press The machine is restarted After that the machine is turned OFF automatically When Completely Del Data has been performed the setting for SD Card changes to Off Appendix 586 ...

Page 594: ...rials to setting up the machine e Manual This Manual This manual describes all the functions of the machine in a manual that is viewed using a Web browser You can browse information by category or enter a keyword to search for pages on a specific topic Using e Manual P 588 Printer Driver Installation Guide This manual describes how to install the printer driver and the supplied software on the Use...

Page 595: ...e looking for from those results You can also enter phrases such as connecting to a network The keyword search also supports the AND Boolean to search for multiple keywords Search Tab P 596 Search the site map Click Site Map on the top part of the screen and a list of all the e Manual topics is displayed From there you can find the topic you are looking for Site Map P 597 System Requirements To us...

Page 596: ... click Next If the above screen is not displayed Displaying the Setup Screen of Instruction Manual DVD ROM P 617 If AutoPlay is displayed click Run Maninst exe 3 Follow the on screen instructions to install the manual Viewing the e Manual Double click the LBP351_352 Manual_eng icon on the desktop If a security warning message appears Click Allow blocked content TIPS for Viewing the e Manual Direct...

Page 597: ...reen of the Instruction Manual DVD ROM is not displayed remove the DVD ROM from the drive and insert it again If the setup screen is still not displayed Displaying the Setup Screen of Instruction Manual DVD ROM P 617 2 Select the language and click Display in Display Manual Appendix 590 ...

Page 598: ...1_352 Manual_eng folder in C Users user name Documents Canon Manuals Windows 8 Server 2012 Delete the LBP351_352 Manual_eng folder in C Users user name My Documents Canon Manuals Windows Server 2003 Delete the LBP351_352 Manual_eng folder in C Documents and Settings user name My Documents Canon Manuals The above shows an example of standard installation If you changed the location to install the e...

Page 599: ...anual is started Canon Click to return to the top page Contents tab Search tab Click to toggle the display between the table of contents and search Contents The titles of chapters are displayed Place the mouse pointer over one of the titles and topics of the chapter are displayed on the right Click a topic and its page is displayed Appendix 592 ...

Page 600: ...r click the sliding display for more information about each category The sliding display can be stopped by moving the pointer onto it Feature Highlights P 593 Quick Help Troubleshooting Maintenance Click to view how to solve problems or maintain the machine For Mac OS Users Click to view precautions when using Mac OS Notice Click to view important information you should know when using the machine...

Page 601: ...ick to display the detailed information Click again to close the window Click to display the corresponding topic page Topic Page Contains information about how to configure and use the machine Appendix 594 ...

Page 602: ...p of the corresponding chapter Topic page Displays the topics of the selected chapter If is displayed on the topic clicking it displays the subsections of that topic Click to close the expanded topic Print all All pages of the selected chapter are opened in a separate window The chapter can be printed if necessary Navigation See what chapter topic you are currently viewing Click to return to the p...

Page 603: ...and fuzzy match conditions To display the conditions click this button when it is gray To close the display click the button when it is orange Search scope selector Specifies the search scope You can efficiently search for topics by narrowing the search scope The search scope selector is especially useful when you can predict the general location of the topic that you are looking for Search option...

Page 604: ...he e Manual Chapter icons Click to jump to the topic of the selected chapter Title Topic Displays titles and topics Click a title or topic to jump to the page Click to return to the page top Click to go to the previous or next chapter Appendix 597 ...

Page 605: ...items carefully to operate the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Indicates useful functions or tips for using the machine Keys and Buttons Used in this Manual Keys on the operation panel and buttons on the computer display appear in the following notation Type Example Keys on t...

Page 606: ... are using the appearance of the displays used in this manual may slightly differ from the actual displays Also the appearance of the printer driver and software may differ depending on their version Illustrations Used in This Manual The illustrations of the toner cartridge used in the e Manual are those for the Canon Cartridge 039 Appendix 599 ...

Page 607: ...Manual Display Settings 0X7U 08W Appendix 600 ...

Page 608: ...You can customize the functions according to your needs for example to configure an authentication system with IC cards or to manage printouts based on logs When you want to manage MEAP applications access the machine from your computer via a Web browser For more information see Function Guide for MEAP Application Management Appendix 601 ...

Page 609: ...pecific drivers nor specific applications Preparing for Using the FTP Server Specify settings to enable communication between the machine and the clients Preparing for Using the FTP Server P 603 Printing via FTP Client FTP Print You can print a document sent to the machine via FTP Printing via FTP Client FTP Print P 606 Specifying Settings via FTP Client You can download the machine settings in te...

Page 610: ...ult settings prevent operations from FTP clients specify settings to allow the operations 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Network TCP IP Settings 4 Click Edit in FTP Settings Appendix 603 ...

Page 611: ...alphanumeric characters for the password in the Password text box For confirmation enter the same password in the Confirm text box If you click OK with the check box selected and the Password and Confirm text boxes left blank the currently set password is deleted Use UTF 8 to Display Name of FTP Print Job Select the check box if you are using UTF 8 character code for the name of the file to be pri...

Page 612: ... enabled after the hard reset is performed Using the operation panel You can also enable or disable FTP print and FTP settings from the setting menu of the operation panel FTP P 379 LINKS Printing via FTP Client FTP Print P 606 Specifying Settings via FTP Client P 608 Appendix 605 ...

Page 613: ...Display the console screen 2 Copy a document that you want to print to the directory displayed in Command Prompt In an example of a screen the document is copied into the USER_NAME folder in Users on drive C 3 Enter ftp IP address of the machine and press the ENTER key Example ftp 192 168 1 45 4 Enter the FTP Print user name and press the ENTER key The default user name is guest Anonymous a user w...

Page 614: ...d to specify binary mode when printing a text document 7 Enter put File name to print and press the ENTER key Example put sample txt The document is printed 8 Enter quit and press the ENTER key 9 Enter exit and press the ENTER key Command Prompt exits Appendix 607 ...

Page 615: ...IP address of the machine and press the ENTER key Example ftp 192 168 1 45 3 Enter root for the user name and press the ENTER key 4 Enter the System Manager password and press the ENTER key The default password is 7654321 Setting the System Manager Password P 253 230 User root logged in is displayed 5 Enter cd config and press the ENTER key 6 Enter get CONFIG file name and press the ENTER key CONF...

Page 616: ...lank ROOT_PWD System Manager Password Up to 16 alphanumeric characters 7654321 USER_JOB_CONT Allow End User s Job Operation ON OFF OFF LINK_URL1 Support Link URL Up to 512 alphanumeric characters http www canon com TCP IP Menu TCP IP Settings Item Name Setting Value Factory Default Setting INT_ADDR IP Address IP Address 0 0 0 0 NET_MASK Subnet Mask IP Address 0 0 0 0 DEF_GW Gateway Address IP Addr...

Page 617: ...W_BIDIR_ENB Use Bidirectional Communication ON OFF OFF FTP_PRINT_ENB Use FTP Print ON OFF OFF FTP_PRINT_USER FTP Print User Name Up to 24 alphanumeric characters guest FTP_PRINT_PWD FTP Print Password Up to 24 alphanumeric characters 7654321 IPP_ENB Use IPP ON OFF ON IPP_AUTH_ENB Use IPP Authentication ON OFF OFF IPP_AUTH_ACCUNT1 IPP Authentication User Name Up to 24 alphanumeric characters mandat...

Page 618: ...SSWD POP3 Password Up to 32 alphanumeric characters Blank EMAIL_POP_INTERVAL POP3 RX Interval 0 to 90 min 0 EMAIL_POP_PORTNO POP3 Server Port Number 0 to 65535 110 IPV4_USE Use IPv4 ON OFF ON IPV6_USE Use IPv6 ON OFF OFF IPV6_STATELESS_USE Use Stateless Address ON OFF ON IPV6_MANUAL_ADDR_USE Use Manual Address ON OFF OFF IPV6_MANUAL_ADDR_SET IP Address IP Address Blank IPV6_MANUAL_ADDR_PREFIX Pref...

Page 619: ...FF OFF IPV6_DNS_STATEFUL Register Stateful Address ON OFF OFF SMB Server Menu SMB Settings Item Name Setting Value Factory Default Setting SMB_ENB Use SMB ON OFF OFF SMB_SERVER Server Name Up to 16 characters Blank SMB_WG Workgroup Name Up to 16 characters WORKGROUP SMB_COMMENT Comments Up to 192 characters Blank SMB_LM_ENB Use LM Announce ON OFF OFF SMB_PRINT_ENB Use SMB Printing ON OFF OFF SMB_P...

Page 620: ...PRT_MNG_ INFO Obtain Printer Management Information from Host ON OFF OFF SPOOLER Menu Spool Settings Item Name Setting Value Factory Default Setting SPOOL_ENB Use Spooler ON OFF OFF START TIMER Menu Waiting Time for Connection at Startup Item Name Setting Value Factory Default Setting STRT_DELAY_TIME Waiting Time for Connection at Startup 0 to 300 sec 0 RUI Menu Remote UI Settings Item Name Settin...

Page 621: ...ings are enabled after the machine is restarted 10 Confirm that the machine has been normally restarted press C key while holding down the CTRL key 11 Enter quit and press the ENTER key 12 Enter exit and press the ENTER key Command Prompt exits LINKS Network P 375 Appendix 614 ...

Page 622: ...Others 0X7U 08H This section describes basic Windows operations and includes disclaimers copyright information and other information Appendix 615 ...

Page 623: ...erver 2003 Start select Printers and Faxes Enabling Network discovery If you are using Windows Vista 7 8 Server 2008 Server 2012 enable Network discovery to view the computers on your network Windows Vista Start select Control Panel View network status and tasks select Turn on network discovery under Network discovery Windows 7 Server 2008 R2 Start select Control Panel View network status and task...

Page 624: ... network for computers Shared printers are displayed 1 Displaying the Setup Screen of Instruction Manual DVD ROM If your computer does not display the setup screen after the Instruction Manual DVD ROM is inserted follow the procedure below The DVD ROM drive name is indicated as D in this manual The DVD ROM drive name may differ depending on the computer you are using Windows Vista 7 Server 2008 St...

Page 625: ...rational by printing a test page in Windows 1 Load A4 size paper in the paper drawer or multi purpose tray Loading Paper P 37 2 Open the printer folder Displaying the Printer Folder P 616 3 Right click your printer icon and click Printer properties or Properties 4 Click Print Test Page in General tab The test page is printed Appendix 618 ...

Page 626: ...2012 R2 Right click Start select Control Panel 2 Display System Windows Vista 7 8 Server 2008 R2 Server 2012 Click System and Maintenance or System and Security System Windows Server 2008 Double click System 3 Check the bit architecture For 32 bit versions 32 bit Operating System is displayed For 64 bit versions 64 bit Operating System is displayed Checking the Printer Port 1 Open the printer fold...

Page 627: ...k that the port is selected correctly Checking Bidirectional Communication 1 Open the printer folder Displaying the Printer Folder P 616 2 Right click your printer icon and click Printer properties or Properties Appendix 620 ...

Page 628: ...anel and click View network status and tasks Manage network connections 2 Right click the Local Area Connection icon and click Properties in the pop up menu Windows 7 Server 2008 R2 1 Open the Start menu select Control Panel and click View network status and tasks Change adapter settings 2 Right click the Local Area Connection icon and click Properties in the pop up menu Appendix 621 ...

Page 629: ...he Network and Sharing Center tab and then click Manage network connections 2 Right click the Local Area Connection icon and click Properties in the pop up menu Windows 8 1 Server 2012 R2 1 Right click the Start Select Control Panel and click View network status and tasks Change adapter settings 2 Right click the Local Area Connection icon and click Properties in the pop up menu Windows Server 200...

Page 630: ...ter drivers and utility for Mac OS see the following guide or help Object Reference Installing the Printer Driver Getting Started Canon UFR II UFRII LT Printer Driver Guide Canon PS Printer Driver Guide Using each feature Printer Driver s Help Canon UFR II UFRII LT Printer Driver Guide Canon PS Printer Driver Guide Using RAW as the printing protocol When adding a printer during printer driver inst...

Page 631: ... Utility menu are a comprehensive listing of all fonts currently available The listing contains the names and print samples of the fonts stored on the printer Scalable Fonts PCL P 625 OCR Code Scalable Fonts PCL P 628 Bitmapped Fonts PCL P 628 Appendix 624 ...

Page 632: ...Scalable Fonts PCL Appendix 625 ...

Page 633: ...Appendix 626 ...

Page 634: ...Appendix 627 ...

Page 635: ...OCR Code Scalable Fonts PCL Bitmapped Fonts PCL Appendix 628 ...

Page 636: ...nput 230 V 50 Hz although the rated input of the product is 220 to 240 V 50 60 Hz Use of shielded cable is necessary to comply with the technical EMC requirements of EC Directive Laser Safety This product is confirmed as a Class 1 laser product in IEC60825 1 2007 and EN60825 1 2007 CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL À LASER DE CLASSE 1 APPARECCHIO LASER DI CLASSE 1 PRODUCTO LÁSER DE CLA...

Page 637: ...out the recycling of this product please contact your local city office waste authority approved scheme or your household waste disposal service or visit www canon europe com weee or www canon europe com battery India only This product is not to be disposed of with your household waste according to the e waste Management and Handling Rules 2011 This product should be handed over to a designated co...

Page 638: ...icates Motor Vehicle Licenses and Certificates of Title Copyrighted Works Works of Art without Permission of Copyright Owner Disclaimers The information in this document is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCH...

Page 639: ...19 301 5 929 866 5 943 063 6 073 148 6 515 763 6 639 593 6 754 382 7 046 403 7 213 269 7 242 415 Patents pending in the U S and other countries All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated The name PostScript also is used as a product trademark for Adobe Systems implementation of the Post...

Page 640: ...747 U S A CANON EUROPA N V Bovenkerkerweg 59 1185 XB Amstelveen The Netherlands CANON CHINA CO LTD 2F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 PRC CANON SINGAPORE PTE LTD 1 Fusionopolis Place 15 10 Galaxis Singapore 138522 CANON AUSTRALIA PTY LTD Building A The Park Estate 5 Talavera Road Macquarie Park NSW 2113 Australia CANON GLOBAL WORLDWIDE SITES http www canon com...

Page 641: ... to remain under this license does not apply to any document created using the fonts or their derivatives DEFINITIONS Font Software refers to the set of files released by the Copyright Holder s under this license and clearly marked as such This may include source files build scripts and documentation Reserved Font Name refers to any names specified as such after the copyright statement s Original ...

Page 642: ...rsion except to acknowledge the contribution s of the Copyright Holder s and the Author s or with their explicit written permission 5 The Font Software modified or unmodified in part or in whole must be distributed entirely under this license and must not be distributed under any other license The requirement for fonts to remain under this license does not apply to any document created using the F...

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