Cannot print over a network
Cannot print over a NetWare network
Cause
Corrective Action
The printer’s NetWare settings are not congured
correctly.
Make sure the printer’s NetWare settings are
congured correctly. In particular, make sure a valid
frame type is selected. For details, see “Conguring
the Printer’s NetWare Network Settings”. (→P.511)
The computer you are trying to print from is not
congured correctly.
Make sure the computer’s NetWare settings are
congured correctly. For details, see “Conguring
NetWare Network Settings”. (→P.529)
The NetWare server and services are not congured
correctly.
Check the following points.
1.
Make sure the NetWare le server is running.
2.
Make sure there is enough free disk space on the
NetWare le server. Insufcient disk space may
prevent you from processing large print jobs.
3.
Start NWADMIN or PCONSOLE and conrm that
the print service is congured correctly and the
print queue is available.
4.
If data transmission to a printer on another subnet
fails, deactivate NCP burst mode in that printer’s
network protocol settings.
5.
If the printer is used in queue server mode, specify
“Other/Unknown” as the printer type.
The printer was turned off and on when not
disconnected from the server.
Leave the printer off for at least 30 seconds, and
then restore power.
Cannot print over AppleTalk or Bonjour networks
Cause
Corrective Action
The AppleTalk protocol is not enabled on the printer.
Activate AppleTalk on the printer.
(→P.510)
The computer you are trying to print from is not
congured correctly.
Make sure the computer’s AppleTalk settings are
congured correctly.
(→P.533)
(→P.541)
The computer and printer are not on the same
network.
Due to the nature of Bonjour, you cannot print if
the printer is on another network behind a router.
Make sure the computer and printer are on the same
network. For information about network settings, ask
your network administrator.
618 Troubleshooting