Problems with the printing quality
The edges of the paper are dirty
Cause
Corrective Action
The Platen has become dirty after borderless printing
or printing on small paper.
Open the Top Cover and clean the Platen.
(→P.589)
Make sure the same paper type is specied on the
printer as in the printer driver.
(→P.105)
(→P.134)
The paper type as specied on the printer does not
match the type specied in the printer driver.
Make sure the same paper type is specied in the
printer driver as on the printer.
1.
Hold down the
Stop
button for a second or more
to cancel printing.
2.
Change the paper type in the printer driver and
try printing again.
The paper is wrinkled or warped.
Straighten out the wrinkles or curls and reload the
paper. Do not use paper that has been printed on
previously.
(→P.110)
(→P.135)
A cut line is printed because the function to reduce
cutting dust has been activated.
If this function is not needed, deactivate
CutDustReduct.
through the printer menu.
(→P.48)
The Printhead is set too low.
In
Head Height
, choose
Automatic
.
(→P.548)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a
VacuumStrngth
setting of
Strong
or
Strongest
. If paper still rubs
against the printhead, try raising the Printhead by
setting
Head Height
to
Highest
.
(→P.557)
(→P.548)
You are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
When printing on CAD Tracing Paper or lm-based
media, choose a
VacuumStrngth
setting of
Standard
,
Strong
, or
Strongest
. If paper still rubs
against the printhead, try raising the Printhead by
setting
Head Height
to
Highest
.
(→P.557)
(→P.548)
The Ejection Guide is soiled.
Clean the Ejection Guide.
(→P.588)
The surface of the paper is dirty
Cause
Corrective Action
The Paper Retainer is soiled.
Clean the Paper Retainer.
(→P.591)
You are using a paper that does not dry easily.
Specify a time of about a minute in
Roll DryingTime
.
Troubleshooting 611
