COPYRIGHT © 1999 CANON INC.
CANON 660/2100 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 10 TROUBLESHOOTING
10-22
6
The print has vertical bands/lines (sub scanning direction).
Cause
Photosensitive
drum
Upper fixing
roller
Step
1
2
Yes/No
YES
YES
Action
Replace the photosen-
sitive drum cartridge.
Replace the upper fix-
ing roller.
Checks
Are there scratches in the peripheral
direction (sub scanning direction) of
the photosensitive drum?
Are there scratches in the peripheral
direction (sub scanning direction) of
the upper fixing roller?
7
The print has white bands/lines (vertical; sub scanning direction).
Cause
Fixing/separa-
tion upper
guide
Photosensitive
drum unit
Laser optical
path
Printer unit
laser
scanner/scan-
ner assembly
Intermediate
transfer drum
unit
Upper fixing
roller
Step
1
2
3
4
5
6
7
Yes/No
YES
YES
YES
YES
YES
YES
YES
Action
Replace the toner car-
tridge of the color.
Clean the fixing/sepa-
ration upper guide.
Replace the photosen-
sitive drum cartridge.
Remove the foreign
matter.
Replace the laser/scan-
ner assembly.
Replace the intermedi-
ate transfer drum unit.
Replace the upper fix-
ing roller.
Checks
Make a vertical stripe test print
(TYPE=10). Do the white
bands/lines occur in a specific color
only?
Is the fixing/separation upper guide
coated with toner?
Are there scratches in the peripheral
direction (sub scanning direction) of
the photosensitive drum?
Is the laser emission opening of the
printer unit coated with foreign mat-
ter?
Is any of the mirrors of the
laser/scanner assembly soiled?
Are there scratches in the peripheral
direction (sub scanning direction) of
the intermediate transfer drum?
Are there scratches in the vertical
direction (sub scanning direction) of
the upper fixing roller?
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