4-18 – Interior and Exterior Systems Operation – Video and Audio Equipment________________M380 Owner’s Manual
4-18-56 Rev. “G”
4-18.3.18 Troubleshooting
If you are having a problem with your TV, try the suggestions below. If the problem persists, contact
your nearest Sony dealer.
If, after reading these Operating Instructions, you have additional questions related to the use of your Sony television, please call our Direct Response Center
at 1-800-222-SONY (7669) (U.S. residents only) or (416) 499-SONY (7669) (Canadian residents only).
Make sure the power cord is plugged in.
If a red light is flashing on the front of your TV for more than a few minutes,
disconnect and reconnect the power cord to restore the TV. If the problem
continues, call your local service center.
Check the TV/VIDEO settings when watching TV, set to TV; when watching video
equipment, set to VIDEO.
Make sure the batteries have been inserted correctly into the remote control.
Try another channel, it could be station trouble.
Adjust Picture in the Video menu.
Adjust Brightness in the Video menu.
Check the antenna and/or cable connections.
Press so that MUTING disappears from the screen.
Check your Audio settings. Your TV may be set to Auto-SAP.
No color
Adjust Color in the Video menu.
Check the Cable setting in the Options menu under Setup.
Check the antenna and/or cable connections.
Make sure the channel selected is currently broadcasting.
Adjust the antenna.
Move the TV away from other electronic equipment. Some electronic equipment
can create electrical noise, which can interfere with TV reception.
Double images or
ghosts
Check your outdoor antenna or call your cable service.
Make sure Cable is set to OFF in the Options menu under Setup.
Perform Auto Program to add channels that are not presently in the memory.
Make sure Cable is set to ON in the Options menu under Setup
Perform Auto Program to add channels that are not presently in the memory.
Batteries could be weak. Replace them.
Move the TV 3-4 or more feet away from fluorescent lights.
The TV needs to be
cleaned
Clean the TV with a soft dry cloth.Never use strong solvents such as thinner or
benzine, which might damage the finish of the cabinet.
Lost password for
Parental Control
In the password screen, enter the following master password: 4357. After using
the master password, you must create a new password, it cannot be used to
unlock currently blocked channels.
You can use the front Audio/Video panel controls to access the menu.
Press to open the menu. Use the and buttons on the front
Audio/Video panel instead of the and buttons on the remote control.
Use the button on the front Audio/Video panel instead of the ,
and buttons on the remote control. Press again when the setting
or adjustment is complete. Contact your nearest Sony dealer to order a
replacement.
You lost your remote
control
No picture, no sound
Poor or no picture,
good sound
Good picture, no
sound
Only snow appears on
the screen
Dotted lines or stripes
Cannot receive higher
number channels
(UHF) when using an
antenna
Cable stations don't
seem to work
Remote control does
not operate
Summary of Contents for M380 2003
Page 1: ...Rev F...
Page 375: ...DIRECTV HD RECEIVER USER GUIDE...
Page 377: ...Section Title...
Page 379: ...Section Title 1 2 Welcome 3 About Your User Guide 4 Defining High Definition Chapter 1...
Page 417: ...Section Title Chapter 3 39 40 Watching TV 43 The Guide 45 Autotune 47 Pay Per View Chapter 3...
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