Customize the activation password
You can customize the type of activation password and the number of characters the password can contain that you send
to BlackBerry devices in a BlackBerry Domain. You can also change the length of time that the activation password exists
before it expires.
1.
In the BlackBerry Administration Service, on the
Devices
menu, expand
Wireless activations
.
2.
Click
Device activation settings
.
3.
Click
Edit activation settings
.
4.
In the
Password settings
section, perform the following actions:
• To change the activation password length, in the
Auto-generated password length
field, type a character length.
• To change the activation password type, in the
Auto-generated password type
drop-down list, click a password
type.
• To change the length of time that the activation password exists before it expires, in the
Auto-generated
password lifespan (hours)
field, type the number of hours.
5.
Click
Save all
.
Customize the activation message
To provide information to help troubleshoot activation issues that a user might encounter or to make sure that the
activation message that users receive on their computers conforms to your organization's messaging policies, you can
customize the default activation message.
1.
In the BlackBerry Administration Service, on the
Devices
menu, expand
Wireless activations
.
2.
Click
Device activation settings
.
3.
Click
Edit activation settings
.
4.
In the
Email initialization message
section, perform the following actions:
• In the
Sender address
field, type the email address for the administrator account.
• In the
Custom activation message
field, type the subject, and message.
5.
Click
Save all
.
Send an activation password to a user
1.
In the BlackBerry Administration Service, on the
BlackBerry solution management
menu, expand
User
.
2.
Click
Manage users
.
3.
Search for a user account.
Administration Guide
Assigning BlackBerry devices to users
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