the maximum number of IT policies and service books that all BlackBerry Policy Service instances can send to devices
each minute.
If you configure throttling, the BlackBerry Policy Service determines which users that are associated with the BlackBerry
Enterprise Server instance that the BlackBerry Policy Service runs on require a new IT policy or service book. The
BlackBerry Policy Service also determines how many users to schedule for processing in the next 60 seconds. The
BlackBerry Policy Service then schedules the same number of users for processing at equal intervals over the next 60
seconds to distribute the usage on the BlackBerry Configuration Database.
The BlackBerry Policy Service only applies throttling when it automatically detects updates to IT policies or service books.
The BlackBerry database notification system starts automatic detection. If you configure the BlackBerry database
notification system to be turned off, a five-minute timer starts automatic detection. The BlackBerry Policy Service does not
apply throttling when the BlackBerry Enterprise Server requests IT policies or service books during device activation or
when you request that the BlackBerry Enterprise Server send IT policies or service books to users.
Configure BlackBerry Policy Service throttling for IT policies and service
books
1.
Copy the BlackBerry Enterprise Server installation files to a computer that hosts the primary BlackBerry Enterprise
Server instance.
2.
Extract the contents to a folder on the computer.
3.
At the command prompt, navigate to <
extracted_folder
>\tools.
4.
Perform one of the following actions:
• To configure the maximum number of processes that a BlackBerry Policy Service can run for IT policies and
services books at one time before the BlackBerry Policy Service schedules additional processes, type
traittool -
global -trait PolicyThrottlingInProcessJobs -set
<value>
, where
<value>
is 0 or greater. The default value is 30.
• To configure the maximum number of IT policies and service books that a BlackBerry Policy Service can send to
BlackBerry devices each minute, type
traittool -global -trait PolicyThrottlingMaxBESJobs -set
<value>
, where
<value>
is 1 or greater. The default value is 100.
• To configure the maximum number of IT policies and service books that all BlackBerry Policy Service instances
can send to devices each minute, type
traittool -global -trait PolicyThrottlingMaxDomainJobs -set
<value>
,
where
<value>
is 1 or greater. The default value is 300.
5.
Press ENTER.
Example: Configuring the maximum number of IT policies or service books that a BlackBerry Policy Service can send
If you want to configure the maximum number of IT policies or service books that a BlackBerry Policy Service can send to
500, type
traittool -global -trait PolicyThrottlingMaxDomainJobs -set 500.
Administration Guide
Managing a BlackBerry Domain
418