When you navigate to another page in the BlackBerry Administration Service, the BlackBerry Administration Service turns
off the refresh option, and you must turn it on again manually when you return to the page that displays the status.
If more than one administrator logs in to the BlackBerry Administration Service, each administrator must turn on the
refresh option manually so that the BlackBerry Administration Service refreshes the high availability status or job
deployment status in the web browser for the administrator.
Monitor the high availability status or job deployment
status using the BlackBerry Administration Service
1.
In the BlackBerry Administration Service, navigate to one of the following locations:
• To monitor the high availability status for a BlackBerry Enterprise Server pair, navigate to
Servers and
components > High availability > Highly Available BlackBerry Enterprise Servers >
<BES_pair>
.
• To monitor the high availability status for all BlackBerry Enterprise Server pairs, navigate to
Servers and
components > High availability > High availability summary
.
• To monitor job deployment status, navigate to
Devices > Deployment jobs > View reconciliation event status
.
2.
Click
Refresh page automatically
.
Remove a BlackBerry MDS Connection
Service instance from a pool
You can remove a BlackBerry MDS Connection Service instance from a pool if your organization no longer requires it or to
troubleshoot an issue.
1.
In the BlackBerry Administration Service, on the
Servers and components
menu, expand
BlackBerry Solution
topology > BlackBerry Domain > Component view > BlackBerry Enterprise Server
.
2.
If you configured BlackBerry Enterprise Server pairs, expand the pair name.
3.
Click the name of the BlackBerry Enterprise Server instance that uses the BlackBerry MDS Connection Service pool.
4.
Click
Edit instance
.
5.
On the
Supported MDS Connection Service instances
tab, remove the BlackBerry MDS Connection Service instance
from the list of current instances.
6.
Click
Save all
.
Administration Guide
Configuring high availability for BlackBerry Enterprise Server components
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