• If you want to change a BlackBerry Enterprise Server pair, click one of the instances, and on the
Instance
information
tab, click
Restart instance
. Repeat this step for the other instance in the pair.
• In the Windows Services, restart the BlackBerry Dispatcher.
7.
Repeat step 2 to step 6 for each BlackBerry Enterprise Server instance that you want to turn off the feature for.
After you finish:
To allow the user to check the availability of a potential meeting participant, in the
Messaging Options
section, change
Free busy lookup turn on
to
True
. Click
Save all
. Restart the BlackBerry Enterprise Server.
Related information
Restarting BlackBerry Enterprise Server components,
392
Prevent a user from searching for remote email
messages using a device
You can prevent BlackBerry device users from searching with their devices for remote email messages that are located on
the messaging server.
Before you begin:
You must turn on wireless email reconciliation.
1.
In the BlackBerry Administration Service, on the
Servers and components
menu, expand
BlackBerry Solution
topology > BlackBerry Domain > Component view > Email
.
2.
Click the name of the BlackBerry Messaging Agent instance that you want to prevent a device user from searching for
remote email messages.
3.
Click
Edit instance
.
4.
On the
Messaging
tab, in the
Messaging options
section, in the
Remote search turned on
drop-down list, click
False
.
5.
Click
Save all
.
6.
On the
Servers and components
menu, expand
BlackBerry Solution topology > BlackBerry Domain > Component
view > BlackBerry Enterprise Server
.
7.
Click the name of the BlackBerry Enterprise Server instance or BlackBerry Enterprise Server pair that is associated
with the email instance that you want to prevent a device user from searching for remote email messages.
8.
Restart the BlackBerry Enterprise Server using one of the following methods:
• If you are changing a BlackBerry Enterprise Server instance, in the
Status
list, click
Restart instance
.
• If you are changing a BlackBerry Enterprise Server pair, in the
Status
list for one of the instances in the pair, click
Restart instance
. Repeat this step for the other instance in the pair.
• In the Windows Services, restart the BlackBerry Dispatcher.
9.
Repeat step 2 to step 8 for each BlackBerry Messaging Agent instance that you want to turn off remote searching for.
Administration Guide
Managing your organization's messaging environment and attachment support
342
