Log in to the BlackBerry
Administration Service for the
first time
To open the BlackBerry Administration Service, you can use a browser on any computer that has access to the computer
that hosts the BlackBerry Administration Service.
Before you begin:
To manage a BlackBerry device using the BlackBerry Administration Service while the BlackBerry
device is connected to the computer, the browser must permit Microsoft ActiveX controls.
1.
In the browser, type
https://
<server_name>
/webconsole/app
, where
<server_name>
is the name of the computer
that hosts the BlackBerry Administration Service.
2.
In the
User name
field, type
admin
.
3.
In the
Password
field, type the password that you created during the installation process.
4.
In the
Log in using
drop-down list, click
BlackBerry Administration Service
or
Active Directory Authentication
.
5.
Click
Log in
.
Related information
Best practice: Running the BlackBerry Enterprise Server,
71
The web browser displays an HTTP 404 or HTTP 504 error message when it tries to connect to a BlackBerry Administration
Service instance,
470
There is a problem with this website's
security certificate
Description
The browser displays this error message when you try to navigate to the BlackBerry Administration Service using Windows
Internet Explorer version 7 or later.
2
Administration Guide
Log in to the BlackBerry Administration Service for the first time
26
