• To forward email messages from the user's inbox and sent items folder, click
Inbox and Sent Items only
.
• To select the folders that you want the BlackBerry Enterprise Server to forward messages from, click
Selected
folders
. Click the folders that you want to forward messages from.
8.
Click
Continue to user information edit
.
9.
Click
Save all
.
Turn off email message forwarding to user accounts in
a group
You can temporarily stop the BlackBerry Enterprise Server from forwarding email messages to user accounts that belong to
a user group (for example, if the members of the user group are out of a wireless coverage area and do not want to receive
email messages during that time). When you turn off message forwarding for user accounts, users can send email
messages from their BlackBerry devices, but cannot receive email messages.
Users can turn on email message forwarding on the BlackBerry device manually.
1.
In the BlackBerry Administration Service, on the
BlackBerry Solution management
menu, expand
User
.
2.
Click
Manage users
.
3.
Click
View more criteria
.
4.
In the
Group criteria
section, in the
Specific group
drop-down list, click the group you want to turn off message
forwarding for.
5.
Click
Search
.
6.
Select all users.
7.
In the
Device services
list, click
Turn off redirection for selected devices
.
Turn off email message forwarding to a user account
You can temporarily stop the BlackBerry Enterprise Server from forwarding email messages to a BlackBerry device (for
example, if a user is out of a wireless coverage area and does not want to receive email messages during that time). When
you turn off message forwarding for a user account, the user can send email messages from the BlackBerry device, but
cannot receive email messages.
1.
In the BlackBerry Administration Service, on the
BlackBerry solution management
menu, expand
User
.
2.
Click
Manage users
.
3.
Search for a user account.
4.
Click
Edit user
.
Administration Guide
Managing your organization's messaging environment and attachment support
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