• To turn off automatic correction of calendar synchronization errors for a specific user account, type
traittool -user
<smtp_address>
-trait ExchangeSmartSyncSendUpdate -set false
.
• To turn off automatic correction of calendar synchronization errors for all user accounts that are associated with a
BlackBerry Enterprise Server, type
traittool -server
<server_name>
-trait ExchangeSmartSyncSendUpdate -set
false
.
• To turn off automatic correction of calendar synchronization errors for all user accounts, type
traittool -global -
trait ExchangeSmartSyncSendUpdate -set false
.
5.
Press ENTER.
Example: Turn off automatic error correction for a specific user
traittool -user [email protected] -trait ExchangeSmartSyncSendUpdate -set
false
After you finish:
To turn on calendar synchronization error correction, type
traittool -
<level>
-trait
ExchangeSmartSyncSendUpdate -set true
, where
<level>
is the SMTP address of a specific user account, the server name
of a specific BlackBerry Enterprise Server for all user accounts that are associated with the specific BlackBerry Enterprise
Server, or global for all user accounts.
Configure the range of days to check for calendar
synchronization errors
You can configure corrective calendar synchronization to check for calendar synchronization errors during a specific range
of days in the calendar after the current date.
1.
Copy the BlackBerry Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server
instance.
2.
Extract the contents to a folder on the computer.
3.
At the command prompt, navigate to the folder that the TraitTool.exe file is located in.
4.
Perform one of the following actions:
• To check for calendar synchronization errors during a specific range of days in the calendar for a user account,
type
traittool -user
<smtp_address>
-trait ExchangeSmartSyncDays -set
<value>
, where
<value
> is a number
from 1 to 365.
• To check for calendar synchronization errors during a specific range of days in the calendar for all user accounts
that are associated with a BlackBerry Enterprise Server, type
traittool -server
<server_name>
-trait
ExchangeSmartSyncDays -set
<value>
, where
<value>
is a number from 1 to 365.
Administration Guide
Managing calendars
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