Sending an IT policy over the wireless
network
If your organization's environment includes C++ based BlackBerry devices that are running BlackBerry Device Software
version 2.5 or later or Java based devices that are running BlackBerry Device Software version 3.6 or later, the BlackBerry
Enterprise Server can send changes to IT policies to a device over the wireless network automatically. When the device
receives an updated IT policy or a new IT policy, the device, BlackBerry Desktop Software, and BlackBerry Web Desktop
Manager apply the configuration changes immediately.
By default, the BlackBerry Enterprise Server is designed to resend an IT policy to the device within a short period of time
after you update the IT policy using the BlackBerry Administration Service. You can also resend an IT policy to a specific
device manually. You can configure the BlackBerry Enterprise Server to resend the IT policy to the device at scheduled
intervals regardless of whether you changed the IT policy.
Related information
Using IT policy rules to manage BlackBerry Enterprise Solution security,
39
Assigning IT policies and resolving IT policy conflicts,
49
Preconfigured IT policies,
40
Resend an IT policy to a BlackBerry device manually
1.
In the BlackBerry Administration Service, on the
BlackBerry solution management
menu, expand
User
.
2.
Click
Manage users
.
3.
Search for a user account.
4.
In the search results, click the display name for the user account.
5.
On the
Policies
tab, click
View resolved IT policy data
.
6.
Click
Resend IT policy to a device
.
Resend an IT policy to a BlackBerry device
automatically
1.
In the BlackBerry Administration Service, on the
Servers and components
menu, expand
BlackBerry Solution
topology
.
Administration Guide
Using an IT policy to manage BlackBerry Enterprise Solution security
48
