To turn on the address book refresh feature for a BlackBerry Enterprise Server again, use the same command with a value
of True.
Microsoft SQL Server uses a considerable amount of
disk space
Possible cause
Reorganizing or rebuilding an index in Microsoft SQL Server can cause the size of the transaction log file in the BlackBerry
Configuration Database to grow larger than expected.
Possible solution
Add the following tasks to the end of your organization's regular maintenance plan:
1. Perform a complete backup of the transaction log file.
2. Perform a shrink log file task on the transaction log file.
Troubleshooting: Setting up user accounts
You cannot create a user account in the BlackBerry
Administration Service
Possible cause
Possible solution
The BlackBerry Administration Service
is configured to use static ports when it
connects to the BlackBerry
Configuration Database server, but the
BlackBerry Configuration Database
server uses a dynamic port.
Configure the BlackBerry Administration Service to use a dynamic port for the
BlackBerry Configuration Database.
1. On the computer that hosts the BlackBerry Enterprise Server or BlackBerry
Enterprise Server components, on the taskbar, click
Start > Programs >
BlackBerry Enterprise Server > BlackBerry Server Configuration
.
2. On the
Database Connectivity
tab, select the
Use dynamic ports or specify
SQL port
check box.
3. Click
OK
.
Administration Guide
Troubleshooting
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