Change how a BlackBerry Messaging Agent uses
extension plug-ins
The BlackBerry Messaging Agent uses a BlackBerry Enterprise Server extension process to load extension plug-ins to
process email messages. If you do not add an extension plug-in to the BlackBerry Administration Service, and you install
the extension plug-in application on the computer that hosts the BlackBerry Enterprise Server, the extension plug-in is
loaded directly by the BlackBerry Messaging Agent instead of the extension process. To stabilize and manage your
organization's messaging environment, you can change how the BlackBerry Controller starts extension processes. For
example, you can configure the BlackBerry Controller to start one extension process for all extension plug-ins, or you can
configure the BlackBerry Controller to start separate extension processes for each extension-plug in.
1.
In the BlackBerry Administration Service, on the
Servers and components
menu, expand
BlackBerry Solution
topology > BlackBerry Domain > Component view > Email
.
2.
Click the instance that you want to change.
3.
Click
Edit instance
.
4.
On the
Extension plug-ins
tab, in the
Extension mode
section, in the
Extension mode
drop-down list, perform one of
the following actions:
• To configure the BlackBerry Controller to start a single extension process that loads all extension plug-ins for all
BlackBerry Messaging Agent instances, click
single
.
• To configure the BlackBerry Controller to start a dedicated extension process for each BlackBerry Messaging
Agent instance, click
perAgent
.
• To configure the BlackBerry Controller to start a dedicated extension process that loads each extension plug-in,
click
perExtension
. Each BlackBerry Messaging Agent uses the same extension process to process a specific
extension plug-in.
• To configure the BlackBerry Controller to start a dedicated extension process for each extension plug-in for each
BlackBerry Messaging Agent, click
perAgentperExtension
.
5.
Click
Save all
.
Administration Guide
Setting up the messaging environment
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