Configuring BlackBerry Policy Service throttling for IT policies and service books ...................................................... 417
Configuring BlackBerry Policy Service throttling for PIN encryption keys ................................................................... 419
Configuring BlackBerry Policy Service throttling for application polling ..................................................................... 419
Delete a BlackBerry Policy Service throttling setting ................................................................................................. 420
Change the port number that BlackBerry Enterprise Server components use to connect to the BlackBerry
Configuration Database .................................................................................................................................................. 421
Change the port number that the syslog tools use to monitor BlackBerry Enterprise Server events ................................... 422
33
BlackBerry Controller and BlackBerry Enterprise Server Component Monitoring .......................... 423
How the BlackBerry Controller monitors the BlackBerry Enterprise Server components ................................................... 423
Change how the BlackBerry Controller restarts the BlackBerry Messaging Agent ...................................................... 423
Change how the BlackBerry Controller restarts a BlackBerry Enterprise Server service ............................................. 426
BlackBerry Enterprise Server Alert Tool ........................................................................................................................... 428
Configuring notifications using the BlackBerry Enterprise Server Alert Tool ............................................................... 428
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BlackBerry Enterprise Server log files .......................................................................................... 431
Monitoring PIN messages, SMS text messages, and calls ................................................................................................ 431
Change the default location for the log files for PIN messages, SMS text messages, and calls .................................... 431
Log files for BlackBerry Enterprise Server components .................................................................................................... 433
Changing the location where BlackBerry Enterprise Server components save log files ............................................... 433
Changing how BlackBerry Enterprise Server components create log files .................................................................. 434
Component identifiers for log files ............................................................................................................................ 439
BlackBerry MDS Connection Service log files .................................................................................................................. 440
Changing how the BlackBerry MDS Connection Service creates a log file .................................................................. 440
Using BlackBerry MDS Connection Service log files to view information for proxied connections to BlackBerry
devices .................................................................................................................................................................... 444
BlackBerry Collaboration Service log files ........................................................................................................................ 445
Change which activities the BlackBerry Collaboration Service writes to a log file ........................................................ 445
35
BlackBerry Enterprise Solution connection types and port numbers ............................................. 447
BlackBerry Administration Service connection types and port numbers ........................................................................... 447
BlackBerry Attachment Service connection types and port numbers ............................................................................... 449
BlackBerry Collaboration Service connection types and port numbers ............................................................................. 450
BlackBerry Configuration Database connection types and port numbers ......................................................................... 452
BlackBerry Controller connection types and port numbers .............................................................................................. 453
BlackBerry Dispatcher connection types and port numbers ............................................................................................ 454
BlackBerry Messaging Agent connection types and port numbers ................................................................................... 456
BlackBerry MDS Connection Service connection types and port numbers ....................................................................... 459
BlackBerry Monitoring Service connection types and port numbers ................................................................................. 460
BlackBerry Policy Service connection types and port numbers ........................................................................................ 461
BlackBerry Router connection types and port numbers ................................................................................................... 462
BlackBerry Synchronization Service connection types and port numbers ......................................................................... 464
CalHelper connection type and port number ................................................................................................................... 465
