Permission name
Security role
Enterprise
role
Senior
Helpdesk
role
Junior
Helpdesk
role
Server only
role
User only
role
Import an IT policy template
X
X
X
Resend data to devices
X
X
X
Create a software
configuration
X
X
X
View a software
configuration
X
X
X
X
X
Edit a software configuration
X
X
X
Delete a software
configuration
X
X
X
View BlackBerry
Administration Service
software management
X
X
X
Edit BlackBerry
Administration Service
software management
X
X
Create an application
X
X
X
View an application
X
X
X
X
X
Edit an application
X
X
X
Delete an application
X
X
X
Create an administrator user
X
Specify an activation
password
X
X
X
X
X
Generate an activation email
X
X
X
X
X
Assign the current device to
a user
X
X
X
X
X
Turn off and on external
services
X
X
X
X
Clear activation password
X
X
X
X
X
Administration Guide
Creating administrator accounts
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