Altigen AltiWare OE/ACC Version 5.0, Administration Manual

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Software License Activation and Registration
AltiWare OE System Installation & Administration Manual 3-19
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Upgrading AltiWare OE
Note: Triton T1 Rev A1/A2 or VoIP Rev A1/A2 boards are not supported
in OE 5.0. These boards must be replaced with Rev A3 or later
boards.
Before Upgrade
Before you begin, you’ll need to have the 20-digit software license key
located on the back of the End User License Agreement and a System Key.
Backup Database
OE 5.0 supports direct upgrades from OE 4.5, OE 4.5 A and OE 4.6. If your
system is running an earlier release, you must first upgrade to OE 4.5 or
later.
If AltiWare 4.5 or above in installed, there in no need to uninstall it before
installing OE 5.0
• If AltiWare OE 3.x or OE 4.0 is installed, first upgrade to OE 4.5, OE
4.5A or OE 4.6, then to OE 5.0
• If AltiWare OE 2.x is installed, first upgrade to OE 4.0, then to OE 4.5,
OE 4.5A or OE 4.6, then to OE 5.0.
Back up all the configuration information to a different location, such as the
network drive. (You can do this by using the backup utility OR by copying
the contents of the \altiserv\db\, \altiserv\Phrases\LangCustom, and
\postoffice\ folders to a backup location.). To uninstall an earlier version of
AltiWare, click the Uninstall icon in the AltiWare program group. The
uninstall does not remove the AltiWare configuration and messages.
For addressing firewall considerations, refer to “Firewall Considerations”
on page 3-3.
IP Extension Protocol Change
When upgrading from release 4.0, all IP extensions using static IP
addressing will be defaulted to the G.711 codec. To change the codec of
any IP extension, see “Setting Up IP Extensions” on page 11-1.