Altigen AltiWare OE/ACC Version 5.0, Administration Manual

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Software Installation
AltiWare OE System Installation & Administration Manual 3-3
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• Third party applications. AltiWare OE must be installed before any
third party applications on a Windows NT with Service Pack 6a (or
higher) or Windows 2000 system. Contact your third party application
vendor(s) to find out if an upgrade is required for their product to work
with the AltiWare OE release you are about to install.
• Installing over old versions. If AltiWare 4.5 or above is installed,
there is no need to uninstall it before installing AltiWare OE 5.0.
If AltiWare 2.x, 3.x or 4.0a is installed, first upgrade to 4.0, a fresh
installation of 5.0 is required.
Firewall Considerations
If you are using a firewall in the AltiWare OE 5.0 environment, the
following are the network ports used:
Client Server TCP UDP
AltiAdmin
a AltiWare DCOM 135 135
AltiConsole A 10025
AltiControl A 10025
AltiReach AltiLink 10015
AltiView/AltiAgent A
VM Service
10025
10028
AltiSupervisor A
Internal/External CDR
Logger
10025
10027
CDRSearch A
Internal/External CDR
Logger
10025
10027
TAPI Client TAPI Gateway 10026
AltiGen IP Phone AltiGen IP Phone Service 10032
VoIP H.323/H.225
Gatekeeper
VoIP H.323/H.225 1720
1718, 1719
VoIP Message
Waiting VoIP Message Waiting 49151
(Quicknet IP
ext only)
VoIP H.245 VoIP H.245 From 49152
to N
b