Altigen AltiWare OE/ACC Version 5.0, Administration Manual

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Data and Internet Integration
AltiWare OE System Installation & Administration Manual 18-11
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Prerequisites
Two NT servers:
• One NT server with the AltiWare OE software
• One NT server with Exchange Server software
AltiServ System Prerequisites
• Windows NT 4.0 with Service Pack 6a or higher
• AltiWare OE software version OE 4.6
• The AltiServ system and the Exchange server system must belong to
the same NT domain.
• AltiGen Services should be started with the user account
<Domainname>\AltiGen_<AltiservSystemName>. For example,
ALTICHINA\AltiGen_TELESYSTEM.
To check the Windows NT version:
Click the Start button, select Run, and type winver in the Run dialog
box.
This opens an About Windows NT dialog box that displays the version
of NT running on your system. It should say:
Version 4.0 (Build 1381: Service Pack 6)….Revised
Service Pack 6a
If you have an older version of NT, upgrade to the latest version.
Check http://www.microsoft.com/ntserver to get the latest service
pack for Windows NT.
To check the AltiWare version:
Select About from the Help menu of AltiWare Administrator. The
version displayed should be AltiWare OE 4.6.
If you have an older version, contact AltiGen Technical Support to
find out how to upgrade to the latest version of AltiWare.
To check the domain:
On the AltiServ system, go to Start
!
Settings
!
Control Panel
!
Network. In the Identification tab of the Network dialog box, verify