Upgrades
3-10
AltiWare OE System Installation & Administration Manual
— AltiConsole Site License converts to 10 AltiConsole Session
Licenses
— Advanced Call Router converts to 5.0 Advanced Call Router
•
After upgrade, all extensions belonging to workgroup(s) will be set as
agents and be placed in the logout state.
•
The package will not include a system key.
For step-by-step instructions on the upgrade process, refer to page 3-19.
Upgrading from OE 4.6 to OE/ACC 5.0
•
Registration is required for the upgrade.
•
If installed prior to the upgrade, the following 4.6 licenses will be
converted:
— Contact Advantage license converts to 10 ACC Agent Seats, 10
AltiAgent Client Sessions, 1 AltiSupervisor Client Session
— AltiView Site License converts to 100 AltiView Session Licenses
— AltiConsole Site License converts to 10 AltiConsole Session
Licenses
— Advanced Call Router converts to 5.0 Advanced Call Router
•
After upgrade, all extensions belonging to workgroup(s) will be set as
agents and be placed in the logout state.
•
The package will not include a system key.
Upgrading from OE 4.6 ACC to OE/ACC 5.0
•
Registration is required for the upgrade.
•
If installed prior to the upgrade, the following 4.6 licenses will be
converted:
— Contact Advantage license converts to 10 ACC Agent Seats, 10
AltiAgent Client Sessions, 1 AltiSupervisor Client Session
— AltiView Site License converts to 100 AltiView Session Licenses
— AltiConsole Site License converts to 10 AltiConsole Session
Licenses
— Advanced Call Router converts to 5.0 Advanced Call Router
Summary of Contents for AltiWare OE/ACC Version 5.0
Page 184: ...Activity 5 38 AltiWare OE System Installation Administration Manual...
Page 264: ...Outgoing Call Blocking 7 24 AltiWare OE System Installation Administration Manual...
Page 288: ...Phrase Management 9 14 AltiWare OE System Installation Administration Manual...
Page 344: ...Setting Up Monitor Lists 10 56 AltiWare OE System Installation Administration Manual...
Page 348: ...Configuration 11 4 AltiWare OE System Installation Administration Manual...
Page 358: ...14 4 AltiWare OE System Installation Administration Manual...
Page 364: ...Feature Tips 15 6 AltiWare OE System Installation Administration Manual...
Page 452: ...G 12 AltiWare OE System Installation Administration Manual...
Page 467: ...Index AltiWare OE System Installation Administration Manual I 15 Index...
Page 468: ...Index I 16 AltiWare OE System Installation Administration Manual...