Alcatel-Lucent OpenTouch, Troubleshooting Manual, Page: 46 / 182

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064 46/182 Ed.15 / June 2013
ACS to CMS gateway status [ OK ]
Usage: /etc/init.d/acs2cmswdogd {start|stop|restart|reload}
ACS to CMS gateway status [ OK ]
…
11.1.1 How to know if the system is OT or OTBE
To check installation type, if file /root/.bootcd_option_ao with content product=aonfs then OTMS or file
/root/.bootcd_option_bics with content product=bicsnfs then OTBE
11.2 Install the CME on Windows 7
To install CME under windows 7 (CME 8.0).
edit ip_description.xml :
<Platforms OSGroupName="windows">
<Computer Type="Intel 32 bit">
<OS Name="Windows 2000" MinVersion="SP3"/>
<OS Name="Windows Server 2003"/>
<OS Name="Windows Seven"/> <<<==== to be added
<OS Name="Windows XP" MinVersion="SP1"/>
</Computer>
11.3 sosreport
To capture the RedHat relevant information
(OS configuration, IP address, hard disk, memory …) launch
sosreport under root.
[root@tsse090 ~]# sosreport
Press ENTER to continue, or CTRL-C to quit.
Please enter your first initial and last name [tsse090]: FileName
Please enter the case number that you are generating this report for: test
Progress [###################100%##################][05:38/05:38]
Creating compressed archive...
Your sosreport has been generated and saved in:
/tmp/sosreport-FileName-156982-e3ad0d.tar.bz2
The md5sum is: e61e406daeb03de4e6273b261ce3ad0d
Please send this file to your support representative.
[root@tsse090 ~]#
11.4 pgadmin
To access to the postgres database.
Download pgadmin III from internet and install it.