Alcatel-Lucent OpenTouch, Troubleshooting Manual, Page: 42 / 182

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064 42/182 Ed.15 / June 2013
10.10.2 No SIP trunk created or no free channel
Symptom : after OTBE installation and when creating the SIP trunk the system retrun no free channel
Diagnosis : the paramao3 of the oxe/usr”/mao/hardware.mao is not enough provisionned
Solution : update it with oxe/usr3/mao/cfgUpdate command parameter 5 number of trunk and then an Oxe
shutdown has to be performed to be taken into account
You can check the value of the OPS 188 with the spadmin command to check the number of SIP access are
possible on Oxe
10.10.3 How to read a dongle from 1.2
Launch : $FLEXLM_HOME/lmutil lmhostid -flexid
lmutil - Copyright (c) 1989-2007 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights
reserved.
The FLEXnet host ID of this machine is "FLEXID=9-75648de5"
If the command doesn’t work check the service : service aksusbd status
10.10.4 Can’t read dongle : no dongle
[root@tsse090 ~] $ more /logs/flexlm _lmlog.log
//truncated
15:55:25 (ALCFIRM) Wrong hostid on SERVER line for license file:
15:55:25 (ALCFIRM) /var/data/licenses/Troadec_OTBE13_94A5D43F1.ice
15:55:25 (ALCFIRM) SERVER line says FLEXID=9-4A5D43F1, hostid is (Can't get hostid of type 15
[Cannot read dongle: check dongle or driver. (-110,511)])
15:55:25 (ALCFIRM) Invalid hostid on SERVER line
You have to plug the dongle into an USB port of the server and to restart the license server (service flexlmd
restart).
10.10.5 Wrong hostid : wrong dongle
[root@tsse090 ~]$ more /logs/flexlm _lmlog.log
13:18:02 (ALCFIRM) Wrong hostid on SERVER line for license file:
13:18:02 (ALCFIRM) /var/lib/k2/2C00901A.k2
13:18:02 (ALCFIRM) SERVER line says FLEXID=9-26EE48F7, hostid is FLEXID=9-07a519bb
13:18:02 (ALCFIRM) Invalid hostid on SERVER line
13:18:02 (ALCFIRM) Disabling 1 license from feature K00000272(004A E23E E2ED 406F )