Alcatel-Lucent OpenTouch, Troubleshooting Manual, Page: 45 / 182

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
Ed.15 / June 2013 45/182 TG0064
ICE_USER_DEVICE_A
SSOCIATION Total number of devices that can be associated to the
total of users (1000 for OTBE 500, 3000 for OTBE1500
and OTMS (ALCFIRM) ICE_USER_DEVICE_ASSOCIATION
ICE_MESSAGING Users access to voice mails services. UM or LS (ALCFIRM) ICE_MESSAGING
ICE_CONFERENCING Conferencing user options (ALCFIRM) ICE_CONFERENCING
ICE_ENCRYPTION Signaling and media encryptions for ICM users (ALCFIRM) ICE_ENCRYPTION
ICE_AUTOMATED_AT
TENDANT Automated Attendant (ALCFIRM) ICE_AUTOMATED_ATTENDANT
ICE_NUMBERTTSLAN
GUAGES Number of TTS languages option (ALCFIRM) ICE_NUMBERTTSLANGUAGES
ICE_IMAP_SESSION (ALCFIRM) ICE_IMAP_SESSION
ICE_EMAIL_READING (ALCFIRM) ICE_EMAIL_READING
OAMP_CONFIG Configuration access throught ICS Cms Management
web service (ALCFIRM) OAMP_CONFIG
OAMP_KPIPERF Access to KPI performance MIB for a hypervisor like
the 8770 (ALCFIRM) OAMP_KPIPERF
OAMP_VOIPPERF Access to VOIP performance tickets throught ICS Cms
Management web service (ALCFIRM) OAMP_VOIPPERF
OAMP_ALARMS Access alarms throught SNMP for a hypervisor like
8770 (ALCFIRM) OAMP_ALARMS
OAMP_SECURITY (ALCFIRM) OAMP_SECURITY
ACS_AUDIO_PORTS (ALCFIRM) OUT: "ACS_AUDIO_PORTS"
root@tsse041.fr.alcatel-lucent.com (50 licenses)
ACS_G729_AUDIO_P
ORTS (ALCFIRM) OUT: "ACS_G729_AUDIO_PORTS"
root@tsse041.fr.alcatel-lucent.com (50 licenses)
ACS_OPERATOR_CO
NSOLE Always 1 (ALCFIRM) ACS_OPERATOR_CONSOLE
ACS_VIDEO Always 1 (ALCFIRM) ACS_VIDEO
ACS_CONTACT_LIST
S Always 1 (ALCFIRM) ACS_CONTACT_LISTS
ACS_CALENDAR_PRE
SENCE Always 1 (ALCFIRM) ACS_CALENDAR_PRESENCE
ACS_APPSHARING_P
ORTS Calculated based on desktop users (ALCFIRM) OUT: "ACS_APPSHARING_PORTS"
root@tsse041.fr.alcatel-lucent.com (50 licenses)
ACS_FILE_ATTACHM
ENT 1 if ICE_DESKTOP > 0 or ICE_CONFERENCING > 0 (ALCFIRM) ACS_FILE_ATTACHMENT
ACS_APPLICATION_S
HARING 1 if ICE_DESKTOP > 0 or ICE_CONFERENCING > 0 (ALCFIRM) ACS_APPLICATION_SHARING
ACS_WEB_PRESENT
ATION 1 if ICE_DESKTOP > 0 (ALCFIRM) ACS_WEB_PRESENTATION
ACS_CONFERENCE_
SCHEDULING 1 if ICE_CONFERENCING > 0 (ALCFIRM) ACS_CONFERENCE_SCHEDULING
ACS_CONFERENCE_
RECORDING 1 if ICE_CONFERENCING > 0 (ALCFIRM) ACS_CONFERENCE_RECORDING
ACS_PBX_PRESENCE
_AGENT Always 1 (ALCFIRM) ACS_PBX_PRESENCE_AGENT
PCXTYPE Always 1 (ALCFIRM) PCXTYPE
11. Maintenance
11.1 Open Touch Services
To start / stop / status of the services.
Example : service iced status
To get a gloabal detail view : service --status-all
acapi:
Application (lcaproxy) is [STARTED]
acpid is stopped