Alcatel-Lucent OpenTouch, Troubleshooting Manual, Page: 18 / 182

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
TG0064 18/182 Ed.15 / June 2013
4.1.3 How to relaunch a deployment wizard
Check that the VM are stopped
As root execute “reset-firstsetup.sh”
It will reboot the server and you will get the wizard in order to reconfigure all your settings.
All management done on the VM in case of OTBE will also be erased)
4.1.4 Deployment failed
Symptom : When using the ALED tool the deployment failed
Diagnosis : network UDP issue due to the type of switch : data-switch ALE 6224P
Solution : check the version of the switch or use an up to date one
4.1.5 Deployment failed on inactive partition
The OTBE installation using ALED and BiCS.conf is not authorized for security reasons and the data.xml file
is not created.
Consequence : the installation on the inactive partition will be failed
Workaround :
- Print /var/data/bics/bics.conf file
- launch $BICS_WIZARD_HOME/configuration.bin
- fill in all field as the bics.conf file
- at the end you will find the bics.conf and data.xml in $BICS_DATA_HOME
In /var/log/ICE/InstallLog/main_setup.log file :
Error:/var/data/bics/data.xml (No such file or directory)
4.1.6 Deployment tool how to set root password
4.1.7 How to uninstall an OpenTouch hotfix
For OT server : Insert the original DVD of the OT