Alcatel-Lucent OpenTouch, Troubleshooting Manual, Page: 12 / 182

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22.2 Log setting ......................................................................................... 167
22.2.1 Wireshark to read MyIC Phone OpenTouch exchanges ............................. 167
22.2.2 Mirror the MyIC Phone port to the MyIC Phone PC Port ............................. 167
22.2.3 Curl code display on set ............................................................................ 168
22.3 Use case ............................................................................................ 170
22.3.1 No way to get the certificate from 8770 to sign set ................................... 170
22.3.2 MyIC Phone no way to sign certificate
CTLActivateSigning failed
.............. 170
22.3.3 MyIC Phone no way to sign certificate no hash given for the ctl ................ 170
22.3.4 MyIC Phone no way to sign certificate ....................................................... 170
22.3.5 MyIC Phone reboot permanently after signing .......................................... 171
22.3.6 MyIC Phone reboot permanently after signing .......................................... 171
22.3.7 MyIC Phone reboot permanently after certificate modification .................. 171
22.3.8 MyIC Phone reboot permanently after management ................................. 171
22.3.9 MyIC Phone reboot permanently after ugrade .......................................... 171
22.3.10 MyIC Phone reboot permanently after signing with customer certificate ... 171
22.3.11 MyIC Phone does not get the configmac.xml after signing ........................ 171
22.3.12 MyIC Phone does not get the configmac.xml after signing ........................ 172
22.3.13 MyIC Phone does not get the DN@FQDN.xml after signing ...................... 172
22.3.14 MyIC Phone does not start certificate expired ............................................ 172
22.3.15 Certificate selfsigned expired : no way to use a already mac Address of
created set ................................................................................................................. 172
22.3.16 MyIC Phone does not start ......................................................................... 173
22.3.17 No way to deploy a new MyIC Phone version ........................................... 173
22.3.18 No way to deploy a new MyIC Phone version DM_INVALID_DATA ........... 173
22.3.19 No way to deploy a new MyIC Phone version HTTP proxy is activated ...... 173
22.3.20 Deploy a package on a set is not applied .................................................. 173
22.3.21 How to get the IP address of a VHE set ..................................................... 173
22.3.22 No access to Open Touch when MyIC Phone is behind a VPN .................. 173
22.3.23 How to have dial tone on MyIC Phone ...................................................... 173
22.3.24 How to smooth the upgrade of the set ...................................................... 174
22.3.25 How to set up a slide show on MyIC Phone ............................................... 174
22.3.26 Slide show does not work.......................................................................... 174
22.3.27 MyIC Phone call cut after 5sec ................................................................... 174
22.3.28 MyIC Phone does not access to Voice Mail Local Storage .......................... 174
22.3.29 MyIC Phone add a 0 when using call by name .......................................... 175
22.3.30 Optional.xml parameter is not taken into account ..................................... 175
22.3.31 MyIC Phone ICS icone is red ...................................................................... 175
22.3.32 MyIC Phone ICS GUI password is locked ................................................... 175