Error
Possible cause
Solution
Check whether the tran-
sceiver can be reached via
P
i
n
g
.
Make sure that the tran-
sceiver, server PC and cli-
ent PC are in the same
subnet.
Check the firewall con-
figuration.
Make sure that UPD broad-
cast is permitted in the net-
work.
Check the Windows Event
Viewer for error messages
from WERMA-StockSAVER.
Transceiver is not detected in
the WERMA-StockSAVER soft-
ware.
USB driver of the transceiver is
not installed.
7.2 SmartBox
Error
Possible cause
Solution
Connection is poor.
Mounting or alignment of
SmartBox is unfavourable.
Change installation posi-
tion.
Implement a repeater func-
tion by using additional
SmartBox or additional tran-
sceiver.
SmartBox is not detected in
the WERMA-StockSAVER soft-
ware.
USB driver of SmartBox is not
installed.
Display message
N
oc
o
n
n
e
c
-
t
i
o
n
.
.
.
No wireless connection to the
transceiver
Display message
N
o
tc
o
n
-
f
i
g
u
r
e
d
.
.
.
SmartBox has not been con-
figured and is not recognised
in the WERMA-StockSAVER soft-
ware.
Configure SmartBox via
USB.
Display message
M
a
t
e
r
i
a
l
n
o
tr
e
a
d
a
b
l
e
Part number does not cor-
respond to defined structure.
Check part number.
Display message
E
r
r
o
r
:
M
a
t
e
r
i
a
lu
n
k
n
o
w
n
Part number is not defined in
the material master data.
Define the part number in
the material master data.
Display message
E
r
r
o
r
:
M
a
t
e
r
i
a
ln
o
ta
v
a
i
l
a
b
l
e
Part number is not available in
this SmartBox.
Check part number.
144
310.865.005 0318_AB
Содержание WERMA-StockSAVER
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