Synergy Controller Technical Manual, Revision H
Page 289
Important:
Do not insert USB Dongle key before Synergy Manager has been properly installed. If the USB
Dongle key is inserted before application has been properly installed, Windows™ operating systems may
assign the wrong software driver to the USB Dongle key. This will prevent Synergy Manager from
recognizing the USB Dongle even though it is inserted, and thus cause Synergy Manager to run in ‘Monitor
Mode Only’
Notes: The latest revision of the ‘Synergy Manager User Manual’ can be found in the Support folder of the
installation CD and can also be downloaded from the Tidal Engineering website (www.tidaleng.com).
For Microsoft Windows™ 2000 users: If the Synergy Manager setup program warns that it is about to
replace a newer file with an older one, select the response that will cancel the installation of the older version
of the file, keeping the newer one.
For Microsoft Windows™ XP, Microsoft Windows™ 2000 and Microsoft Windows™ NT 4.0, user must have
administrator’s privileges to install this software (Rev. 1.20 and up).
During the install process it may be necessary for the setup program to reboot the PC to allow updated files
to be used during installation. This is normal and it is handled automatically by setup program, just follow on
screen instructions.
Hardware Dongle Key
Synergy Manager Software utilizes an external hardware Dongle key to provide software registration and
protection. The Dongle comes in two versions: a USB model and parallel port model with the USB model as
the standard. The Dongle Key chart below indicates which model to use with what PC operating system.
External Dongle Key Chart
Supported PC Operating System
Dongle Key Type
Microsoft Windows™ 95 *
USB* or Parallel
Microsoft Windows™ 98
USB or Parallel
Microsoft Windows™ 98 Special Edition
USB or Parallel
Microsoft Windows™ NT 4.0 Service Pack 6a
Parallel Only, NO USB SUPPORT PROVIDED
Microsoft Windows™ 2000 Service Pack 2 or latest available
USB or Parallel
Microsoft Windows™ XP Service Pack 1,or latest available
USB or Parallel
* For Windows™ 95, Operating system must support USB ports, OSR2 version is needed.
Synergy Manager Monitor Only mode
If Synergy Manager is started without Dongle key, the Synergy Manager Title bar will indicate that Synergy
Manager is in ‘Monitor Only Mode’ as shown in the graphic below. Additionally, the About box will not
display the Serial Number.
The Dongle key must be inserted before starting Synergy Manager, inserting Dongle key after Synergy
Manager has started will not change the mode of operation.
Synergy Manager Title bar without
Dongle Key Inserted.
Содержание Synergy Compact
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